App world install - new problem?

Hi I've just installed app world on my 8100 (running 4.2.1.103) and all seemed fine until I clicked on the icon. A window with the end user agreement popped up, I scrolled down to find the accept button, but it doesn't exist. I just keep scrolling round and round. 
I can't access the app world app and if I go through the browser and try to install a blackberry world app (twitter, for instance), the same agreement window pops up in front of it and I can't make it go away.  Anyone have any clues?  All help or pointers to how to find the answer very gratefully received!

Hey dilectable,
Welcome to the forums! 
Looks like you are not meeting the system requirements for BlackBerry App World 
System Requirements
To ensure that your BlackBerry smartphone will support BlackBerry App World, it must have the following:
BlackBerry® Device Software v4.5 or higher. (Click "options", then "about" from your smartphone to check your version). Learn how to update your device software
A trackpad, trackball or SurePress™ touch screen
A service plan that includes access to the BlackBerry® Browser
Who is your service provider ? You may be able to update your device to 4.5 depending on who your provider is.
Let us know and we can point you in the right direction. 
-SR
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

Similar Messages

  • Help, I can't update Apps or Install New Ones!!!!

    Ok, I've never had a problem like this before and I can't find anyone else describing this event.
    First, I tried updating an app today and the app just sits there, trying to install, but never progressing.  Here is a screen shot:
    Second, I now can't install new apps either, screen shot:
    I don't know what to do.  I did a hard reset, (holding down the sleep and home button).  That did not work.  I have delted the apps, but then tried to reinstall with no luck.
    I don't know where to go from here.  I backup via iCloud and I've never even synced this phone to a computer.  I don't want to lose everything that I have in Pages and in my Journal, etc.  Does anyone have any ideas on how I can get this to move forward?
    Thanks!

    Just to let anyone else know that has this problem, I spoke to an Apple Store employee and they suggested that I reset my Network Settings.  It is found under Settings - General - Reset - Reset Network Settings.
    DO NOT RESET ALL SETTINGS!
    But I did use the Reset Network Settings and everything started working.  So try that. 
    As a side note, the employee did tell me to do the Reset All Settings if the Network one did not work.  He told me that it would not erase the phone, but just put the settings back to default.
    Hope this helps someone else, because I am back to normal now!

  • HELP GUYS.. App world installed but icon missing

    Hi .. plz plz plz give me a solution.. i have a bb torch 9800.. i got a app world upgrade msg .. after the upgrade.. i can't find the app world icon.. though it installed on my phone.. the icon is no where to be found. I tried deleting and re-installing but the icon doesn't appear.. HELP .. i am going insane .. its soo frustrating.
    Solved!
    Go to Solution.

    Try this -
    When you device is POWERED ON, remove the battery for a minute, and then reinsert the battery. This make a reboot to your device which resolves minor issues with the BlackBerry device.
    If doing above doesn't resolve the issue then follow the be knowledge base articles instruction:
    KB29422 BlackBerry App World icon is missing after upgrading to BlackBerry App World 4.0.0.63 to 4.0.0.65
    tanzim                                                                                  
    If your query is resolved then please click on “Accept as Solution”
    Click on the LIKE on the bottom right if the post deserves credit

  • HT1222 Cannot update existing apps or install new ones

    I have been having trouble UPDATING or even INSTALLING new apps.
    Is this because I have not installed the iOS 6.0.1 version?

    Probably not. What trouble? Describe what is happening. Error messages at all? The dreaded "waiting" icons?

  • Downloading App World to Playbook - problems

    Can somebody please assist? I have a  new Playbook but it doesn't have App World pre-loaded. I can't seem to download the App to the Playbook.
    RIM have sent me the email link to download it but I keep getting the following message: "
    Home
    BlackBerry App World
    Get apps designed for your smartphone
    Downloads via a USB connection are not enabled for this product. Please visit our mobile download site using the browser on your BlackBerry® smartphone."
    When I click on the link to the mobile site nothing happens??

    Hey Deonmalan,
    Welcome to the BlackBerry® Support Community Forums.
    You can down the BlackBerry® App World application from the browser on the BlackBerry® PlayBook by visiting www.BlackBerry.com/appworld.
    Thanks.
    -HB
    Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
    Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

  • Can't connect to App World with new Playbook?!?

    Hi, haven't been able to connect to the app world to update or add any applications. Can get on the internet just fine, anyone with the  same problem, or perhaps I'm doing something wrong?
    Thanks in advance for any help!

    I can understand your frustration, i have had my fair share of issues with electronics.
    try a 3 button reset hold power and both vol keys for 20 seconds and try again.
    odd you can surf the internet but cant access app world.
    wonder if maybe a port is blocked at work? but odd it wont work at home.
    You do have 90 free support if you want it from RIM. They helped me with an issue before.
    http://us.blackberry.com/support/playbook-support/contact.jsp
    Click here to Backup the data on your BlackBerry Device! It's important, and FREE!
    Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
    Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals
    BESAdmin's, please make a signature with your BES environment info.
    SIM Free BlackBerry Unlocking FAQ
    Follow me on Twitter @knottyrope
    Want to thank me? Buy my KnottyRope App here
    BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V

  • App world installed but wont run

    I accidentaly deleted blackberry app world and have since downloaded it again. I can find it in application management but cannot open it to use it or get a thumbnail on main screen. Anyone have any ideas of how to fix this?
    Any help is appreciated!
    Solved!
    Go to Solution.

    Hey Carlykins,
    Welcome to the BlackBerry® Support Community Forums.
    Please review the following article in regards to the BlackBerry App World Icon missing after upgrading to BlackBerry App World 4.0.0.63 to 4.0.0.65: http://btsc.webapps.blackberry.com/btsc/KB29422
    Cheers.
    -HB
    Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
    Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

  • Do not have app world installed on my phone...what to do..?

    i received my storm 9530 as a gift from one of my friend living in austrailia..now i am using it in pakistan..i cant see any version of app world in my application listing...some help me out plz...i want to download some applications through my desktop.

    Aap world is not available in pakistan you can try from mobihand.com

  • HT201364 Mac App Store fail to update new apps and install new apps

    My current MacBook 13" 2011 Late is running Mavericks 10.9.4, and recently when I try to update /install apps from Mac App store errors comes up telling me  it failed to update/install apps with unknown errors.
    Tried following possible solutions after some search through forums and search engines, however, still with no luck of solving this issue, hope anyone with something that would make my Mac App store to work again.
    1. Change DNS (8.8.8.8).
    2. Reset Application & Clear Cookies in Debug mode.
    3. Remove cache.

    Please read this whole message before doing anything.
    This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
    Step 1
    The purpose of this step is to determine whether the problem is localized to your user account.
    Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
    While logged in as Guest, you won’t have access to any of your documents or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this behavior; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
    Test while logged in as Guest. Same problem?
    After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
    *Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
    Step 2
    The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
    Please take this step regardless of the results of Step 1.
    Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
    Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.
    Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
    The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
    Test while in safe mode. Same problem?
    After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of Steps 1 and 2.

  • App Server Install Startup Problem

    I just installed J2EE 1.4 - set the jAVA_HOME & J2EE_HOME env-var. on Win 2000
    Try to start the App Server 8 and get this:
    Starting Domain domain1, please wait.
    Log redirected to E:\Java\j2ee\domains\domain1\logs\server.log.
    Timeout waiting for domain domain1 to go to starting state.
    CLI156 Could not start the domain domain1.
    Press any key to continue . . .
    The log file starts out with these Warnings:
    ADM5802:Error reading key file.|#]
    ADM5815:Error initializing admin channel client.|#]
    ADM5802:Error reading key file.|#]
    ADM5815:Error initializing admin channel client.|#]
    and then this execption:
    [#|2004-04-11T09:34:39.969-0500|WARNING|sun-appserver-pe8.0|javax.enterprise.system.stream.err|_ThreadID=10;|java.lang.reflect.InvocationTargetException
    Anyone have any ideas what might be wrong?
    Thanks

    Well just for kicks and grins I decided a good old reboot might be in order - the J2EE install didn't ask for one but this is Windows after all - it cant change it's mind without a reboot. So we get a bit futher after the reboot.
    So after the reboot I get this: NoClassDefFoundError (the org/`pache) is not my typo - that is the actual message.
    Starting Domain domain1, please wait.
    Log redirected to E:\Java\j2ee\domains\domain1\logs\server.log.
    abnormal subprocess termination: Detailed Message:java.lang.NoClassDefFoundError
    : org/`pache/tools/ant/RuntimeConfigurable
    at java.lang.Class.forName0(Native Method)
    at java.lang.Class.forName(Class.java:141)
    at org.apache.commons.launcher.Launcher.class$(Launcher.java:165)
    at org.apache.commons.launcher.Launcher.<clinit>(Launcher.java:164)
    at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
    at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.
    java:39)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAcces
    sorImpl.java:25)
    at java.lang.reflect.Method.invoke(Method.java:324)
    at LauncherBootstrap.main(LauncherBootstrap.java:185)
    CLI156 Could not start the domain domain1.
    Press any key to continue . . .
    I'm guessing this typo is compiled into the App Server 8
    Heeeelllllp!

  • Itunes update install - new problem - help before I jump out a window :)

    Okay, so I should have learned the first 2 times I had this problem when trying to update to the newest version of itunes, but I decided to upgrade to 6.0.5 and when I did, everything installs hunky dory, and itunes starts to open, shows me the TOCs and asks me to agree or decline. When I hit agree, the window closes and NOTHING happens. I then am unable to open internet explorer, or mozilla, or any browser window, and can't kill the process for either itunes or quicktime....I end up having to manually shut off my system. So I've tried uninstalling and completely cleaning out the reg...tried installing standalone QT (which is what worked for me in the past), and get this...I even tried going back to 6.0.4 (still had an install of it on my jump drive) and....IT STILL DOESN'T WORK (only with 6.0.4. it doesn't ask me to agree to the TOCs and just does nothing without that step involved).
    SERIOUSLY!!! SOMEBODY PLEASE HELP ME BEFORE I TOSS MY MACHINE OUT OF THE WINDOW OR INTO THE POOL!!!
    PLEAAAAAAAAAAAAAAAAAAAAASSSE (I'm close to losing it (not really, but still))

    Wow...I can't believe I'm saying it...but I think I'm giving up....
    so after exhausting every possible option, I decided to hunt for a good registry cleaner (which I found, which was the one silver lining in this dark cloud of an experience - this cleaner being regvac)
    so I cleaned up a bunch of poop, and itunes, quicktime, ipod related poop just hanging out in the registry, uninstalled some other programms that I decided that I either installed or re-installed since the last working install of itunes.....still the same **** thing
    I think decided to remove all and go back to square one and try 6.0.4...same thing, only no TOS that I have to agree to after it tries to load
    then I try 6.0.3 (this one has a TOS, but does the same **** thing), then 6.0.2, then one more version after that
    NO LUCK!!!
    so then I say screw it and decide to go for 6.0.5 one more time, with a standalone QT install to go with it
    which I do...and I start to think that the TOS won't even load, as it took a second, as it's loading, I'm watching it's process, and I see it rise from 10k slowly up to 22k (which is usually where it hovers at with my problem I've been having)...well it then rises to 38K!!!!!
    hmmmmm.....I've decided there's just a ghost in my machine that I can't exercise or send back to his/her peaceful rest (the ghost in the machine)
    I mean I uninstalled norton, uninstalled nero, uninstalled limewire (again, wasn't used to pirate music), uninstalled some other stuff I can't remember...get this...I even disconnected from my wireless router (netgear with build in firewall and running WPA (I thought that HAD to have something to do with it) and plugged straight in to the cable modem......and guess what??? still no luck
    unless a guardian angel comes to rescue me, I'm afraid I'm reduced to only running itunes from my laptop sigh (at least it works there) and then I'll have to use my desky as a file server for my music (my laptop HD isn't big enough to tackle my music library)
    oh alas....a week or 2 of troubleshooting and stressing...wasted.....
    the least apple could do for my troubles is send me a free ipod to add to my collection :P

  • App World Install Error:[000​3-0006] - HELP

    Solved!
    Go to Solution.

    It was a Blackberry ID issue.
    When I updated the playbook I noticed on the Blackberry ID website that my email was not confirmed. It was not confirmed because the incorrect email domain was used when I set up the account a few years ago. I had entered ".com" when it should have been ".net".
    So I updated my email address with the proper domain and confirmed it. Then I updated my Playbook and 9800 Blackberry ID's. From that point forward nothing worked right, didn't realize at the time since the update to 2.0 was fresh.
    Just changed the email address domain back to ".com" updated device ID's and every thing works again? But since that  email address does not exist, there is no way to confirm it.

  • App World -- unable to download paid applicatio​ns

    I'm a curve 9380 user from Turkey. I recently tried to buy an application from the App World. There was a error message: "There was a problem connecting to the payment system. Your transaction has not been processed. Please try again later (Error Id: 13000)" ..... However, according to my credit card account, the price was succesfully claimed by the RIM services. And I can't download the application. How can I solve this problem?

    You may not have the latest version of app world installed.  Head over to
    http://us.blackberry.com/apps-software/appworld/do​wnload.jsp
    to install / reinstall the latest version.
    Please click the Thumbs Up icon if this comment has helped you!
    If your issue is resolved, please click the solution button on the resolution!
    Every BlackBerry should have BlackBerry Protect, get it now! | Follow me on Twitter | Bring Back BBM Music!

  • Unable to update apps or get new apps since 8.2 upgrade

    hi im unable to update current apps or install new apps since iOS 8.2 update ???

    You need to provide more information. Describe what happens when you try to download or update apps in some detail.

  • App World We Plug In Error

    I can't download any apps..
    it always give me this message
    "An error has occurred communicating with the BlackBerry App World Client."
    im using ie.

    Hello,
    Do you have an active BlackBerry data plan with your carrier? Do you have BlackBerry App World installed on your BlackBerry smartphone already?
    Thank you
    -DrP
    Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
    Be sure to click Kudos! for those who have helped you.
    Click Solution? for posts that have solved your issue(s)!

Maybe you are looking for

  • Which Boot Camp to install on OS X 10.8.5?

    I heard I can install boot camp to be able to play pc games on my mac.  Just to make sure I'm looking for the right thing, I'm wanting to play cd-rom pc games, like Zoo Tycoon and Sims 2, will boot camp do that for me? If so, I'm also wondering what

  • Wirreless connection to a printer

    I upgraded recently to BT Infinity but have found that I cannot establish a wireless connection between my Samsung printer and my laptop. Before upgrading I had no problems and the printer works perfectly now with a USB lead connection. I have tried

  • Can't connect to Workspace

    Customer has valid connection to cube in CMC and can access cube via an OLAP Universe with WebI, but when attempting to open Voyager Workspace they receive the following message: "The requested operation was not completed successfully.  Please try ag

  • Oracle Database Standard One

    Hi, I know HTMLDB is included in Oracle Database Standard Edition and Enterprise Edition. I would like to know if the same applies for Oracle Database Standard One? Thanks. Best Regards, Patrick

  • It's  working perfectly for me now

    I have to say that having been one of the early complainers about MainStage, I've now gotten to a point where MainStage 2 itself is working perfectly for me, and in the one case where I'm having a problem, I believe it's due to one of the plugins (Om