App World Licence Key?

I restored my BLack Bold 9900 three days ago and when I tried opening my App World it asked for a software key. Problem is I don't have one. Where van I get the key?

bender031177 wrote:
I launch the app and it has a licence agreement. I have to enter the Keycode and accept the terms and conditions of the agreement.
Well, that sounds like the beta versions of AW rather than the production version.
bender031177 wrote:
I checked for up dates and it said there are none available.
How, exactly, did you check for updates? What exact version of AW do you have installed on your BB?
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Blackbook Apps - licence key probleme after purchase

Hello, I am a french user of BB.
I bought Blackbook app yesterday but It don't generate a license key. I have received the confirmation of the purchase by email with my order number but no license key.
How sould I do to resolve this problem? I don t know what to do.
Thanks in advance.

Hi and Welcome to the Community!
I suggest that you clear the AppWorld application cache.
KB24714 How to clear cache for BlackBerry World on BlackBerry smartphones and the BlackBerry PlayBook tablet
For more registration key information, see this KB:
KB18646 How to locate and enter the license key for an application purchased through BlackBerry App World
Cheers!
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9900 App World 10000 message - give me the license key now.

If I only knew that App World is so unstable... App World company did charge me for IM+ Talk, but I saw only error 10000, no license key. I was waiting for several days and nothing happened (I thought if thee error encountered it could be monitored by accounting or administration of App world) - nobody contacted me and send the license key.
Then I contacted SHAPE, vendor of IM+ Talk.Tha's what they said:
Managing Blackberry AppWorld purchases is out of our scope, sorry.
If you encounter any difficulties with purchase, please visit
Blackberry AppWorld support site.
http://us.blackberry.com/support/blackberryappworld.jsp
So i'm still waiting for the license key, please feel free to contact me, you have my e-mail., I can provide you with phone number if needed. I will not try to play with App World anymore, only wait for the license key, as you charged me already.
Moreover I would really expect better support, as this forum sometimes goes on maintenance (this is my second attempt to write you here).
I case nothing happens I will need to ask my bank (issuer of the card) to run investigation on this case.
Thank you,
Sergey
WBR,
Sergey

Does this BlackBerry device have the BlackBerry Data Plan on your mobile provider account? Are you able to use Email and BlackBerry Messenger fine?
More info for you:
Article ID: KB28212 "Unable to login to your BlackBerry ID account" or "Unable to update your BlackBerry ID account information" error occurs on a BlackBerry smartphone running BlackBerry 7
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How do I get rid of BB App World Notification?

I just got my BB last night, so I'm very new to this, but I did the update on the BB App World, and there were some apps that I did not want (such as Yahoo Messenger) that it kept coming up that there was an update available for... so I uninstalled those apps... but the Black Berry App World notification keeps coming up saying that there are updates available for those apps. Do I HAVE to reinstall and update them, even if I don't want to ever use them? It's annoying that it shows up with my new messages all the time.
Sorry if these are stupid questions, only had the BB for less than a day!
Update* I reinstalled the apps, and the notifications are still there... and I click on them, and updating isn't an option anymore... just Reviews, Recommend, & Screenshots... I can't get rid of it!

Hi and Welcome to the Forums!
From your post, I can't quite tell where this notification is coming up. If it's on your homescreen (at the top, where the VM, new message, etc. notifications show), then the resolution will be different. Check this image for what that notification will look like:
If it is indeed that one, then you need to find, in your Messages, a message from AppWorld -- deal with it (read, delete, etc.) and the notification should go away. If you can't find the messages, then try a search:
KB21879How to search for unread messages on the BlackBerry smartphone
However, if the notification is within MyWorld itself, then the resolution might be different. It's actually quite odd for AppWorld to continue to notify for uninstalled apps...are they actually in the uninstalled section of MyWorld? In any event, try this clearing the AppWorld application cache:
1. Open App World
2. Go to My World
3a. For keyboard-based BB's -- Hold down the ALT key and then press, in sequence R, then S, then T
3b. For Storm/Pearl -- Hold the num-lock (!?123) button so it locks and then press, in sequence 3, then 4, then (
4. If your BB locks after issuing the cache clear, perform a battery pull reboot
5. Return to AppWorld. Log into MyWorld (if applicable) and try again.
Hopefully it'll work for you! Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Download app world: error 905

hey you all!
i recently got my new blackberry bold 9790 and i used to be quite happy about it until i realized that i can't get any apps...
it all started when i noticed that i couldn't open the installed app world icon on my blackberry. i then uninstalled the programme and wanted to download a new one online. but that doesn't work: i can't download it via usb, so i try it via my mobile phone internet access. the download does start but in the end there's always an error showing up: error 905.
Do you have any ideas to solve my problem and get the app world? Thanks a lot!
Solved!
Go to Solution.

Hi and Welcome to the Community!!
I find no reference to "905" in the public KBs...perhaps you can search with more parameters to find something useful:
http://btsc.webapps.blackberry.com/btsc/microsites/microsite.do
Please try a hard reset: With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes. See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.
In addition, you can try this sequence:
1) Remove AppWorld from your BB
KB10040 How to view or remove installed applications on a BlackBerry smartphone
If it requests that you reboot the BB, do so
2) Do a Batt-Pull reboot (power on, remove battery, wait, insert battery, wait), even if redundant to the one you did in step 1.
3) Install (on your BB) a fresh copy of AppWorld
http://blackberry.com/appworld/download
Again, if it requests to reboot, do so.
4) Do another Batt-Pull reboot
5) See if it now works.
You may also want to attempt to boot into Safe Mode:
KB17877 How to start a BlackBerry smartphone in Safe Mode
It may take you multiple attempts to get the ESC key sequence (press/release/hold) correct, so be patient. When successfully into Safe Mode, think carefully...what happened just before this behavior started? A new app? An update? A Theme? Something else? Think carefully as the smallest change could be causal...and attempt to undo whatever that was. You may also want to attempt installing AW while in SAFE mode.
Good luck and let us know!
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If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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APP WORLD os7

I HAVE PROBLEM WITH MY APP WORLD ON CURVE 9380 WHAT CAN I DO
I CAN'T LOG IN APPs
THANKS

Hello Frankp87
Welcome to http://supportforums.blackberry.com/
Reset in BlackBerry World ALT+R+S+T (holding down the alt key).
You must be logged into BBW with your BlackBerry ID to download applications.
Regards.
BBM Channels PIN: C0007093A
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BlackBerry Protect and BlackBerry Link constantly. #ichooseBlackBerry10 Gutijose14 Forums Veteran I

PB App World/Uninstalled Apps

Once you uninstall an app for what ever reason how can you remove that app from the uninstalled list for PB App World? Also, if you download a free app, that later gets updated and the developer changes the app from a free app to a cost app, how do you go back and pay for the app in order to keep it/update it?

Ok, I understand.
I would suggest that you contact the support for that product and ask the developer if they intended for your 'free' app to be able to upgrade to the paid app, if they should provide you with a license or key.
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Blackberry app world & unknown symbols

When trying to use my Blackberry app world on my Blackberry curve it is continuously telling me to accept terms and conditions but that is it, I can';t go Any further. Any suggestions ?.
also ............
There are two symbols on my home screen and I have no idea what they mean. One is The same symbol you get When a message comes through but without The red sign. The other is a golden globe with number 1 on The left side.
Any suggestions ?
thanks.

1. Is this the acceptance of terms for using AppWorld itself, or apps you have downgraded?
2a. what red sign?
2b. That's a browser push message if it is yellow.
If it's blue, it's a WAP push message.
1. Open your main Messages folder.
2. Press the Menu key (left of the trackball).
3. Click on View Folders.
4. Click on Browser Push messages (or WAP Push Messages).
5. Read or delete the messsage.
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Problem with App World 4.0.55

I have just upgraded App World to version 4.0.55, and now it is not working...
I can see the icon, but selecting it doesn't appear to do anything. Holding the BB button shows the App World icon (as an application that is already running), and this is the case even immediately after a reboot. Selecting the running app just returns me to the home screen.
I have completely uninstalled / rebooted / reinstalled twice now, with the same result.
Any suggestions on how I might resolve this?

This is a suggestion for bb_kevin to try.
Action 1:
Please, start DTM 7.1, connect your phone, wait for the ‘sync all’ message, click on’ Applications’, wait for the ‘apps loading’ to stop, and check if you see a ‘red star’ on the top line and maybe at the bottom a message which says: ‘OSx.0.0…………Update’.
Also verify (scroll up/dn) in the list that AW 4.0.0.55 is installed (important).
Action 2:
If yes, go back to the hone screen of DYM 7.1 and make a full back up of your phone. Disconnect your phone and try 2 more reboots (either pull the battery for a few seconds or press ‘alt key, right shift key, and del key for 3 sec. all simultaneously if you have a keyboard).
Action 3:
Is the AW icon now working? If not check for the ‘red star’ again. If it still there you have to make a decision. You can go back to your present or default AW version and wait for a better version to come along or clean/update your current software to get rid off this icon issue via Action 4.
Action 4:
If you see on the bottom of the ‘Applications’ window still the ‘Update’ message click the ‘Apply’ button beside it. What will happen? This procedure stores your phone’s setting and PIM and email data and all your apps, then it erases all data, then it reinstalls your current OS software, and then reloads all the above stored data. One has to wait about 30 minutes till one get the ‘update complete’ message and then spend about another 10 minutes or so to follow all the prompts and reboots to get the phone back onto the network. Most of your third party apps will be back; other ones you need to reinstall later.
Action 5:
If you decided to ‘update’ your current software, disconnect your phone after you got the ‘update complete’ message and follow the prompts. Since this method reinstalls your current OS it will take about 10 minutes before you get an email from your phone company saying: Your handheld has been registered with the wireless network.
Wait for this message, because if you start your AW icon to early you will not be able to update your BB ID. I you did you will see a message like: Sorry, the software update server is unavailable. Please, try again. (RIM means, after you are back on your carriers network). Also, make sure your phone's radio is turned on after disconnecting from the PC.
Summary:
The above actions worked for my Torch 9800 running currently bundle 3049 and app platform version 6.6.0.246. I also experienced other issues in trying to install AW v.3.1.x.x and v. 4.0.0.x like:
missing AW icon to launch the app
Uncaught exception java.lang.Error
App World requires the latest version of BlackBerry ID.
Sorry, the software update server is unavailable. Please, try again
BlackBerry Identity installation failed. Please try again later. (80002)
If you don’t see a ‘red star’ on the first line of your apps list but are stuck on one of the above listed AW v.55 issues let me know in a response to this thread and I will suggest another way of doing an update avoiding the 'wipe way' of reinstalling the current OS.
Tip:
I deleted my PayPal app before I did the ‘Update’. I reinstalled the PayPal app after v.55 was running and had no issues with this app so far.
I hope this is not too much writing but these issues and errors are in RIM’s court for quite some time and
this method worked best for my phone. Maybe, for yours too. Good luck.

Does not meet the system requirement for installing BB App World

I bought a Curve 8520 in Singapore yesterday. When i tried to download App world into this phone, it says "my phone does not meet the system requirement for the software". does it refer to hardware specification or the BB O/s version on the phone. How can fix it because being able to use App world is one of the purposes that i buy a BB.
Also, How about MS Live Messenger , facebook ? Do I need to install them seperately through App World?
Please help!

Hi there!
Please see these links for reference:
http://na.blackberry.com/eng/services/appworld/download.jsp#tab_tab_system_requirements
http://www.blackberry.com/app_includes/devicesoftware/appworld/appworld_availability_en.html
A key component in accessing AppWorld is your carrier -- if they are not delivering it, then you can't get it. If you don't have an adequate plan from them that incudes it, then you can't get it. Hence, if you meet the hardware requirements AND it is available in your country, then you need to contact your carrier to find out how you can get it via their network.
All that said, AppWorld is merely a storefront, vending apps developed by others...there are many other storefronts available that don't have the same restrictions.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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BB app world - unkown error when choosing to download Wunderlist

Firstly I have the problem regarding the ID server error, which is annoying enough...
However, I am still able to download and update apps via USB and App world online.
I want to get Wunderlist and when I click to download it, a page comes up and says "An unknown error has occured (EC )". It doesnt seem to happen when choosing to download any other apps..
Thoughts?

Hi jblanc03
Ok I understand ,If you are unable to Open " My World " then yes those keys will not be able to clear the app world cache and the result will be the same as you are getting.
Have you tried login to App World on your desktop PC ? On there are you able to go to My World ? You can also Install Application from app world from your Computer :
KB28715 : How to Install applications from BlackBerry App World using a Computer system.
And for the problem you are having on your device as this recent version is creating problem I prefer Uninstall this version of App World from your device KB10040 : How to view or remove installed application on a blackberry smartphone. Then from your BlackBerry Browser browse to http://mobileapps.blackberry.com/devicesoftware/entry.do?code=appworld3 and download App World Version 4.0.0.55 . After Installing do battery pull restart and then have a try to see if that helps .
Prince
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Please help with purchased application on app world....

Hi. I hope someone can help me. I purchased an application (shazam encore) on bb app world, I clicked on the price tag, and then entered my password 2 start the purchase and downloading. When it was supposed to start the download, it gave me an error message of insufficient funds, while I had R160.83 in my account. When I checked my balance, I found that app world billed me for the application which I can't download. What can I do?
Solved!
Go to Solution.

Hi and Welcome to the Community!
I suggest that you clear the AppWorld application cache:
1. Open App World
2. Go to My World
3. Follow one (and only one!) of these steps:
3a. For keyboard-based BB's -- Hold down the ALT key and then press, in sequence R, then S, then T
3b. For Touch Screen Only BBs -- Hold the num-lock (!?123) button so it locks and then press, in sequence 3, then 4, then (
3c. For newer (e,g., OS6 and 7) BB's, see this KB:
KB24714 How to clear the BlackBerry App World cache
4. AppWorld should close.
5. If your BB locks after issuing the cache clear, perform a battery pull reboot
6. Return to AppWorld/MyWorld (it may be sluggish while it re-synchronizes).
If step (4) does not happen as listed, then the clear cache did not work.
Hopefully that will allow you to download the app you paid for. If not, then you need to contact your mobile service provider (vodacom, according to your profile) for resolution of this...they may have to escalate you into RIM so that teh records can be properly checked. Please be aware that if the vodacom rep tells you they can't help or that you need to contact RIM directly, then you need to either ask for their supervisor or hang up and call back. There is no method for you to contact RIM directly on this...only via escalation from your carrier can your case receive formal attention from RIM.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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My computer crashed and now I can't use my licence key anymore

Hi
Last Week, my computer crushed (not for the first time). I had to reinstall everything. After I've put le licence key, the system asked me to unlicence the other computer, however I have no computer with an installed creative suite.
How can I get the "unlicence"?
Thanks for your answer and Regards

Downloading past purchases from the App Store, iBookstore, and iTunes Store

No icon for blackberry app world

Uploaded Blackberry App World 2.1.1.2 on my Tour v4.7.1.40 but can't see the icon and open App World

Hiya!
in your main menu, press the menu key, then select "show all"
then look into your folders (most likely 'downloads').
Is it there at all?
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Downloaded app from app world

hi there,
my son has downloaded an app from app world called "live animated thunder lightning" now he cant do anything with the phone. it has lightning flashes on the desktop but when he presses the buttons nothing happens.
please can someone help we have removed the battery but when it re boots it still does nothing.
many thanks
Dave
Solved!
Go to Solution.

Hi and Welcome to the Community!
I recommend that you attempt to boot into Safe Mode:
KB17877 How to start a BlackBerry smartphone in Safe Mode
It may take you multiple attempts to get the ESC key sequence (press/release/hold) correct, so be patient. When successfully into Safe Mode, attempt to remove that app.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
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App World Licence Key?

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