App world locked on download

I tried to update my Twitter app today and got an error (typical on a brand new update due to traffic). Anyway, something happened and now app world is locked on "downloading" status for the Twitter update and I can't cancel it. I let it sit for about an hour and I don't get a timeout or anything. Anyone have any suggestions?

Hello moze229,
Remove your battery for 10 seconds. Reinsert your battery and after the reboot cycle completes, go to My World within App World and click on Twitter to start the update.
Let me know how you make out.
-HMthePirate
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Similar Messages

My App World froze before download even started, Help Please?

I have a BlackBerry Bold 9780.
I decided today to spend $4.99 to purchase Final Fantasy II. I went through the payment method, and when the app world was supposed to begin the download, the "Please Wait" Notification froze, I pressed the power off button to see if it was just App world that froze, but it was my entire phone. I removed the battery, powered up, and went back to my app world to download my $5 app. But it wont let me. It appears in the application list, when I select it, there is no Purchase Icon, or Download Icon. When I went to "My World" it didn't appear in my "Installed" application list, but it appears in my "Uninstalled" Application list...and it wont let me re-download it.
How can I fix this?? It'll be very upsetting if my phone just shafted me outta $5.

Hi and Welcome to the Community!
I suggest that you clear the AppWorld application cache:
1. Open App World
2. Go to My World
3. Follow one (and only one!) of these steps:
3a. For keyboard-based BB's -- Hold down the ALT key and then press, in sequence R, then S, then T
3b. For Touch Screen Only BBs -- Hold the num-lock (!?123) button so it locks and then press, in sequence 3, then 4, then (
3c. For newer (e,g., OS6 and 7) BB's, see this KB:
KB24714 How to clear the BlackBerry App World cache
4. AppWorld should close.
5. If your BB locks after issuing the cache clear, perform a battery pull reboot
6. Return to AppWorld/MyWorld (it may be sluggish while it re-synchronizes).
If step (4) does not happen as listed, then the clear cache did not work.
Hopefully it'll work for you! Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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BB 8220: App World can't download and Facebook App stopped working!

Good day!
I have a BB Pearl Flip running on OS4.6.0.155 and everything seems to be working just fine: the Wi-Fi, Bluetooth, and even my apps but suddenly, while I'm surfing the net using my BB (via Wi-Fi), my FB app stopped responding and I thought there was just a limited connection but since then I can't access my FB app anymore wherever hotspot I go. It's just stuck on the loading page but I have my Twitter app working though. And in another event, I am trying to download the BlackBerry App World in my BB but it failed because of some error. I also tried downloading the FB app v. 1.9 (since I have a v. 1.7 only) but also failed. What seems to be causing these problems? And why can't I download BB App World (as well as any BB apps) anymore whereas I've downloaded my Twitter app before and it worked successfully?
It's bad enough that I can't upgrade my OS to version 5 but do I have to suffer being denied of access to my FB app and other downloadable apps on the BB site?
Help me please.

Hey theartistBB,
Welcome to the BlackBerry Support Community Forums.
I can definitely help you. What error did you receive when trying to update Facebook for BlackBerry®? Also try the update by going to www.blackberry.com/facebook and try to download App World™ from www.blackberry.com/appworld.
Let me know if you have anymore questions.
-ViciousFerret
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App World -- unable to download paid applications

I'm a curve 9380 user from Turkey. I recently tried to buy an application from the App World. There was a error message: "There was a problem connecting to the payment system. Your transaction has not been processed. Please try again later (Error Id: 13000)" ..... However, according to my credit card account, the price was succesfully claimed by the RIM services. And I can't download the application. How can I solve this problem?

You may not have the latest version of app world installed. Head over to
http://us.blackberry.com/apps-software/appworld/download.jsp
to install / reinstall the latest version.
Please click the Thumbs Up icon if this comment has helped you!
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App world will not download any thing

Every time I try to download an app. I get the same message: Blackberry App World is having trouble connecting to the Blackberry App World server. Verify your network connecdtions and try again.. texting works internet works is not a connection problem This has been going on for months now. I have a Torch 9810 with up to date software.

Hello wmrayt and welcome to the BlackBerry® Support Community Forums.
Sorry to hear you are having difficulty with your BlackBerry App World™ storefront.
The article KB28188 "BlackBerry App World is having trouble connecting to the BlackBerry App World server. Verify your network connections and try again. (Error id: 40820) " error is displayed when opening App World on the BlackBerry smartphone" will help to address this error you are seeing.
Let me know how you make out.
-HMthePirate
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

App World Login Error Download file

Hello all,
When i'm making the login on the appworld website, after clicinkg the sign in button, I receive a message that IE cannot donwload the file.
This is not allowing me even to acess my appworld account once it stays blocked in this error.
Any sugestion?

Hey nmerendeiro,
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
You can access BlackBerry World from the BlackBerry smartphone through Wi-Fi or your mobile data connection. Internet Explorer shouldn't have to download any files if you're using a PC, just need to run a plug-in.
I would highly suggest you use the application on the BlackBerry smartphone. Go to www.blackberry.com/appworld/download to download the app.
Let me know if you have any more questions.
Cheers.
-ViciousFerret
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Like! for those who have helped you.
Click Accept as Solution for posts that have solved your issue(s)!

Blackberry App World is not downloading

Please can someone help, I can download any free stuff but as soon as I want to download an item I have to pay for it freezes. So when I click on the proze it goes where I have to enter my I'd and password after that it goes to please wait and there it stays until I reboot my phone. And it only does that when I want to download something I have to pay for. All the free apps I have no problem with.

Hi and Welcome to the Community!!
Please try this sequence:
1) Remove AppWorld from your BB
KB10040 How to view or remove installed applications on a BlackBerry smartphone
If it requests that you reboot the BB, do so
2) Using the same procedure, also remove the Identity app from your BB:
If it requests that you reboot the BB, do so
3) Do a Batt-Pull reboot (power on, remove battery, wait, insert battery, wait), even if redundant to the one you did in step 1 or 2.
4) Install (on your BB) a fresh copy of AppWorld
http://blackberry.com/appworld/download
As part of this, it should re-install the Identity app also
Again, if it requests to reboot, do so.
5) Do another Batt-Pull reboot
6) See if it now works.
Cheers!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Problem Downloading App World

Whenever I go to down the app world when the download is complete a message comes up saying "Uncaught exception: java.lang.NoClassDefFound Error" What does this mean and how am I able to get the app world working on my phone?
Thank You
Steve

I get this same message. I.e., I download, then it tells me I need to reboot, I click Reboot Now, it reboots, then as it comes back to life i get this same message:"Uncaught exception: java.lang.NoClassDefFound Error" I click "OK. The same message comes back again. I click "OK" again. The message now goes away and the home screen comes up, but there is no AppWorld Icon. And this is on the current version of AppWorld, 3.1.0.60. What is the fix? See my prior posting on this:
App World Inaccessible after Upgrade to 3.1.0.60
Saturday
Upgraded to App World 3.1.0.60 but now the App World icon is gone and no way to get it to run. What is the fix? On a Bold 9700 running v 5.0.0.296 (Platform 5.1.0.83)

HELP ME PLEASE - TROUBLES WITH BB APP WORLD AND CANNOT INSTALL APPLICATIONS

Hi there,
can anyone help me... I've been trying all day to try and download apps from my desktop to my BB Curve 8520. i was trying to download dexrex... so i select to download it, i get redirected to a page that asks me for my email and PW, I provide the info and am redirected to another page "blackberry app world setup"
step 1 states "You have installed the BlackBerry App World Browser Plug-in on this computer."
Step 2 asks for me to connect my smartphone and select my device. I select the only PIN available that comes up. I am prompted for a Password and provide it.
Step 3 states the following... "you have a version of blackberry app world that enables account creation"
I click onto Next on the bottom left - and terms and conditions come up, i select "i agree"
then this comes up from paypal....
"Our records indicate that you have already paid for items in App World with a PayPal account. To transfer your paid items to your My World account and connect your PayPal account to your My World account, please click the button below to be taken to the PayPal site to validate your credentials."
the only thing to click on really is the paypal ... and i get redirected to the blackberry ID sign in page and repeat all the same steps as above.
Please help me!!!

I've gone through the exact same process as you. Frustrating!!
It's infuriating to get an error message that says "Blackberry App World cannot be downloaded from Blackberry App World."
And it's downright SCARY to get the following message when you've NEVER used PayPal in your life:
"Our records indicate that you have already paid for items in App World with a PayPal account. To transfer your paid items to your My World account and connect your PayPal account to your My World account, please click the button below to be taken to the PayPal site to validate your credentials."
These are problems that just shouldn't be happening. Don't tell me I have a PayPal account when I do not.
At this point I don't see a way to proceed without creating a PayPal account... is it the case that Blackberry App World is unusable without a PayPal Account?
If there is a way to proceed without a PayPal account I would love to know what that is.
If there is not, then why don't you just say, "You must create a PayPal Account to use BlackBerry App World"?
Let me know which it is. Thanks.

Cant get into app world

Since I got my new phone, i have never been able to get into app world do any downloads. IIt keeps on coming up with: "An error has occurred. Pls try again later" PLs help.

Hey OliviaCash,
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
Follow the steps in this KB article to resolve the issue: http://bbry.lv/qip40f
Let me know if you have any more questions.
Cheers.
-ViciousFerret
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Be sure to click Like! for those who have helped you.
Click Accept as Solution for posts that have solved your issue(s)!

App World error 30702

When I go into my app world and try to download anything I get the message 'There is an issue with the current session. Please login to continue. error 30702' however I cannot logout to then log back in. I get the same message when I try to enter My World or My Account. I have tried removing the battery. I was able to use it last night to leave a review for bb protect as I had to use it at the weekend to track my phone. I have a Bold 9900 on O2

heey also have the same phone blackberry bold 99OO. I am also getting the same message saying error 307O2 this has been going on for almost a month now accually deleted the app world and just downloaded it back today and tryed again and. it is still doing the same thing? I would like this problem fixed .... please let me know if you get anyinfo about this problem thanks pin : Removed personal information to comply with Community Guidelines and Terms and Conditions of Use.

Blackberry app world keeps saying 'AN ERROR HAS OCCURED. PLEASE TRY AGAIN LATER'

Hi there
I have a blackberry 8520 and everytime I try and download something from the app world it keeps giving me the error message of ' an error has occured. Please try again later' this started happening when I upgraded my app world.
I have rebooted my phone, restarted it and made sure its fully charged. This has been going on since saturday (when I upgraded my app world)
I cannot download any apps because of this problem. And when I try I keep getting the Error msg!!!!!
Please help as I really enjoy the phone I just can't download any apps!!!!!!
Thanx

Hi there!
I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2 each should result in a message coming to your BB):
1) Register HRTHomescreen > Options > Advanced Options > Host Routing Table > (it does not matter which line is current) > Register Now
2) Resend Service BooksKB02830 Send the service books for the BlackBerry Internet Service
3) Batt Pull RebootAnytime random strange behavior or sluggishness creeps in, the first thing to do is a battery pop reboot. With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes. See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.
Hopefully that will get things going again for you! Good luck and let us know!

Error "907 invalid COD" occurs when trying to upgrade my Blackberry App World.

Hi there. My name is Molopi Mashinini and I'm using a Blackberry Bold Touch 9900. My problem is that I'm struggling to upgrade my Blackberry App World, before it downloads the application, it gives me a message saying that there's a module that already exists on my phone and that its going to be replaced. When the downloading process get to the end at 3137kb, it gives me an error message that says 907 invalid COD. Now I don't know what to do because even the Blackberry Application icon doesn't give me an option to delete it. Please help me because I can't even download or upgrade the applications on my phone.

timmyKLB wrote:
I'm still getting the same error message when I try to download the application and I still can't delete the application from my phone because it doesn't give me an option to delete it.
Yes, I think we've discussed that more than once.
timmyKLB wrote:
I tried all the step you gave me. Nothing seems to be working.
And I still cannot tell exactly what that means (refer to the first half of post 6 above).
timmyKLB wrote:
My main problem is that under the application list, I can't find the delete option for the application on the menu button.
Yes, we've discussed that as well a few times. Yet you have left me completely in the dark regarding how the use of the Desktop Software worked out.
timmyKLB wrote:
I'm even thinking of giving up because I followed all the steps but I just can't seem to delete the application.
That would be a choice only you can make. It would so greatly help me to help you if I could understand your situation better, most especially the precise results of the things I ask you to try. But, your responses continue to be so very general and vague, with multiple interpretations possible from your words, that I cannot understand how those things work out. Consequently, I am at a loss as to how to help you. I need to understand in order to help you, yet your words do not help me to understand, no matter how many times I seem to ask you for clarification. So I am even more lost than you are.
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

My App World will not open.

I am having some trouble with my BB App World. I downloaded a game and then all of a sudden, app world wouldn't open. I deleted the game app then rebooted a million different times & still nothing has worked. I use apps pretty frequently and just want app world to work again.. HELP!!!

Are you getting any prompt while trying to open App World? Did you try deleting App World and reinstall it again?? Try that.
tanzim
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App World Update on 8520 Curve

I recently received a message telling me that an update was available for App World. I downloaded the update, installed it and rebooted.
Now I am unable to download apps! When I hit the download button it takes me to the sign in for BlackBerry ID, then to terms and conditions and then to my ID settings! The only way I can get off this screen is to press Discard, which takes me back to where I started! I just keep going round in circles!
Somebody please help!

I'm having the same problem! I've set up my BB ID and validated it from the link recieved in my email. When I log into App World I have to accept the terms and conditions, then im presented with the 'My Account' section. After this its a dead end. I can view all the apps etc in the App World but as soon as I try and download it I'm presented with this sequence all over again.
I'm using the App World 2.0 update.
Any help would be great - been scratching my head all night over this one!

App world locked on download

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