App World Log in doesn't work

Hello. It's the first time I use this forum. I have a curve 9360 smartphone and have been trying to download some free apps from App World. After creating a BB ID, when I log in and click on available apps to download one, I am always redirected to the model selection page and then to the main page, where I have to sign in again. Which means that I cannot download any application. What to do? No matter what device I connect from (either smartphone or pc).
P.s. my software is up to date.

I corrected my time zone and it let me login correctly (on my phone)! BUT, my app world button on my playbook still isn't working I tried to find a way to delete the app on the playbook but I dunno where to do that.

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My app world log o won't work how do I reset

updated appworld lost it downloaded nothing and my sign in keeps saying wrong how do I reset

Hi rws1968
Welcome to BlackBerry Support Forums
Have you tried to reset your Password as from the link as tanzim provided ! Are you getting any error while doing so ? There are ways to change or reset our BlackBerry ID username but to do that you must have access to your Username as well as password .
If you don't have access to the username or the email or if that email that you used is an Invalid one that you used to create your BlackBerry ID then there is no other way but have to create a new BlackBerry ID but in this process you will loose access to any paid apps if you have purchased ,
But if you are having problem in reseting the password just because you forgot or unable to recall the username or the email that you used then try this KB to know the username and then reset the password :
KB28684 : How to confirm a BlackBerry ID username
If that fails then first do a Backup of your device , then refer to this KB and create a new BlackBerry ID using a valid email .
KB26694 : How to change the BlackBerry ID on a BlackBerry PlayBook tablet or BlackBerry smartphone.
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

I just bought an app Screeny on app store; but it doesn't work on my iMac. May i cancel it and get my money back?

I just bought an app Screeny on app store; but it doesn’t work on my iMac. May i cancel it and get my money back?

Ok...
Definitely check with Screeny Support from the link I posted previously on this thread.
FYI .. Apple's policy regarding refunds > "All sales and rentals of products are final." > iTUNES STORE - MAC APP STORE - TERMS AND CONDITIONS
If you do not hear back from Screeny Support within three business days, you can at least ask Apple for a refund >
Mac App Store - Contact Support - Apple Support

Got M-Cell that gives 5 bars, got full-strenth wifi, Internet on phone doesn't work, any app that uses internet doesn't work, seems like its started when upgraded to 7.1.1

I have an AT&T M-Cell that gives 5 bars, got full-strenth wifi. Same wi-fi that my computer uses, that my Kindle uses. So not capacity issue. but my Internet on phone drops out continuously and frequently, any app that uses internet doesn't work at all. It seems like it started when I upgraded to 7.1.1 I have connectivity like crazy, so why doesn't the internet work?

Reboot your router by powering it down for 30-60 seconds.

Why does the store app keeps loading and doesn't work ?

why does the store app keeps loading and doesn't work ?

Hi Peter,
In order to analyze your issue better, we need more detailed information.
Did you mean when you launch the Windows store app, the app can't start? Was there any prompt message or error code? Did this issue occur on all Windows Store app or specific one?
Try the method in this blog:
Fix Store App in Windows 8.1
http://blogs.msdn.com/b/notime/archive/2013/10/18/fix-store-app-in-windows-8-1.aspx
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Last december I bought the iDraw app for iPad and the charge of my credit card doesn't work, my credit card is ok, but my iTunes account don't let put another type of credit card to do the payment for the app.
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DELETING APPS
Touch the app and hold your finger down until all the apps start to jiggle. You will see a circled "x" in the upper left corner. Tap it to delete an app. When done press the Home button.
You cannot delete any pre-installed iOS app.
If there is No 'X' on any apps you have Downloaded... then check in Restrictions... Settings > General > Restrictions > Deleting Apps = Off / On
If the app is in iTunes, then you delete the app in iTunes (Select the App and Press Delete on your Keyboard). If you then sync with your iDevice, the app will also be deleted from your iDevice.

Premier Elements 13 Organizer Works. Editor doesn't. Log in doesn't work

I downloaded and installed Premier Elements 13 last night. In using it today, Organizer works, but when I select Editor, I am required to log in to my account to activate it. When I do so, then I eventually reach the agreement to terms page, accept it but Editor still doesn't work. Contacted Chat and had an extremely humourous but extremely frustrating chat before the chat stopped working (??????) Here is a copy and paste of the chat up until Chat stopped working:
Here is my chat at the last point I saved a copy......
Thank you for contacting Adobe.
A representative will be with you shortly.
Thank you for your patience.
While you wait, you can try our community forums where experts are available 24 hours a day, 7 days a week.
Thank you for your patience.
While you wait, you can try our community forums where experts are available 24 hours a day, 7 days a week.
You are now chatting with Amit Kumar.
Amit Kumar: Hello! Welcome to Adobe Customer Service.
Gordon Stogre: I tried the forums but no one had replied for the last 2 hours. Experts must be on vacation.
Gordon Stogre: Hello Amit. Are you there?
Amit Kumar: http://www.adobe.com/cfusion/tdrc/index.cfm?product=premiere_elements&loc=us
Gordon Stogre: Do you want me to click on that link?
Amit Kumar: Yes
Gordon Stogre: Why?
Amit Kumar: Download it again from this link.
Gordon Stogre: I've already downloaded and set up Premier Elements 13.
Gordon Stogre: That was last night
Gordon Stogre: Why?
Amit Kumar: Download and install itagain from this link.
Gordon Stogre: It took about 2 hours to set it up on a fast internet connection
Gordon Stogre: Why should I have to do it again. It is already set up and installed.
Gordon Stogre: The problem is with the Editor. The Organizer works correctly.
Amit Kumar: There is some issue with the software.
Gordon Stogre: What is the issue. Please explain
Amit Kumar: Some files did not download that's why it is not working.
Gordon Stogre: Are you saying that the Adobe file download is faulty?
Amit Kumar: Yes
Gordon Stogre: Everything downloaded correctly and it installed correctly
Amit Kumar: Ok
Amit Kumar: One moment while I transfer you to the specialist that can assist you.
Gordon Stogre: I want a refund on what I paid for Premier 13. This is ludicrous that I should have to spend this much of my time downloading and installing.. I want it free now.
Gordon Stogre: This is absolutely ridiculous that Adobe uploaded a faulty software. My time is extremely valuable.
Amit Kumar: I have arranged refund for this product.
Gordon Stogre: I have spent a total of 6.5 hours downloading, setting up and installing and then trying to get it working.
Gordon Stogre: But I still want to use this product with the properly working software. Is my licence still valid if I download and reinstall it?
Amit Kumar: I have arranged refund for this product now.
Gordon Stogre: WILL I STILL BE ABLE TO USE IT ????
Gordon Stogre: Will my licence that I purchased for Premier Elements 13 still be valid???
Gordon Stogre: I want to use it but am very frustrated and annoyed by the problem.
Amit Kumar: You will not be able to use it.
Gordon Stogre: I NEED TO USE IT !!!
Gordon Stogre: Do you understand?
Gordon Stogre: I want a refund and an operating version of Premier 13.
Amit Kumar: But I have arranged refund for this product now.
Gordon Stogre: Please escalate this to your supervisor if you are not able to do this.
Gordon Stogre: Or I will publish this all over internet
Amit Kumar: Would you mind waiting for 2 - 3 minutes while I research on this issue?
Gordon Stogre: I will wait
Gordon Stogre: 6:13 local time now. About 9 minutes since you asked me to wait...............
This continued on until 6:39 when the supervisor told me he was transferring it to "the group that could help me with this issue" Then the chat shut down.

Oldcameraman
At the forum level, there is no instantaneous reply. And, there is no "how long before I get someone to post in my thread" expectation.
This is not Adobe. Rather user to user. Although I personally try to see that every thread has a viable reply before the end of the day, there are no guarantee how long it will take for a thread to be answered with some information that may actually help you resolve your particular issue. I am not affiliated with Adobe in anyway. Just a user with an overactive troubleshooting gene.
From what you wrote, you no longer have a purchased product. You demanded your money back from Adobe via its Adobe Chat, and you got what you demanded, that is, your money back request put into action. So, I am not sure what you are left to work with.
If you purchased from an online download from Adobe and the install apparently did not take, then it is not unreasonable to be asked to uninstall/reinstall the program with antivirus and firewall(s) disabled. That may or may not help. There are certain troubleshooting drills that need to be followed as one systematically goes through the progress of ruling factors in or out of the problem equation.
Part of the drill might have included:
a. What computer operating system is your Premiere Elements 13 running on?
b. Does the problem exist with and without the antivirus installed?
c. Are you running the program from a User Account with Administrative Privileges and with Run As Administrator applied to the desktop icon?
d. Is your video card/graphics card up to date according to the web site of the manufacturer of the card? How many video cards/graphics cards does your computer use, 1 or 2?
e. Is your computer connected to the Internet?
f. Is the latest version of QuickTime installed on your computer along with Premiere Elements 13?
g. Other
But, none of the above is going to be of use if you do not have a purchased copy of Premiere Elements 13 to work with. You need to sort out your Adobe situation with Adobe.
We will be watching for your progress. We want you to succeed.
ATR

HELP!! I'm trying to purchase a gift for someone in app world and it won't work!!

I received a gift request for an app in Blackberry App World and I am tryi g desperately to accept it but all I get is "please wait" it is driving me crazy. I was able to buy one once before and had the same problems but after deleting app world, rebooting a ton of ti.es and restalling app world I finally got it to work. There has to be an easier way...seriously rim! I have reinstalled app world 2x, rebooted at least 5x...tried everything I can think of including turning off Blackberry Protect but it still just says "please wait". I'm going mad can someone PLEASE help!!!!!!

You didn't say what version your trial is. Is it 10.1?
Right click on one of the clips and hit Reveal in Finder. Then select the clip it takes you to and open it in Quick Time . Hjt Command-i and post a screen shot of the Inspector info
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Preview App Saved State Removal Doesn't Work

I'm having trouble with my Preview App in Mavericks. I evidently had too many windows opewn and it became unresponsive, so I had to use Force Quit. Relaunching opened all the previous windows and the problem was repeated. After searching the Communities, I learned that the Saved State folder for Preview should be deleted. Then, I couldn't find the Saved State folder, and, after more time searching, I learned it's hidden in Library of the Go menu (Thanks a lot, Apple). I trashed the Saved State folder for Preview, but nothing changed: It STILL opens up all the previous windows. I can't even wrap my brain around how this is possible!
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Richard Benson2 wrote:
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I was hoping to use Preview as a proper replacement for Acrobat but this is really aggravating. The zoom to fit only seems to use the horizontal Preview document space to determine the viewed file's fitment. Which of course is useless if you want to view the whole file in totality at the maximum space available. I simply want 100% of the viewable document area to maximize to the given space, not just 100% horizontal. As it stands there doesn't seem to be a way to do that other than using the scale field and just trial and error the percentage until you get the result...
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Message was edited by: Richard Benson2 for clarity
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After Update, Whatsapp, App World ando so on only work with Wifi

Hi
I updated yesterday from 4.6 to 5.0, everything worked fine, but now I can only connect to Whatsapp and App World with Wifi :/
It's a8520
Thank you for your help

try ditching whatsapp and re-installing it. see if it works for whatsapp only and then you know what to do with the others. Whatsapp has a lot to answer for. it killed my bold last year while i was in portugal. you try restoring a berry on a portugese laptop in a bar while you are drunk

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Try A and B
(A) Restart iPad
1. Hold down the Sleep/Wake button until the red slider appears.
2. Drag the slider to turn off iPad.
3. Turn iPad back on, hold down the Sleep/Wake until the Apple logo appears
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Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
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Help with blackberry app world log ins

hi,
could someone help me with the blackberry log ins.
I had registered all my details with the app world, and i was able to download apps for a while but now i am not able to access apps to download because my log ins are now invalid i have been told, i have tried to reset my password and it told me to enter my security question answer and i have tried to enter it but it will not refresh to let me answer the question. Could someone please help me around the situation. thanks in advance.

Do a simple reboot on the BlackBerry in this manner: With the BlackBerry device POWERED ON, remove the battery for a minute, and then reinsert the battery to reboot. A reboot in this manner is prescribed for most glitches and operating system errors, and you will lose no data on the device doing this.
Now, try your BlackBerryID again.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
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OS X 10.10.3 Yosemite.
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App World Log in doesn't work

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