App World (My World) Problems
I recently had to exchange my Tour 9630 for a new one through Verizon. Now I cannot log intoAppWorld's 'My World' to retrieve my previously purchased apps. It tells me 'Unable to authenticate user at this time. Please try again later.' Anyone have an idea as to what I can do to successfully log into AppWorld? I know that the username and password I am inputting are correct and my Paypal account is up-to-date. Thank you for your time andassistance.
Hiya!
Do me a favor and in the 'Login page' click on the 'Register' button and try and register. See if it comes up saying that it is already in use or if it is valid.
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Backing up and restoring app data of an App World (BlackBerry World) app
I'd like to do a security wipe on my old Bold 9700 and then reinstall/restore an App World (BlackBerry World) app that I purchased with the same BlackBerry ID.
1. Can I reinstall an app via App World after a security wipe?
2. WIll the app data (e.g. game scores) be restored?
3. I did a full back up with BDS7, if reinstalling the app on a security wiped phone does not reinstate the app data, can I retrieve the app data by restoring the app from the backup?
4. What about copying the .rem files of the App World folder of the app to my computer, reinstalling the app via App World and then copying the .rem files back to the Blackberry? Or is there another location I should look for the app data?
Thank you in advance.Hi and Welcome to the Community!
To re-install your apps, please see this KB:
KB17625 How to install or transfer previously purchased applications from BlackBerry App World to a BlackBerry smartphone
HandsomeP wrote:
2. WIll the app data (e.g. game scores) be restored?
That I'm not sure of...it likely depends on how the scores are stored. If they are stored on the device, then it might be able to re-obtain that information after you reinstall the app. Likewise, if they are stored on some server somewhere, it might be able to do so. But there's really no way for anyone but the app developer to know for sure. If I were you, I'd prepare myself for those being lost as a result of this activity.
HandsomeP wrote:
3. I did a full back up with BDS7, if reinstalling the app on a security wiped phone does not reinstate the app data, can I retrieve the app data by restoring the app from the backup?
Maybe -- again, it depends on how the app works, which only the app developer can say. Some apps store data in AppMemory (which is what gets backed up), others store their data in Device or Media Card Memory (which is not necessarily backed up). And it may well be moot anyway, depending on how the developer coded the app.
HandsomeP wrote:
4. What about copying the .rem files of the App World folder of the app to my computer, reinstalling the app via App World and then copying the .rem files back to the Blackberry? Or is there another location I should look for the app data?
Same issue...it all depends on how the developer coded the app. If the coded it to ignore any stored data anywhere each time the app is installed, then you can't force it to read anything, regardless of where you might restore it to. But, again, only the developer of the app can tell you what will happen in these circumstances.
Cheers!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
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Knowledge Base Updates
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Apps on BlackBerry World for BlackBerry Z10
Hi BlackBerry
I'm very impressed with the new BlackBerry Z10 device with its new features, display resolution, keyboard typing and gestures, but I have a big issue with the Apps on BlackBerry world.
Still BlackBerry World is missing lots and lots of popular apps that are widely used and are currently available on Apple AppStore & Android Google Play. I know that you are working on it, and it is hard for now to compete with Apple & Android appstores, but at least there is a punch of apps that are mostly common worldwide, especailly the social networking and voip calling apps which have to be launched officially on BlackBerry world as soon as possible.
In addition, I'd like to draw your attention that the Facbook app (which is currently integrated with BB 10) is an older version of Facebook than the currently available one for Android & iOS devices (one big difference is that the current facebook app version for Android & iOS devices include the "Share" feature for my feeds and stories, while the facebook app on BB 10 still does not include that feature). I don't know about twitter and linkedin, as I didn't check yet, but at least pleasue ensure with their developers that those native integrated apps are updated to their latest versions to provide BlackBerry users the same experience that Android & iOS users are having.
Also, about apps, there are many apps developed by Google (like youtube, Google Maps & Navigation, Google +, Google Current ...etc) which are not yet available on BlackBerry world (The Youtube app on BB 10 is just a shortcut to the internet broweser and not a fullt fledged Youtube App). Having Google apps on BlackBerry world will also give a big push to the users base for BB 10 (especially the Google Maps & Navigation, which are ranked and considered the best mapping database and app worldwide). I know that Google have to develop such apps from their side (as the same for other developers), but I hope that BlackBerry should give this issue its ultimae priority, as I think that the major drawback (if I can name it so) for BB 10 to earn a significant market share worldwide is the absence of many popular and widely used apps on the BlackBerry World as compared with Apple App Store and Android Google Play.
I know that BB 10 and its OS is just the begining, and that BlackBerry have more to provide to us from the apps side and other sides as well, so keep moving and hope to see the positive results soon.
Regards;Hi ahmed_mh1,
Blackberry has certainly put in a concerted effort to woo app developers of all types, big names and small alike. It by far the best effort that I have ever seen from them in this regard.. Unfortunately no matter the effort by them it will always come down to numbers for the big guys. If they aren't sure there will be a ROI on the investment of developing they won't put the resources into it.
This can be seen with the Facebook app you mentioned, it is a great example because it wasn't developed by Facebook... Blackberry ended up doing it for them. I'm sure that we have all noticed that Blackberry has been busy working on other areas of the phone, and that they have lots more work that we would all like to see done.
Would you rather have better notification granularity, or a better Facebook app?
If all of the million + z10 use re would all petition Facebook for a better FB built app, then we would have a much better chance of seeing the dream FB app that we desire.
Of course we all know about the rumours that FB wants to have their own phone.. so maybe conflict of interest has played into the game...?
#GetWithBB10!!! As Kevin O'Leary says.. it is the best!
-: DrewRead :-
Can't find an app on Blackberry World yet? Tweet the developer and ask when they will #GetWithBB10 !!
"Like it" if you like it. -
Unable to find Mosip App in Blackberry world
Hi...
Am unable to find MoSIP app in Blackberry world. But when i search in my PC i can find the same. Please help how to download the same.Hello,
App compatibility is a choice by the app developer. The on-device BBWorld is designed to only show you those apps where the developer has chosen to support your specific device model and OS level. Given what you describe, I would deduce that the developer has not chosen to support yours. You can see what platforms they have chosen to support via your PC in BBWorld, when not logged into your BBID...search for the app and there will be drop down menus listing the BB models and OS levels the developer has chosen to support. The place to make your request, therefore, is to the app developer...plead with them to port their app to your device model and OS level.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code -
I can use my appleID without any problems for using to download new apps in the app-store or Itunes - Problem: I can´t use my ID at facetime and Imessage -
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Close all open apps by double-tapping the home button, then swiping up and off the screen with the app window (not the smaller icon).
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Looks like deleting and reinstalling the apps your having the problems with works in some cases
Hi Flash, Just some info to correct yours. First, not everyone is having a problem with FP 10.1 and there are solutions and reverting to FP 10.0 would not be the first choice. If that was for you, that's fine. If you would read the many many threads here, you would find correct information for users that want to revert back to FP10.
Also may I suggest you read up on Firefox version 3.6.6 as this is involved sometimes with FP 10.1.
Lastly, I think it is always better to find out what a user's issues are before offering a solution. Reverting back to FP 10.0 is not for everyone that is having a problem nor should it be.
If your instructions solved whatever problem you were having, that's great. However, to recommend this to other users that come here for help without knowing what their problems are may not be the best advice, in my opinion.
There are many other details in the Uninstall Instructions and also the Install Instructions that need to be followed.
That is why it is better for each user to have their own thread and receive help for their individual issues. This is also based on their computer system configuration.
Believe me, if there was one fix for all FP 10.1 or any other version issues, it would be posted
Thanks,
eidnolb -
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Go here and unlock your account... https://www.google.com/accounts/DisplayUnlockCaptcha
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