App world not useable after upgrade

Hope someone can help me.since I have upgraded my app world iam no longer able to use it.it allows me in then brings up.A blackberry identity update is needed.would you like to install it now.you say "yes"then says contacting to blackberry I'd server.then brings up. blackberry identity installation failed.please try again later.(80003).then it kicks me out.

I have the same issue. Details:
Model: Torch 9800
Providor: Telus
Other: Connected to my company's BES
Issue: When attempting to launch Blackberry App World, nothing happens when clicking on the application. The application does show that it is currently running, but when attempting to switch to it nothing happens.
Troubleshooting:
-Rebooted Blackberry twice
-Pulled battery from Blackberry
-Reinstalled Blackberry App World from the web site download
-Refreshed the service books as suggested in the earlier post
Unfortunately when using the desktop software, it's not listed as an application that you can remove or else I would try that as well. I've done a backup, but I really do not want to wipe my device unless absolutely necessary.

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    Path:            /Applications/iWork '09/Keynote.app/Contents/MacOS/Keynote
    Identifier:      com.apple.iWork.Keynote
    Version:         5.0.5 (942)
    Build Info:      Keynote-9420000~2
    Code Type:       X86 (Native)
    Parent Process:  launchd [93]
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    OS Version:      Mac OS X 10.6.8 (10K540)
    Report Version:  6
    Interval Since Last Report:          1623 sec
    Crashes Since Last Report:           23
    Per-App Interval Since Last Report:  1 sec
    Per-App Crashes Since Last Report:   2
    Anonymous UUID:                      6F652D8A-B79F-4B91-8B22-7B88981435C4
    Exception Type:  EXC_BAD_ACCESS (SIGBUS)
    Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000034
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    Thread 0 Crashed:  Dispatch queue: com.apple.main-thread
    0   com.apple.QD                            0x9665b289 NewGDeviceFromDisplaySpec + 135
    1   com.apple.QD                            0x9665b1d3 CreateCGDevicesIfNecessary + 39
    2   com.apple.QD                            0x9665ac95 QDSetupDeviceList + 117
    3   com.apple.QD                            0x9665a903 PrivateInitQD + 366
    4   com.apple.QD                            0x96660a01 SetStdCProcs + 56
    5   com.apple.QuickTime                     0x926b0f91 InitCodecManagerInternal + 234
    6   libSystem.B.dylib                       0x908b8300 pthread_once + 82
    7   com.apple.QuickTime                     0x926b0e99 InitCodecManager + 103
    8   com.apple.QuickTime                     0x926b0735 INIT_QuickTimeLibInternal + 353
    9   libSystem.B.dylib                       0x908b8300 pthread_once + 82
    10  com.apple.QuickTime                     0x926b05c5 INIT_QuickTimeLib + 114
    11  com.apple.QuickTime                     0x926afe1b EnterMovies_priv + 25
    12  com.apple.QuickTime                     0x926afabe EnterMovies + 16
    13  com.apple.QTKit                         0x94f4309d +[QTMovie_QuickTime initialize] + 106
    14  libobjc.A.dylib                         0x91cbe5af _class_initialize + 380
    15  libobjc.A.dylib                         0x91cc59bd prepareForMethodLookup + 66
    16  libobjc.A.dylib                         0x91cc6c60 lookUpMethod + 86
    17  libobjc.A.dylib                         0x91cbe417 _class_lookupMethodAndLoadCache + 40
    18  libobjc.A.dylib                         0x91cbdfc3 objc_msgSend + 83
    19  libobjc.A.dylib                         0x91cbe5af _class_initialize + 380
    20  libobjc.A.dylib                         0x91cc59bd prepareForMethodLookup + 66
    21  libobjc.A.dylib                         0x91cc6c60 lookUpMethod + 86
    22  libobjc.A.dylib                         0x91cbe417 _class_lookupMethodAndLoadCache + 40
    23  libobjc.A.dylib                         0x91cbdfc3 objc_msgSend + 83
    24  com.apple.Keynote.sfutility             0x0267cd74 -[SFUBinder bindClass:] + 36
    25  com.apple.sf.sfapplication              0x02e175f2 +[SFAppApplicationDelegate initialize] + 106
    26  libobjc.A.dylib                         0x91cbe5af _class_initialize + 380
    27  libobjc.A.dylib                         0x91cbe476 _class_initialize + 67
    28  libobjc.A.dylib                         0x91cc59bd prepareForMethodLookup + 66
    29  libobjc.A.dylib                         0x91cc6c60 lookUpMethod + 86
    30  libobjc.A.dylib                         0x91cbe417 _class_lookupMethodAndLoadCache + 40
    31  libobjc.A.dylib                         0x91cbdfc3 objc_msgSend + 83
    32  com.apple.AppKit                        0x9572d9f9 -[NSIBObjectData instantiateObject:] + 253
    33  com.apple.AppKit                        0x9572ccfe -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 336
    34  com.apple.AppKit                        0x9572b1a4 loadNib + 257
    35  com.apple.AppKit                        0x9572a7f7 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 831
    36  com.apple.AppKit                        0x9572a4ad +[NSBundle(NSNibLoading) loadNibFile:externalNameTable:withZone:] + 158
    37  com.apple.AppKit                        0x9572a3f8 +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 383
    38  com.apple.iWork.Keynote                 0x0000f5cf 0x1000 + 58831
    39  com.apple.iWork.Keynote                 0x0000f568 0x1000 + 58728
    40  com.apple.iWork.Keynote                 0x0005d31e 0x1000 + 377630
    Thread 1:  Dispatch queue: com.apple.libdispatch-manager
    0   libSystem.B.dylib                       0x908c0382 kevent + 10
    1   libSystem.B.dylib                       0x908c0a9c _dispatch_mgr_invoke + 215
    2   libSystem.B.dylib                       0x908bff59 _dispatch_queue_invoke + 163
    3   libSystem.B.dylib                       0x908bfcfe _dispatch_worker_thread2 + 240
    4   libSystem.B.dylib                       0x908bf781 _pthread_wqthread + 390
    5   libSystem.B.dylib                       0x908bf5c6 start_wqthread + 30
    Thread 2:
    0   libSystem.B.dylib                       0x908bf412 __workq_kernreturn + 10
    1   libSystem.B.dylib                       0x908bf9a8 _pthread_wqthread + 941
    2   libSystem.B.dylib                       0x908bf5c6 start_wqthread + 30
    Thread 0 crashed with X86 Thread State (32-bit):
      eax: 0x2b283d51  ebx: 0x9665b210  ecx: 0x03631da8  edx: 0x00000000
      edi: 0x03631e50  esi: 0x00000000  ebp: 0xbfffe978  esp: 0xbfffe940
       ss: 0x0000001f  efl: 0x00010282  eip: 0x9665b289   cs: 0x00000017
       ds: 0x0000001f   es: 0x0000001f   fs: 0x00000000   gs: 0x00000037
      cr2: 0x00000034
    Binary Images:
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    0x15fc000 -  0x1652fef  com.apple.Keynote.sfarchiving 1.0 (0.0.1d1) <5E8E834B-EB02-9E03-F648-DB552A30DB77> /Library/Application Support/iWork '09/Frameworks/SFArchiving.framework/Versions/A/SFArchiving
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