App world problems - stalling and error id 31203

Can someone explain the error id 31203 for me please!!
I have been unable to access app world. All other functions are fine. I have tried on several different networks and always the same. When I download a free app a green circle spins infinitly and with paid apps I get the message above
My blackberry id is working fine. 
I have tried from my pc and got an internal server error.
I have tried hard restart, I have tried security wipe.
None of this has helped.
This is a new PlayBook and app world has never worked. 
I have tried contacting blackberry support but they have refused to help, I bought my PlayBook in a UK store in Ireland and was told that the PlayBook should not be available in Ireland, my warranty is invalid and basically was advised to go away! I have spoken to other users in Ireland who have had no problems at all so the fact I am in Ireland doesn't seem to be it.
At this point I am very frustrated and wondering can anyone help or should I go buy an iPad or galaxy tab?

KB24127

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