App World - stuck in a loop

I've just downloaded the App World. But I cant download apps - I just get stuck in a loop trying to accept the terms. Can anyone offer guidance?

Hi and Welcome to the Community!
Here is a KB that discusses that error:
KB24200 Screen loops when BlackBerry ID or PayPal authentication is verified in BlackBerry App World storefront on the BlackBerry smartphone
Hopefully it contains something useful! There also are multiple existing threads on this site that discuss that exact error...your review of those might prove useful, and a search of this site, using the error message or code, should reveal all applicable existing threads to you.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Blackberry App World stuck in background

Hello,
I have a BB 9780, OS 6 and I've updated App World to version 3.1.4.25. After doing this Blackberry App World stuck in background.
I've tried everything deleting and re installing but nothing happens. I need help!!

Hey srinivas123a,
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
We are aware of this issue and the current workaround is to use BlackBerry World on the BlackBerry smartphone. This KB article was created about the issue: www.blackberry.com/btsc/KB29599
Let me know if you have any more questions.
Cheers.
-ViciousFerret
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Like! for those who have helped you.
Click Accept as Solution for posts that have solved your issue(s)!

Netflix app is stuck in a loop. Tapping the icon sends you to the NETFLIX red sceen. Screen says it's loading but it reverts back to the icon screen. I've removed and reinstalled the app half a dozen times. Anyone have a fix?

Netflix app is stuck in a loop. Tapping the icon sends you to the NETFLIX red sceen. Screen says it's loading but it reverts back to the icon screen. I've removed and reinstalled the app half a dozen times. Works sometimes but then reverts back.

Try resetting your iPad by pressing the home and sleep buttons until you see the Apple logo, ignoring the slider. Takes about 5-15 secs of button holding and you won't lose any data or settings.

App Store stuck in a loop

The App syore keeps loading apps that I've already downloaded. I can't figure it out. This is the third time it's doing it. It seems to like to present iMovie over and over. I'm not going to keep reinstalling it over and over. HELP!!!

No. But I have older versions of the program on the boot drive. I also have older versions of GB and QuickTime on there too. I don't want to get rid of them. The older stuff are in folders. I guess Apple will figuar out some way of denoteing one from the other.

App world service agreement in continuous loop.

I have been trying to access my BB App world for 3 days now. Each time, I'm asked to "accept" the paymentservice addendum to the bb id agreement, which I do. This screen continues to pop up each time I try to access the App World. Subsequently, I am unable to do anything in the App world. I have tried deleting and re-installing the latest version of App World at least a dozen times. I have tried updating my BB id. Nothing seems to be working and I am becoming increasing infurated. Please help!!!

Can you try this using a WiFi connection?
Please click the Thumbs Up icon if this comment has helped you!
If your issue is resolved, please click the solution button on the resolution!
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APP WORLD UPDATES STUCK.

Hey there everyone....
What happened today on my Blackberry is that I saw the little icon on my screen that I had 5 new updates on applications I had downloaded to my phone. As they were apps I wasnt even using, I decided to instead of updating it, simply delete all those apps. But after doing so, the little icon of the app world and the number 5 are still on my screen. I tried battery pull 3 times already and nothing happens, tried logging out and in on App World and even tried reinstalling the apps. But nothing happens. Any suggestions?
Thanks in advance.
Guada -

Hi there,
Try simply going into your main Messages folder, then press the BB Menu button and select "View Folder". From here, you can check for the BlackBerry App World folder and then simply view the messages which should clear the messages from your device.
I hope this helps.
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If your issue is resolved, don't forget to click the Solution button on the resolution!

Z10 app world not starting

Hi there. Same problem, my app world gets stuck on the screen with the circle. Have restarted, taken out battery and sim, no change
Solved!
Go to Solution.

This is most likely due to a app update issue. The BB Music workaround should fix thhe problem.
Go to BB Music. Tap the three dots and selet blackberry world. Go to My World and them My Apps and Check for updates. Post this, the app world should function normally.
Twitter: @ukmight
1. Click on the " Like " button if you find anything helpful posted.
2. If any of the replies in your post has resolved your problem, mark the reply(ies) as " Solution ", so that others can readily view the solution instead of creating another redundant post.

HELP with BlackBerry Curve 8520, White screen after update to App World 2.0

Hi, need an answer as soon as possible please.
i downloaded the app world 2.0, after that i was told to restart. I didt, but, now i just have a White screen with the little clock on it... please... need an answer now, because my BB ys my world... Bussines, life, everything...
Here is a pic of what I've mentioned...
BlackBerry does not start anymore

Same thing for me...I am using this post to try to solve:
http://supportforums.blackberry.com/t5/BlackBerry-Curve-BlackBerry-8500/Curve-8520-stuck-on-a-quot-w...

App World 4.0.0 can't pass Terms and Agreement

Hello Community,
so i have a Curve 9360 running on 7.1.0.336, so far everything is fine.
But when i like to load or buy a app from AppWorld (v4.0.0.55), the trouble starts, i can not download any app-
e.g.
i want to enter "My Wolrd"-> it is loading the Terms and Agreemt-> i accept them->nothing happens
same when i try to download a App->click download->Terms and Agreement showing up->i accepdt them->nothing happens
I don't know a solution, i have a working BB ID, i didn't got a failure massage when i was updating the App World to v4.0.0.55
I tried the following, but without any success
-On/Off and Buttery Pull
-reinstall Appwolrd, via the Mail solution on blackberry.com
-checked my BB ID
-HRT resent
but it seems nothing was working....
Can somebody help please?
BR Sergej
*Sorry for my Bad English*

Hey Sergej,
Welcome to the BlackBerry® Support Community Forums.
The issue you may be related to the following article, please try completing the resolution and then test:
Screen loops when BlackBerry ID or PayPal authentication is verified in BlackBerry App World storefront on the BlackBerry smartphone
http://btsc.webapps.blackberry.com/btsc/KB24200
Thanks.
-HB
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

Can't get past account information in App World

I have tried everything but it just doesn't work.
After I sign in it takes me right to my account information but then I can't get past that screen..its like an infinite loop.
Having a balckberry without being able to use app world sucks. I'm tired of downloading everything ota
PLEASE help! I will be eternally at your debt

Darn -- that is exactly what it should do. If you could then navigate to MyWorld, it would present a screen saying it is resynchronizing with the AppWorld Servers, and this process has been known to clear up many other issues. Rats...
See if this is helpful or at least correctly indicative of your symptoms:
KB24200Screen loops when BlackBerry ID or PayPal authentication is verified in BlackBerry App World 2.0
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Communication between app world and 9900

I just got a 9900, when I try to connect to App World I get the message:
"An error has occurred communicating with the BlackBerry World Web plug-in. Please restart your device and try again. If you have content protection enabled on your device, please disable it and try again."
Tried turning off/on, that didn't help. Can't figure out what "content protection" is, but I haven't enabled anything like that and I also can't find an option like that on the BB...so I'm stuck. There's an app I really need to get...please help...

Hi Michael0568
Welcome to BlackBerry Support Forums
First refer to this KB and follow those suggestion :
KB29599 : AppWorld Web Plug-in Error appears when attempting to install applications from a computer
If you already installed App World plugin then on your pc then go to add or remove programms or unstall a program then delete or remove App world plugin , restart your pc then install fresh .
However , always the best way to download application is Over the Air .
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

App World disappeared and I cant seem to download it

Hi,
So somehow I cannot find App World in my Storm 2 9520 anymore.
When, using Opera Mini, I logo into the "http://us.blackberry.com/apps/app-world.html?d=others&o=m" website, I am given 3 choices:
UPgrade Today
Browse Apps
Download it today
Of course I click the last one, only to be directed to this address: "https://mobileapps.blackberry.com/devicesoftware/entry.do?code=appworld" on which I am informed that
"Downloads via a USB connection are not enabled for this product. Please visit our mobile download site using the browser on your BlackBerry® smartphone."
If I click the link above, it loops back to the same page!
What can I do??

Hi and Welcome to the Community!
Well, first thing...AppWorld is an actual installed app on your BB, you don't use it on your BB via any browser (e.g., Opera).
The only time a browser is involved is if you run a browser on your computer, and connect your BB to your PC via USB...normally, though, I believe that the required plug-in is only compatible with IE (though I so rarely use that method that I'm not sure if perhaps they've improved upon that restriction).
So I am not quite certain that I understand exactly what you are doing...please clarify.
Did you perhaps intend your use of Opera to be one of attempting to re-install AW onto your BB? If so, then please first verify if AW remains installed on your BB:
KB10040 How to view or remove installed applications on a BlackBerry smartphone
If it does, then what happened when the icon vanished? Did you install something? An update? A theme? Something else? If so, that may be hiding the icon from you. Or you may have accidentally hidden/moved the icon.
If it is not installed, then to reinstall, please use your native BB Browser and go to:
http://blackberry.com/appworld/download
and attempt the reinstall in that manner.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Stuck in a loop with iMovie

I'm stuck in a loop. iMovie says it is looking for a certain movie file; says it can't be found and will not play properly and then begins to search again. I can't seem to bypass this and just open iMovie so I can work on something else. I don't need the file it is looking for. I have recently moved all of my movie files to an external hard drive to free up space on my iMAC. I am just trying to start a new project in iMovie. Any ideas?

Sounds like a problem with your library. Go to applications in finder and double click iMovie app while holding down the option key. You should get a dialog box which allows you to choose another library to open. If you don't have another library you can create one here and iMovie should open for you.

Problem with App World 4.0.55

I have just upgraded App World to version 4.0.55, and now it is not working...
I can see the icon, but selecting it doesn't appear to do anything. Holding the BB button shows the App World icon (as an application that is already running), and this is the case even immediately after a reboot. Selecting the running app just returns me to the home screen.
I have completely uninstalled / rebooted / reinstalled twice now, with the same result.
Any suggestions on how I might resolve this?

This is a suggestion for bb_kevin to try.
Action 1:
Please, start DTM 7.1, connect your phone, wait for the ‘sync all’ message, click on’ Applications’, wait for the ‘apps loading’ to stop, and check if you see a ‘red star’ on the top line and maybe at the bottom a message which says: ‘OSx.0.0…………Update’.
Also verify (scroll up/dn) in the list that AW 4.0.0.55 is installed (important).
Action 2:
If yes, go back to the hone screen of DYM 7.1 and make a full back up of your phone. Disconnect your phone and try 2 more reboots (either pull the battery for a few seconds or press ‘alt key, right shift key, and del key for 3 sec. all simultaneously if you have a keyboard).
Action 3:
Is the AW icon now working? If not check for the ‘red star’ again. If it still there you have to make a decision. You can go back to your present or default AW version and wait for a better version to come along or clean/update your current software to get rid off this icon issue via Action 4.
Action 4:
If you see on the bottom of the ‘Applications’ window still the ‘Update’ message click the ‘Apply’ button beside it. What will happen? This procedure stores your phone’s setting and PIM and email data and all your apps, then it erases all data, then it reinstalls your current OS software, and then reloads all the above stored data. One has to wait about 30 minutes till one get the ‘update complete’ message and then spend about another 10 minutes or so to follow all the prompts and reboots to get the phone back onto the network. Most of your third party apps will be back; other ones you need to reinstall later.
Action 5:
If you decided to ‘update’ your current software, disconnect your phone after you got the ‘update complete’ message and follow the prompts. Since this method reinstalls your current OS it will take about 10 minutes before you get an email from your phone company saying: Your handheld has been registered with the wireless network.
Wait for this message, because if you start your AW icon to early you will not be able to update your BB ID. I you did you will see a message like: Sorry, the software update server is unavailable. Please, try again. (RIM means, after you are back on your carriers network). Also, make sure your phone's radio is turned on after disconnecting from the PC.
Summary:
The above actions worked for my Torch 9800 running currently bundle 3049 and app platform version 6.6.0.246. I also experienced other issues in trying to install AW v.3.1.x.x and v. 4.0.0.x like:
missing AW icon to launch the app
Uncaught exception java.lang.Error
App World requires the latest version of BlackBerry ID.
Sorry, the software update server is unavailable. Please, try again
BlackBerry Identity installation failed. Please try again later. (80002)
If you don’t see a ‘red star’ on the first line of your apps list but are stuck on one of the above listed AW v.55 issues let me know in a response to this thread and I will suggest another way of doing an update avoiding the 'wipe way' of reinstalling the current OS.
Tip:
I deleted my PayPal app before I did the ‘Update’. I reinstalled the PayPal app after v.55 was running and had no issues with this app so far.
I hope this is not too much writing but these issues and errors are in RIM’s court for quite some time and
this method worked best for my phone. Maybe, for yours too. Good luck.

App World "My World" and Addendum Agreement....

I have a New 9810 and App World has not worked since I took it out of the box. Everytime I try to open the "My World" section or download an app it askes me to agree to the Addendum Agreement. I accept and then it just goes back to the home screen. If I try to open "My World" again it just brings the acceptance screen up again. I have pulled the battery and I have unistalled and reinstalled App World. Every time I go to "Payment Options" my password field is blank. When I enter my password I get the acceptance screen again.... I can accept but everything will happen again like a ground-hog-day loop
Any suggetions?
Also, if I try to download an app I get the acceptance screen....if I accept it just goes back to the current screen. If I try to download it goes back to acceptance screen.

Yes, I did but I have not had time to post the whole solution. It involved the payment method confirmation not making it to the new device. The fisx was "ON-LINE" via desktop not blackberry. If I could PM you I would just invite you to call me.
I will try to get the post out soon.

App World - stuck in a loop

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