App World Web Plugin

Hi,
Having trouble using the app world web plugin to download app from the app world from my mac to my phone.
I installed the plugin and the phone showed up on the sync page and I managed to add an app to the phone, since then when I try to sync I get the error:
App World Web Plugin Error
An error has occurred communicating with the BlackBerry App World Client. If you have content protection enabled on your device, please disable and try again.
I tried this on Mac #2 and the same thing happened, worked fine first time then the same error.
I checked that content protection wasn't on (running os 5) in security settings - encryption - disabled
Tried it on Mac #3 get the error message straight away.
Any ideas?

Hi BenBisset,
Please see the following KB article regarding the issue you are having with the BlackBerry App World™ storefront. "AppWorld Web Plug-in Error appears when attempting to install applications from a computer" http://bbry.lv/KoUpez
Thanks.
-FS
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App World Web Plugin Error.

App World Web Plugin Error
An error has occurred communicating with the BlackBerry App World Web plugin. Please restart your device and try again. If you have content protection enabled on your device, please disable and try again.
Please help.

Hi and Welcome to the Community!
So, what happens when you do as the error message instructs?
Thanks!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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App World Web Plugin Error: An error has occurred communicating with the BlackBerry App World Client.

App World Web Plugin Error
An error has occurred communicating with the BlackBerry App World Client.
Please help me with this problem. I have a new Blackberry Storm 2. When I sign in, it asked me to get the BB appworld browser plug-in and connect my smartphone. So, i did connect it. Then, this message kept on popping out. I don't know how to fix it.

Okay. this is what I do.
I go onto http://appworld.blackberry.com/webstore/ & sign in. I then connect my phone & enter the device password. As soon as I do that, this comes up -> App World Web Plugin Error
An error has occurred communicating with the BlackBerry App World Client.
I don't know what's the problem & I've been searching for a solution but to no avail.

App World Web Plugin Error please help

When trying to download content from bbappworld the following messege is displayed ..App World Web Plugin Error.... An error has occurred communicating with the BlackBerry App World Client. If you have content protection enabled on your device, please disable and try again. pease help meeee

Hi goatrope,
Welcome to the Community,
On your device turn off your Encryption ,Go to Options > Security > there on encryption Disable it and also disable Firewall, Then have a try.
Good Luck
Prince
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If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
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If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

App World Web Plugin Error plsss help

i was supposed to upgrde some applictions but everytime i click application it says:
please connect device
App world web plugin error
An error has occurred communicating with the BlackBerry App World Web plugin. Please restart your device and try again.
please help me... thank you...

Hello wtfitstophe and welcome to the BlackBerry Support Community Forums.
Are you using your computer to upgrade these applications or are you using the Application on your BlackBerry?
If you are using your computer, are you using Internet Explorer? Did you install the plug in required? Have you tried restarting your BlackBerry by doing a battery pull?
If you are using the App World icon on your device, are you using Wi-Fi or the mobile network?
-HMthePirate
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

Message: App World Web Plugin Error An error has occurred communicating with the BlackBerry App World Web plugin. Please restart your device and try again. If you have content protection enabled on your device, please disable and try again.

This has been my problem ever since. I haven't downloaded any app yet via computer. Help me guys.
Solved!
Go to Solution.

Hi Lhea
Welcome to the Community
If you're using a Chrome or Firefox, I suggest you use Internet explorer for the meantime, once the plugin has been intalled on the browser, since Chrome and Internet explorer almost share the same settings, it should work well with Chrome after it.
Please leave a post if you have any further questions.
Ron
Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up Blackberry Battery Saving Tips | Follow me on Twitter

App World Web Pug in error

Hi,
I hope someone can help me. I want to deownload themes from appworld but everytime i try, i always have a plug in error during the step 2 of the system check. it says "An error has occurred communicating with the BlackBerry App World Web plugin. Please restart your device and try again."..Please help...
Sye

ME TOO!

Trying to download App World Web Plug-in. Error says I need to log in as an administrator to do this. Any suggestions?

Solved!
Go to Solution.

Assuming you are using Windows as your computer, you need to be logged into the computer as an administrator rather than a standard user account. If the computer is a work computer then your system administrator may have disabled this.

Curve 9220 BlackBerry App World registration error MTP USB Driver is not installed

Hi,
Recently I have purchased Curve 9220, trying connect to BlackBerry App World setup in the first instance I get
1. Get the BlackBerry App World Browser Plug-in (I get tick mark) then when I get
2. Connect your smartphone I get the drop down of my pin no I select my PIN no here I get a error message (An error has occurred communicating with the BlackBerry App World Web plugin. Please restart your device and try again. If you have content protection enabled on your device, please disable and try again.)
I have tried rebooting my device no of times it does not work.
I have removed all USB driveres thats was there in PC rebooted the system it is still not working.
I have even tried in another PC having win7 it gives error message MTP USB Driver is not installed.
For information Content protection is not eabled the encription is not ON in my hand set
Another problem whenever I connect my deice to USB every time it takes up the driver asks me to reboot the sytem (I have even tried the same 4-5 times) still not wokring.
The hand set is communicating with the BlackBerry desk top software (I have downloaded the latest one and using the same).
I need to install few apps which was there in my earlier BB so please help.
Best regards,
Shaibal Ghosh

Hello shaibalghosh,
Welcome to the Community,
As you having difficulty in connecting to apps. world , On your Homescreen Go to Options > Security > and check
encryption is disable For your device and Media card and also Check Firewall it may prevent connecting Apps
World.
Please have a look at this article of KB Apps world web plug-in error appear when attempting to install applications from a computer
Try installing OTA .
Good Luck
Prince
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

Blackberry app world team plz reply

hi blackberry app world team,
merry Christmas!
plz reply of this thread, we are suffering with that....
http://supportforums.blackberry.com/t5/BlackBerry-App-World-General/App-World-Web-Plugin-Error-An-er...
Thanks & Regards
Dinesh

Can you register from a PC?
http://us.blackberry.com/bbid.html
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If your issue is resolved, please click the solution button on the resolution!
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BB App World Plug In Error

Hi BB
When I log into BB App World I';ve been getting this ewrror message:
"App World Web Plugin Error
An error has occurred communicating with the BlackBerry App World Client. If you have content protection enabled on your device, please disable and try again."
Also there is soem problem with the BB App World Server, sometime my device is detected and I can download apps but when I click on 'My World', the page says that my device is not connected!
Please sort this out ASAP!
regards,
Mach
Machax

Hello !
There is an alternate if you facing problem to directly download it from Appworld to your device.
Connect your BlackBerry Smartphone through USB cable to Internet enabled Laptop/Desktop.
Now open the following link:
http://appworld.blackberry.com/webstore/
In this on top right sign in with your existing BlackBerry ID.
Now you can dowload all as per the way you do it in your device.
Hope this resolves your Problem!
If your problem has been resolved then would request you to Click on "Like" and accept as "Solution" so that other Advisors doesnt invest there time on this Message anymore.
Thanks.

Pearl 8100 App World

Hello,
Can someone tell me if I can get App world on a pearl 8100? I have downloaded the app on the phone, but I can't find the icon. Also I have tried setting up App World under my Blackberry ID, but it keeps coming up with the following error message
App World Web Plugin Error
An error has occurred communicating with the BlackBerry App World Client. If you have content protection enabled on your device, please disable and try again
The content protection is disabled.
Please help
Thanks

Do you meet all of these AppWorld requirements?
App World Requirements:
You must meet all of the requirements:
1. BlackBerry® Device Software version 4.2 or higher
2. BlackBerry smartphones with trackpads, trackballs or SurePress™ touch screen
3. To use BlackBerry App World, you require a service plan that includes access to the BlackBerry® Browser
4. And you must be in one of the countries which AppWorld supports
http://www.blackberry.com/app_includes/devicesoftware/appworld/appworld_availability_en.html
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2. Please resolve your thread by marking the post "Solution?" which solved it for you!
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Appworld web plugin error, BB curve 8520, provider O2.

My daughter has a BB curve 8520. She is trying to download a BB app and has asked for my help. She has downloaded the latest Appworld but cannot download app. Her laptop says"an error has occurred communicating with the BlackBerry app world web plugin. Please restart your device and try again. If you have content protection enabled on your device, please disable and try again". We have restarted laptop and BB but still the same mesage, can anyone help?
Solved!
Go to Solution.

Hi,
i bought new blackberry 8520 and i am using desktop software vers6.10. When i tried to downlaod free application from app store, it checked my device status and recommended to download latest version of app world thru system check page. After succesful download of app world, my device has restarted succefully. But when i tried to connect using webpage, it shows error as "App World Web Plugin Error
An error has occurred communicating with the BlackBerry App World Web plugin. Please restart your device and try again. If you have content protection enabled on your device, please disable and try again.".
Note: i didn't configure any email setting overmy phone.
I have tried the steps mentioned in the resolved section, but all went in vain.
Please help me to install app world successfully into my mobile.

App World installieren

Hallo!
Ich komme aus Deutschland und spreche nicht besonders gut Englisch. Deswegen muss ich in Deutsch schreiben. Leider gibt es hier ja auch keine Möglichkeit, die Sprache einzustellen.
Im allgemeinen bin ich sehr enttäuscht von meinem Blackberry und den Apps. Es ist mein erstes Handy was sowas kann.
Ich wollte die App World installieren, aber das klappt nicht.
Beim 2. Schritt des Setups kommt folgende Fehlermeldung:
An error has occurred communicating with the BlackBerry App World Web plugin. Please restart your device and try again. If you have content protection enabled on your device, please disable and try again.
Meinen Pin habe ich ganz normal ausgewählt, er ist richtig. Ich kann aber nicht verbinden. Ich habe beide Geräte schon öfters an und ausgeschaltet und neu verbunden. Daran sollte es also nicht liegen.
Die Hilfe Option bringt mich überhaupt nicht weiter. Anderweitig den Anbiert kontaktieren scheint gar nicht zu gehen. Stundenlang habe ich schon versucht, hier weite zukommen aber die diese ganzen Seiten bringen alle nichts.
Was kann ich tun, um vielleicht doch noch irgendwann diese Funktion nutzen zu können?
Gibt es irgendwo eine Möglichkeit, mich über den mangelden Hilfe-Servie zu bechweren?
Der After-Sale-Service von Blackberry ist echt schlecht und ich bin sehr enttäuscht und bereue es schon, das Produkt gekauft zu haben!
Liebe Grüße und schonmal danke für Tipps!

Hallo und für die Gemeinschaft Willkommen!
Bitte lesen Sie diesen KB für hilfreiche Hinweise:
KB29599 AppWorld Web Plug-in Error appears when attempting to install applications from a computer
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

App World error message

I am trying to download an app from Blackberry.com. First off I get an error message that says I have an App World Web Plug In error. I don't know what that means. Secondly, when I tried to go ahead and download the app it is telling me that my device is not plugged in, even though it is.
Anybody know what is going on?

HI, this is a really simple fix.
Step 1: download the blackberry web addon from blackberries website (google for more info)
Step 2: Unplug the battry in your phone then put it back in,then plug it in your pc and finally download the app!

App World Web Plugin

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