APP WORLD WON'T OPEN, "FREEZES BB" , AFTER UPDATES

Hi everyone
Yesterday I had three updates to make. I did the first one, restarted, then I had the bad idea to launch in the same time the two other updates from the the little bar that indicates lost calls, and any pending updates on the main screen...
Since then everything works fine, but I can't open the APPWORLD app, and when I try to, the phone remains "on hold", blocked, even the clock stays blocked. Then I wait 20 minutes, nothing...
I just have to press twice on the power button, then te clock goes back to correct time, and I can do everything again..Except open and use appworld
I tried, with no result:
-reboot the phone with the battery off
-reinstall the appworld application from the phones navigator
-use the desktop application
The desktop application, when trying to remove any app, or install them, sends an error message, and I can't finish the operation.
Apparently, I have "lost access" to the management of my apps, from the BB and Desktop App....
Any idea of what I should do???
THX A LOT!!!!

Hey everybody i found this on other forum.
"Do the following:
options>device>application management
choose blackberry app world
select delete
restart
on restart, send browser to:
http://rroyy.com/ota/
reinstall old version of blackberry appworld
in my case BlackBerry App World v3.1.0.60 (OS6), no more freezing, all good."
Worked for me ;D

Similar Messages

BB app world won't open when connected to wifi

Hi After purchasing my Blackberry Pearl 3g everything worked fine. Then one day I got a message saying there was a new version of app world and to install it . What a mistake that was ever since the bb app world won't open and says there is no wifi connection when I am connected !! I have deleted reinstalled rebooted everything but nothin works. It works perfect through 3g when the wifi is not connected . Please could someone tell me whats the problem Thanks

At the present time, the on-device AppWorld client requires an active BIS-level data plan from your carrier. Further, it only accesses the AppWorld infrastructure via your carrier data network -- it will not connect via WiFi, even if you have an active BIS plan and BIS is connected via WiFi.
http://www.blackberryfaq.com/index.php/What_do_I_need_a_Data_Plan_for%3F
As for what might come in the future -- such information (at least, not authoritative information!) is not typically available here (as per the ToS).
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Blackberry App World won't open when you click on icon

Blackberry App World won't open when you click on icon, I have done reboot and batt pull and redownloaded - any ideas

Hello scottex968,
Welcome to the forums.
In this case we can try to reload the software on the BlackBerry® smartphone to make sure it is running the latest version and there are no issues with the OS.
Here is how to backup your BlackBerry smartphone http://bbry.lv/oPVWXc
Once you have backed up your BlackBerry smartphone please follow the link below to complete a clean reload of the BlackBerry smartphone software.
Link: http://www.blackberry.com/btsc/KB03621
Once completed test it and proceed with a selective restore, here is how to restore http://bbry.lv/qgQxLo
Thank you
-SR
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

Blackberry App World won't open!

I have the Blackberry Torch 9800 and and when I try and open App world, it doesn't do anything. It used to open but yesterday and today it won't open. I tried re installing it, deleting it then installing it again and it still won't do anything. Any suggestions?

Can anyone help me?

App world won't open

HI, I have a BB Bold 9870 that's about a year and half old, and I've never had problems with it, until now.
For the last week or two I've been having trouble with BB App World.
The app will not launch. I've tried rebooting, battery pull while power is on and off, deleting and reinstalling both an older version and the current version, and it downloads and installs fine, but still won't open. I haven't installed any other apps (read on another forum that some cause problems).
Not sure where to go from here.
Thanks!

Those are the steps I did on my 9650:
- Security Wipe --- "User Installed Applications"
- Connected to "BlackBerry Desktop Software" and I was prompted to downgrade "BBM" and to reinstall "Blackberry 6.0.0 System Software" and to install "Facebook".
- Installed App World from http://m.blackberry.com/www/en/appworld.html
All good now!!!
I guess something was corrupted and that’s why wasn’t working properly.

Chrome and safari now won't open on air after update

AAt first working fine, updated software a couple of days ago then progressively getting slower then freezing constantly and now won't even open.....

Try a restart.
Do a backup, using either Time Machine or a cloning program, to ensure files/data can be recovered. Two backups are better than one.
Try setting up another admin user account to see if the same problem continues. If Back-to-My Mac is selected in System Preferences, the Guest account will not work. The intent is to see if it is specific to one account or a system wide problem. This account can be deleted later.
Isolating an issue by using another user account
Try booting into the Safe Mode using your normal account. Disconnect all peripherals except those needed for the test. Shut down the computer and then power it back up after waiting 10 seconds. Immediately after hearing the startup chime, hold down the shift key and continue to hold it until the gray Apple icon and a progress bar appear and again when you log in. The boot up is significantly slower than normal. This will reset some caches, forces a directory check, and disables all startup and login items, among other things. When you reboot normally, the initial reboot may be slower than normal. If the system operates normally, there may be 3rd party applications which are causing a problem. Try deleting/disabling the third party applications after a restart by using the application un-installer. For each disable/delete, you will need to restart if you don’t do them all at once.
Safe Mode - About
Safe Mode - Yosemite

My touchscreen will open up apps/trouble texting/sliding open screen/touchscreen after update??

My touchscreen is messing up..i updated the new update a couple nights ago..ever since, its been opening apps by itself as if i was selecting to open it...i have trouble texting or selecting certain things..for example ill try to text a certain the letter M and itll give me another letter..or ill try to open up twitter and itll select vine app way across the screen...is it some type of calibration that needs to be reset? please help

Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new). Try each of these in order until the issue is resolved.

Firefox won't open email links after update to version 32

I just updated to Firefox 32. When I have FF open but hidden in my Dock on my Mac 10.6.8 it will not open links from my email in Outlook 2011 for Mac. All it will do is unhide Firefox from my dock. Once FF is visible and I click the same link in my email it will open a new tab to that web page. If FF is completely closed and I click a link in an email it will launch FF and open the web page. Only when FF is already open but "Hiding" in my Dock will it not open a new tab with the web page when I click a link from email. I didn't have this problem before the update.
FYI, Firefox is my default browser. I opened Safari and have FF listed as my default browser too. When I did the update I did a brand new download and install.

I use Outlook as my email client on my MAC and since the Firefox update, I cannot open hyperlinks in emails at all. The hyperlinks will open in Safari, but I prefer using Firefox and have it set as my default browzer.
Please fix this. It's truly annoying not to be able to open things!
Or tell me how to fix it. Thanks.

Mac App store won't install on dock after update to 10.6.8

Hi All
I am running OSX 10.6.8 and have tried numerous times to get the App store icon to install...I am at the point of pulling my hair out, I'm so frustrated. I've installed the 10.6.8 update combo....
I've got 2.4GHz Intel Core i5, and 4GB macbook pro
I want to be able to upgrade to Lion, but of course need the App Store icon to get it!
Any help will be great!
Thanks!

Thanks Matthew,
Its not in the Applications folder, and all I have on the Apple Menu is;
About this Mac
Software Update
Mac OS X Software
System Pref, dock etc
I don't have the App Store in the Apple Menu at all..
Any other suggestions?

App Store Won't Open After Mavericks Install :(

Since installing Mavericks my App Store won't open. I click and it bounces one time then....nothing. Any ideas on how to fix this?
I discovered this when I noticed that Image Preview won't open. I thought that there was an update for it so I went to the app store to see and discovered it won't open either!

Try booting into the Safe Mode using your normal account. Disconnect all peripherals except those needed for the test. Shut down the computer and then power it back up. Immediately after hearing the startup chime, hold down the shift key and continue to hold it until the gray Apple icon and a progress bar appear. The boot up is significantly slower than normal. This will reset some caches, forces a directory check, and disables all startup and login items, among other things. When you reboot normally, the initial reboot may be slower than normal. If the system operates normally, there may be 3rd party applications which are causing a problem. Try deleting/disabling the third party applications after a restart by using the application un-installer. For each disable/delete, you will need to restart if you don't do them all at once.
Safe Mode
Safe Mode - About
Try setting up another admin user account to see if the same problem continues. If Back-to-My Mac is selected in System Preferences, the Guest account will not work. The intent is to see if it is specific to one account or a system wide problem. This account can be deleted later.
Isolating an issue by using another user account

App store won't open after installing OS 10.9.2

I installed OS 10.9.2 and now my app store won't open. When I launch it from the dock, the icon bounces and the light illuminates beneath the icon indicating that it is running however no screen ever pops up. I launched the app store from the applications page and the same thing happened. I tried restarting the computer and holding the shift key upon reboot but this did nothing as well. This is incredibly annoying.

Are you getting the menu bar at the top?
Go to Finder and select your user/home folder. With that Finder window as the front window, either select Finder/View/Show View options or go command - J. When the View options opens, check ’Show Library Folder’. That should make your user library folder visible in your user/home folder. Select Preferences/com.apple.appstore.plist. Move the .plist to your desktop.
Restart, open the application and test. If it works okay, delete the plist from the desktop.
If the application is the same, return the .plist to where you got it from, overwriting the newer one.
Thanks to leonie for some information contained in this.
You might need to redo the View settings after an update.

App store won't open after running time machine reinstall

my HD crashed last week, got it replaced and just got my iMac back (20" intel). I ran a restore from my Time Machine backup from before the crash (took forever, but finished).
All looked fine but I found two problems...
1) Safari would crash without opening. I fixed that by just downloading and reinstalling Safari.
2) the App store does the same thing. the icon jumps a few times and then just stops and won't open. Unfortunately, it's part of the OS and it doesn't seem Apple allows direct downloads of the App Store app. I'm current on my OS so I'm not sure how to fix this problem.
Again, summary, restore from Time Machine, App Store won't open, OS is up-to-date. Any suggestions?

Hi,
Install the v10.6.6 combo update available here. It's ok to do this even though you are already running v10.6.6. The combo includes fixes that were not included in the original update.
http://support.apple.com/kb/DL1349
Restart your Mac and try the MAS again.
You can download apps directly from the MAS once you have it running.
Considering the TM backup took so long, make sure there's enough space on your Mac startup disk.
Right or control click the MacintoshHD icon. Click Get Info. In the Get Info window you will see Capacity and Available. *Make sure you always have a minimum of 15% free disk space.*
Carolyn

Apple Mail inbox "all" selected can't unselect. Tried quiting; tried restarting. Mail freezes then unfreezes. When going to View and clicking on Select, nothing opens, freezes. After 30 seconds, it opens up, everything in the inbox remains selected.

Apple Mail inbox "all" selected can't unselect. Tried quiting; tried restarting. Mail freezes then unfreezes. When going to View and clicking on Select, nothing opens, freezes. After 30 seconds, it opens up, everything in the inbox remains selected. Won't be able to open anything in the inbox without everything opening up. Help!

Hi Edwin,
Try force quitting the Mail app:
Option+Command+Esc, then select Mail from the list. See if that helps.
Cheers,
GB

App Store won't open on OS X Yosemite 10.10.2

I recently updated my mac to OS X Yosemite Version 10.10.2 and during this a power cut happened. When I had finally got power back and turned on my mac it when to installing the new update as if I had just brought the mac brand new and was turning it on for the first place. After this happened and my iMac turned on I went to messages and found that it wouldn't open.
When I try to open the program I receive this:
Check with the developer to make sure that Messages Works with this version of OS X. You may need to reinstall the application. Be sure to install any available updates for the application and OS X.
I have tried to open the app store to see if there is an update but my app store won't open. When it says its loaded I click on the icon and the current program I am on does change colour at the top as if I have changed programs but nothing actually comes up. This has been happening for days please help me! I have already tried to reset warnings and caches from iTunes. And I have tried to reset safari but I can't see to find the reset button for it.
Thank you

Install or Reinstall OS X from Scratch
Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Erase the hard drive:
1. Select Disk Utility from the main menu and click on the Continue button.
2. After DU loads select your startup volume (usually Macintosh HD) from the
      left side list. Click on the Erase tab in the DU main window.
3. Set the format type to Mac OS Extended (Journaled.) Optionally, click on
      the Security button and set the Zero Data option to one-pass. Click on
      the Erase button and wait until the process has completed.
4. Quit DU and return to the main menu.
Reinstall OS X: Select Reinstall OS X and click on the Install button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible
           because it is three times faster than wireless.

App store won't open on my ipad? Any ideas?

app store won't open on my ipad? I've tried everything suggested by Apple Support but still no luck. Any other ideas??

What have you tried ? e.g.
- closing the app via the taskbar : from the home screen (i.e. not with the App Store app 'open' on-screen) double-click the home button to bring up the taskbar at the bottom of the screen, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the App Store app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar
- logging out and back into your account via Settings > iTunes & App Stores
- a soft-reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

APP WORLD WON'T OPEN, "FREEZES BB" , AFTER UPDATES

Similar Messages

Maybe you are looking for