APPALLED by the standard of service, completely ri...

Hello,
I am at my absolute wit's end with this. I truly hope a moderator, an employeeof BT or *someone* can help because I literally do not know what the **bleep** Im supposed to do anymore, I am completely out of ideas and am SO stressed out. I knew that BT was hard to deal with being such a big company and I also heard many times that Customer Service was terrible at times, but I never imagined this.
I will try to summarize a very long story in a few sentences so forgive me for not giving too many details.
I have been with BT, in different homes, for about 12 years. For the last 4 or 5 I have been in a certain house in South London and, lately (beginning of this year) I decided to move out and, because the house where I was moving to already had a landline with another provider and also Broadband and Digital TV, I called up BT and asked how much I owed to terminate the contract.
They said something along the lines of £130 and I paid for it, asked if that was the end of it, they said yes, and said thanks and good bye.
I move out in early January and all seems fine. After a couple of months I receive a call saying that I owe about £70 because of contract cancellation charges something... Im not sure. I am a little annoyed at receiving this call, but for the sake of a short call and because I was arleady busy enough, I paid no questions asked. I immediately made sure that they confirmed that THAT WAS IT and then hang up the phone.
After a couple of months, THIS HAPPENS AGAIN!! I am now very upset about being harassed like this and demand that this balance that they are asking now (£60 or 70 again I think) be written off immediately because it is a mistake, and even if it isnt a mistake, it is BT's issue for not being able to keep their numbers correctly as I had already asked twice whether that was the end of it and was told it was.
Now I have received a bailiff's call and I am literally being harassed by mail and telephone and I am very stressed out because I am usually a person who keeps their records straight for this exact reason.
I dont like harassment, I dont like bad credit ratings and I most of all do not like giving my hard earned money away for no reason.
So please, someone help me out and end this nightmare. Write this amount of money off and give me a break as it is BT's mistake and a half. I am sure you record your calls, so please do check these calls and you will be able to confirm that I was told not once, but TWICE that I was done paying and all was settled and I owed nothing and I am still **bleep** getting calls about new charges not only from BT, but from debt collection agencies.
Please contact me and end this as I have had no luck in any way getting this sorted thorugh any other mean (and it was absolltuely useless talking to the bailiff company as all the ask is "ok are you paying this or not? no? fine, red mark".
Very annoyed customer

Hi Gowardo,
This is a customer to customer forum, the only people here who might be able to assist with your problem are the forum mods(Bt employees).
If you fill in this form: http://bt.custhelp.com/app/contact_email/c/4951 with a link back to your post for ref, the mods will get back to you. it can take up to 3 days.
They are a small group of UK based BT employees and they will contact you direct.
toekneem
http://www.no2nuisancecalls.net
(EASBF)

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       Looking at base site object: CN=NTDS Site Settings,CN=Default-First-Site-Name,CN=Sites,CN=Configuration,DC=carman,DC=local
       Getting ISTG and options for the site
       * Identifying all servers.
       Calling ldap_search_init_page(hld,CN=Sites,CN=Configuration,DC=carman,DC=local,LDAP_SCOPE_SUBTREE,(objectClass=ntDSDsa),.......
       The previous call succeeded....
       The previous call succeeded
       Iterating through the list of servers
       Getting information for the server CN=NTDS Settings,CN=CARMANSERVER,CN=Servers,CN=Default-First-Site-Name,CN=Sites,CN=Configuration,DC=carman,DC=local
       objectGuid obtained
       InvocationID obtained
       dnsHostname obtained
       site info obtained
       All the info for the server collected
       Getting information for the server CN=NTDS Settings,CN=HSSSERVER,CN=Servers,CN=Default-First-Site-Name,CN=Sites,CN=Configuration,DC=carman,DC=local
       objectGuid obtained
       InvocationID obtained
       dnsHostname obtained
       site info obtained
       All the info for the server collected
       * Identifying all NC cross-refs.
       * Found 2 DC(s). Testing 2 of them.
       Done gathering initial info.
    Doing initial required tests
       Testing server: Default-First-Site-Name\CARMANSERVER
          Starting test: Connectivity
             * Active Directory LDAP Services Check
             Determining IP4 connectivity
             * Active Directory RPC Services Check
             The clock difference between the home server HSSSERVER and target
             server CARMANSERVER is greater than one minute. This may cause
             Kerberos authentication failures. Please check that the time service
             is working properly. You may need to resynchonize the time between
             these servers.
             ......................... CARMANSERVER passed test Connectivity
       Testing server: Default-First-Site-Name\HSSSERVER
          Starting test: Connectivity
             * Active Directory LDAP Services Check
             Determining IP4 connectivity
             * Active Directory RPC Services Check
             ......................... HSSSERVER passed test Connectivity
    Doing primary tests
       Testing server: Default-First-Site-Name\CARMANSERVER
          Test omitted by user request: Advertising
          Test omitted by user request: CheckSecurityError
          Test omitted by user request: CutoffServers
          Test omitted by user request: FrsEvent
          Test omitted by user request: DFSREvent
          Test omitted by user request: SysVolCheck
          Test omitted by user request: KccEvent
          Test omitted by user request: KnowsOfRoleHolders
          Test omitted by user request: MachineAccount
          Test omitted by user request: NCSecDesc
          Test omitted by user request: NetLogons
          Test omitted by user request: ObjectsReplicated
          Test omitted by user request: OutboundSecureChannels
          Test omitted by user request: Replications
          Test omitted by user request: RidManager
          Test omitted by user request: Services
          Test omitted by user request: SystemLog
          Test omitted by user request: Topology
          Test omitted by user request: VerifyEnterpriseReferences
          Test omitted by user request: VerifyReferences
          Test omitted by user request: VerifyReplicas
       Testing server: Default-First-Site-Name\HSSSERVER
          Test omitted by user request: Advertising
          Test omitted by user request: CheckSecurityError
          Test omitted by user request: CutoffServers
          Test omitted by user request: FrsEvent
          Test omitted by user request: DFSREvent
          Test omitted by user request: SysVolCheck
          Test omitted by user request: KccEvent
          Test omitted by user request: KnowsOfRoleHolders
          Test omitted by user request: MachineAccount
          Test omitted by user request: NCSecDesc
          Test omitted by user request: NetLogons
          Test omitted by user request: ObjectsReplicated
          Test omitted by user request: OutboundSecureChannels
          Test omitted by user request: Replications
          Test omitted by user request: RidManager
          Test omitted by user request: Services
          Test omitted by user request: SystemLog
          Test omitted by user request: Topology
          Test omitted by user request: VerifyEnterpriseReferences
          Test omitted by user request: VerifyReferences
          Test omitted by user request: VerifyReplicas
             Starting test: DNS
                DNS Tests are running and not hung. Please wait a few minutes...
                   Starting test: DNS
                      See DNS test in enterprise tests section
    for results
                      ......................... HSSSERVER passed test DNS
             See DNS test in enterprise tests section for results
             ......................... CARMANSERVER passed test DNS
       Running partition tests on : ForestDnsZones
          Test omitted by user request: CheckSDRefDom
          Test omitted by user request: CrossRefValidation
       Running partition tests on : DomainDnsZones
          Test omitted by user request: CheckSDRefDom
          Test omitted by user request: CrossRefValidation
       Running partition tests on : Schema
          Test omitted by user request: CheckSDRefDom
          Test omitted by user request: CrossRefValidation
       Running partition tests on : Configuration
          Test omitted by user request: CheckSDRefDom
          Test omitted by user request: CrossRefValidation
       Running partition tests on : carman
          Test omitted by user request: CheckSDRefDom
          Test omitted by user request: CrossRefValidation
       Running enterprise tests on : carman.local
          Starting test: DNS
             Test results for domain controllers:
                DC: HSSserver.carman.local
                Domain: carman.local
                   TEST: Authentication (Auth)
                      Authentication test: Successfully completed
                   TEST: Basic (Basc)
                      The OS
                      Microsoft Windows Server 2012 R2 Standard
    (Service Pack level: 0.0)
                      is supported.
                      NETLOGON service is running
                      kdc service is running
                      DNSCACHE service is running
                      DNS service is running
                      DC is a DNS server
                      Network adapters information:
                      Adapter [00000010] Broadcom NetXtreme Gigabit
    Ethernet:
                         MAC address is F0:1F:AF:E1:D1:C4
                         IP Address is static
                         IP address: 192.168.17.7, fe80::35d3:8713:ce0a:3680
                         DNS servers:
                            192.168.17.7
    (HSSSERVER) [Valid]
                            192.168.17.5 (carmanserver.carman.local.) [Valid]
                      The A host record(s) for this DC was found
                      The SOA record for the Active Directory zone was found
                      The Active Directory zone on this DC/DNS server was found primary
                      Root zone on this DC/DNS server was not found
                   TEST: Forwarders/Root hints (Forw)
                      Recursion is enabled
                      Forwarders Information:
                         208.67.220.220 (<name unavailable>) [Valid]
                         208.67.222.222 (<name unavailable>) [Valid]
                   TEST: Delegations (Del)
                      Delegation information for the zone: carman.local.
                         Delegated domain name: _msdcs.carman.local.
                            DNS server: carmanserver.carman.local. IP:192.168.17.5 [Valid]
                   TEST: Dynamic update (Dyn)
                      Test record dcdiag-test-record added successfully in zone carman.local
                      Test record dcdiag-test-record deleted successfully in zone carman.local
                   TEST: Records registration (RReg)
                      Network Adapter
                      [00000010] Broadcom NetXtreme Gigabit Ethernet:
                         Matching CNAME record
    found at DNS server 192.168.17.7:
                         25346b74-2fc2-4311-a54d-d500669d4026._msdcs.carman.local
                         Matching A record found
    at DNS server 192.168.17.7:
                         HSSserver.carman.local
                         Matching  SRV record
    found at DNS server 192.168.17.7:
                         _ldap._tcp.carman.local
                         Matching  SRV record
    found at DNS server 192.168.17.7:
                         _ldap._tcp.e6c304e4-c161-4258-8d51-5a2f20a61c7a.domains._msdcs.carman.local
                         Matching  SRV record
    found at DNS server 192.168.17.7:
                         _kerberos._tcp.dc._msdcs.carman.local
                         Matching  SRV record
    found at DNS server 192.168.17.7:
                         _ldap._tcp.dc._msdcs.carman.local
                         Matching  SRV record
    found at DNS server 192.168.17.7:
                         _kerberos._tcp.carman.local
                         Matching  SRV record
    found at DNS server 192.168.17.7:
                         _kerberos._udp.carman.local
                         Matching  SRV record
    found at DNS server 192.168.17.7:
                         _kpasswd._tcp.carman.local
                         Matching  SRV record
    found at DNS server 192.168.17.7:
                         _ldap._tcp.Default-First-Site-Name._sites.carman.local
                         Matching  SRV record
    found at DNS server 192.168.17.7:
                         _kerberos._tcp.Default-First-Site-Name._sites.dc._msdcs.carman.local
                         Matching  SRV record
    found at DNS server 192.168.17.7:
                         _ldap._tcp.Default-First-Site-Name._sites.dc._msdcs.carman.local
                         Matching  SRV record
    found at DNS server 192.168.17.7:
                         _kerberos._tcp.Default-First-Site-Name._sites.carman.local
                         Matching  SRV record
    found at DNS server 192.168.17.7:
                         _ldap._tcp.gc._msdcs.carman.local
                         Matching A record found
    at DNS server 192.168.17.7:
                         gc._msdcs.carman.local
                         Matching  SRV record
    found at DNS server 192.168.17.7:
                         _gc._tcp.Default-First-Site-Name._sites.carman.local
                         Matching  SRV record
    found at DNS server 192.168.17.7:
                         _ldap._tcp.Default-First-Site-Name._sites.gc._msdcs.carman.local
                         Matching  SRV record
    found at DNS server 192.168.17.7:
                         _ldap._tcp.pdc._msdcs.carman.local
                         Matching CNAME record
    found at DNS server 192.168.17.5:
                         25346b74-2fc2-4311-a54d-d500669d4026._msdcs.carman.local
                         Matching A record found
    at DNS server 192.168.17.5:
                         HSSserver.carman.local
                         Matching  SRV record
    found at DNS server 192.168.17.5:
                         _ldap._tcp.carman.local
                         Matching  SRV record
    found at DNS server 192.168.17.5:
                         _ldap._tcp.e6c304e4-c161-4258-8d51-5a2f20a61c7a.domains._msdcs.carman.local
                         Matching  SRV record
    found at DNS server 192.168.17.5:
                         _kerberos._tcp.dc._msdcs.carman.local
                         Matching  SRV record
    found at DNS server 192.168.17.5:
                         _ldap._tcp.dc._msdcs.carman.local
                         Matching  SRV record
    found at DNS server 192.168.17.5:
                         _kerberos._tcp.carman.local
                         Matching  SRV record
    found at DNS server 192.168.17.5:
                         _kerberos._udp.carman.local
                         Matching  SRV record
    found at DNS server 192.168.17.5:
                         _kpasswd._tcp.carman.local
                         Matching  SRV record
    found at DNS server 192.168.17.5:
                         _ldap._tcp.Default-First-Site-Name._sites.carman.local
                         Matching  SRV record
    found at DNS server 192.168.17.5:
                         _kerberos._tcp.Default-First-Site-Name._sites.dc._msdcs.carman.local
                         Matching  SRV record
    found at DNS server 192.168.17.5:
                         _ldap._tcp.Default-First-Site-Name._sites.dc._msdcs.carman.local
                         Matching  SRV record
    found at DNS server 192.168.17.5:
                         _kerberos._tcp.Default-First-Site-Name._sites.carman.local
                         Matching  SRV record
    found at DNS server 192.168.17.5:
                         _ldap._tcp.gc._msdcs.carman.local
                         Matching A record found
    at DNS server 192.168.17.5:
                         gc._msdcs.carman.local
                         Matching  SRV record
    found at DNS server 192.168.17.5:
                         _gc._tcp.Default-First-Site-Name._sites.carman.local
                         Matching  SRV record
    found at DNS server 192.168.17.5:
                         _ldap._tcp.Default-First-Site-Name._sites.gc._msdcs.carman.local
                         Matching  SRV record
    found at DNS server 192.168.17.5:
                         _ldap._tcp.pdc._msdcs.carman.local
                DC: CARMANSERVER.carman.local
                Domain: carman.local
                   TEST: Authentication (Auth)
                      Authentication test: Successfully completed
                   TEST: Basic (Basc)
                      The OS
                      Microsoft Windows Server 2008 R2 Standard 
    (Service Pack level: 1.0)
                      is supported.
                      NETLOGON service is running
                      kdc service is running
                      DNSCACHE service is running
                      DNS service is running
                      DC is a DNS server
                      Network adapters information:
                      Adapter
                      [00000007] Broadcom BCM5716C NetXtreme II
    GigE (NDIS VBD Client):
                         MAC address is A4:BA:DB:12:D1:77
                         IP Address is static
                         IP address: 192.168.17.5
                         DNS servers:
                            127.0.0.1
    (carmanserver.carman.local.) [Valid]
                            192.168.17.7 (HSSSERVER) [Valid]
                      The A host record(s) for this DC was found
                      The SOA record for the Active Directory zone was found
                      The Active Directory zone on this DC/DNS server was found primary
                      Root zone on this DC/DNS server was not found
                   TEST: Forwarders/Root hints (Forw)
                      Recursion is enabled
                      Forwarders Information:
                         208.67.220.220 (<name unavailable>) [Valid]
                         208.67.222.222 (<name unavailable>) [Valid]
                   TEST: Delegations (Del)
                      Delegation information for the zone: carman.local.
                         Delegated domain name: _msdcs.carman.local.
                            DNS server: carmanserver.carman.local. IP:192.168.17.5 [Valid]
                   TEST: Dynamic update (Dyn)
                      Test record dcdiag-test-record added successfully in zone carman.local
                      Test record dcdiag-test-record deleted successfully in zone carman.local
                   TEST: Records registration (RReg)
                      Network Adapter
                      [00000007] Broadcom BCM5716C NetXtreme II
    GigE (NDIS VBD Client):

  • Grn creation at the time of service entry sheet

    Hi,
        when created sevice entry sheet,Grn document also created automatically in sevice process for this any settings avilable?
    regards
    murali

    Hello,
    Material document created at the time of accepting service entry sheet is standard SAP setting.
    When you order a services thru service entry sheet, say for example you create a service order for calibration of measuring euipments. So after service completed that comes in your company you fill service entry sheet in ML81N, there you entrs services and accepting the same. and After accepting systems generates material document.
    Regards
    Kedar Kulkarni
    Edited by: Kedar Kulkarni on Jan 18, 2008 1:38 PM

  • Who can help me with replacing the standard HTML editor in WPC?

    Hi all,
    We have chosen to replace the standard HTML Editor in the Web Page Composer by the TinyMCE Editor. I have worked my way through the document written by Boris Magocsi (https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/f04b5c5d-3fd2-2a10-8ab0-8fa90e3ac162) and the TinyMCE Editor is diplayed when we add or edit a paragraph.
    However, we can not type any text in the input field anymore and we can not click any of the buttons in the TinyMCE editor. Can anybody help a total Javascript newby with fixing this? Full points will be awarded obviuosly. Thanks in advance!
    Best regards,
    Jan
    Note: We are on NW 7.0 SP 15 and the WPC component is not patched yet. We are trying to complete that today and patch it to patch level 1.

    Snippet from the default trace:
    #1.#005056A13EB000880001D90400005EBC000452C3D2595400#1216900908012#com.sap.engine.services.connector.resource.impl.MCEventHandl
    er#sap.com/irj#com.sap.engine.services.connector.resource.impl.MCEventHandler#JALAROS#631##192.168.17.45_POD_3367950#JALAROS#ef
    efb1f0597211ddc652005056a13eb0#SAPEngine_Application_Thread[impl:3]_25##0#0#Debug##Java###>>> com.sap.engine.services.connector
    .resource.impl.MCEventHandler15c015c --> 5(locTrSupp:false).cleanup({0}), shared: {1},  destroyed {2}, invoked from: {3}#4#tru
    e#false#false#java.lang.Exception
            at java.lang.Throwable.<init>(Throwable.java:58)
            at com.sap.engine.services.connector.Log.getStackTrace(Log.java:61)
            at com.sap.engine.services.connector.resource.impl.MCEventHandler.cleanup(MCEventHandler.java:267)
            at com.sap.engine.services.connector.resource.impl.MCEventHandler.connectionClosed(MCEventHandler.java:524)
            at com.sap.engine.services.dbpool.spi.LocalTXManagedConnectionImpl.removeConnectionHandle(LocalTXManagedConnectionImpl.
    java:322)
            at com.sap.engine.services.dbpool.cci.ConnectionHandle.close(ConnectionHandle.java:278)
            at com.sap.netweaver.config.store.CommonJDBCConfigPersistence.getProperty(CommonJDBCConfigPersistence.java:1120)
            at com.sap.netweaver.config.store.ConfigNode.getProperty(ConfigNode.java:61)
            at com.sap.netweaver.portal.prt.config.cmsource.CMStoreSource.getInternalTimestamp(CMStoreSource.java:1111)
            at com.sap.netweaver.portal.prt.config.cmsource.CMStoreSource.shouldRefresh(CMStoreSource.java:997)
            at com.sap.netweaver.portal.prt.config.cmsource.CMStoreSource.refreshObjects(CMStoreSource.java:1187)
            at com.sap.netweaver.portal.prt.config.cmsource.CMStoreSource.getTimeStamp(CMStoreSource.java:1331)
            at com.sapportals.config.fwk.meta.ConfigurableSourceSynchronizer.synchronizeListeners(ConfigurableSourceSynchronizer.ja
    va:124)
            at com.sapportals.config.fwk.data.ConfigPlugin.synchronizeConfigurablesCache(ConfigPlugin.java:1216)
            at com.sapportals.config.fwk.data.ConfigPlugin.getConfigurables(ConfigPlugin.java:362)
            at com.sap.nw.wpc.km.service.editor.EditorService.getStringConfig(EditorService.java:1119)
            at com.sap.nw.wpc.km.service.editor.EditorService.getImageLayoutSet(EditorService.java:1096)
            at com.sap.nw.wpc.km.service.editor.component.ImageSelectComponent.getCompoundComponent(ImageSelectComponent.java:213)
            at com.sap.nw.wpc.km.service.editor.component.ImageSelectComponent.initializeFromPageContext(ImageSelectComponent.java:
    135)
            at com.sap.nw.wpc.km.service.editor.component.EditorComponentFactory.getComponent(EditorComponentFactory.java:69)
            at com.sap.nw.wpc.km.service.editor.document.AbstractEditorObject.getComponent(AbstractEditorObject.java:162)
            at pagelet.editor._sapportalsjsp_editor.subDoContent(_sapportalsjsp_editor.java:1045)
            at pagelet.editor._sapportalsjsp_editor.doContent(_sapportalsjsp_editor.java:58)
            at pagelet.editor._sapportalsjsp_editor.service(_sapportalsjsp_editor.java:38)
            at com.sapportals.portal.prt.core.broker.PortalComponentItemFacade.service(PortalComponentItemFacade.java:360)
            at com.sapportals.portal.prt.core.broker.PortalComponentItem.service(PortalComponentItem.java:934)
            at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:435)
            at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:527)
            at com.sapportals.portal.prt.component.AbstractComponentResponse.include(AbstractComponentResponse.java:89)
            at com.sapportals.portal.prt.component.PortalComponentResponse.include(PortalComponentResponse.java:232)
            at com.sapportals.portal.htmlb.page.JSPDynPage.doOutput(JSPDynPage.java:76)
            at com.sapportals.htmlb.page.PageProcessor.handleRequest(PageProcessor.java:129)
            at com.sapportals.portal.htmlb.page.PageProcessorComponent.doContent(PageProcessorComponent.java:134)
            at com.sap.nw.wpc.editor.EditorTool.doContent(EditorTool.java:54)
            at com.sapportals.portal.prt.component.AbstractPortalComponent.serviceDeprecated(AbstractPortalComponent.java:209)
            at com.sapportals.portal.prt.component.AbstractPortalComponent.service(AbstractPortalComponent.java:114)
            at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:328)
            at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:136)
            at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:189)
            at com.sapportals.portal.prt.component.PortalComponentResponse.include(PortalComponentResponse.java:215)
            at com.sapportals.portal.prt.pom.PortalNode.service(PortalNode.java:645)
            at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:328)
            at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:136)
            at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:189)
            at com.sapportals.portal.prt.core.PortalRequestManager.runRequestCycle(PortalRequestManager.java:753)
            at com.sapportals.portal.prt.connection.ServletConnection.handleRequest(ServletConnection.java:240)
            at com.sapportals.portal.prt.dispatcher.Dispatcher$doService.run(Dispatcher.java:524)
            at java.security.AccessController.doPrivileged(AccessController.java:231)
            at com.sapportals.portal.prt.dispatcher.Dispatcher.service(Dispatcher.java:407)
            at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
            at com.sap.engine.services.servlets_jsp.server.servlet.InvokerServlet.service(InvokerServlet.java:156)
            at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
            at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:401)
            at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266)
            at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:387)
            at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:365)
            at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:944)
            at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:266)
            at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95)
            at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:175)
            at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionM
    essageListener.java:33)
            at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)
            at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)
            at java.security.AccessController.doPrivileged(AccessController.java:207)
            at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:102)
            at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:172)
    #1.#005056A13EB000880001D90500005EBC000452C3D25AFC5C#1216900908121#com.sap.engine.services.connector.resource.impl.HandleWrappe
    r#sap.com/irj#com.sap.engine.services.connector.resource.impl.HandleWrapper#JALAROS#631##192.168.17.45_POD_3367950#JALAROS#efef
    b1f0597211ddc652005056a13eb0#SAPEngine_Application_Thread[impl:3]_25##0#0#Debug##Plain###>>> com.sap.engine.services.connector.
    jca.ConnectionManagerImpl3fa63fa6.allocateConnection(mcf: com.sap.engine.services.dbpool.spi.ManagedConnectionFactoryImpla986
    92e1, reqInfo: null)#

  • The Condition for service price determination incomplete

    Dear experts,
    I run the System with EC&O Best Practice. Howerver, I can not enter Services on tab Service of Sales Order: Short text of Service, Quantity, UOM, Gross Price. the error "Condition for service price determination incomplete" occours when I press Enter key.
    Conditions for service price determination incomplete
    Message no. SE477
    Diagnosis
    Either the calculation schema for services does not exist or the condition types have not been defined correctly.
    Procedure
    Please check your Customizing settings for service conditions.
    If you have not yet defined any conditions for services, you can adopt the standard SAP settings from client 0.
    Please help me check this issue on the attached file.
    Thank you very much.
    Thanks,
    Binh Tran
    <Personal details shared by OP is removed by Moderator. >
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    Suresh

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