Apparently, BT are capping me even though I'm not ...

Hey there, Recently I have been getting really slow speeds during peak times, I know you'll say "Thats what is meant to happen" and I know it is but my internet is going so slow that I can't load YouTube videos and play on Xbox LIVE from around 5:20pm till about 11:30pm all week. Sometimes even loading web pages is painfully slow. Heres something though: We are currently with Sky for Broadband. We called them up and we checked everything, It isn't Sky that is capping us because we checked our current speeds and sure enough I was getting the speed advertised therefore they said it was BT capping us. I have been livid because gaming doesn't take up much bandwidth, we can't upgrade our internet because we are outside Sky's network coverage area. So they said they'd reset something to get rid of the cap but that didn't work. So, from what I have seen and been told BT is capping us even though we are not with them and they are giving us slower speeds than what they cap their customers are. Shocking. Any Help?
P.S we recently switched from BT because we kept being getting disconnected every 3 - 4 hours and we had no "cap" on Sky until about a month ago.

Nizzyyy wrote:
The reason that I was saying that it was BT is that Sky themselves told me BT was capping peoples speeds. My limit is 40GB which there is NO WAY I am hitting as I don't download much and I watch YouTube and do online Gaming which as I said doesn't take up much bandwidth. The possible reason Sky could have said that it was BT is because they control everything in my area. I will try other forums like this and report back
I'm afraid Sky are lying to you. BT do *not* cap other operator/ISP connections.
Sky are your provider, get onto their service desk and tell them to stop palming you off onto someone else. It is a Sky problem, not BT. If Sky don't have enough bandwidth to supply their customers, then that is a Sky problem, not BT. It doesn't matter if BT control everything or not, Sky are paying BT to use their equipment and bandwidth, if there is not enough - then it is Sky promising to deliver something they are unable.
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