Apparently, I did not backup my new device, IPhone 5 to my computer. It was my husband's IPhone that was backed up. Is there another way of retrieving my info?

I just recently did RESTORE for my IPhone 5 on my computer and lost all my info & instead have my husband's on my phone. He did a device back up on my computer with his Iphone so when I did RESTORE I lost mine & got his info instead. How can I retrieve my IPhone info?

Without a backup, you can only sync back your music and apps.

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Hello, i lost my iphone5 32gb and i want to track it but the thing is that in my iphone5 i did not setup the find my iphone application :'( ...so, is there any option where i can track my phone or block it that nobody can use it..please help me out

Hello, i lost my iphone5 32gb and i want to track it but the thing is that in my iphone5 i did not setup the find my iphone application :'( ...so, is there any option where i can track my phone or block it that nobody can use it..please help me out

Unfortunately if you did not set up 'Find My iPhone', there is no way to remotely track or wipe the device.

My operating system is OS X Yosemite 10.10.2 Suddenly one (only) of my email accounts is not pulling in new emails. I ran the Connection Doctor which indicated all connections are ok. I am looking for another way to troubleshoot or a solution.

My operating system is OS X Yosemite 10.10.2 Suddenly one (only) of my email accounts is not pulling in new emails. I ran the Connection Doctor which indicated all connections are ok. I am looking for another way to troubleshoot or a solution.

Mail troubleshooting - Yosemite
Mail (Yosemite): If you can’t receive messages
Troubleshooting sending and receiving email messages

IPad 2 deleted all of my contacts, when I run the Dr. Fone software it shows they are still on my iPad 2 but it costs 60-70 dollars. Is there another way to retrieve them? They were not backed up on Itunes like I thought they were. Please help!!

When I run the Dr. Fone software it shows they are still on my iPad 2 but it costs 60-70 dollars. Is there another way to retrieve them? They were not backed up on Itunes like I thought they were. Please help!!

Recover software as you have described is pretty much your only option - keep in mind that if wait, some of the currently recoverable data may well be over-written and lost.

"There is no SIM card installed in the iPhone you are attempting to activate" I do not wish to use as iPhone anymore, just an iPod is there a way to use again without inserting a sim card?

"There is no SIM card installed in the iPhone you are attempting to activate" I do not wish to use as iPhone anymore, just an iPod is there a way to use again without inserting a sim card? There is a hardware fault but this is confined to the internal sim card receivers and purely the parts related to the sim card there are no other hardware faults! I've tried dfu mode and a restore and cant find anything related to this anywhere on the internet, thanks for any help in advance, Bobby

iPhones require a SIM card, that card does not need to be active.

HT201269 I have an IPhone 4 that turns off.When I plug the phone into a outlet, it says to connect to iTunes. But my phone doesn't connect. I need to backup info to sync to a new iPhone. Is there another way to get the info from the old one?

I have an IPhone 4 that turns off on its own. When I plug the phone into an outlet, it says to connect to iTunes. When i connect my phone to itunes, the screen displays the apple icon and doesn't connect to iTunes. I need to backup info on this phone so I can apply my back up to a new iPhone. Is there any another way i can do this? My older phone will not show it's connected to iTunes. I used iCloud on the phone with problems, but I didn't back up all the info thru iCloud. Is there another way to back up?

Sounds like your phone is in recovery mode. In this case, all data on it is gone. There's nothing to back up.

I have lost all my iphone stuff, i backed up my iphone then went to restore it but when i set it up as new phone it backed it up again as the empty iphone! ive lost everything, is there a way to retrieve my older back up? i can only see the later backup

how can i find an older backup file? i backed up my phone before resetting my iphone to factory but then when i went to set it up as a new phone it backed it up again! so now ive lost everything i had before cos the only backup file i have now is the one after the reset. is there a way to get my older one

Did you back it up to the cloud?

How to I obtain backup from my prior iphones that are backed up on my icloud? I had 3 phones

I have 3 phones that I would like to recover backs up for. How do I do that?

You restore the iCloud backup to a compatible iOS device.
iOS: Back up and restore your iOS device with ... - Support - Apple
iCloud: Restore your iOS device from iCloud - Support - Apple

I sold my iPad and put it in the mail and it seems to be stolen, I did a factory reset of the iPad to clear my data. Is there any way to retrieve it?

I sold my iPad on eBay. I mailed the item and the buyer claims to not have it. I did a factory reset before sending and it is not coming up in my cloud. Is there another way to retrieve it?

If it was restored as new then it no longer can be tracked.

My friend bought a new iMac and it was stolen. Is there any way to locate the computer using any information imbedded in emails or info on the computer? I heard that there is a way to track them.. Thanks so much. My friend is frantic..

My friend bought a brand new iMac and a couple weeks later it was stolen. Is there any way to track an iMac? It's the second time he's had a break=in and second time an iMac was stolen. Thanks!! My friend is absolutely frantic about it.

If he Registered his mac in his icloud account and said yes to "Find my mac" than he can go to icloud.com, log-in, and than click find my mac. His mac can then be located.
Good luck!

How do I get iTunes to recognize a new device if I accidentally did not hit new device when I first hooked it up? I hit the button that said I wanted to back it up from my old info

How do I get iTunes to recognize a new device if I accidentally did not hit new device when I first hooked it up? I hit the button that said I wanted to back it up from my old phone. The new phone is my husbands and I don't want to back up my phone info on it. I re connected it hoping it would prompt me with the option again and it doesn't , it just shows up as a back up to my phone. How can I get it to give me that option in the beginning again

First of all, I think the first time you sync an iPod that's formatted for Windows on a Mac, the sync process reformats it for Mac. You can check what it is now by looking for the iPod with Disk Utility. If it's Mac OS Extended, it's formatted for Mac already.
Also, there is no current iPod updater app these days. iTunes handles it through the Restore button. If you are not able to use the latest iTunes because of your Mac, I can understand. The latest version of iTunes should run with 10.3.9 or later, if the hardware can handle it.
You said the battery was low so let it recharge for a while.
You should also reset the iPod. It's part of the 5Rs, which you should go through as the starting point for iPod trouble-shooting.
http://www.apple.com/support/ipod/five_rs/wheel/

HT4623 I cannot install my ipod to my computer. Says something about the device driver. I did not get it new either and so have no info about it. And I have never used one before and have no friends who have either. Can someone help me?

I cannot install my ipod to my computer. Says something about the device driver. I did not get it new either and so have no info about it. And I have never used one before and have no friends who have either. Can someone help me?

See
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
- New cable and different USB port
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Also see:
iPod not recognised by windows iTunes
Troubleshooting issues with iTunes for Windows updates
- Try on another computer to help determine if computer or iPod problem

I upgraded to a 4g and the most recent backup (today) is not showing up. I went ahead and backed up and found that my texts, phone calls and messages did not backup.

I upgraded to a 4g and the most recent backup (today) is not showing up. The most recent backup that showed was 3/3/12. I went ahead and backed up to that date and found that my texts, phone calls and messages are the part that did not backup.
Can anyone tell me 1) why my most recent backup did not show in ITunes, 2) why I could not backup using the Cloud (I tried this way first), 3) how I can get all the phone calls, messages and texts from 3/3/12 until today? Please help if you can...thanks!

I found the answer on:
transferring Txt messages from old phone to new iphone 4
It worked great!

Even though iOS cannot restore backups of newer devices, can it restore data from an older device using 7.1.2 to a newer device using iOS8

iPhone 4s 16GB running iOS 7.1.2. Even though iOS cannot restore backups of newer devices, can it restore data from an older device using 7.1.2 to a newer device using iOS8

Hi ,
Welcome to the Apple Support Communities!
I understand that you cannot use your Wi-Fi after the latest update to your iPhone 4s. I know you have already done some great troubleshooting by restoring with iTunes but the Wi-Fi becomes unavailable very quickly after you set it up. Go ahead and set up the iPhone so you can get into the Setting and then follow the steps provided in the attached article.
iOS: Wi-Fi settings grayed out or dim
http://support.apple.com/kb/ts1559
Resolution
Follow these steps to resolve the issue:
Restart your iOS device.
Make sure that airplane mode is off by tapping Settings > Airplane Mode.
Reset the network settings by tapping Settings > General > Reset > Reset Network Settings.
This will reset all network settings, including Bluetooth pairing records, Wi-Fi passwords, VPN, and APN settings.
Make sure that your device is using the latest software. To do so, connect your device to your computer and check for updates in iTunes.
If you complete all of these steps and still are not able to access the Wi-Fi, it may be necessary to follow the link at the bottom of the page and contact Apple Support.
Have a great day,
-Joe

HT4859 I forgot to click Restore from iCloud Backup on new Device.

I forgot to click Restore from iCloud Backup on new Device, and then signed in on the Cloud with the same Apple ID I used to create the Cloud on my old iPhone. Can i still access my CLoud backup for apps, photos, etc.?

You'll have to start over by going to Settings>General>Reset and tapping Erase All Content and Settings. Then go back through the setup screens again and this time choose Restore from iCloud backup (see image below). Note: your iCloud account and iCloud data will still be in your account and will be synced back to your device when you sign back in. You also may want to connect your device to your charger as restoring from backup can take some time to complete.

Apparently, I did not backup my new device, IPhone 5 to my computer. It was my husband's IPhone that was backed up. Is there another way of retrieving my info?

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