Apparently Sync Manager is turned off for syncing my contacts and calendar to using Blackberry Desktop Software - how can I switch it ON?

I upgraded to Mac OS 10.9 a few months ago.
Up till then I was happily able to sync mac Contacts and Calendar to my Blackberry Curve 9320 via Blackberry's Desktop Manager (for Mac).
Since upgrading the software tells me to that Mac Sync Manager is turned off.  I know it isn't because everything else is syncing.
When I hunt through your support I find that there are solutions for this problem for other Mac OS versions but not for Maverick, so please tell me how I can once again use my business phone happily as I did before upgrading!
Many thanks
Janet

From
http://btsc.webapps.blackberry.com/btsc/viewdocument.do;jsessionid=B786F9DEB73FE BE22A4D2F911A97BC3C?externalId=KB35311&sliceId=2&cmd=displayKC&docType=kc&noCoun t=true&ViewedDocsListHelper=com.kanisa.apps.common.BaseViewedDocsListHelperImpl
BlackBerry Desktop Software utilizes Apple's SyncServices technology in order to synchronize Contact, Calendar, Notes, and Tasks information to and from the Mac computer.
BlackBerry Desktop Software synchronizes information with the SyncServices database, which is synchronized with the desktop applications on the Mac computer (for example: Apple Address Book, iCal, Apple Mail, Microsoft Outlook for Mac). BlackBerry Desktop Software does not synchronize directly to or from the desktop applications on the Mac computer.
Mac OS X Mavericks v10.9 and later does not use SyncServices, therefore, it is not possible to synchronize Contact or Calendar information using the BlackBerry Desktop Software on these versions of OS X.
For more information on SyncServices and OS X Mavericks, see the following Apple Support article:
http://support.apple.com/kb/HT5847
Note: BlackBerry Desktop software 2.4 is still supported for use with Mac OS X v10.6, 10.7, and 10.8.
Pete

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