Appcrash AdobePSL.dll in Illustrator CS6
Problem,
Adobe Illustrator CS6 has stopped working
Click Close the program. (can't save)
Problem signature:
Problem Event Name: APPCRASH
Application Name: Illustrator.exe
Application Version: 16.0.3.691
Fault Modeule Name: AdobePSL.dll
Fault Module Version: 13.0.0.21041
OS Version: 6.1.7601.2.1.0.256.48
Dell: Precision T1650 VGA:FireProV4900 RAM:20GB
OS: Windows 7 SP1 64bit
I re new install OS and Program.
Also a problem.
Can you please provide additional details like:
1) Is this crash happening consistently? Could you reproduce the issue with some specific steps?
2) Is the crash happening at AI's launch or while you are working in AI or instead on quitting AI?
3) Also can you please clarify what do you mean by:
I re new install OS and Program.
Also a problem. "
4) Have you made any updates to AI? Essentially, what all did you do between your last successful opening of AI and this crash?
Warm Regards
Ankit
Similar Messages
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Error APPCRASH al guardar un documento en Illustrator CS6 64bits
Buenas tardes,
Al intentar guardar un documento cualquiera desde Adobe Illustrator CS6 64bits me aparece un error de Windows y no me deja guardar, sólo cerrar el programa
Tengo Windows 7 64bits, he actualizado Illustrator a versión 16.0.3.
Detallo el error que me sale:
Nombre del evento de problema: APPCRASH
Nombre de la aplicación: Illustrator.exe
Versión de la aplicación: 16.0.3.691
Marca de tiempo de la aplicación: 50bb31df
Nombre del módulo con errores: AGM.dll
Versión del módulo con errores: 4.26.20.20990
Marca de tiempo del módulo con errores: 5011ef1a
Código de excepción: c0000005
Desplazamiento de excepción: 00000000002b05d2
Versión del sistema operativo: 6.1.7601.2.1.0.256.48
Id. de configuración regional: 3082
Información adicional 1: ccf4
Información adicional 2: ccf4306f3a972be2c8d489070bc35d77
Información adicional 3: 2957
Información adicional 4: 2957258912ef199e8952d39912c951a5
Muchas gracias por vuestra ayuda
Saludos.AGM.dll relates to the font system. you possibly have a "bad" font on the system. Either way, start by running the cleaner tool and reinstalling AI.
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
Mylenium -
Illustrator CS6 stürzt beim Start ab. Fehlermodulname: MSVCR100.dll
Illustrator CS6 stürzt beim Start plötzlich ab. Das Programm funktionierte mehrere Monate.
Habe das Programm versucht auf einem anderen Rechner zu installieren. Die gleiche Fehlermeldung.
Betriebssystem ist Windows 7 64-Bit.
Folgende Fehlermeldung:
Problemsignatur:
Problemereignisname: APPCRASH
Anwendungsname: Illustrator.exe
Anwendungsversion: 16.0.0.682
Anwendungszeitstempel: 4f6e762b
Fehlermodulname: MSVCR100.dll
Fehlermodulversion: 10.0.40219.1
Fehlermodulzeitstempel: 4d5f0c22
Ausnahmecode: 40000015
Ausnahmeoffset: 0008d6fd
Betriebsystemversion: 6.1.7601.2.1.0.256.48
Gebietsschema-ID: 1031
Zusatzinformation 1: 8996
Zusatzinformation 2: 899634cc7b7e29662a24321f6350b6ae
Zusatzinformation 3: 08fa
Zusatzinformation 4: 08fafb0dae1d63740a37416d07885738
Vielen Dank!Sorry, aber das klingt unglaubhaft. Ein anderer Rechner hat genau dasselbe Problem?
Da es vorher ging, muß es mit einer Systemveränderung zu tun haben. Ich tippe mal auf Windows Updates. Das hieße dann auch, der andere Rechner hat denselben Stand, auch unglaublich bzw. unerhört, wie ich finde. Da steht Windows Update wohl "Auto" und zieht sich alles rein, was es finden kann. Kein Wunder, daß solche Probleme entstehen. Mehr als die Hälfte aller Windows Updates braucht man gar nicht, weil die Funktionen betreffen, die die meisten gar nicht nutzen.
Da hilft nur Systemwiederherstellung auf ein Datum vor dem Tag, an dem der Ärger anfing, oder die Windows Updates seit dem Tag X sukzessive zu deinstallieren, um den Schurken zu identifzieren. -
Illustrator CS6 64-bit dvaui.dll and msvcr100.dll crashing problem, any solution?
First things first, trying to find a tech support Email address or phone number has been infuriating. The "3-step support wizard" which results in "go to the forums" is also infuriating and insulting.
I have a Windows 7 64-bit PC running CS6 64-bit (updated/current), and it's crashing at random (2-3 times per day). I see events recorded in the event log showing dvaui.dll and msvcr100.dll as the source. Other people have raised this as an issue, and all I see are guesses. Does Adobe have a credible solution for this yet?
I've tried running as a domain admin, which did not help.
Illustrator CS6 32-bit seems to be working perfectly (4 days straight, no crashing).
It seems to currently affect only one computer (5 others are fine). It's not repeatable, and has no discernible cause.
Also, format and reinstall is neither a solution nor an option.
To be honest, I'm looking for Adobe to address this directly: do you know why this is happening, and how long until it is solved? If an Adobe tech support will open a case, I have a file that the designer (I'm not the designer) was using during one of the crashes. I don't know if the crashing will be related (to the file), but I have the file just in case.
David.Hi Larry,
Thank you for responding.
> CS6 is current in that it is still available for purchase and in the CC but it is now two versions behind.
I'm not quite sure what you are trying to say. Can you be explicit, please?
> As to your problem have you tried downloading the .dll files from Microsoft and reinstalling them?
I have copied and re-registered the DLL files from a known-good machine (that is to say that the machine doesn't exhibit any of the symptoms as the above machine), which did not help.
I'm really interested in having Adobe respond directly to this issue. I know they are aware of it.
It's clear that Adobe doesn't actually want to support this program, but people rely on it for their economic success. Both my client and his employees need this program to function properly and reliably, and I think anyone would agree that it's reasonable to expect that a problem like this (that affects more than just us) be, at a minimum, addressed. Adobe has my client's money, they had no problem accepting it. With that acceptance comes a duty to be responsive.
Thanks,
David. -
Illustrator CS6 quits when saving to EPS
When I try to save to EPS it says "Adobe Illustrator CS6 has stopped working."
This is the error code.
Problem signature:
Problem Event Name: APPCRASH
Application Name: Illustrator.exe
Application Version: 16.0.0.682
Application Timestamp: 4f6e45b7
Fault Module Name: AGM.dll
Fault Module Version: 4.26.20.19822
Fault Module Timestamp: 4f5692e1
Exception Code: c0000005
Exception Offset: 00000000002b05d2
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: c61d
Additional Information 2: c61d3e80d9765e36bd098608b00fa289
Additional Information 3: 0c93
Additional Information 4: 0c93cee55b0670f1ed3d28424ad10163
It was initially doing this even when I was saving the .ai file. I went to my system preferences and did "Restore default fonts" and it will not allow me to save as an .ai file, but not an EPS. I have also tried converting the text to outlines, and it still will not let me save it.
Help!Sealyspeak, Frolnocx,
Each time you close down Illy, the preference files are updated; these are the basic one and the other ones and the Illustrator [Version number] Settings folder.
This means that as soon as you have built the preferences as you like them, you may may close down Illy and copy the whole folder to a backup folder; you can also copy the basic preferences file (the AIPrefs/Adobe Illustrator Prefs file in Win/Mac speak), and when you need to reset the preferences in the future you can use the backup version.
You can see how to find the folder and the file in Move the folder and Working with the AIPrefs/Adobe Illustrator Prefs file.
The [Version number] is a bit tricky: up to 10 it is the actual (single application) version number, for 11 to 16 it is the Creative Suite number, CS - CS6, for CC it is 17 (the original numbering resumed).
If you do that, you may still have to reset preferences, but at least you can reset to a sound version of your own settings. -
Creative Cloud - Illustrator CS6 crashing after successful installation
Below is the full error report - please help!
Process: Adobe Illustrator [353]
Path: /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
Identifier: com.adobe.illustrator
Version: 682 (16.0.0)
Code Type: X86-64 (Native)
Parent Process: launchd [132]
Date/Time: 2012-05-22 09:28:52.009 -0500
OS Version: Mac OS X 10.7.4 (11E53)
Report Version: 9
Interval Since Last Report: 121548 sec
Crashes Since Last Report: 259
Per-App Interval Since Last Report: 829 sec
Per-App Crashes Since Last Report: 27
Anonymous UUID: 4F9FE876-5626-41AA-9117-B3167D332635
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x000000023a57c2ff
VM Regions Near 0x23a57c2ff:
CG shared images 00000001cbf90000-00000001cbf98000 [ 32K] r--/r-- SM=SHM
-->
STACK GUARD 00007fff5bc00000-00007fff5f400000 [ 56.0M] ---/rwx SM=NUL stack guard for thread 0
Application Specific Information:
objc[353]: garbage collection is OFF
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.adobe.CoolType 0x00000001035dd62b CTInit + 1175509
1 com.adobe.CoolType 0x00000001035ca415 CTInit + 1097151
2 com.adobe.CoolType 0x000000010346c044 0x10345a000 + 73796
3 com.adobe.CoolType 0x0000000103545e64 CTInit + 555022
4 com.adobe.CoolType 0x000000010351b54f CTInit + 380665
5 com.adobe.CoolType 0x00000001034c6212 CTInit + 31676
6 com.adobe.CoolType 0x00000001034c6807 CTInit + 33201
7 com.adobe.CoolType 0x00000001034ccdcc CTInit + 59254
8 com.adobe.illustrator 0x00000001009154f5 0x100000000 + 9524469
9 com.adobe.illustrator 0x000000010091ed4f 0x100000000 + 9563471
10 com.adobe.illustrator 0x000000010075e5f2 0x100000000 + 7726578
11 com.adobe.illustrator 0x000000010075f4b0 0x100000000 + 7730352
12 com.adobe.illustrator 0x000000010075fb2f 0x100000000 + 7732015
13 com.adobe.illustrator 0x0000000100919c55 0x100000000 + 9542741
14 com.adobe.illustrator 0x000000010091c1bb 0x100000000 + 9552315
15 com.adobe.illustrator 0x000000010091c4ae 0x100000000 + 9553070
16 com.adobe.illustrator 0x000000010091cb59 0x100000000 + 9554777
17 com.adobe.illustrator 0x000000010090d2db 0x100000000 + 9491163
18 com.adobe.illustrator 0x000000010083cfde 0x100000000 + 8638430
19 com.adobe.illustrator 0x000000010090cd7e 0x100000000 + 9489790
20 com.adobe.illustrator 0x000000010090cfbc 0x100000000 + 9490364
21 com.adobe.illustrator 0x000000010070044b 0x100000000 + 7341131
22 com.adobe.illustrator 0x000000010083cfde 0x100000000 + 8638430
23 com.adobe.illustrator 0x00000001006ff33c 0x100000000 + 7336764
24 com.adobe.illustrator 0x00000001006ef5d4 0x100000000 + 7271892
25 com.adobe.illustrator 0x00000001001635f8 0x100000000 + 1455608
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff8fd427e6 kevent + 10
1 libdispatch.dylib 0x00007fff9129f78a _dispatch_mgr_invoke + 923
2 libdispatch.dylib 0x00007fff9129e31a _dispatch_mgr_thread + 54
Thread 2:
0 libsystem_kernel.dylib 0x00007fff8fd41bca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff918b2274 _pthread_cond_wait + 840
2 com.apple.CoreServices.CarbonCore 0x00007fff8e0c1a5e TSWaitOnCondition + 106
3 com.apple.CoreServices.CarbonCore 0x00007fff8e053ea6 TSWaitOnConditionTimedRelative + 127
4 com.apple.CoreServices.CarbonCore 0x00007fff8e098e81 MPWaitOnQueue + 181
5 com.adobe.ACE 0x0000000102a262c9 0x1029ed000 + 234185
6 com.adobe.ACE 0x0000000102a255da 0x1029ed000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff8e099ce6 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff918ae8bf _pthread_start + 335
9 libsystem_c.dylib 0x00007fff918b1b75 thread_start + 13
Thread 3:
0 libsystem_kernel.dylib 0x00007fff8fd41bca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff918b2274 _pthread_cond_wait + 840
2 com.apple.CoreServices.CarbonCore 0x00007fff8e0c1a5e TSWaitOnCondition + 106
3 com.apple.CoreServices.CarbonCore 0x00007fff8e053ea6 TSWaitOnConditionTimedRelative + 127
4 com.apple.CoreServices.CarbonCore 0x00007fff8e098e81 MPWaitOnQueue + 181
5 com.adobe.ACE 0x0000000102a262c9 0x1029ed000 + 234185
6 com.adobe.ACE 0x0000000102a255da 0x1029ed000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff8e099ce6 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff918ae8bf _pthread_start + 335
9 libsystem_c.dylib 0x00007fff918b1b75 thread_start + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff8fd41bca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff918b2274 _pthread_cond_wait + 840
2 com.apple.CoreServices.CarbonCore 0x00007fff8e0c1a5e TSWaitOnCondition + 106
3 com.apple.CoreServices.CarbonCore 0x00007fff8e053ea6 TSWaitOnConditionTimedRelative + 127
4 com.apple.CoreServices.CarbonCore 0x00007fff8e098e81 MPWaitOnQueue + 181
5 com.adobe.ACE 0x0000000102a262c9 0x1029ed000 + 234185
6 com.adobe.ACE 0x0000000102a255da 0x1029ed000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff8e099ce6 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff918ae8bf _pthread_start + 335
9 libsystem_c.dylib 0x00007fff918b1b75 thread_start + 13
Thread 5:
0 libsystem_kernel.dylib 0x00007fff8fd41bca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff918b2274 _pthread_cond_wait + 840
2 com.apple.CoreServices.CarbonCore 0x00007fff8e0c1a5e TSWaitOnCondition + 106
3 com.apple.CoreServices.CarbonCore 0x00007fff8e053ea6 TSWaitOnConditionTimedRelative + 127
4 com.apple.CoreServices.CarbonCore 0x00007fff8e098e81 MPWaitOnQueue + 181
5 com.adobe.ACE 0x0000000102a262c9 0x1029ed000 + 234185
6 com.adobe.ACE 0x0000000102a255da 0x1029ed000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff8e099ce6 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff918ae8bf _pthread_start + 335
9 libsystem_c.dylib 0x00007fff918b1b75 thread_start + 13
Thread 6:
0 libsystem_kernel.dylib 0x00007fff8fd41bca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff918b2274 _pthread_cond_wait + 840
2 com.apple.CoreServices.CarbonCore 0x00007fff8e0c1a5e TSWaitOnCondition + 106
3 com.apple.CoreServices.CarbonCore 0x00007fff8e053ea6 TSWaitOnConditionTimedRelative + 127
4 com.apple.CoreServices.CarbonCore 0x00007fff8e098e81 MPWaitOnQueue + 181
5 com.adobe.ACE 0x0000000102a262c9 0x1029ed000 + 234185
6 com.adobe.ACE 0x0000000102a255da 0x1029ed000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff8e099ce6 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff918ae8bf _pthread_start + 335
9 libsystem_c.dylib 0x00007fff918b1b75 thread_start + 13
Thread 7:
0 libsystem_kernel.dylib 0x00007fff8fd41bca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff918b2274 _pthread_cond_wait + 840
2 com.apple.CoreServices.CarbonCore 0x00007fff8e0c1a5e TSWaitOnCondition + 106
3 com.apple.CoreServices.CarbonCore 0x00007fff8e053ea6 TSWaitOnConditionTimedRelative + 127
4 com.apple.CoreServices.CarbonCore 0x00007fff8e098e81 MPWaitOnQueue + 181
5 com.adobe.ACE 0x0000000102a262c9 0x1029ed000 + 234185
6 com.adobe.ACE 0x0000000102a255da 0x1029ed000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff8e099ce6 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff918ae8bf _pthread_start + 335
9 libsystem_c.dylib 0x00007fff918b1b75 thread_start + 13
Thread 8:
0 libsystem_kernel.dylib 0x00007fff8fd41bca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff918b2274 _pthread_cond_wait + 840
2 com.apple.CoreServices.CarbonCore 0x00007fff8e0c1a5e TSWaitOnCondition + 106
3 com.apple.CoreServices.CarbonCore 0x00007fff8e053ea6 TSWaitOnConditionTimedRelative + 127
4 com.apple.CoreServices.CarbonCore 0x00007fff8e098e81 MPWaitOnQueue + 181
5 com.adobe.ACE 0x0000000102a262c9 0x1029ed000 + 234185
6 com.adobe.ACE 0x0000000102a255da 0x1029ed000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff8e099ce6 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff918ae8bf _pthread_start + 335
9 libsystem_c.dylib 0x00007fff918b1b75 thread_start + 13
Thread 9:
0 libsystem_kernel.dylib 0x00007fff8fd41bca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff918b2274 _pthread_cond_wait + 840
2 com.adobe.AGM 0x0000000102ed4d5b AGMInitialize + 3255471
3 com.adobe.AGM 0x0000000102ed5b5c AGMInitialize + 3259056
4 com.adobe.AGM 0x0000000102edcdeb AGMInitialize + 3288383
5 libsystem_c.dylib 0x00007fff918ae8bf _pthread_start + 335
6 libsystem_c.dylib 0x00007fff918b1b75 thread_start + 13
Thread 10:
0 libsystem_kernel.dylib 0x00007fff8fd41bca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff918b2274 _pthread_cond_wait + 840
2 com.adobe.ape.engine 0x0000000122a9ac0d APXGetHostAPI + 2516093
3 com.adobe.ape.engine 0x0000000122848ec1 APXGetHostAPI + 83761
4 com.adobe.ape.engine 0x0000000122a9acd1 APXGetHostAPI + 2516289
5 com.adobe.ape.engine 0x0000000122a9ad4a APXGetHostAPI + 2516410
6 com.adobe.ape.engine 0x0000000122a9ae79 APXGetHostAPI + 2516713
7 libsystem_c.dylib 0x00007fff918ae8bf _pthread_start + 335
8 libsystem_c.dylib 0x00007fff918b1b75 thread_start + 13
Thread 11:
0 libsystem_kernel.dylib 0x00007fff8fd41bca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff918b2274 _pthread_cond_wait + 840
2 com.adobe.ape.engine 0x0000000122a9ac0d APXGetHostAPI + 2516093
3 com.adobe.ape.engine 0x0000000122848ec1 APXGetHostAPI + 83761
4 com.adobe.ape.engine 0x0000000122a9acd1 APXGetHostAPI + 2516289
5 com.adobe.ape.engine 0x0000000122a9ad4a APXGetHostAPI + 2516410
6 com.adobe.ape.engine 0x0000000122a9ae79 APXGetHostAPI + 2516713
7 libsystem_c.dylib 0x00007fff918ae8bf _pthread_start + 335
8 libsystem_c.dylib 0x00007fff918b1b75 thread_start + 13
Thread 12:
0 libsystem_kernel.dylib 0x00007fff8fd41bca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff918b2274 _pthread_cond_wait + 840
2 com.adobe.ape.engine 0x0000000122a9ac0d APXGetHostAPI + 2516093
3 com.adobe.ape.engine 0x0000000122848ec1 APXGetHostAPI + 83761
4 com.adobe.ape.engine 0x0000000122a9acd1 APXGetHostAPI + 2516289
5 com.adobe.ape.engine 0x0000000122a9ad4a APXGetHostAPI + 2516410
6 com.adobe.ape.engine 0x0000000122a9ae79 APXGetHostAPI + 2516713
7 libsystem_c.dylib 0x00007fff918ae8bf _pthread_start + 335
8 libsystem_c.dylib 0x00007fff918b1b75 thread_start + 13
Thread 13:
0 libsystem_kernel.dylib 0x00007fff8fd41bca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff918b2274 _pthread_cond_wait + 840
2 com.adobe.ape.engine 0x0000000122a9ac0d APXGetHostAPI + 2516093
3 com.adobe.ape.engine 0x0000000122848ec1 APXGetHostAPI + 83761
4 com.adobe.ape.engine 0x0000000122a9acd1 APXGetHostAPI + 2516289
5 com.adobe.ape.engine 0x0000000122a9ad4a APXGetHostAPI + 2516410
6 com.adobe.ape.engine 0x0000000122a9ae79 APXGetHostAPI + 2516713
7 libsystem_c.dylib 0x00007fff918ae8bf _pthread_start + 335
8 libsystem_c.dylib 0x00007fff918b1b75 thread_start + 13
Thread 14:
0 libsystem_kernel.dylib 0x00007fff8fd4067a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8fd3fd71 mach_msg + 73
2 com.apple.CoreFoundation 0x00007fff8ec2850c __CFRunLoopServiceMachPort + 188
3 com.apple.CoreFoundation 0x00007fff8ec30c74 __CFRunLoopRun + 1204
4 com.apple.CoreFoundation 0x00007fff8ec30486 CFRunLoopRunSpecific + 230
5 com.apple.CoreMediaIO 0x00007fff92d09fe9 CMIO::DAL::RunLoop::OwnThread(void*) + 159
6 com.apple.CoreMediaIO 0x00007fff92d0015a CAPThread::Entry(CAPThread*) + 98
7 libsystem_c.dylib 0x00007fff918ae8bf _pthread_start + 335
8 libsystem_c.dylib 0x00007fff918b1b75 thread_start + 13
Thread 15:
0 libsystem_kernel.dylib 0x00007fff8fd41bca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff918b22a6 _pthread_cond_wait + 890
2 com.adobe.ape.engine 0x0000000122a9abd0 APXGetHostAPI + 2516032
3 com.adobe.ape.engine 0x0000000122ab2ddb APXGetHostAPI + 2614859
4 com.adobe.ape.engine 0x0000000122a9acd1 APXGetHostAPI + 2516289
5 com.adobe.ape.engine 0x0000000122a9ad4a APXGetHostAPI + 2516410
6 com.adobe.ape.engine 0x0000000122a9ae79 APXGetHostAPI + 2516713
7 libsystem_c.dylib 0x00007fff918ae8bf _pthread_start + 335
8 libsystem_c.dylib 0x00007fff918b1b75 thread_start + 13
Thread 16:
0 libsystem_kernel.dylib 0x00007fff8fd41bca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff918b22a6 _pthread_cond_wait + 890
2 com.adobe.ape.engine 0x0000000122a9abd0 APXGetHostAPI + 2516032
3 com.adobe.ape.engine 0x0000000122c2d2c3 APXGetHostAPI + 4164403
4 com.adobe.ape.engine 0x0000000122a9acd1 APXGetHostAPI + 2516289
5 com.adobe.ape.engine 0x0000000122a9ad4a APXGetHostAPI + 2516410
6 com.adobe.ape.engine 0x0000000122a9ae79 APXGetHostAPI + 2516713
7 libsystem_c.dylib 0x00007fff918ae8bf _pthread_start + 335
8 libsystem_c.dylib 0x00007fff918b1b75 thread_start + 13
Thread 17:
0 libsystem_kernel.dylib 0x00007fff8fd41bca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff918b2274 _pthread_cond_wait + 840
2 com.adobe.AFlame 0x000000013359b5f5 Flame_Terminate + 1642661
3 com.adobe.AFlame 0x000000013357c4cb Flame_Terminate + 1515387
4 com.adobe.AFlame 0x000000013353428a Flame_Terminate + 1219898
5 libsystem_c.dylib 0x00007fff918ae8bf _pthread_start + 335
6 libsystem_c.dylib 0x00007fff918b1b75 thread_start + 13
Thread 18:
0 libsystem_kernel.dylib 0x00007fff8fd41e42 __semwait_signal + 10
1 libsystem_c.dylib 0x00007fff91864dea nanosleep + 164
2 libsystem_c.dylib 0x00007fff91864bb5 usleep + 53
3 com.adobe.illustrator.plugins.dBrushTool 0x000000012772f2d2 PluginMain + 364210
4 libsystem_c.dylib 0x00007fff918ae8bf _pthread_start + 335
5 libsystem_c.dylib 0x00007fff918b1b75 thread_start + 13
Thread 19:
0 libsystem_kernel.dylib 0x00007fff8fd406b6 semaphore_wait_trap + 10
1 com.adobe.illustrator.plugins.dBrushTool 0x00000001277317ea PluginMain + 373706
Thread 20:
0 libsystem_kernel.dylib 0x00007fff8fd406b6 semaphore_wait_trap + 10
1 com.adobe.illustrator.plugins.dBrushTool 0x00000001277317ea PluginMain + 373706
Thread 21:
0 libsystem_kernel.dylib 0x00007fff8fd406b6 semaphore_wait_trap + 10
1 com.adobe.illustrator.plugins.dBrushTool 0x00000001277317ea PluginMain + 373706
Thread 22:
0 libsystem_kernel.dylib 0x00007fff8fd406b6 semaphore_wait_trap + 10
1 com.adobe.illustrator.plugins.dBrushTool 0x00000001277317ea PluginMain + 373706
Thread 23:
0 libsystem_kernel.dylib 0x00007fff8fd406b6 semaphore_wait_trap + 10
1 com.adobe.illustrator.plugins.dBrushTool 0x00000001277317ea PluginMain + 373706
Thread 24:
0 libsystem_kernel.dylib 0x00007fff8fd406b6 semaphore_wait_trap + 10
1 com.adobe.illustrator.plugins.dBrushTool 0x00000001277317ea PluginMain + 373706
Thread 25:
0 libsystem_kernel.dylib 0x00007fff8fd406b6 semaphore_wait_trap + 10
1 com.adobe.illustrator.plugins.dBrushTool 0x00000001277317ea PluginMain + 373706
Thread 26:
0 libsystem_kernel.dylib 0x00007fff8fd406b6 semaphore_wait_trap + 10
1 com.adobe.illustrator.plugins.dBrushTool 0x00000001277317ea PluginMain + 373706
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x000000013a56443c rbx: 0x00007fff5fbfda68 rcx: 0x000000023a57c2ff rdx: 0x00007fff5fbfda74
rdi: 0x00007fff5fbfda70 rsi: 0x0000000000000004 rbp: 0x00007fff5fbfde60 rsp: 0x00007fff5fbfd330
r8: 0x0000000000000000 r9: 0x0000000000000053 r10: 0x0000000000000000 r11: 0x0000000000000000
r12: 0x00007fff5fbfda60 r13: 0x0000000000000000 r14: 0x0000000000000000 r15: 0x0000000080000000
rip: 0x00000001035dd62b rfl: 0x0000000000010206 cr2: 0x000000023a57c2ff
Logical CPU: 4
Binary Images:
0x100000000 - 0x10186cfe7 +com.adobe.illustrator (682 - 16.0.0) <8F6F07B7-9649-7267-D555-D35E1326F0C0> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
0x101aae000 - 0x1027f3ff7 +libicudata.40.0.dylib (40.0.0 - compatibility 40.0.0) <6211D655-ECF8-7378-CF68-3B07300D5A29> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/ICUData.framework/Versions/4.0/libicudata.40.0.dylib
0x102806000 - 0x102874fef +com.adobe.headlights.LogSessionFramework (??? - 2.1.2.1652) <25E6F475-1522-419C-2169-547FCF2FD97F> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/LogSession.framework/Versions/A/LogSession
0x1028c8000 - 0x1028ccff7 +com.adobe.AdobeCrashReporter (6.0 - 6.0.20120201) <A6B1F3BD-5DB0-FEE5-708A-B54E5CA80481> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeCrashReporter.framework/Versions/A/AdobeCrashRep orter
0x1028d2000 - 0x10292fff7 +com.adobe.aiport (aiport version 16.0.0 - 16.0.0.682) <013A7667-AC54-C394-36EC-DE3E058EBBB8> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AIPort.framework/Versions/A/aiport
0x102956000 - 0x1029bbff7 +com.adobe.filterport (filterport version 16.0.0 - 16.0.0.682) <4D4BAF9C-D816-167D-C653-3E61955725A9> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/FilterPort.framework/Versions/A/filterport
0x1029e9000 - 0x1029e9ff7 +com.adobe.SPBasic (SPBasic version 16.0.0 - 16.0.0.682) <6344CAA3-C943-9DF3-CCCB-AB443149DF6A> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/SPBasic.framework/Versions/A/SPBasic
0x1029ed000 - 0x102b66fff +com.adobe.ACE (AdobeACE 2.19.18.19822 - 2.19.18.19822) <01A168B2-A4AA-71B3-D8F1-2F4A367485BB> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
0x102b79000 - 0x103181fff +com.adobe.AGM (AdobeAGM 4.26.20.19822 - 4.26.20.19822) <4AB2E56F-811A-C769-4F3C-CBE1530C8A56> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
0x10321d000 - 0x10325fff7 +com.adobe.ARE (AdobeARE 1.5.02.19822 - 1.5.02.19822) <FB3356DF-DBCD-CE4C-DC16-63540BC96C5C> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeARE.framework/Versions/A/AdobeARE
0x103267000 - 0x103361fe7 +com.adobe.AXEDOMCore (AdobeAXEDOMCore 3.7.101.18636 - 3.7.101.18636) <C7652AF2-56D7-8AF8-A207-0BDEDDFF0BEC> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeAXEDOMCore.framework/Versions/A/AdobeAXEDOMCore
0x103405000 - 0x103424fff +com.adobe.BIB (AdobeBIB 1.2.02.19822 - 1.2.02.19822) <7EC75BFC-1A1C-8FD3-56BB-D6B6EB5CA9A1> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB
0x10342b000 - 0x103453ff7 +com.adobe.BIBUtils (AdobeBIBUtils 1.1.01 - 1.1.01) <4886F3FC-D31A-6149-1E03-EBA15E262086> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeBibUtils.framework/Versions/A/AdobeBIBUtils
0x10345a000 - 0x1037bbfef +com.adobe.CoolType (AdobeCoolType 5.10.31.19822 - 5.10.31.19822) <14E82AD0-5994-21FA-D963-D3FB2A113349> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoolType
0x103808000 - 0x103c4eff7 +com.adobe.MPS (AdobeMPS 5.8.0.19673 - 5.8.0.19673) <E63AFCA8-3E74-1745-8C74-8B0A78073BE5> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeMPS.framework/Versions/A/AdobeMPS
0x103cca000 - 0x104dc8fef +com.adobe.psl (AdobePSL 13.0.0.19655 - 13.0.0.19655) <8029DA17-402C-301F-02E9-D0EC8DF48BE8> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobePSL.framework/Versions/A/AdobePSL
0x104f88000 - 0x104fe8ff7 +com.adobe.AdobeXMPCore (Adobe XMP Core 5.3 -c 11 - 66.145661) <B475CD07-1024-560D-5BFE-2A6FCE63925C> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeXMP.framework/Versions/A/AdobeXMP
0x104ff2000 - 0x1050aafe7 +com.adobe.AdobeXMPFiles (Adobe XMP Files 5.4 -f 49 - 66.145661) <9F30F410-B84E-EB85-7F2C-C72BCD50CB77> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeXMPFiles.framework/Versions/A/AdobeXMPFiles
0x1050dd000 - 0x105187fe7 +libicucnv.40.0.dylib (40.0.0 - compatibility 40.0.0) <768D99C5-46B9-B849-2834-B5BF541856D1> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/ICUConverter.framework/Versions/4.0/libicucnv.40.0.dy lib
0x1051ae000 - 0x1052eefe7 +libicui18n.40.0.dylib (40.0.0 - compatibility 40.0.0) <B0341318-FB92-A0CF-2CA5-7FA100624DBD> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/ICUInternationalization.framework/Versions/4.0/libicu i18n.40.0.dylib
0x10536d000 - 0x10546ffef +libicuuc.40.0.dylib (40.0.0 - compatibility 40.0.0) <76F12DCE-F356-D48D-4239-FC103706EF76> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/ICUUnicode.framework/Versions/4.0/libicuuc.40.0.dylib
0x1054b7000 - 0x105604ff7 +com.winsoft.wrservices (WRServices 5.0.0 - 5.0.0) <FFA48E0A-A17C-A04F-AE20-6815EB944DEA> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/WRServices.framework/Versions/A/WRServices
0x105678000 - 0x1058c1fe7 +com.adobe.linguistic.LinguisticManager (6.0.0 - 17206) <301AAE8E-BA78-230E-9500-FCCA204B49CB> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeLinguistic.framework/Versions/3/AdobeLinguistic
0x105944000 - 0x10594bfef +com.adobe.coretech.adobesplashkit (AdobeSplashKit version 1.0 - 1.0) <E678CE59-3C6E-386B-92F1-48B49B1727E0> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeSplashKit.framework/Versions/A/AdobeSplashKit
0x105955000 - 0x105981fff +com.adobe.AXE8SharedExpat (AdobeAXE8SharedExpat 3.7.101.18636 - 3.7.101.18636) <488DF1F7-A643-5168-706A-498A0322A87E> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeAXE8SharedExpat.framework/Versions/A/AdobeAXE8Sh aredExpat
0x1059a4000 - 0x105a61fff +com.adobe.AdobeExtendScript (ExtendScript 4.2.12 - 4.2.12.18602) <0957DFA6-0593-CE4B-8638-00F32113B07B> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeExtendScript.framework/Versions/A/AdobeExtendScr ipt
0x105aab000 - 0x105b70fff +com.adobe.JP2K (2.0.0 - 2.0.0.18562) <B14B096C-AA23-BA8F-E3AE-8DB102F9D161> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeJP2K.framework/Versions/A/AdobeJP2K
0x105bbd000 - 0x105dcbfff +com.adobe.owl (AdobeOwl version 4.0.93 - 4.0.93) <CB035C4D-044D-4004-C887-814F944E62ED> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeOwl.framework/Versions/A/AdobeOwl
0x105e0d000 - 0x1065e0ff7 +com.adobe.PDFL (PROD_MAJOR.PROD_MINOR.PROD_STEP - 10.0.1.18562) <8DC49EE4-5700-97A1-EBFE-68024AE1980C> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobePDFL.framework/Versions/A/AdobePDFL
0x106698000 - 0x106798ff7 +com.adobe.PDFPort (AdobePDFPort 2.1.0.19734 - 2.1.0.19734) <8C850D5F-FCF1-8620-6DAE-240667C80F9A> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobePDFPort.framework/Versions/A/AdobePDFPort
0x1067ac000 - 0x1067d1ffe +adobepdfsettings (??? - ???) <56E7F033-6032-2EC2-250E-43F1EBD123B1> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobePDFSettings.framework/Versions/A/adobepdfsetting s
0x10680d000 - 0x106853fe7 +com.adobe.pip (??? - 6.0.0.1654) <3576D8F9-E2F9-6EB8-6684-C2FE6B0A3731> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobePIP.framework/Versions/A/AdobePIP
0x106860000 - 0x10690efef +com.adobe.AdobeScCore (ScCore 4.2.12 - 4.2.12.18602) <9CEE95E5-2FC6-5E58-02A4-138EA6F8D894> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeScCore.framework/Versions/A/AdobeScCore
0x10694b000 - 0x106a07fef +com.adobe.SVGExport (AdobeSVGExport 6.0 - 6.0) <9C3A0810-22F9-5C20-C5A9-44C552076054> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeSVGExport.framework/Versions/A/AdobeSVGExport
0x106a29000 - 0x106d3ffff +com.adobe.SVGRE (AdobeSVGRE 6.0 - 6.0) <041B948F-2768-2FC9-712A-43AE264510DB> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeSVGRE.framework/Versions/A/AdobeSVGRE
0x106e0b000 - 0x106e25ff7 +com.adobe.ahclientframework (1.7.0.56 - 1.7.0.56) <C1C5DE5C-39AB-0871-49A6-FA3449D39B8A> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/ahclient.framework/Versions/A/ahclient
0x106e2e000 - 0x106e47fff com.apple.carbonframeworktemplate (1.0 - 1.0) <0EDFCF84-BC82-4466-D878-69327B1722AF> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/Alcid.framework/Versions/A/Alcid
0x106e4e000 - 0x106f32fe7 +com.adobe.amtlib (amtlib 6.0.0.75 - 6.0.0.75) <07A3E1E1-55C3-BA5B-A0B0-60250809ED61> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/amtlib.framework/Versions/A/amtlib
0x106f43000 - 0x106f4bfef +com.adobe.boost_date_time.framework (6.0.0 - 6.0.0.0) <C4819F09-AB6C-1282-F489-48671509CE71> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/boost_date_time.framework/Versions/A/boost_date_time
0x106f65000 - 0x106f7eff7 +com.adobe.boost_filesystem.framework (6.0.0 - 6.0.0.0) <CD4FF487-E0AA-0D76-A87D-9252F242C314> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/boost_filesystem.framework/Versions/A/boost_filesyste m
0x106fa0000 - 0x107054fef +com.adobe.boost_regex.framework (6.0.0 - 6.0.0.0) <FD24C4C8-AA95-3FB1-6350-639D50D7ACEF> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/boost_regex.framework/Versions/A/boost_regex
0x1070e0000 - 0x10714dfef +com.adobe.boost_serialization.framework (6.0.0 - 6.0.0.0) <4BD779CA-98D8-9DC5-4B79-2E30E102EE31> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/boost_serialization.framework/Versions/A/boost_serial ization
0x107250000 - 0x10725dfff +com.adobe.boost_signals.framework (6.0.0 - 6.0.0.0) <B0761444-05C8-F8AC-B3F3-CBA2C83129AC> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/boost_signals.framework/Versions/A/boost_signals
0x107272000 - 0x107274ff7 +com.adobe.boost_system.framework (6.0.0 - 6.0.0.0) <5A598FE6-82A6-D73A-B509-9A2902097AFE> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/boost_system.framework/Versions/A/boost_system
0x10727b000 - 0x107287fff +com.adobe.boost_threads.framework (6.0.0 - 6.0.0.0) <92B1610F-451D-3684-8882-599DB6B00C23> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/boost_threads.framework/Versions/A/boost_threads
0x1072a5000 - 0x1076efff7 +com.adobe.dvaadameve.framework (6.0.0 - 6.0.0.0) <3921F600-9022-192D-BC1B-D5D2A3A96CBD> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/dvaadameve.framework/Versions/A/dvaadameve
0x107d4a000 - 0x107e35fe7 +com.adobe.dvaai.framework (6.0.0 - 6.0.0.0) <E9ECB4F4-B4C8-8D8F-1362-255FC8986938> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/dvaai.framework/Versions/A/dvaai
0x107ee1000 - 0x1080d5fff +com.adobe.dvacore.framework (6.0.0 - 6.0.0.0) <E0CC2892-B8B1-7439-494E-0FFB4D07E7F9> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/dvacore.framework/Versions/A/dvacore
0x10829d000 - 0x1087bdfff +com.adobe.dvaui.framework (6.0.0 - 6.0.0.0) <86B829A9-FF1A-DEDA-26F7-D3BA4EF7AF35> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/dvaui.framework/Versions/A/dvaui
0x108ccb000 - 0x108d98ff7 +com.adobe.dvaworkspace.framework (6.0.0 - 6.0.0.0) <92204BF4-539F-C35E-8F5C-DA4AD4B48568> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/dvaworkspace.framework/Versions/A/dvaworkspace
0x108e8c000 - 0x108f78ff7 +com.adobe.exo.framework (6.0.0 - 6.0.0.0) <D136ACCA-E1C5-6D39-16DE-411471D06AED> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/exo.framework/Versions/A/exo
0x1090c2000 - 0x109140fff +com.adobe.FileInfo.framework (Adobe XMP FileInfo 5 . 3 . 0 . 0 -i 3 - 66.145433) <5C63613F-6BDE-1C29-D3FD-9D292F9ADB12> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/FileInfo.framework/Versions/A/FileInfo
0x109151000 - 0x10917dff7 +libtbb.dylib (??? - ???) <57655978-A378-BE1E-7905-7D7F951AD6F7> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/libtbb.dylib
0x109196000 - 0x1091a4ff3 +libtbbmalloc.dylib (??? - ???) <CB038B96-2999-5EB1-E26A-7720A7A8F8CD> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/libtbbmalloc.dylib
0x1091ba000 - 0x1091c0fff com.apple.agl (3.2.0 - AGL-3.2.0) <AB0B5D3F-BA2A-3366-830A-EF9258C18276> /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x1091c7000 - 0x1091c7fff libmx.A.dylib (2026.0.0 - compatibility 1.0.0) <C23BF0A1-7E6D-35EF-85FE-651EE2C13D53> /usr/lib/libmx.A.dylib
0x1091ca000 - 0x1091d3fff +com.adobe.dvaflashview.framework (6.0.0 - 6.0.0.0) <841D0780-EF72-47D9-1D87-73F4528EB337> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/dvaflashview.framework/Versions/A/dvaflashview
0x1091e1000 - 0x1091e5ff7 +com.adobe.ape.shim (3.3.8.19346 - 3.3.8.19346) <13D5CEF7-6090-CD66-8DA0-190771950F76> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/Adbeape.framework/Versions/A/adbeape
0x10921c000 - 0x10921efff com.apple.textencoding.unicode (2.4 - 2.4) <FD4695F4-6110-36C6-AC06-86453E30FF6E> /System/Library/TextEncodings/Unicode Encodings.bundle/Contents/MacOS/Unicode Encodings
0x1097b2000 - 0x1097b2fff +com.adobe.illustrator.plugins.PlugInRes (Localizer version 16.0.0 - 16.0.0) <432D5AA2-CBB3-C291-F72C-24C96E089AEB> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Required/Resources/en_US/PlugInRes.aip/Contents/MacOS/PlugInRes
0x10b5f8000 - 0x10b5fbff7 +com.adobe.illustrator.plugins.Geometry ( Geometry Suite version 16.0.0 - 16.0.0) <D6B27686-EA36-7158-33DC-89D152E3F9DD> /Applications/Adobe Illustrator CS6/*/Geometry
0x10d989000 - 0x10d993fff +com.adobe.illustrator.plugins.Action (Action version 16.0.0 - 16.0.0) <4ECED593-19C4-5487-B0C6-FC0419A85C9C> /Applications/Adobe Illustrator CS6/*/Action
0x10d998000 - 0x10d9a3fff +com.adobe.illustrator.plugins.FrameworkS (Framework Server version 16.0.0 - 16.0.0) <A0C06245-F4C1-073A-39F6-A5CE19504271> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Required/Plug-ins/FrameworkServer.aip/Contents/MacOS/FrameworkS
0x10dcdb000 - 0x10dcecfef +com.adobe.illustrator.plugins.BNPlugin (BNPlugin version 16.0.0 - 16.0.0) <1D9C6C0D-06A8-D2B1-91A6-48E857916DA9> /Applications/Adobe Illustrator CS6/*/BNPlugin
0x10dcf3000 - 0x10dd2afff +com.adobe.illustrator.plugins.ArtboardPanel (Artboard Panel version 16.0.0 - 16.0.0) <E0FEB39E-95E1-2032-4EE9-6EB032267BE6> /Applications/Adobe Illustrator CS6/*/ArtboardPanel
0x10dd42000 - 0x10dd4cfef +com.adobe.illustrator.plugins.AppBarControls (AppBarControls version 16.0.0 - 16.0.0) <37D9196F-E5F9-19D0-EA47-83DE1222BFFB> /Applications/Adobe Illustrator CS6/*/AppBarControls
0x10dde1000 - 0x10ddeafe7 +com.adobe.illustrator.plugins.ArtConverters ( ArtConverters version 16.0.0 - 16.0.0) <6F8F36CF-5D64-0711-B04F-29A716ACB303> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Required/Plug-ins/ArtConverters.aip/Contents/MacOS/ArtConverters
0x10ddef000 - 0x10ddf4fff +com.adobe.illustrator.plugins.FlattenTransparency ( Flatten Transparency version 16.0.0 - 16.0.0) <7BB920D3-6B17-BBC0-D697-9C035A4F1174> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Required/Plug-ins/Flatten Transparency.aip/Contents/MacOS/FlattenTransparency
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0x127777000 - 0x1277cdfff +com.adobe.illustrator.plugins.CropAreaTool (CropAreaTool version 16.0.0 - 16.0.0) <667076C9-E5B7-F554-CE18-A3B7071B2216> /Applications/Adobe Illustrator CS6/*/CropAreaTool
0x1277e7000 - 0x127824fff +com.adobe.illustrator.plugins.CalligraphicBrushTool (Calligraphic Brush Tool version 16.0.0 - 16.0.0) <B787FB6C-39DA-ADB6-8932-6C40D7015FAF> /Applications/Adobe Illustrator CS6/*/CalligraphicBrushTool
0x12783a000 - 0x127855ff7 +com.adobe.illustrator.plugins.BoundingBox (BoundingBox version 16.0.0 - 16.0.0) <A6E7E18C-4B89-99F3-4ED0-37EFB11077E6> /Applications/Adobe Illustrator CS6/*/BoundingBox
0x12786b000 - 0x12788cfef +com.adobe.illustrator.plugins.ArtOnPathBrushTool (Art Brush Tool version 16.0.0 - 16.0.0) <69484EA9-036C-FBEB-9878-09A2232CD9A0>Did you contact ech support? What did they say?
Did you try a new user account? Did you boot into safe mode?
What have you trued?
Did you repair the permissions? -
Illustrator CS6 and Bridge do no open in creative cloud subscription
Subsribed to Creative Clou but never could install and open Illustrator and Bridge giving error below.
Read forums, used AdobeCreativeSuiteCleanerTool, re-installed but same problem continue...
Can you help?
Process: Adobe Illustrator [45238]
Path: /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
Identifier: com.adobe.illustrator
Version: 722 (16.0.0)
Code Type: X86-64 (Native)
Parent Process: launchd [135]
User ID: 501
Date/Time: 2013-01-25 12:15:25.073 +0200
OS Version: Mac OS X 10.8.2 (12C60)
Report Version: 10
Interval Since Last Report: 348806 sec
Crashes Since Last Report: 212
Per-App Interval Since Last Report: 69 sec
Per-App Crashes Since Last Report: 7
Anonymous UUID: 50A92178-2EC1-00B5-A442-DA8CD95F6233
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
terminate called throwing an exception
abort() called
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x00007fff8d402212 __pthread_kill + 10
1 libsystem_c.dylib 0x00007fff8cec4af4 pthread_kill + 90
2 libsystem_c.dylib 0x00007fff8cf08dce abort + 143
3 libc++abi.dylib 0x00007fff894b5a17 abort_message + 257
4 libc++abi.dylib 0x00007fff894b33c6 default_terminate() + 28
5 libobjc.A.dylib 0x00007fff886b6887 _objc_terminate() + 111
6 libc++abi.dylib 0x00007fff894b33f5 safe_handler_caller(void (*)()) + 8
7 libc++abi.dylib 0x00007fff894b3450 std::terminate() + 16
8 libc++abi.dylib 0x00007fff894b4647 __cxa_rethrow + 85
9 com.adobe.illustrator 0x000000010084ce60 0x100000000 + 8703584
10 com.adobe.illustrator 0x0000000100707ec4 0x100000000 + 7372484
11 com.adobe.illustrator 0x00000001006f893c 0x100000000 + 7309628
12 com.adobe.illustrator 0x00000001001630e8 0x100000000 + 1454312
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff8d402d16 kevent + 10
1 libdispatch.dylib 0x00007fff915d4dea _dispatch_mgr_invoke + 883
2 libdispatch.dylib 0x00007fff915d49ee _dispatch_mgr_thread + 54
Thread 2:
0 libsystem_kernel.dylib 0x00007fff8d4026d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8cec5eec _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff8cec5cb3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff8ceb0171 start_wqthread + 13
Thread 3:
0 libsystem_kernel.dylib 0x00007fff8d4026d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8cec5eec _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff8cec5cb3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff8ceb0171 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff8d4026d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8cec5eec _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff8cec5cb3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff8ceb0171 start_wqthread + 13
Thread 5:
0 libsystem_kernel.dylib 0x00007fff8d4020fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8cec7f89 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff87f65214 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff87f653eb TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff87ec7b24 MPWaitOnQueue + 252
5 com.adobe.ACE 0x0000000102a362c9 0x1029fd000 + 234185
6 com.adobe.ACE 0x0000000102a355da 0x1029fd000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff87f3c7e4 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff8cec3742 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff8ceb0181 thread_start + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000000000006 rcx: 0x00007fff5fbff8f8 rdx: 0x0000000000000000
rdi: 0x0000000000000c07 rsi: 0x0000000000000006 rbp: 0x00007fff5fbff920 rsp: 0x00007fff5fbff8f8
r8: 0x00007fff77663278 r9: 0x000000000000000b r10: 0x0000000020000000 r11: 0x0000000000000206
r12: 0x00007fff5fbffa80 r13: 0x0000000000000000 r14: 0x00007fff77664180 r15: 0x00007fff5fbff960
rip: 0x00007fff8d402212 rfl: 0x0000000000000206 cr2: 0x00007fff7765cfe8
Logical CPU: 0
Binary Images:
0x100000000 - 0x10187aff7 +com.adobe.illustrator (722 - 16.0.0) <C1330795-8FA8-BB65-C941-AA36D03394E3> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
0x101abe000 - 0x102803ff7 +libicudata.40.0.dylib (40) <6211D655-ECF8-7378-CF68-3B07300D5A29> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/ICUData.framework/Versions/4.0/libicudata.40.0.dylib
0x102816000 - 0x102884fef +com.adobe.headlights.LogSessionFramework (2.1.2.1652) <25E6F475-1522-419C-2169-547FCF2FD97F> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/LogSession.framework/Versions/A/LogSession
0x1028d8000 - 0x1028dcff7 +com.adobe.AdobeCrashReporter (6.0 - 6.0.20120720) <A6B1F3BD-5DB0-FEE5-708A-B54E5CA80481> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeCrashReporter.framework/Versions/A/AdobeCrashRep orter
0x1028e2000 - 0x10293fff7 +com.adobe.aiport (aiport version 16.0.0 - 16.0.0.722) <DAF9D4A3-5A37-2550-D7E6-DDCED7B15830> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/aiport.framework/Versions/A/aiport
0x102966000 - 0x1029cbff7 +com.adobe.filterport (filterport version 16.0.0 - 16.0.0.722) <FFD7F1F4-6646-6E53-2C27-6F1833B7D840> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/filterport.framework/Versions/A/filterport
0x1029f9000 - 0x1029f9ff7 +com.adobe.SPBasic (SPBasic version 16.0.0 - 16.0.0.722) <88F53468-DA62-3334-1187-61752A380FFE> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/SPBasic.framework/Versions/A/SPBasic
0x1029fd000 - 0x102b76fff +com.adobe.ACE (AdobeACE 2.19.18.20990 - 2.19.18.20990) <48C7C467-93A7-F609-1083-D0DD3C0B8988> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
0x102b89000 - 0x103191fff +com.adobe.AGM (AdobeAGM 4.26.20.20990 - 4.26.20.20990) <8F9BD5CF-287E-9EF1-926D-728359878CAC> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
0x10322d000 - 0x10326fff7 +com.adobe.ARE (AdobeARE 1.5.02.20990 - 1.5.02.20990) <2FF36232-F715-2228-ACC0-BABFC0D6F779> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeARE.framework/Versions/A/AdobeARE
0x103277000 - 0x103371fe7 +com.adobe.AXEDOMCore (AdobeAXEDOMCore 3.7.101.18636 - 3.7.101.18636) <C7652AF2-56D7-8AF8-A207-0BDEDDFF0BEC> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeAXEDOMCore.framework/Versions/A/AdobeAXEDOMCore
0x103415000 - 0x103434fff +com.adobe.BIB (AdobeBIB 1.2.02.20990 - 1.2.02.20990) <84AEC009-ED37-875D-BA3B-19FF2A53F9EF> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB
0x10343b000 - 0x103463ff7 +com.adobe.BIBUtils (AdobeBIBUtils 1.1.01 - 1.1.01) <4D9551F1-B07C-3BAF-0CED-1F83C866BCAA> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeBIBUtils.framework/Versions/A/AdobeBIBUtils
0x10346a000 - 0x1037ceff7 +com.adobe.CoolType (AdobeCoolType 5.10.34.20990 - 5.10.34.20990) <3D5F8577-39F8-D1D0-81FE-6DC4203A9719> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoolType
0x10381a000 - 0x103c60fff +com.adobe.MPS (AdobeMPS 5.8.0.24821 - 5.8.0.24821) <E8E87710-F66B-32B5-97C6-A35D20867697> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeMPS.framework/Versions/A/AdobeMPS
0x103cdd000 - 0x104ddbfef +com.adobe.psl (AdobePSL 13.0.0.21041 - 13.0.0.21041) <910C283A-607C-F863-97EF-07FB2EEB38AD> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobePSL.framework/Versions/A/AdobePSL
0x104f9c000 - 0x104ffcff7 +com.adobe.AdobeXMPCore (Adobe XMP Core 5.3 -c 11 - 66.145661) <B475CD07-1024-560D-5BFE-2A6FCE63925C> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeXMP.framework/Versions/A/AdobeXMP
0x105006000 - 0x1050befe7 +com.adobe.AdobeXMPFiles (Adobe XMP Files 5.4 -f 49 - 66.145661) <9F30F410-B84E-EB85-7F2C-C72BCD50CB77> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeXMPFiles.framework/Versions/A/AdobeXMPFiles
0x1050f1000 - 0x10519bfe7 +libicucnv.40.0.dylib (40) <768D99C5-46B9-B849-2834-B5BF541856D1> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/ICUConverter.framework/Versions/4.0/libicucnv.40.0.dy lib
0x1051c2000 - 0x105302fe7 +libicui18n.40.0.dylib (40) <B0341318-FB92-A0CF-2CA5-7FA100624DBD> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/ICUInternationalization.framework/Versions/4.0/libicu i18n.40.0.dylib
0x105381000 - 0x105483fef +libicuuc.40.0.dylib (40) <76F12DCE-F356-D48D-4239-FC103706EF76> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/ICUUnicode.framework/Versions/4.0/libicuuc.40.0.dylib
0x1054cb000 - 0x105618ff7 +com.winsoft.wrservices (WRServices 5.0.0 - 5.0.0) <FFA48E0A-A17C-A04F-AE20-6815EB944DEA> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/WRServices.framework/Versions/A/WRServices
0x10568c000 - 0x1058d5fe7 +com.adobe.linguistic.LinguisticManager (6.0.0 - 17206) <301AAE8E-BA78-230E-9500-FCCA204B49CB> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeLinguistic.framework/Versions/3/AdobeLinguistic
0x105958000 - 0x10595ffff +com.adobe.coretech.adobesplashkit (AdobeSplashKit version 1.0 - 1.0) <51536CCA-D34E-51D7-2031-5757EBA5AEF9> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeSplashKit.framework/Versions/A/AdobeSplashKit
0x105969000 - 0x105995fff +com.adobe.AXE8SharedExpat (AdobeAXE8SharedExpat 3.7.101.18636 - 3.7.101.18636) <488DF1F7-A643-5168-706A-498A0322A87E> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeAXE8SharedExpat.framework/Versions/A/AdobeAXE8Sh aredExpat
0x1059b8000 - 0x105a75fff +com.adobe.AdobeExtendScript (ExtendScript 4.2.12 - 4.2.12.18602) <0957DFA6-0593-CE4B-8638-00F32113B07B> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeExtendScript.framework/Versions/A/AdobeExtendScr ipt
0x105abf000 - 0x105b84fff +com.adobe.JP2K (2.0.0 - 2.0.0.25990) <1D61D0B2-F263-72E6-C2BB-C8BA6EBB9BAD> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeJP2K.framework/Versions/A/AdobeJP2K
0x105bd3000 - 0x105d9cfff +com.adobe.owl (AdobeOwl version 5.0.3 - 5.0.3) <1DEEBFAD-1C6D-303B-9F68-B39677534527> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeOwl.framework/Versions/A/AdobeOwl
0x105dde000 - 0x1065b1ff7 +com.adobe.PDFL (PROD_MAJOR.PROD_MINOR.PROD_STEP - 10.0.1.18562) <8DC49EE4-5700-97A1-EBFE-68024AE1980C> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobePDFL.framework/Versions/A/AdobePDFL
0x106669000 - 0x10676afff +com.adobe.PDFPort (AdobePDFPort 2.1.0.20993 - 2.1.0.20993) <4356804E-2D42-1280-DC3B-66448D57F05A> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobePDFPort.framework/Versions/A/AdobePDFPort
0x10677e000 - 0x1067a3ffe +adobepdfsettings (1) <56E7F033-6032-2EC2-250E-43F1EBD123B1> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/adobepdfsettings.framework/Versions/A/adobepdfsetting s
0x1067df000 - 0x106825fe7 +com.adobe.pip (6.0.0.1654) <3576D8F9-E2F9-6EB8-6684-C2FE6B0A3731> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobePIP.framework/Versions/A/AdobePIP
0x106832000 - 0x1068e0fef +com.adobe.AdobeScCore (ScCore 4.2.12 - 4.2.12.18602) <9CEE95E5-2FC6-5E58-02A4-138EA6F8D894> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeScCore.framework/Versions/A/AdobeScCore
0x10691d000 - 0x1069d9fef +com.adobe.SVGExport (AdobeSVGExport 6.0 - 6.0) <9C3A0810-22F9-5C20-C5A9-44C552076054> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeSVGExport.framework/Versions/A/AdobeSVGExport
0x1069fb000 - 0x106d11fff +com.adobe.SVGRE (AdobeSVGRE 6.0 - 6.0) <041B948F-2768-2FC9-712A-43AE264510DB> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeSVGRE.framework/Versions/A/AdobeSVGRE
0x106ddd000 - 0x106df7ff7 +com.adobe.ahclientframework (1.7.0.56 - 1.7.0.56) <C1C5DE5C-39AB-0871-49A6-FA3449D39B8A> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/ahclient.framework/Versions/A/ahclient
0x106e00000 - 0x106e19fff com.apple.carbonframeworktemplate (1.0 - 1.0) <F61B0C46-58B8-B22C-8D68-BD907307AD02> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/Alcid.framework/Versions/A/Alcid
0x106e20000 - 0x106f04fe7 +com.adobe.amtlib (amtlib 6.0.0.75 - 6.0.0.75) <07A3E1E1-55C3-BA5B-A0B0-60250809ED61> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/amtlib.framework/Versions/A/amtlib
0x106f15000 - 0x106f1dfef +com.adobe.boost_date_time.framework (6.0.0 - 6.0.0.0) <115FE7FA-3CD2-0E93-4E98-AEF475EE38FC> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/boost_date_time.framework/Versions/A/boost_date_time
0x106f37000 - 0x106f50ff7 +com.adobe.boost_filesystem.framework (6.0.0 - 6.0.0.0) <C43579CF-8992-A347-43DA-C0A4E811F0BA> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/boost_filesystem.framework/Versions/A/boost_filesyste m
0x106f72000 - 0x107026fef +com.adobe.boost_regex.framework (6.0.0 - 6.0.0.0) <AD024D5E-3C89-5980-33C4-7AB355E81E00> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/boost_regex.framework/Versions/A/boost_regex
0x1070b2000 - 0x10711ffef +com.adobe.boost_serialization.framework (6.0.0 - 6.0.0.0) <C9185142-EB21-6C02-330C-02C40D8C19AB> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/boost_serialization.framework/Versions/A/boost_serial ization
0x107223000 - 0x107230fff +com.adobe.boost_signals.framework (6.0.0 - 6.0.0.0) <51D9E37F-A619-075C-310C-7A23812C559C> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/boost_signals.framework/Versions/A/boost_signals
0x107245000 - 0x107247ff7 +com.adobe.boost_system.framework (6.0.0 - 6.0.0.0) <D36A5C9D-869E-4493-3105-7659ECF4F0B2> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/boost_system.framework/Versions/A/boost_system
0x10724e000 - 0x10725afff +com.adobe.boost_threads.framework (6.0.0 - 6.0.0.0) <F69443FF-E9DF-0EE6-CBC9-7E93FB06416A> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/boost_threads.framework/Versions/A/boost_threads
0x107278000 - 0x1076c3fef +com.adobe.dvaadameve.framework (6.0.0 - 6.0.0.0) <C11B696F-8413-184E-76BE-687FEF337DF2> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/dvaadameve.framework/Versions/A/dvaadameve
0x107d1e000 - 0x107e0afe7 +com.adobe.dvaai.framework (6.0.0 - 6.0.0.0) <09B2691C-AB50-8014-3644-631B28F30ECC> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/dvaai.framework/Versions/A/dvaai
0x107eb6000 - 0x1080aafff +com.adobe.dvacore.framework (6.0.0 - 6.0.0.0) <062B4270-A1D5-3B16-D19C-7FD62762DE0C> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/dvacore.framework/Versions/A/dvacore
0x108272000 - 0x108795fef +com.adobe.dvaui.framework (6.0.0 - 6.0.0.0) <1FF12081-8F4F-513F-5803-19C178E1FC6E> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/dvaui.framework/Versions/A/dvaui
0x108ca9000 - 0x108d76ff7 +com.adobe.dvaworkspace.framework (6.0.0 - 6.0.0.0) <238EBCBE-E966-BBC8-A0A8-4D8207AB3942> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/dvaworkspace.framework/Versions/A/dvaworkspace
0x108e6a000 - 0x108f56ff7 +com.adobe.exo.framework (6.0.0 - 6.0.0.0) <A5114324-B07E-5DAE-5E08-4B11D42D9685> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/exo.framework/Versions/A/exo
0x1090a1000 - 0x10911ffff +com.adobe.FileInfo.framework (Adobe XMP FileInfo 5 . 3 . 0 . 0 -i 3 - 66.145433) <5C63613F-6BDE-1C29-D3FD-9D292F9ADB12> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/FileInfo.framework/Versions/A/FileInfo
0x109130000 - 0x10915cff7 +libtbb.dylib (0) <57655978-A378-BE1E-7905-7D7F951AD6F7> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/libtbb.dylib
0x109175000 - 0x109183ff3 +libtbbmalloc.dylib (0) <CB038B96-2999-5EB1-E26A-7720A7A8F8CD> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/libtbbmalloc.dylib
0x109199000 - 0x10919efff com.apple.agl (3.2.1 - AGL-3.2.1) <1A57AE22-37F6-3A2E-8098-183B280EEEA9> /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x1091a5000 - 0x1091aefff +com.adobe.dvaflashview.framework (6.0.0 - 6.0.0.0) <EE260496-3570-A6FC-32D3-25809F7476FA> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/dvaflashview.framework/Versions/A/dvaflashview
0x1091bc000 - 0x1091c0ff7 +com.adobe.ape.shim (3.3.8.19346 - 3.3.8.19346) <13D5CEF7-6090-CD66-8DA0-190771950F76> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/adbeape.framework/Versions/A/adbeape
0x10935c000 - 0x10935eff7 com.apple.textencoding.unicode (2.5 - 2.5) <0518078E-C652-3CFC-A3FB-903C600CE831> /System/Library/TextEncodings/Unicode Encodings.bundle/Contents/MacOS/Unicode Encodings
0x7fff622b1000 - 0x7fff622e593f dyld (210.2.3) <A40597AA-5529-3337-8C09-D8A014EB1578> /usr/lib/dyld
0x7fff86b3b000 - 0x7fff86b8aff7 libcorecrypto.dylib (106.2) <CE0C29A3-C420-339B-ADAA-52F4683233CC> /usr/lib/system/libcorecrypto.dylib
0x7fff87b45000 - 0x7fff87b45fff com.apple.Carbon (154 - 155) <372716D2-6FA1-3611-8501-3DD1D4A6E8C8> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x7fff87be7000 - 0x7fff87bf2fff com.apple.CommonAuth (3.0 - 2.0) <74A86DDD-57D0-3178-AB74-E1F31DBFFC39> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
0x7fff87bf5000 - 0x7fff87e99fff com.apple.CoreImage (8.2.2 - 1.0.1) <930B0B23-DD84-3B0C-B5A9-C09B7068A6F0> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage.framework /Versions/A/CoreImage
0x7fff87eb8000 - 0x7fff881cfff7 com.apple.CoreServices.CarbonCore (1037.3 - 1037.3) <DF7CABCA-F2CB-345B-8EFF-F0F4E937B7FF> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framew ork/Versions/A/CarbonCore
0x7fff881d0000 - 0x7fff881e3ff7 com.apple.LangAnalysis (1.7.0 - 1.7.0) <2F2694E9-A7BC-33C7-B4CF-8EC907DF0FEB> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LangAnalys is.framework/Versions/A/LangAnalysis
0x7fff881e4000 - 0x7fff881ecfff liblaunch.dylib (442.26.2) <2F71CAF8-6524-329E-AC56-C506658B4C0C> /usr/lib/system/liblaunch.dylib
0x7fff8822a000 - 0x7fff882c4fff com.apple.CoreSymbolication (3.0 - 87) <75F2C0DD-549A-36F6-BD9E-FB40A924344F> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSymbolicatio n
0x7fff88330000 - 0x7fff88332fff libquarantine.dylib (52) <4BE2E642-A14F-340A-B482-5BD2AEFD9C24> /usr/lib/system/libquarantine.dylib
0x7fff88333000 - 0x7fff8838dfff com.apple.print.framework.PrintCore (8.1 - 387.1) <1FA17B75-33E6-35BD-9198-35F92E37B248> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/PrintCore. framework/Versions/A/PrintCore
0x7fff8841f000 - 0x7fff8842dff7 libsystem_network.dylib (77.10) <0D99F24E-56FE-380F-B81B-4A4C630EE587> /usr/lib/system/libsystem_network.dylib
0x7fff8842e000 - 0x7fff884dffff com.apple.LaunchServices (539.7 - 539.7) <DA7C602E-5E01-31B8-925D-B45360CA089F> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchServices.fr amework/Versions/A/LaunchServices
0x7fff884e5000 - 0x7fff884e5fff com.apple.Cocoa (6.7 - 19) <1F77945C-F37A-3171-B22E-F7AB0FCBB4D4> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x7fff884e6000 - 0x7fff884f9ff7 libbsm.0.dylib (32) <F497D3CE-40D9-3551-84B4-3D5E39600737> /usr/lib/libbsm.0.dylib
0x7fff884fa000 - 0x7fff885f7fff libsqlite3.dylib (138.1) <ADE9CB98-D77D-300C-A32A-556B7440769F> /usr/lib/libsqlite3.dylib
0x7fff885f8000 - 0x7fff88655ff7 com.apple.AE (645.3 - 645.3) <FF867ACA-8628-3E5A-8FA0-AF429B42C5D7> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.framework/Vers ions/A/AE
0x7fff886a5000 - 0x7fff887bd92f libobjc.A.dylib (532.2) <90D31928-F48D-3E37-874F-220A51FD9E37> /usr/lib/libobjc.A.dylib
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0x7fff8f96c000 - 0x7fff8fb1afff com.apple.QuartzCore (1.8 - 304.0) <BDC66714-F60C-386D-A773-F897D1E87AB6> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x7fff8fb1b000 - 0x7fff8fb99ff7 com.apple.securityfoundation (6.0 - 55115.4) <C5461971-E455-31A6-99B8-AF80C4BC26DD> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoundation
0x7fff8fb9a000 - 0x7fff8fb9ffff libcache.dylib (57) <65187C6E-3FBF-3EB8-A1AA-389445E2984D> /usr/lib/system/libcache.dylib
0x7fff8fba0000 - 0x7fff8fba6fff com.apple.DiskArbitration (2.5.1 - 2.5.1) <F7DAF7CC-5893-3F06-9168-3B0192B66D15> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x7fff8fc8a000 - 0x7fff8fc8eff7 com.apple.CommonPanels (1.2.5 - 94) <AAC003DE-2D6E-38B7-B66B-1F3DA91E7245> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels.framework/ Versions/A/CommonPanels
0x7fff8fc8f000 - 0x7fff8fc93fff libCoreVMClient.dylib (24.4) <55F71158-ADEE-3863-92E9-4772DCEA8E31> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClient.dylib
0x7fff8fc94000 - 0x7fff8fc94fff com.apple.Accelerate.vecLib (3.8 - vecLib 3.8) <B5A18EE8-DF81-38DD-ACAF-7076B2A26225> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/vecLib
0x7fff8fe47000 - 0x7fff8ff49fff libcrypto.0.9.8.dylib (47) <74F165AD-4572-3B26-B0E2-A97477FE59D0> /usr/lib/libcrypto.0.9.8.dylib
0x7fff8ff4a000 - 0x7fff8ff53fff com.apple.CommerceCore (1.0 - 26) <997CD214-BC78-3C61-A1B8-813EA1CB9997> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/CommerceCor e.framework/Versions/A/CommerceCore
0x7fff8ff84000 - 0x7fff8ff85fff libDiagnosticMessagesClient.dylib (8) <8548E0DC-0D2F-30B6-B045-FE8A038E76D8> /usr/lib/libDiagnosticMessagesClient.dylib
0x7fff8ff87000 - 0x7fff8ffe3fff com.apple.QuickLookFramework (4.0 - 555.4) <B34DB61C-15F0-3CF8-98A4-152C2F54DF8D> /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
0x7fff8ffe4000 - 0x7fff9001afff libsystem_info.dylib (406.17) <4FFCA242-7F04-365F-87A6-D4EFB89503C1> /usr/lib/system/libsystem_info.dylib
0x7fff9001b000 - 0x7fff9001ffff libGIF.dylib (845) <2690CE83-E934-3EF8-A30A-996EDADCE3E4> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x7fff9002b000 - 0x7fff9002bfff libOpenScriptingUtil.dylib (148.2) <B8061D13-C1B2-38D5-A723-9A98D64E67AC> /usr/lib/libOpenScriptingUtil.dylib
0x7fff901d8000 - 0x7fff901f7ff7 libresolv.9.dylib (51) <0882DC2D-A892-31FF-AD8C-0BB518C48B23> /usr/lib/libresolv.9.dylib
0x7fff9024a000 - 0x7fff902b3fff libstdc++.6.dylib (56) <EAA2B53E-EADE-39CF-A0EF-FB9D4940672A> /usr/lib/libstdc++.6.dylib
0x7fff90330000 - 0x7fff90333fff com.apple.help (1.3.2 - 42) <343904FE-3022-3573-97D6-5FE17F8643BA> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framework/Versions /A/Help
0x7fff90389000 - 0x7fff9039dfff libGL.dylib (8.6.1) <2E00615F-97F5-34EB-BE07-75A24F3C18D7> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x7fff904ba000 - 0x7fff904dcff7 libxpc.dylib (140.41) <FAC04D8B-680E-325F-8F0C-DD69859D0E01> /usr/lib/system/libxpc.dylib
0x7fff90d96000 - 0x7fff90e30fff libvMisc.dylib (380.6) <714336EA-1C0E-3735-B31C-19DFDAAF6221> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libvMisc.dylib
0x7fff90e31000 - 0x7fff90e87ff7 com.apple.opencl (2.1.20 - 2.1.20) <AF142CA4-EA1D-31B0-A48F-AA2B75D4309E> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x7fff9111a000 - 0x7fff9111affd com.apple.audio.units.AudioUnit (1.8 - 1.8) <29E2C990-3617-3FA2-BDD7-DB7DF493E443> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x7fff9144a000 - 0x7fff91461fff com.apple.GenerationalStorage (1.1 - 132.2) <3F5C87BD-D866-3732-8CB9-D23ED9784D6E> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/GenerationalSt orage
0x7fff91462000 - 0x7fff91476fff com.apple.speech.synthesis.framework (4.1.12 - 4.1.12) <94EDF2AB-809C-3D15-BED5-7AD45B2A7C16> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynt hesis.framework/Versions/A/SpeechSynthesis
0x7fff914c5000 - 0x7fff91545ff7 com.apple.ApplicationServices.ATS (332 - 341.1) <BD83B039-AB25-3E3E-9975-A67DAE66988B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framew ork/Versions/A/ATS
0x7fff91546000 - 0x7fff9159cfff com.apple.HIServices (1.20 - 417) <A1129272-FEC8-350B-BA26-5A97F23C413D> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/HIServices .framework/Versions/A/HIServices
0x7fff9159d000 - 0x7fff915abfff com.apple.Librarian (1.1 - 1) <1635162F-239A-341E-83C7-710C55E254AF> /System/Library/PrivateFrameworks/Librarian.framework/Versions/A/Librarian
0x7fff915ac000 - 0x7fff915bafff libcommonCrypto.dylib (60026) <2D6537F5-1B5E-305C-A1CF-D1FA80CA3939> /usr/lib/system/libcommonCrypto.dylib
0x7fff915bb000 - 0x7fff915c2fff com.apple.NetFS (5.0 - 4.0) <82E24B9A-7742-3DA3-9E99-ED267D98C05E> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x7fff915d0000 - 0x7fff915e5ff7 libdispatch.dylib (228.23) <D26996BF-FC57-39EB-8829-F63585561E09> /usr/lib/system/libdispatch.dylib
0x7fff915e6000 - 0x7fff91916ff7 com.apple.HIToolbox (2.0 - 625) <317F75F7-4B0F-35F5-89A7-F20BA60AC944> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Ver sions/A/HIToolbox
0x7fff92086000 - 0x7fff92286fff libicucore.A.dylib (491.11.1) <CC318A27-878A-38CE-9292-1B98353FA9C7> /usr/lib/libicucore.A.dylib
0x7fff92287000 - 0x7fff926a4fff FaceCoreLight (2.4.1) <A34C9575-C4C1-31B1-809B-7751070B4E8B> /System/Library/PrivateFrameworks/FaceCoreLight.framework/Versions/A/FaceCoreLight
0x7fff926a6000 - 0x7fff926f7ff7 com.apple.SystemConfiguration (1.12.2 - 1.12.2) <E095637C-457F-3D8F-AE32-A032F9D5A46C> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfiguration
0x7fff92bc5000 - 0x7fff92bd7ff7 libz.1.dylib (43) <2A1551E8-A272-3DE5-B692-955974FE1416> /usr/lib/libz.1.dylib
0x7fff92bd8000 - 0x7fff92c40ff7 libc++.1.dylib (65.1) <20E31B90-19B9-3C2A-A9EB-474E08F9FE05> /usr/lib/libc++.1.dylib
0x7fff92f7b000 - 0x7fff92fa9ff7 libsystem_m.dylib (3022.6) <B434BE5C-25AB-3EBD-BAA7-5304B34E3441> /usr/lib/system/libsystem_m.dylib
0x7fff93063000 - 0x7fff93070fff com.apple.AppleFSCompression (49 - 1.0) <5508344A-2A7E-3122-9562-6F363910A80E> /System/Library/PrivateFrameworks/AppleFSCompression.framework/Versions/A/AppleFSCompress ion
0x7fff93579000 - 0x7fff938d5fff com.apple.Foundation (6.8 - 945.11) <A5D41956-A354-3ACC-9355-BE200072223B> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 2
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 28692
thread_create: 9
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=283.0M resident=102.2M(36%) swapped_out_or_unallocated=180.8M(64%)
Writable regions: Total=42.7M written=11.1M(26%) resident=13.3M(31%) swapped_out=4K(0%) unallocated=29.5M(69%)
REGION TYPE VIRTUAL
=========== =======
CG shared images 128K
CoreServices 3932K
MALLOC 28.2M
MALLOC guard page 48K
Memory tag=242 12K
STACK GUARD 56.0M
Stack 10.5M
VM_ALLOCATE 960K
__DATA 18.0M
__IMAGE 528K
__LINKEDIT 76.5M
__TEXT 206.5M
__UNICODE 544K
mapped file 18.8M
shared memory 308K
=========== =======
TOTAL 420.9M3D can be disabled on older OSes (XP) and if your video card doesn't meet the minimum requirements.
-
Please help! Illustrator CS6 started trying to open all of my complex.ai files with a "Text Import Options" box as if they were text files, and they are not opening! Help!
Hi Monika,
I have spent the last two or three days trying to do what you suggested. I uninstalled Adobe 6 from Windows. Some files that CS6 placed on my system during installation remained, including fonts and .dll files.
I had to abandon the Cleaner Tool you suggested because in one screen it allowed me to specify removing CS6 only, but on the following screen it only gave on option to remove ALL Adobe programs. I could not do that because I didn't have the serial number handy for CS3 in case I want to reinstall it at some point.
I tried to get technical help with the Cleaner Tool problem but no definitive help was available, so I reinstalled CS6 again without having the benefit of the Cleaner Tool. I tried to get the serial number for CS3 so I could use the Cleaner Tool but spent 2 wasted hours in chat. Even though I had a customer number, order number, order date, place of purchase, the email address used AND 16 digits of the serial number, in two hours the agent couldn't give me the serial number. After two hours I had nothing but instructions to wait another 20 minutes for a case number.
Illustrator CS6 is still trying to open some backups as Text and otherNone of the problems have been fixed. I have tried to open/use the .ai files in CS6 installed on another system and am getting the same result, so I don't think the software was damaged by the cleaner. The hard drive cleaner is well-known and I've run it many times without any problem to previous versions of Illustrator or any other programs.
When I ordered, the sale rep promised good technical support and gave me an 800 number, but after I paid the $2000, I learned that the 800 number she gave me doesn't support CS6 and hangs up on me. Adobe doesn't call it a current product even though they just sold it to me about 3 weeks ago.
Would appreciate any help you experts can offer. If I can't solve this, the last backup I can use was from June and I will have lost HUNDREDS of hours of work and assets that I cannot replace.
Exhausted and still desperately in need of help... -
My Illustrator CS6 will not launch
I was working with an AI file in Illustrator today. Everything was working fine and I made some edits and placed the file in my inDesign document. I saw another change I wanted to make so I right clicked on the file and selected Edit with Illustrator. I received a Windows pop up box that said, "Adobe Illustrator CS6 has stopped working A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available." The only option was to click the "Close program" button. No other info was given. For the last two hours I have been searching Google, these forums and asking some of my Illustrator friends if they had any ideas.
I can open the program by holding down the shift key and I can even open a file but no features are available (See image) As you can see most of the options in the windows are missing. Even if I open a file, nothing in the Window menu is available and even preferences will not open. I can't even use shortcuts.
Google says you can reset/delete preferences by holding shift - control - at while opening the program. This still doesn't work and the system crashes on the load of ColorHarmony.aip
I have not reinstalled the software because after reading other issues on the net that were very similar to mine, this did not help. I was working with fonts and deleted one because it didn't work at all. I don't remember the name but I know it started with a T. When I went to Windows/Fonts the font only came up as hahahah hahaha instead of characters of the alphabet. So, I deleted it thinking something is up with this font. Maybe I've messed up a required font?
I am running Illustrator CS6 16.0.3 64bit.
I finally found an article that pointed me to three logs. There was nothing with the date and time of my last attempt to open the software in PDApp.log. The file oobelib.log had the following info from my last attempt to open the program:
2015-02-27 00:15:20 [6512] Adobe Silent Activator: ***********Silent Activator Launched = 7.0.1.107,7.1 ************
2015-02-27 00:15:20 [6512] SLCoreService: Starting up SLCore 2.0 Release (build 2.0.1.360321).
2015-02-27 00:15:20 [6512] SLCoreService: Service construction took 0.0 ms and succeed.
2015-02-27 00:15:20 [6512] PCDService: PCD Service in non-threaded mode
2015-02-27 00:15:20 [6512] AXFBLicensing: All function pointers successfully retrieved
2015-02-27 00:15:20 [6512] Activation: ProcessXMLFile : XML File successfully parsed!
2015-02-27 00:15:20 [6512] Activation: LEID=Illustrator-CS6-Win-GM DLEID=DesignWebSuitePremium-CS6-Win-GM ELEID=DesignWebSuitePremium-CS6-Win-GM LOCALE=en_US APPAMT = C:\Program Files\Adobe\Adobe Illustrator CS6 (64 Bit)\Support Files\Contents\Windows\AMT DAMT = C:\Program Files (x86)\Common Files\Adobe\Adobe Creative Suite 6 Design and Web Premium\AMT
2015-02-27 00:15:20 [6512] HEADLESS MODE: HEADLESS MODE is : LaunchMode_UI
2015-02-27 00:15:20 [6512] SLCoreService: Syncing to license store...
2015-02-27 00:15:20 [6512] SLCoreService: Found server mkey.
2015-02-27 00:15:20 [6512] SLCoreService: Loading license references...
2015-02-27 00:15:20 [6512] SLCoreService: Found 4 license file(s)
2015-02-27 00:15:20 [6512] SLCoreService: Parsing license file [202753869.lic] succeed.
2015-02-27 00:15:20 [6512] SLCoreService: Parsing license file [218912877.lic] succeed.
2015-02-27 00:15:20 [6512] SLCoreService: Parsing license file [250161213.lic] succeed.
2015-02-27 00:15:20 [6512] SLCoreService: Parsing license file [28738525.lic] succeed.
2015-02-27 00:15:20 [6512] SLCoreService: License store synchronization took 44.3 ms and succeed.
2015-02-27 00:15:20 [6512] SLCoreService: Query license: type = 3, duration = permanent, remaining = permanent.
2015-02-27 00:15:20 [6512] Activation: SA functionality for post-chrome mode
2015-02-27 00:15:20 [6512] Activation: ExpirySerialNumber : Expiration data found.
2015-02-27 00:15:20 [6512] Activation: ExpirySerialNumber : Serial Number not expired.
2015-02-27 00:15:20 [6512] SLCoreService: Shutting down SLCore 2.0 Release (build 2.0.1.360321).
2015-02-27 00:15:20 [6512] SLCoreService: Service destruction took 0.4 ms and succeed.
2015-02-27 00:15:20 [6512] Adobe Silent Activator: Checking for other cached SA jobs....
2015-02-27 00:15:20 [6512] PCDService: PCD Service in non-threaded mode
2015-02-27 00:15:20 [6512] PCDService: Failed to read value for key [DATA] in hive [SAFILELIST] from cache : 769
2015-02-27 00:15:20 [6512] Adobe Silent Activator: No cached jobs found !
2015-02-27 00:15:20 [6512] Adobe Silent Activator: ***********Silent Activator End*******************
**** NEXT LOG - AMT3.LOG ****
The next next file my resource told me to look at was amt3.log. This file consist of the following info:
2015-02-27 00:15:16 [5484] AMT: START SESSION, library version 6.0.0.75,6.0
2015-02-27 00:15:16 [5484] AMT: Initializing C:\Program Files\Adobe\Adobe Illustrator CS6 (64 Bit)\Support Files\Contents\Windows\
2015-02-27 00:15:16 [5484] AMT: Adobe License Manager version 3.5 (build 2.0) RELEASE
2015-02-27 00:15:16 [5484] AMT: Virtualization Turned off
2015-02-27 00:15:16 [5484] PCDService: PCD Service in non-threaded mode
2015-02-27 00:15:16 [5484] performance: AMTPreObtainProductLicense took 1.039846 ms
2015-02-27 00:15:16 [5484] AMT: RW check key updated !
2015-02-27 00:15:16 [5484] AMT: App Product Locale [0] = en_US
2015-02-27 00:15:16 [5484] config: Loading configuration for C:\Program Files\Adobe\Adobe Illustrator CS6 (64 Bit)\Support Files\Contents\Windows\AMT\application.xml
2015-02-27 00:15:16 [5484] config: Found payload code {9D3BB9DA-1F59-4DCF-A0BB-691FA8EA2582}
2015-02-27 00:15:16 [5484] PCDService: found driver code {402F6F2E-5683-491C-977D-0CA599A07CAF}
2015-02-27 00:15:16 [5484] config: config: Host app was installed, using installed license configuration.
2015-02-27 00:15:16 [5484] PCDService: Failed to read value for key [FLMap] in hive [Illustrator-CS6-Win-GM{|}ALL] from cache : 769
2015-02-27 00:15:16 [5484] config: Setting current license to the driver at startup because no mapping was found.
2015-02-27 00:15:16 [5484] config: Setting current license to DesignWebSuitePremium-CS6-Win-GM [ALL]
2015-02-27 00:15:16 [5484] config: payload code: {9D3BB9DA-1F59-4DCF-A0BB-691FA8EA2582}
2015-02-27 00:15:16 [5484] config: driver payload code: {402F6F2E-5683-491C-977D-0CA599A07CAF}
2015-02-27 00:15:16 [5484] config: driver licensing code: DesignWebSuitePremium-CS6-Win-GM
2015-02-27 00:15:16 [5484] config: current licensing code: DesignWebSuitePremium-CS6-Win-GM
2015-02-27 00:15:16 [5484] config: current locale code: ALL
2015-02-27 00:15:16 [5484] config: Done loading configuration
2015-02-27 00:15:16 [5484] config: Setting insalled locales
2015-02-27 00:15:16 [5484] config: Changing locale to "en_US" because old locale "" is not in the new list of installed languages
2015-02-27 00:15:16 [5484] AMT: Installed Locale [0] = en_US
2015-02-27 00:15:16 [5484] AMT: Reordered Locale [0] = en_US
2015-02-27 00:15:16 [5484] AMT: config: Finding license info for payload: {402F6F2E-5683-491C-977D-0CA599A07CAF}
2015-02-27 00:15:16 [5484] AMT: config: PayloadCode: {9D3BB9DA-1F59-4DCF-A0BB-691FA8EA2582}
2015-02-27 00:15:16 [5484] AMT: config: Driver PayloadCode: {402F6F2E-5683-491C-977D-0CA599A07CAF}
2015-02-27 00:15:16 [5484] AMT: config: Installed LicensingCode: DesignWebSuitePremium-CS6-Win-GM
2015-02-27 00:15:16 [5484] PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{9D3BB9DA-1F59-4DCF-A0BB-691FA8EA2582}] in master : 10
2015-02-27 00:15:16 [5484] PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{402F6F2E-5683-491C-977D-0CA599A07CAF}] in master : 10
2015-02-27 00:15:16 [5484] PCDService: No value for key [BridgeTalkCode] in hive [{402F6F2E-5683-491C-977D-0CA599A07CAF}] in master : 10
2015-02-27 00:15:16 [5484] PCDService: No value for key [ISO_TAGGING_DISABLED] in hive [Illustrator-CS6-Win-GM] in master : 10
2015-02-27 00:15:16 [5484] PCDService: No value for key [EULA] in hive [{402F6F2E-5683-491C-977D-0CA599A07CAF}] in master : 10
2015-02-27 00:15:16 [5484] PCDService: No value for key [Registration] in hive [{402F6F2E-5683-491C-977D-0CA599A07CAF}] in master : 10
2015-02-27 00:15:16 [5484] PCDService: No value for key [Registration] in hive [{9D3BB9DA-1F59-4DCF-A0BB-691FA8EA2582}] in master : 10
2015-02-27 00:15:16 [5484] PCDService: No value for key [Growl] in hive [{402F6F2E-5683-491C-977D-0CA599A07CAF}] in master : 10
2015-02-27 00:15:16 [5484] PCDService: No value for key [Growl] in hive [{9D3BB9DA-1F59-4DCF-A0BB-691FA8EA2582}] in master : 10
2015-02-27 00:15:16 [5484] PCDService: No value for key [EULAForPassive] in hive [Illustrator-CS6-Win-GM] in master : 10
2015-02-27 00:15:16 [5484] PCDService: No value for key [EULAForPassive] in hive [DesignWebSuitePremium-CS6-Win-GM] in master : 10
2015-02-27 00:15:16 [5484] PCDService: No value for key [Updates] in hive [{402F6F2E-5683-491C-977D-0CA599A07CAF}] in master : 10
2015-02-27 00:15:16 [5484] PCDService: No value for key [Updates] in hive [{9D3BB9DA-1F59-4DCF-A0BB-691FA8EA2582}] in master : 10
2015-02-27 00:15:16 [5484] PCDService: No value for key [SuiteFeatureCount] in hive [DesignWebSuitePremium-CS6-Win-GM] in master : 10
2015-02-27 00:15:16 [5484] AMT: Application can be serialized (Non Passive App).
2015-02-27 00:15:16 [5484] PCDService: Failed to read value for key [LicensedLocales] in hive [Illustrator-CS6-Win-GM{|}LicLoc] from cache : 769
2015-02-27 00:15:16 [5484] config: Setting current license to DesignWebSuitePremium-CS6-Win-GM [en_US]
2015-02-27 00:15:16 [5484] config: Enigma Data Found from SLCache
2015-02-27 00:15:16 [5484] PCDService: Failed to read value for key [AMTConfigPath] in hive [{402F6F2E-5683-491C-977D-0CA599A07CAF}] from cache : 769
2015-02-27 00:15:16 [5484] PCDService: No value for key [ExpirationDate] in hive [Illustrator-CS6-Win-GM] in master : 10
2015-02-27 00:15:16 [5484] AMT: Subsequent launch (serial [90148713156021585045]).
2015-02-27 00:15:16 [5484] AMT: Application state initialized. Obtaining Product License.
2015-02-27 00:15:16 [5484] AMT: Obtaining client features from cache.
2015-02-27 00:15:16 [5484] AMT: Obtaining client product info from cache.
2015-02-27 00:15:16 [5484] PCDService: No value for key [ExpirationDate] in hive [Illustrator-CS6-Win-GM] in master : 10
2015-02-27 00:15:16 [5484] PCDService: No value for key [ENABLE_GUEST] in hive [DesignWebSuitePremium-CS6-Win-GM] in master : 10
2015-02-27 00:15:16 [5484] PCDService: No value for key [ExpirationDate] in hive [Illustrator-CS6-Win-GM] in master : 10
2015-02-27 00:15:16 [5484] AMT: Running in PROV_APP
2015-02-27 00:15:16 [5484] PCDService: No value for key [EULADelay] in hive [{402F6F2E-5683-491C-977D-0CA599A07CAF}] in master : 10
2015-02-27 00:15:16 [5484] PCDService: No value for key [EULADelay] in hive [{402F6F2E-5683-491C-977D-0CA599A07CAF}] in master : 10
2015-02-27 00:15:16 [5484] PCDService: No value for key [MediaTag] in hive [{402F6F2E-5683-491C-977D-0CA599A07CAF}] in master : 10
2015-02-27 00:15:16 [5484] config: No media tag found for payload {402F6F2E-5683-491C-977D-0CA599A07CAF}
2015-02-27 00:15:16 [5484] config: Using default media policy RET
2015-02-27 00:15:16 [5484] uiswitch: EULA has already been accepted.
2015-02-27 00:15:16 [5484] AMT: This is a subsequent launch. Deferring services.
2015-02-27 00:15:16 [5484] performance: AMTObtainProductLicense took 24.793335 ms
2015-02-27 00:15:18 [5484] AMT: Pre-Validating Product License.
2015-02-27 00:15:18 [5484] AMT: Services not yet loaded in this session.
2015-02-27 00:15:18 [5484] AMT: Loading services in background to get ready for Validate call.
2015-02-27 00:15:18 [5484] AMT: Spawning background thread to load services.
2015-02-27 00:15:18 [5484] performance: AMTPreValidateProductLicense took 142.779556 ms
2015-02-27 00:15:18 [5484] AMT: Starting work on prevalidate thread.
2015-02-27 00:15:18 [5484] AMT: Looking for alternate serial if any.
2015-02-27 00:15:18 [5484] AMT: Found Serial = 901487131560215850457198
2015-02-27 00:15:18 [5484] AMT: AMTPlugPlug : Get Licensing information
2015-02-27 00:15:18 [5484] AMT: Looking for alternate serial if any.
2015-02-27 00:15:18 [5484] AMT: Found Serial = 901487131560215850457198
2015-02-27 00:15:18 [5484] AMT: PlugPlug : AdobeId has been created or SN with no SaaS bit
2015-02-27 00:15:18 [5484] AMT: PlugPlug : Can Go Online returned as true
2015-02-27 00:15:19 [5484] AMT: AMTPlugPlug : Getting the AdobeID / Timestamp Map
2015-02-27 00:15:19 [5484] AMT: AMTPlugPlug : Preparing response for getProductLicenseInfo
2015-02-27 00:15:19 [5484] performance: AMTPlugPlugRequest took 1036.806396 ms
2015-02-27 00:15:19 [5484] AMT: Looking for alternate serial if any.
2015-02-27 00:15:20 [5484] AMT: RW check key updated !
2015-02-27 00:15:20 [5484] AMT: AMT: PreValidating Product License.
2015-02-27 00:15:20 [5484] AMT: Launch Workflow not yet done in this session.
2015-02-27 00:15:20 [5484] AMT: Starting Background Subsequent Launch Workflow
2015-02-27 00:15:20 [5484] AMT: Starting ALM workflow.
2015-02-27 00:15:20 [5484] AMT: Initializing ALM for serialized activation.
2015-02-27 00:15:20 [5484] ALMService: Initializing as licensed app
2015-02-27 00:15:20 [5484] ALM: _info_: Start ALM 3.5 Release (build 3.5.2.0)
2015-02-27 00:15:20 [5484] SLCoreService: Starting up SLCore 2.0 Release (build 2.0.1.301001).
2015-02-27 00:15:20 [5484] SLCoreService: Service construction took 0.0 ms and succeed.
2015-02-27 00:15:20 [5484] ALM: _info_: LEID passed DesignWebSuitePremium-CS6-Win-GM is used to configure SLCore = 0
2015-02-27 00:15:20 [5484] ALM: _info_: Host app is Licensable App
2015-02-27 00:15:20 [5484] AMT: Found Serial = 901487131560215850457198
2015-02-27 00:15:20 [5484] AMT: AMTPlugPlug : Get Licensing information
2015-02-27 00:15:20 [5484] AMT: Looking for alternate serial if any.
2015-02-27 00:15:20 [5484] ALM: _info_: Got DOM List from FA_Set
2015-02-27 00:15:20 [5484] AMT: Found Serial = 901487131560215850457198
2015-02-27 00:15:20 [5484] ALM: _info_: Found LEID Illustrator-CS6-Win-GM with AMT Path C:\Program Files\Adobe\Adobe Illustrator CS6 (64 Bit)\Support Files\Contents\Windows\AMT
2015-02-27 00:15:20 [5484] ALM: _info_: Found LEID DesignWebSuitePremium-CS6-Win-GM with AMT Path C:\Program Files (x86)\Common Files\Adobe\Adobe Creative Suite 6 Design and Web Premium\AMT
2015-02-27 00:15:20 [5484] ALM: _info_: Found LEID VideoSuitePremium-CS6-Win-GM with AMT Path C:\Program Files (x86)\Common Files\Adobe\ssc\VideoSuitePremium-CS6-Win-GM
2015-02-27 00:15:20 [5484] PCDService: No value for key [MediaTag] in hive [{402F6F2E-5683-491C-977D-0CA599A07CAF}] in master : 10
2015-02-27 00:15:20 [5484] config: No media tag found for payload {402F6F2E-5683-491C-977D-0CA599A07CAF}
2015-02-27 00:15:20 [5484] config: Using default media policy RET
2015-02-27 00:15:20 [5484] ALM: _info_: MediaTagPolicy is RET
2015-02-27 00:15:20 [5484] PCDService: No value for key [NTL_WO_SN] in hive [DesignWebSuitePremium-CS6-Win-GM] in master : 10
2015-02-27 00:15:20 [5484] ALM: _info_: Canonical LEID is Illustrator-CS6-Win-GM
2015-02-27 00:15:20 [5484] ALM: _info_: Driver LEID is DesignWebSuitePremium-CS6-Win-GM
2015-02-27 00:15:20 [5484] ALM: _info_: Set Running Locale to en_US
2015-02-27 00:15:20 [5484] AMT: Performing ALM silent license verification.
2015-02-27 00:15:20 [5484] ALM: _info_: Validate license at Post-Chrome time, running locale is en_US
2015-02-27 00:15:20 [5484] ALM: _info_: Searching license for locale en_US ...
2015-02-27 00:15:20 [5484] AMT: PlugPlug : AdobeId has been created or SN with no SaaS bit
2015-02-27 00:15:20 [5484] AMT: PlugPlug : Can Go Online returned as true
2015-02-27 00:15:20 [5484] PCDService: Failed to read value for key [901487131560215850457198] in hive [RejectedSNDomain_CS5] from cache : 769
2015-02-27 00:15:20 [5484] ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for en_US
2015-02-27 00:15:20 [5484] ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is installed
2015-02-27 00:15:20 [5484] ALM: _info_: Found existing serialization under LEID DesignWebSuitePremium-CS6-Win-GM, the serial number locale is en_US
2015-02-27 00:15:20 [5484] ALM: _info_: This is the running locale, stop the search
2015-02-27 00:15:20 [5484] AMT: AMTPlugPlug : Getting the AdobeID / Timestamp Map
2015-02-27 00:15:20 [5484] PCDService: Failed to read value for key [901487131560215850457198] in hive [RejectedSNDomain_CS5] from cache : 769
2015-02-27 00:15:20 [5484] ALM: _info_: alm::IsLangPackForLocaleInstalled - Checking if lang pack is installed for en_US
2015-02-27 00:15:20 [5484] ALM: _info_: alm::IsLangPackForLocaleInstalled - Lang pack is installed
2015-02-27 00:15:20 [5484] AMT: AMTPlugPlug : Preparing response for getProductLicenseInfo
2015-02-27 00:15:20 [5484] performance: AMTPlugPlugRequest took 347.622284 ms
2015-02-27 00:15:20 [5484] PCDService: Failed to read value for key [901487131560215850457198] in hive [RejectedSNDomain_CS5] from cache : 769
2015-02-27 00:15:20 [5484] PCDService: Failed to read value for key [901487131560215850457198] in hive [RejectedSNDomain_CS5] from cache : 769
2015-02-27 00:15:20 [5484] config: Setting current license to DesignWebSuitePremium-CS6-Win-GM [en_US]
2015-02-27 00:15:20 [5484] SLCoreService: Syncing to license store...
2015-02-27 00:15:20 [5484] SLCoreService: Found server mkey.
2015-02-27 00:15:20 [5484] SLCoreService: Loading license references...
2015-02-27 00:15:20 [5484] SLCoreService: Found 4 license file(s)
2015-02-27 00:15:20 [5484] SLCoreService: Parsing license file [202753869.lic] succeed.
2015-02-27 00:15:20 [5484] SLCoreService: Parsing license file [218912877.lic] succeed.
2015-02-27 00:15:20 [5484] SLCoreService: Parsing license file [250161213.lic] succeed.
2015-02-27 00:15:20 [5484] SLCoreService: Parsing license file [28738525.lic] succeed.
2015-02-27 00:15:20 [5484] SLCoreService: License store synchronization took 66.2 ms and succeed.
2015-02-27 00:15:20 [5484] SLCoreService: Query license: type = 3, duration = permanent, remaining = permanent.
2015-02-27 00:15:20 [5484] SLCoreService: Query license: type = 3, duration = permanent, remaining = permanent.
2015-02-27 00:15:20 [5484] ALM: _info_: License Is Valid.
2015-02-27 00:15:20 [5484] SLCoreService: Query license: type = 3, duration = permanent, remaining = permanent.
2015-02-27 00:15:20 [5484] PCDService: No value for key [PDApp_WF] in hive [DesignWebSuitePremium-CS6-Win-GM] in cache : 519
2015-02-27 00:15:20 [5484] SLCoreService: Query license: type = 3, duration = permanent, remaining = permanent.
2015-02-27 00:15:20 [5484] ALM: _info_: Performing Disabled Check
2015-02-27 00:15:20 [5484] SLCoreService: Feature Acrobat_10.0 is enabled.
2015-02-27 00:15:20 [5484] SLCoreService: Feature Acrobat_Base_10.0 is enabled.
2015-02-27 00:15:20 [5484] SLCoreService: Feature Acrobat_Distiller_10.0 is enabled.
2015-02-27 00:15:20 [5484] SLCoreService: Feature Acrobat_Professional_10.0 is enabled.
2015-02-27 00:15:20 [5484] SLCoreService: Feature Bridge_Base_5.0 is enabled.
2015-02-27 00:15:20 [5484] SLCoreService: Feature Bridge_CameraRaw_5.0 is enabled.
2015-02-27 00:15:20 [5484] SLCoreService: Feature Bridge_ColorSettings_5.0 is enabled.
2015-02-27 00:15:20 [5484] SLCoreService: Feature Bridge_MiniBridge_2.0 is enabled.
2015-02-27 00:15:20 [5484] SLCoreService: Feature CreativeSuite_6.0 is enabled.
2015-02-27 00:15:20 [5484] SLCoreService: Feature CreativeSuite_DesignWebPremium_6.0 is enabled.
2015-02-27 00:15:20 [5484] SLCoreService: Feature Dreamweaver_12.0 is enabled.
2015-02-27 00:15:20 [5484] SLCoreService: Feature Dreamweaver_Base_12.0 is enabled.
2015-02-27 00:15:20 [5484] SLCoreService: Feature Fireworks_12.0 is enabled.
2015-02-27 00:15:20 [5484] SLCoreService: Feature Fireworks_Base_12.0 is enabled.
2015-02-27 00:15:20 [5484] SLCoreService: Feature Flash_12.0 is enabled.
2015-02-27 00:15:20 [5484] SLCoreService: Feature Flash_Base_12.0 is enabled.
2015-02-27 00:15:20 [5484] SLCoreService: Feature Flash_Pro_12.0 is enabled.
2015-02-27 00:15:20 [5484] SLCoreService: Feature Illustrator_16.0 is enabled.
2015-02-27 00:15:20 [5484] SLCoreService: Feature Illustrator_Base_16.0 is enabled.
2015-02-27 00:15:20 [5484] SLCoreService: Feature InDesign_8.0 is enabled.
2015-02-27 00:15:20 [5484] SLCoreService: Feature InDesign_Base_8.0 is enabled.
2015-02-27 00:15:20 [5484] SLCoreService: Feature MediaEncoder_Base_3.0 is enabled.
2015-02-27 00:15:20 [5484] SLCoreService: Feature Photoshop_13.0 is enabled.
2015-02-27 00:15:20 [5484] SLCoreService: Feature Photoshop_Base_13.0 is enabled.
2015-02-27 00:15:20 [5484] SLCoreService: Feature Photoshop_Premium_13.0 is enabled.
2015-02-27 00:15:20 [5484] SLCoreService: No value for key [DataColl] in user dictionary.
2015-02-27 00:15:20 [5484] ALM: _info_: No data collection required
2015-02-27 00:15:20 [5484] ALM: _info_: Launching Silent Activator in Emergency Mode...
2015-02-27 00:15:20 [5484] SLCoreService: Feature Acrobat_10.0 is enabled.
2015-02-27 00:15:20 [5484] SLCoreService: Feature Acrobat_Base_10.0 is enabled.
2015-02-27 00:15:20 [5484] SLCoreService: Feature Acrobat_Distiller_10.0 is enabled.
2015-02-27 00:15:20 [5484] SLCoreService: Feature Acrobat_Professional_10.0 is enabled.
2015-02-27 00:15:20 [5484] SLCoreService: Feature Bridge_Base_5.0 is enabled.
2015-02-27 00:15:20 [5484] SLCoreService: Feature Bridge_CameraRaw_5.0 is enabled.
2015-02-27 00:15:20 [5484] SLCoreService: Feature Bridge_ColorSettings_5.0 is enabled.
2015-02-27 00:15:20 [5484] SLCoreService: Feature Bridge_MiniBridge_2.0 is enabled.
2015-02-27 00:15:20 [5484] SLCoreService: Feature CreativeSuite_6.0 is enabled.
2015-02-27 00:15:20 [5484] SLCoreService: Feature CreativeSuite_DesignWebPremium_6.0 is enabled.
2015-02-27 00:15:20 [5484] SLCoreService: Feature Dreamweaver_12.0 is enabled.
2015-02-27 00:15:20 [5484] SLCoreService: Feature Dreamweaver_Base_12.0 is enabled.
2015-02-27 00:15:20 [5484] SLCoreService: Feature Fireworks_12.0 is enabled.
2015-02-27 00:15:20 [5484] SLCoreService: Feature Fireworks_Base_12.0 is enabled.
2015-02-27 00:15:20 [5484] SLCoreService: Feature Flash_12.0 is enabled.
2015-02-27 00:15:20 [5484] SLCoreService: Feature Flash_Base_12.0 is enabled.
2015-02-27 00:15:20 [5484] SLCoreService: Feature Flash_Pro_12.0 is enabled.
2015-02-27 00:15:20 [5484] SLCoreService: Feature Illustrator_16.0 is enabled.
2015-02-27 00:15:20 [5484] SLCoreService: Feature Illustrator_Base_16.0 is enabled.
2015-02-27 00:15:20 [5484] SLCoreService: Feature InDesign_8.0 is enabled.
2015-02-27 00:15:20 [5484] SLCoreService: Feature InDesign_Base_8.0 is enabled.
2015-02-27 00:15:20 [5484] SLCoreService: Feature MediaEncoder_Base_3.0 is enabled.
2015-02-27 00:15:20 [5484] SLCoreService: Feature Photoshop_13.0 is enabled.
2015-02-27 00:15:20 [5484] SLCoreService: Feature Photoshop_Base_13.0 is enabled.
2015-02-27 00:15:20 [5484] SLCoreService: Feature Photoshop_Premium_13.0 is enabled.
2015-02-27 00:15:20 [5484] PCDService: No value for key [ALM_Info_S1] in hive [DesignWebSuitePremium-CS6-Win-GM{|}en_US] in cache : 519
2015-02-27 00:15:20 [5484] ALM: _info_: Performing Block Check
2015-02-27 00:15:20 [5484] SLCoreService: Query license: type = 3, duration = permanent, remaining = permanent.
2015-02-27 00:15:20 [5484] ALM: _info_: Block Check ByPassed
2015-02-27 00:15:20 [5484] SLCoreService: Query license: type = 3, duration = permanent, remaining = permanent.
2015-02-27 00:15:20 [5484] ALM: _time_: (func: ALM_License_SilentValidate, duration: 0.577 sec)
2015-02-27 00:15:20 [5484] ALM: _info_: ALM_License_SilentValidate return license status: Valid And Activated
2015-02-27 00:15:20 [5484] config: Enigma Data Found from SLCache
2015-02-27 00:15:20 [5484] AMT: License check shows serialized product is already activated.
2015-02-27 00:15:20 [5484] PCDService: No value for key [STORE_URL] in hive [Illustrator-CS6-Win-GM] in master : 10
2015-02-27 00:15:20 [5484] PCDService: Failed to get enigma data from hive [901487007673310060752956]: 769
2015-02-27 00:15:20 [5484] PCDService: Failed to get enigma data from hive [901487007673310060752956]: 769
2015-02-27 00:15:20 [5484] PCDService: Failed to get enigma data from hive [901487007673310060752956]: 769
2015-02-27 00:15:20 [5484] PCDService: No value for key [NTL_WO_SN] in hive [Illustrator-CS6-Win-GM] in master : 10
2015-02-27 00:15:20 [5484] AMT: Running in PROV_APP
2015-02-27 00:15:20 [5484] uiswitch: Key Value WorkFlowType [SilentActivator]
2015-02-27 00:15:20 [5484] uiswitch: Key Value LaunchMode [postchrome]
2015-02-27 00:15:20 [5484] uiswitch: Key Value AppName [CS6 Design and Web Premium]
2015-02-27 00:15:20 [5484] uiswitch: Key Value AppPath [C:\Program Files\Adobe\Adobe Illustrator CS6 (64 Bit)\Support Files\Contents\Windows]
2015-02-27 00:15:20 [5484] uiswitch: Key Value AppLaunchPath [C:\Program Files\Adobe\Adobe Illustrator CS6 (64 Bit)\Support Files\Contents\Windows\Illustrator.exe]
2015-02-27 00:15:20 [5484] uiswitch: Key Value AppRunningLEID [Illustrator-CS6-Win-GM]
2015-02-27 00:15:20 [5484] uiswitch: Key Value AppDriverLEID [DesignWebSuitePremium-CS6-Win-GM]
2015-02-27 00:15:20 [5484] uiswitch: Key Value AppLicensingLEID [DesignWebSuitePremium-CS6-Win-GM]
2015-02-27 00:15:20 [5484] uiswitch: Key Value AdobeCode [{9D3BB9DA-1F59-4DCF-A0BB-691FA8EA2582}]
2015-02-27 00:15:20 [5484] uiswitch: Key Value DriverAdobeCode [{402F6F2E-5683-491C-977D-0CA599A07CAF}]
2015-02-27 00:15:20 [5484] uiswitch: Key Value AppAMTPath [C:\Program Files\Adobe\Adobe Illustrator CS6 (64 Bit)\Support Files\Contents\Windows\AMT]
2015-02-27 00:15:20 [5484] uiswitch: Key Value AppDriverAMTPath [C:\Program Files (x86)\Common Files\Adobe\Adobe Creative Suite 6 Design and Web Premium\AMT]
2015-02-27 00:15:20 [5484] uiswitch: Key Value AppLicensingAMTPath [C:\Program Files (x86)\Common Files\Adobe\Adobe Creative Suite 6 Design and Web Premium\AMT]
2015-02-27 00:15:20 [5484] uiswitch: Key Value AppTrialSerialNumber [901487007673310060752956]
2015-02-27 00:15:20 [5484] uiswitch: Key Value ShowEULA [false]
2015-02-27 00:15:20 [5484] uiswitch: Key Value BuyURL [http://www.adobe.com/go/buy?]
2015-02-27 00:15:20 [5484] uiswitch: Key Value AdobeIDCreated [true]
2015-02-27 00:15:20 [5484] uiswitch: Key Value AppAMTBkGndFilePath [C:\Program Files\Adobe\Adobe Illustrator CS6 (64 Bit)\Support Files\Contents\Windows\AMT\LMResources\background.png]
2015-02-27 00:15:20 [5484] uiswitch: Key Value AppAMTLogoFilePath [C:\Program Files\Adobe\Adobe Illustrator CS6 (64 Bit)\Support Files\Contents\Windows\AMT\LMResources\adobelogo.png]
2015-02-27 00:15:20 [5484] uiswitch: Key Value AppAMTLicenseAFAQFilePath [C:\Program Files\Adobe\Adobe Illustrator CS6 (64 Bit)\Support Files\Contents\Windows\OBLRes\en_US\LicenseFAQ.html]
2015-02-27 00:15:20 [5484] uiswitch: Key Value AppAMTConnectionFAQFilePath [C:\Program Files\Adobe\Adobe Illustrator CS6 (64 Bit)\Support Files\Contents\Windows\OBLRes\en_US\ConnectionFAQ.html]
2015-02-27 00:15:20 [5484] uiswitch: Key Value AppRunningLocale [en_US]
2015-02-27 00:15:20 [5484] uiswitch: Key Value AppListOfLocales [en_US]
2015-02-27 00:15:20 [5484] uiswitch: Key Value AppProcessID []
2015-02-27 00:15:20 [5484] uiswitch: Key Value ProductID [543]
2015-02-27 00:15:20 [5484] uiswitch: Key Value ProductVersion [6.0]
2015-02-27 00:15:20 [5484] uiswitch: Key Value Platform [0]
2015-02-27 00:15:20 [5484] uiswitch: Key Value AppHostAppType [ALM_HostAppType_LicensedProduct]
2015-02-27 00:15:20 [5484] uiswitch: Key Value AppEULAFolderPath []
2015-02-27 00:15:20 [5484] uiswitch: Key Value NoTrial [0]
2015-02-27 00:15:20 [5484] uiswitch: Key Value UpgradeCheckRequired [0]
2015-02-27 00:15:20 [5484] uiswitch: Key Value ExtendedProfileRegURL [http://www.adobe.com/go/adobemembership?productID=543&release=6.0&platform=0&locale=en_US& source=PCSTHX]
2015-02-27 00:15:20 [5484] uiswitch: Key Value ClaimSource [nag_trial]
2015-02-27 00:15:20 [5484] uiswitch: Key Value RefreshWF [0]
2015-02-27 00:15:20 [5484] uiswitch: Key Value TrialGrace [30]
2015-02-27 00:15:20 [5484] uiswitch: Key Value TrialLeft [30]
2015-02-27 00:15:20 [5484] uiswitch: Key Value ApplicationLaunchMode [LaunchMode_UI]
2015-02-27 00:15:20 [5484] uiswitch: SilentActivator
2015-02-27 00:15:20 [5484] uiswitch: Silent Activator
2015-02-27 00:15:20 [5484] uiswitch: Launched
2015-02-27 00:15:20 [5484] ALM: _info_: Entered ALM_NeedANAG
2015-02-27 00:15:20 [5484] PCDService: No value for key [ADOBEID_EXT_PROFILE] in hive [901487131560215850457198] in cache : 519
2015-02-27 00:15:20 [5484] ALM: _info_: Exiting ALM_NeedANAG
2015-02-27 00:15:20 [5484] PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{402F6F2E-5683-491C-977D-0CA599A07CAF}] in master : 10
2015-02-27 00:15:20 [5484] PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{9D3BB9DA-1F59-4DCF-A0BB-691FA8EA2582}] in master : 10
2015-02-27 00:15:20 [5484] PCDService: No value for key [Updates] in hive [{402F6F2E-5683-491C-977D-0CA599A07CAF}] in master : 10
2015-02-27 00:15:20 [5484] PCDService: No value for key [Updates] in hive [{9D3BB9DA-1F59-4DCF-A0BB-691FA8EA2582}] in master : 10
2015-02-27 00:15:20 [5484] AUMService: config: No AdobeUpdaterCode found in configuration; AUM will be disabled.
2015-02-27 00:15:20 [5484] ServiceLoader: looking for library C:\Program Files\Adobe\Adobe Illustrator CS6 (64 Bit)\Support Files\Contents\Windows\updaternotifications.dll
2015-02-27 00:15:20 [5484] ServiceLoader: Found library C:\Program Files\Adobe\Adobe Illustrator CS6 (64 Bit)\Support Files\Contents\Windows\updaternotifications.dll
2015-02-27 00:15:20 [5484] AUMService: IsUpdaterEnabled call
2015-02-27 00:15:20 [5484] AUMService: IsUpdaterEnabled call succeeded
2015-02-27 00:15:20 [5484] ALM: _info_: Deactivation menu is enabled
2015-02-27 00:15:20 [5484] AMT: Completed Launch Workflow successfully.
2015-02-27 00:15:20 [5484] AMT: Calling AUM API to create scheduler entry to be used by updater.
2015-02-27 00:15:20 [5484] PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{402F6F2E-5683-491C-977D-0CA599A07CAF}] in master : 10
2015-02-27 00:15:20 [5484] PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{9D3BB9DA-1F59-4DCF-A0BB-691FA8EA2582}] in master : 10
2015-02-27 00:15:20 [5484] PCDService: No value for key [Updates] in hive [{402F6F2E-5683-491C-977D-0CA599A07CAF}] in master : 10
2015-02-27 00:15:20 [5484] PCDService: No value for key [Updates] in hive [{9D3BB9DA-1F59-4DCF-A0BB-691FA8EA2582}] in master : 10
2015-02-27 00:15:20 [5484] AUMService: config: No AdobeUpdaterCode found in configuration; AUM will be disabled.
2015-02-27 00:15:20 [5484] AUMService: IsUpdaterEnabled call
2015-02-27 00:15:20 [5484] AUMService: IsUpdaterEnabled call succeeded
2015-02-27 00:15:20 [5484] AUMService: Get LEID xml call
2015-02-27 00:15:20 [5484] AUMService: Get LEID XML call succeeded
2015-02-27 00:15:20 [5484] AMT: AUM GetLEID called with status =0.
2015-02-27 00:15:20 [5484] AMT: Checking client features against cache.
2015-02-27 00:15:20 [5484] AMT: Feature Illustrator_Base 16.0 is licensed (was licensed).
2015-02-27 00:15:20 [5484] AMT: Feature Bridge_Base 4.0 is unlicensed (was unlicensed).
2015-02-27 00:15:20 [5484] AMT: Feature MobileCenter_Base 3.0 is unlicensed (was unlicensed).
2015-02-27 00:15:20 [5484] AMT: Validating client product info against cache.
2015-02-27 00:15:20 [5484] PCDService: No value for key [ExpirationDate] in hive [Illustrator-CS6-Win-GM] in master : 10
2015-02-27 00:15:20 [5484] AMT: Starting Data Collection for SWTag_Init()
2015-02-27 00:15:20 [5484] AMT: DoISOTagging() productCanonicalLEID = Illustrator-CS6-Win-GM;outMappedLEID = DesignWebSuitePremium-CS6-Win-GM, unused = DesignWebSuitePremium-CS6-Win-GM
2015-02-27 00:15:20 [5484] AMT: DoISOTagging() productPayloadCode = {9D3BB9DA-1F59-4DCF-A0BB-691FA8EA2582};driverPayloadCode = {402F6F2E-5683-491C-977D-0CA599A07CAF}
2015-02-27 00:15:20 [5484] AMT: SWTag_Init() Tags Arguments CS6 Design and Web Premium; DesignWebSuitePremium-CS6-Win-GM; en_US
2015-02-27 00:15:20 [5484] AMT: DoISOTagging() License Status = activated
2015-02-27 00:15:20 [5484] AMT: DoISOTagging() Tags 901487131560215850457198; 6.0; VOLUME
2015-02-27 00:15:20 [5484] AMT: DoISOTagging() Product Version 6; 0
2015-02-27 00:15:20 [5484] AMT: AMT: Product License PreValidated.
2015-02-27 00:15:20 [5484] AMT: Prevalidate indicates license is good and no UI required.
2015-02-27 00:15:20 [5484] performance: PreValidate thread took 1107.258911 ms
2015-02-27 00:16:39 [5484] PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{402F6F2E-5683-491C-977D-0CA599A07CAF}] in master : 10
2015-02-27 00:16:39 [5484] PCDService: No value for key [AdobeUpdaterCodeV2] in hive [{9D3BB9DA-1F59-4DCF-A0BB-691FA8EA2582}] in master : 10
2015-02-27 00:16:39 [5484] PCDService: No value for key [Updates] in hive [{402F6F2E-5683-491C-977D-0CA599A07CAF}] in master : 10
2015-02-27 00:16:39 [5484] PCDService: No value for key [Updates] in hive [{9D3BB9DA-1F59-4DCF-A0BB-691FA8EA2582}] in master : 10
2015-02-27 00:16:39 [5484] AUMService: config: No AdobeUpdaterCode found in configuration; AUM will be disabled.
2015-02-27 00:16:39 [5484] AUMService: UpdaterNotificationsLaunchAAMNotifierOnQuitIfReqd call
2015-02-27 00:16:39 [5484] AUMService: UpdaterNotificationsLaunchAAMNotifierOnQuitIfReqd call succeeded
2015-02-27 00:16:39 [5484] AMT: AUM UpdaterNotificationsLaunchAAMNotifierOnQuitIfReqd called with status =0.
2015-02-27 00:16:39 [5484] ALMService: Terminating
2015-02-27 00:16:39 [5484] SLCoreService: Shutting down SLCore 2.0 Release (build 2.0.1.301001).
2015-02-27 00:16:39 [5484] SLCoreService: Service destruction took 9.4 ms and succeed.
2015-02-27 00:16:39 [5484] ALM: _info_: End ALM
2015-02-27 00:16:39 [5484] performance: AMTReleaseProductLicense took 10.994947 ms
2015-02-27 00:16:39 [5484] AMT: END SESSION.
Obviously this stuff means absolutely nothing to me. I only hope it means something to one of you so you can help me get this figured out.
Thank you in advance.
KimKim I reviewed the account you used to post to this forum and there is no registered software titles under the account. My apologies but this is likely what is leading to the difficulty with the correct contact options being offered to you.
I would recommend contacting our support team at Contact Customer Care. This link should allow you to speak with a member of our support team without having a software titled registered.
Alternately you can register your CS6 software title by following the steps listed in Find your serial number quickly.
Finally if you continue to face difficulties contacting our support team then please verify the contact information located under your account at http://www.adobe.com/ and I can request a member of our support team contact you directly. Once you have made this verification if you can either private message me or update this discussion I will submit the request. -
Illustrator CS6 Crashes at launch OSX 10.7.4
Have a user on OSX 10.7.4 with CS6 Design Std installed. Several other people on his team have the same version, only his machine will not launch Illustrator. The other applications launch fine.
-Deleted preferences from /Users/User/Library/Preferences related to Illustrator
-Deleted Illustrator items from /Users/User/Application Support
-Uninstalled and reinstalled the whole suite, deleting preferences per the suite check box
-Tried launching Illustrator prior to updating and after updating
-Performed a reboot and tried launching CS6 with no other software running
Still will not launch. Any ideas, please? He has CS5.5 and Illustrator launches fine there.
Process: Adobe Illustrator [4760]
Path: /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
Identifier: com.adobe.illustrator
Version: 682 (16.0.0)
Code Type: X86-64 (Native)
Parent Process: launchd [259]
Date/Time: 2013-05-14 15:35:29.453 -0400
OS Version: Mac OS X 10.7.4 (11E53)
Report Version: 9
Interval Since Last Report: 737666 sec
Crashes Since Last Report: 13
Per-App Interval Since Last Report: 5 sec
Per-App Crashes Since Last Report: 1
Anonymous UUID: 0B55FD9F-43AB-4F11-B7B0-2F96F050F3C6
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
objc[4760]: garbage collection is OFF
terminate called throwing an exception
abort() called
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x00007fff89840ce2 __pthread_kill + 10
1 libsystem_c.dylib 0x00007fff877ea7d2 pthread_kill + 95
2 libsystem_c.dylib 0x00007fff877dba7a abort + 143
3 libc++abi.dylib 0x00007fff89a777bc abort_message + 214
4 libc++abi.dylib 0x00007fff89a74fcf default_terminate() + 28
5 libobjc.A.dylib 0x00007fff91c7f1cd _objc_terminate + 114
6 libc++abi.dylib 0x00007fff89a75001 safe_handler_caller(void (*)()) + 11
7 libc++abi.dylib 0x00007fff89a7505c std::terminate() + 16
8 libc++abi.dylib 0x00007fff89a761e9 __cxa_rethrow + 88
9 com.adobe.illustrator 0x000000010083d380 0x100000000 + 8639360
10 com.adobe.illustrator 0x00000001006fe7c4 0x100000000 + 7333828
11 com.adobe.illustrator 0x00000001006ef5cc 0x100000000 + 7271884
12 com.adobe.illustrator 0x00000001001635f8 0x100000000 + 1455608
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff898417e6 kevent + 10
1 libdispatch.dylib 0x00007fff9215f78a _dispatch_mgr_invoke + 923
2 libdispatch.dylib 0x00007fff9215e31a _dispatch_mgr_thread + 54
Thread 2:
0 libsystem_kernel.dylib 0x00007fff89841192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff877ea594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x00007fff877ebb85 start_wqthread + 13
Thread 3:
0 libsystem_kernel.dylib 0x00007fff89841192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff877ea594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x00007fff877ebb85 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff89840bca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff877ec274 _pthread_cond_wait + 840
2 com.apple.CoreServices.CarbonCore 0x00007fff88628a5e TSWaitOnCondition + 106
3 com.apple.CoreServices.CarbonCore 0x00007fff885baea6 TSWaitOnConditionTimedRelative + 127
4 com.apple.CoreServices.CarbonCore 0x00007fff885ffe81 MPWaitOnQueue + 181
5 com.adobe.ACE 0x0000000103cb12c9 0x103c78000 + 234185
6 com.adobe.ACE 0x0000000103cb05da 0x103c78000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff88600ce6 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff877e88bf _pthread_start + 335
9 libsystem_c.dylib 0x00007fff877ebb75 thread_start + 13
Thread 5:
0 libsystem_kernel.dylib 0x00007fff89840bca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff877ec274 _pthread_cond_wait + 840
2 com.apple.CoreServices.CarbonCore 0x00007fff88628a5e TSWaitOnCondition + 106
3 com.apple.CoreServices.CarbonCore 0x00007fff885baea6 TSWaitOnConditionTimedRelative + 127
4 com.apple.CoreServices.CarbonCore 0x00007fff885ffe81 MPWaitOnQueue + 181
5 com.adobe.ACE 0x0000000103cb12c9 0x103c78000 + 234185
6 com.adobe.ACE 0x0000000103cb05da 0x103c78000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff88600ce6 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff877e88bf _pthread_start + 335
9 libsystem_c.dylib 0x00007fff877ebb75 thread_start + 13
Thread 6:
0 libsystem_kernel.dylib 0x00007fff89840bca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff877ec274 _pthread_cond_wait + 840
2 com.apple.CoreServices.CarbonCore 0x00007fff88628a5e TSWaitOnCondition + 106
3 com.apple.CoreServices.CarbonCore 0x00007fff885baea6 TSWaitOnConditionTimedRelative + 127
4 com.apple.CoreServices.CarbonCore 0x00007fff885ffe81 MPWaitOnQueue + 181
5 com.adobe.ACE 0x0000000103cb12c9 0x103c78000 + 234185
6 com.adobe.ACE 0x0000000103cb05da 0x103c78000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff88600ce6 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff877e88bf _pthread_start + 335
9 libsystem_c.dylib 0x00007fff877ebb75 thread_start + 13
Thread 7:
0 libsystem_kernel.dylib 0x00007fff89840bca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff877ec274 _pthread_cond_wait + 840
2 com.apple.CoreServices.CarbonCore 0x00007fff88628a5e TSWaitOnCondition + 106
3 com.apple.CoreServices.CarbonCore 0x00007fff885baea6 TSWaitOnConditionTimedRelative + 127
4 com.apple.CoreServices.CarbonCore 0x00007fff885ffe81 MPWaitOnQueue + 181
5 com.adobe.ACE 0x0000000103cb12c9 0x103c78000 + 234185
6 com.adobe.ACE 0x0000000103cb05da 0x103c78000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff88600ce6 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff877e88bf _pthread_start + 335
9 libsystem_c.dylib 0x00007fff877ebb75 thread_start + 13
Thread 8:
0 libsystem_kernel.dylib 0x00007fff89840bca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff877ec274 _pthread_cond_wait + 840
2 com.apple.CoreServices.CarbonCore 0x00007fff88628a5e TSWaitOnCondition + 106
3 com.apple.CoreServices.CarbonCore 0x00007fff885baea6 TSWaitOnConditionTimedRelative + 127
4 com.apple.CoreServices.CarbonCore 0x00007fff885ffe81 MPWaitOnQueue + 181
5 com.adobe.ACE 0x0000000103cb12c9 0x103c78000 + 234185
6 com.adobe.ACE 0x0000000103cb05da 0x103c78000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff88600ce6 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff877e88bf _pthread_start + 335
9 libsystem_c.dylib 0x00007fff877ebb75 thread_start + 13
Thread 9:
0 libsystem_kernel.dylib 0x00007fff89840bca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff877ec274 _pthread_cond_wait + 840
2 com.apple.CoreServices.CarbonCore 0x00007fff88628a5e TSWaitOnCondition + 106
3 com.apple.CoreServices.CarbonCore 0x00007fff885baea6 TSWaitOnConditionTimedRelative + 127
4 com.apple.CoreServices.CarbonCore 0x00007fff885ffe81 MPWaitOnQueue + 181
5 com.adobe.ACE 0x0000000103cb12c9 0x103c78000 + 234185
6 com.adobe.ACE 0x0000000103cb05da 0x103c78000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff88600ce6 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff877e88bf _pthread_start + 335
9 libsystem_c.dylib 0x00007fff877ebb75 thread_start + 13
Thread 10:
0 libsystem_kernel.dylib 0x00007fff89840bca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff877ec274 _pthread_cond_wait + 840
2 com.apple.CoreServices.CarbonCore 0x00007fff88628a5e TSWaitOnCondition + 106
3 com.apple.CoreServices.CarbonCore 0x00007fff885baea6 TSWaitOnConditionTimedRelative + 127
4 com.apple.CoreServices.CarbonCore 0x00007fff885ffe81 MPWaitOnQueue + 181
5 com.adobe.ACE 0x0000000103cb12c9 0x103c78000 + 234185
6 com.adobe.ACE 0x0000000103cb05da 0x103c78000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff88600ce6 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff877e88bf _pthread_start + 335
9 libsystem_c.dylib 0x00007fff877ebb75 thread_start + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000000000006 rcx: 0x00007fff5fbff8f8 rdx: 0x0000000000000000
rdi: 0x0000000000004903 rsi: 0x0000000000000006 rbp: 0x00007fff5fbff920 rsp: 0x00007fff5fbff8f8
r8: 0x00007fff76ec5fb8 r9: 0x00000000000002d4 r10: 0x00007fff89840d0a r11: 0xffffff80002da8d0
r12: 0x000000010d06d4a0 r13: 0x0000000000000000 r14: 0x00007fff76ec8960 r15: 0x00007fff5fbffa70
rip: 0x00007fff89840ce2 rfl: 0x0000000000000246 cr2: 0x0000000101509020
Logical CPU: 0
Binary Images:
0x100000000 - 0x10186cfe7 +com.adobe.illustrator (682 - 16.0.0) <8F6F07B7-9649-7267-D555-D35E1326F0C0> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
0x101aae000 - 0x1026b4ff7 com.apple.AppKit (6.7.3 - 1138.47) <CAF5783F-F80B-30E7-929F-BBA6D96C5C44> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x102d39000 - 0x103a7eff7 +libicudata.40.0.dylib (40.0.0 - compatibility 40.0.0) <6211D655-ECF8-7378-CF68-3B07300D5A29> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/ICUData.framework/Versions/4.0/libicudata.40.0.dylib
0x103a91000 - 0x103afffef +com.adobe.headlights.LogSessionFramework (??? - 2.1.2.1652) <25E6F475-1522-419C-2169-547FCF2FD97F> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/LogSession.framework/Versions/A/LogSession
0x103b53000 - 0x103b57ff7 +com.adobe.AdobeCrashReporter (6.0 - 6.0.20120201) <A6B1F3BD-5DB0-FEE5-708A-B54E5CA80481> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeCrashReporter.framework/Versions/A/AdobeCrashRep orter
0x103b5d000 - 0x103bbaff7 +com.adobe.aiport (aiport version 16.0.0 - 16.0.0.682) <013A7667-AC54-C394-36EC-DE3E058EBBB8> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AIPort.framework/Versions/A/aiport
0x103be1000 - 0x103c46ff7 +com.adobe.filterport (filterport version 16.0.0 - 16.0.0.682) <4D4BAF9C-D816-167D-C653-3E61955725A9> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/FilterPort.framework/Versions/A/filterport
0x103c74000 - 0x103c74ff7 +com.adobe.SPBasic (SPBasic version 16.0.0 - 16.0.0.682) <6344CAA3-C943-9DF3-CCCB-AB443149DF6A> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/SPBasic.framework/Versions/A/SPBasic
0x103c78000 - 0x103df1fff +com.adobe.ACE (AdobeACE 2.19.18.19822 - 2.19.18.19822) <01A168B2-A4AA-71B3-D8F1-2F4A367485BB> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
0x103e04000 - 0x10440cfff +com.adobe.AGM (AdobeAGM 4.26.20.19822 - 4.26.20.19822) <4AB2E56F-811A-C769-4F3C-CBE1530C8A56> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
0x1044a8000 - 0x1044eaff7 +com.adobe.ARE (AdobeARE 1.5.02.19822 - 1.5.02.19822) <FB3356DF-DBCD-CE4C-DC16-63540BC96C5C> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeARE.framework/Versions/A/AdobeARE
0x1044f2000 - 0x1045ecfe7 +com.adobe.AXEDOMCore (AdobeAXEDOMCore 3.7.101.18636 - 3.7.101.18636) <C7652AF2-56D7-8AF8-A207-0BDEDDFF0BEC> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeAXEDOMCore.framework/Versions/A/AdobeAXEDOMCore
0x104690000 - 0x1046affff +com.adobe.BIB (AdobeBIB 1.2.02.19822 - 1.2.02.19822) <7EC75BFC-1A1C-8FD3-56BB-D6B6EB5CA9A1> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB
0x1046b6000 - 0x1046deff7 +com.adobe.BIBUtils (AdobeBIBUtils 1.1.01 - 1.1.01) <4886F3FC-D31A-6149-1E03-EBA15E262086> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeBibUtils.framework/Versions/A/AdobeBIBUtils
0x1046e5000 - 0x104a46fef +com.adobe.CoolType (AdobeCoolType 5.10.31.19822 - 5.10.31.19822) <14E82AD0-5994-21FA-D963-D3FB2A113349> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoolType
0x104a93000 - 0x104ed9ff7 +com.adobe.MPS (AdobeMPS 5.8.0.19673 - 5.8.0.19673) <E63AFCA8-3E74-1745-8C74-8B0A78073BE5> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeMPS.framework/Versions/A/AdobeMPS
0x104f55000 - 0x106053fef +com.adobe.psl (AdobePSL 13.0.0.19655 - 13.0.0.19655) <8029DA17-402C-301F-02E9-D0EC8DF48BE8> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobePSL.framework/Versions/A/AdobePSL
0x106213000 - 0x106273ff7 +com.adobe.AdobeXMPCore (Adobe XMP Core 5.3 -c 11 - 66.145661) <B475CD07-1024-560D-5BFE-2A6FCE63925C> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeXMP.framework/Versions/A/AdobeXMP
0x10627d000 - 0x106335fe7 +com.adobe.AdobeXMPFiles (Adobe XMP Files 5.4 -f 49 - 66.145661) <9F30F410-B84E-EB85-7F2C-C72BCD50CB77> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeXMPFiles.framework/Versions/A/AdobeXMPFiles
0x106368000 - 0x106412fe7 +libicucnv.40.0.dylib (40.0.0 - compatibility 40.0.0) <768D99C5-46B9-B849-2834-B5BF541856D1> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/ICUConverter.framework/Versions/4.0/libicucnv.40.0.dy lib
0x106439000 - 0x106579fe7 +libicui18n.40.0.dylib (40.0.0 - compatibility 40.0.0) <B0341318-FB92-A0CF-2CA5-7FA100624DBD> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/ICUInternationalization.framework/Versions/4.0/libicu i18n.40.0.dylib
0x1065f8000 - 0x1066fafef +libicuuc.40.0.dylib (40.0.0 - compatibility 40.0.0) <76F12DCE-F356-D48D-4239-FC103706EF76> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/ICUUnicode.framework/Versions/4.0/libicuuc.40.0.dylib
0x106742000 - 0x10688fff7 +com.winsoft.wrservices (WRServices 5.0.0 - 5.0.0) <FFA48E0A-A17C-A04F-AE20-6815EB944DEA> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/WRServices.framework/Versions/A/WRServices
0x106903000 - 0x106b4cfe7 +com.adobe.linguistic.LinguisticManager (6.0.0 - 17206) <301AAE8E-BA78-230E-9500-FCCA204B49CB> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeLinguistic.framework/Versions/3/AdobeLinguistic
0x106bcf000 - 0x106bd6fef +com.adobe.coretech.adobesplashkit (AdobeSplashKit version 1.0 - 1.0) <E678CE59-3C6E-386B-92F1-48B49B1727E0> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeSplashKit.framework/Versions/A/AdobeSplashKit
0x106be0000 - 0x106c0cfff +com.adobe.AXE8SharedExpat (AdobeAXE8SharedExpat 3.7.101.18636 - 3.7.101.18636) <488DF1F7-A643-5168-706A-498A0322A87E> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeAXE8SharedExpat.framework/Versions/A/AdobeAXE8Sh aredExpat
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0x7fff8a303000 - 0x7fff8a32eff7 libxslt.1.dylib (3.24.0 - compatibility 3.0.0) <E71220D3-8015-38EC-B97D-7FDB383C2BDC> /usr/lib/libxslt.1.dylib
0x7fff8a32f000 - 0x7fff8a3d1fff com.apple.securityfoundation (5.0 - 55116) <A9311EF6-B7F7-3DA5-84E8-21BC9B2C3C69> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoundation
0x7fff8a3da000 - 0x7fff8a415fff libsystem_info.dylib (??? - ???) <35F90252-2AE1-32C5-8D34-782C614D9639> /usr/lib/system/libsystem_info.dylib
0x7fff8a416000 - 0x7fff8a432ff7 com.apple.GenerationalStorage (1.0 - 126.1) <509F52ED-E54B-3FEF-B3C2-759387B826E6> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/GenerationalSt orage
0x7fff8a433000 - 0x7fff8a540fff libJP2.dylib (??? - ???) <5BE8CFA7-00C2-3BDE-BC20-5FF6DC18B415> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.fr amework/Versions/A/Resources/libJP2.dylib
0x7fff8a541000 - 0x7fff8a58dff7 com.apple.SystemConfiguration (1.11.3 - 1.11) <0A7F1982-B4EA-3424-A0C7-FE46C6224F03> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfiguration
0x7fff8a58e000 - 0x7fff8a591ff7 com.apple.securityhi (4.0 - 1) <37DF1BF8-ACE0-3C4A-81AA-BBA9744EB0A6> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.framework/Ve rsions/A/SecurityHI
0x7fff8a592000 - 0x7fff8a592fff libkeymgr.dylib (23.0.0 - compatibility 1.0.0) <61EFED6A-A407-301E-B454-CD18314F0075> /usr/lib/system/libkeymgr.dylib
0x7fff8b4c0000 - 0x7fff8b4c9ff7 libsystem_notify.dylib (80.1.0 - compatibility 1.0.0) <A4D651E3-D1C6-3934-AD49-7A104FD14596> /usr/lib/system/libsystem_notify.dylib
0x7fff8b4ca000 - 0x7fff8b54eff7 com.apple.ApplicationServices.ATS (317.11.0 - ???) <082DEAFE-8A93-3AF2-B4E5-30012E725929> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framew ork/Versions/A/ATS
0x7fff8b54f000 - 0x7fff8b550fff liblangid.dylib (??? - ???) <CACBE3C3-2F7B-3EED-B50E-EDB73F473B77> /usr/lib/liblangid.dylib
0x7fff8b663000 - 0x7fff8b76ffff libcrypto.0.9.8.dylib (44.0.0 - compatibility 0.9.8) <3A8E1F89-5E26-3C8B-B538-81F5D61DBF8A> /usr/lib/libcrypto.0.9.8.dylib
0x7fff8bf39000 - 0x7fff8c163fe7 com.apple.CoreData (104.1 - 358.14) <6BB64605-8DA7-337D-A2AB-A3346A421CBD> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x7fff8c678000 - 0x7fff8c6eefff com.apple.CoreSymbolication (2.2 - 73.2) <126415E3-3A35-315B-B4B7-507CDBED0D58> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSymbolicatio n
0x7fff8c73f000 - 0x7fff8c751ff7 libbsm.0.dylib (??? - ???) <349BB16F-75FA-363F-8D98-7A9C3FA90A0D> /usr/lib/libbsm.0.dylib
0x7fff8cafc000 - 0x7fff8cb19fff libxpc.dylib (77.19.0 - compatibility 1.0.0) <9F57891B-D7EF-3050-BEDD-21E7C6668248> /usr/lib/system/libxpc.dylib
0x7fff8cc41000 - 0x7fff8cc45ff7 com.apple.CommonPanels (1.2.5 - 94) <37C6540B-F8D1-355A-806C-F93D8FB522AB> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels.framework/ Versions/A/CommonPanels
0x7fff8cc88000 - 0x7fff8ccd6fff libauto.dylib (??? - ???) <D8AC8458-DDD0-3939-8B96-B6CED81613EF> /usr/lib/libauto.dylib
0x7fff8cd63000 - 0x7fff8cd68ff7 libsystem_network.dylib (??? - ???) <5DE7024E-1D2D-34A2-80F4-08326331A75B> /usr/lib/system/libsystem_network.dylib
0x7fff8cd98000 - 0x7fff8cdc3ff7 com.apple.CoreServicesInternal (113.17 - 113.17) <B1DF81C3-9C23-3BAE-9DE8-21EAFEEB97B8> /System/Library/PrivateFrameworks/CoreServicesInternal.framework/Versions/A/CoreServicesI nternal
0x7fff8cdc4000 - 0x7fff8cdc6fff com.apple.TrustEvaluationAgent (2.0 - 1) <1F31CAFF-C1C6-33D3-94E9-11B721761DDF> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/TrustEvaluati onAgent
0x7fff8cdc7000 - 0x7fff8ce37fff com.apple.datadetectorscore (3.0 - 179.4) <9C01D16F-75A9-3BDD-B91A-F0F32261A2E7> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDetectorsCor e
0x7fff8ce66000 - 0x7fff8cedcfff libc++.1.dylib (28.1.0 - compatibility 1.0.0) <DA22E4D6-7F20-3BEA-9B89-2FBA735C2EE1> /usr/lib/libc++.1.dylib
0x7fff8cf34000 - 0x7fff8cf58fff com.apple.Kerberos (1.0 - 1) <1F826BCE-DA8F-381D-9C4C-A36AA0EA1CB9> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x7fff8cf59000 - 0x7fff8cf6efff com.apple.speech.synthesis.framework (4.0.74 - 4.0.74) <C061ECBB-7061-3A43-8A18-90633F943295> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynt hesis.framework/Versions/A/SpeechSynthesis
0x7fff8d3a5000 - 0x7fff8d3dffe7 com.apple.DebugSymbols (2.1 - 87) <ED2B177C-4146-3715-91DF-D99A8ED5449A> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbols
0x7fff8d3e0000 - 0x7fff8d3f7fff com.apple.CFOpenDirectory (10.7 - 146) <E6D4F114-678B-3957-9C59-9206ECDA756E> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpenDirectory. framework/Versions/A/CFOpenDirectory
0x7fff8d42c000 - 0x7fff8d431fff com.apple.OpenDirectory (10.7 - 146) <A674AB55-6E3D-39AE-9F9B-9865D0193020> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x7fff8d4da000 - 0x7fff8de77c9f com.apple.CoreGraphics (1.600.0 - ???) <1DB9C92C-DFA8-36ED-B513-998134462148> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphi cs.framework/Versions/A/CoreGraphics
0x7fff8de78000 - 0x7fff8de86fff com.apple.NetAuth (3.2 - 3.2) <F0D60E34-37A9-308D-B44E-E3450906173A> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
0x7fff8de87000 - 0x7fff8e089fff libicucore.A.dylib (46.1.0 - compatibility 1.0.0) <38CD6ED3-C8E4-3CCD-89AC-9C3198803101> /usr/lib/libicucore.A.dylib
0x7fff8e08a000 - 0x7fff8e08afff com.apple.vecLib (3.7 - vecLib 3.7) <9A58105C-B36E-35B5-812C-4ED693F2618F> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x7fff8e0d2000 - 0x7fff8e3ebfff com.apple.Foundation (6.7.2 - 833.25) <22AAC369-B63C-3C55-8AC6-C3ECBA44DA7B> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x7fff8e3ee000 - 0x7fff8e450ff7 com.apple.Symbolication (1.3 - 91) <B072970E-9EC1-3495-A1FA-D344C6E74A13> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolication
0x7fff8e490000 - 0x7fff8e5e9fff com.apple.audio.toolbox.AudioToolbox (1.7.2 - 1.7.2) <0AD8197C-1BA9-30CD-98F1-4CA2C6559BA8> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x7fff8e6a4000 - 0x7fff8e6abfff com.apple.NetFS (4.0 - 4.0) <433EEE54-E383-3505-9154-45B909FD3AF0> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x7fff8e73f000 - 0x7fff8e745fff com.apple.DiskArbitration (2.4.1 - 2.4.1) <CEA34337-63DE-302E-81AA-10D717E1F699> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x7fff8e776000 - 0x7fff8e777ff7 libsystem_blocks.dylib (53.0.0 - compatibility 1.0.0) <8BCA214A-8992-34B2-A8B9-B74DEACA1869> /usr/lib/system/libsystem_blocks.dylib
0x7fff8e7d3000 - 0x7fff8e7d4fff libDiagnosticMessagesClient.dylib (??? - ???) <3DCF577B-F126-302B-BCE2-4DB9A95B8598> /usr/lib/libDiagnosticMessagesClient.dylib
0x7fff8e7d5000 - 0x7fff8e8dafff libFontParser.dylib (??? - ???) <759645F2-8CB1-358C-AF41-BA3797CD0F60> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framew ork/Versions/A/Resources/libFontParser.dylib
0x7fff8e8db000 - 0x7fff8e8eeff7 libCRFSuite.dylib (??? - ???) <0B76941F-218E-30C8-B6DE-E15919F8DBEB> /usr/lib/libCRFSuite.dylib
0x7fff8e943000 - 0x7fff8ee0afff FaceCoreLight (1.4.7 - compatibility 1.0.0) <BDD0E1DE-CF33-3AF8-B33B-4D1574CCC19D> /System/Library/PrivateFrameworks/FaceCoreLight.framework/Versions/A/FaceCoreLight
0x7fff8f1d2000 - 0x7fff8f1d4ff7 com.apple.print.framework.Print (7.4 - 247.3) <626C58D5-2841-3329-8C32-9F4A8353F3E7> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framework/Version s/A/Print
0x7fff8f1d5000 - 0x7fff8f216fff com.apple.QD (3.40 - ???) <47674D2C-BE88-388E-B1B0-03F08BFFE5FD> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/QD.framewo rk/Versions/A/QD
0x7fff8f217000 - 0x7fff8f226ff7 libxar-nossl.dylib (??? - ???) <A6ABBFB9-E4ED-38AD-BBBB-F9958B9CEFB5> /usr/lib/libxar-nossl.dylib
0x7fff8f310000 - 0x7fff8f310fff com.apple.Carbon (153 - 153) <AF0F9910-E3C3-3922-AA92-A39000655E0F> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x7fff8f311000 - 0x7fff8f31eff7 libbz2.1.0.dylib (1.0.5 - compatibility 1.0.0) <3373D310-3B10-3DD1-B754-B7B138CD448D> /usr/lib/libbz2.1.0.dylib
0x7fff8f31f000 - 0x7fff8f4f3ff7 com.apple.CoreFoundation (6.7.2 - 635.21) <62A3402E-A4E7-391F-AD20-1EF20236CE1B> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x7fff8f4f4000 - 0x7fff8f513fff libresolv.9.dylib (46.1.0 - compatibility 1.0.0) <0635C52D-DD53-3721-A488-4C6E95607A74> /usr/lib/libresolv.9.dylib
0x7fff8f514000 - 0x7fff8f787fff com.apple.CoreImage (7.98 - 1.0.1) <73485E4E-1407-3913-AB3C-B54986A3E01C> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage.framework /Versions/A/CoreImage
0x7fff90994000 - 0x7fff90a07fff libstdc++.6.dylib (52.0.0 - compatibility 7.0.0) <6BDD43E4-A4B1-379E-9ED5-8C713653DFF2> /usr/lib/libstdc++.6.dylib
0x7fff90a4f000 - 0x7fff90a5afff com.apple.CommonAuth (2.2 - 2.0) <77E6F0D0-85B6-30B5-B99C-F57104DD2EBA> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
0x7fff90a63000 - 0x7fff90a63fff com.apple.Cocoa (6.6 - ???) <7EC4D759-B2A6-3A99-AC75-809FED1500C6> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x7fff90b5d000 - 0x7fff90b85fff com.apple.PerformanceAnalysis (1.11 - 11) <8D4C6382-DD92-37A2-BCFC-E89951320848> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/PerformanceAna lysis
0x7fff9111e000 - 0x7fff9117bff7 com.apple.QuickLookFramework (3.2 - 500.16) <46017A4B-9E2B-329C-A8D9-2C11DE6C1A47> /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
0x7fff9117e000 - 0x7fff9117efff com.apple.ApplicationServices (41 - 41) <89B6AD5B-5C75-3E83-8C2B-AA7F4C55E400> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices
0x7fff91493000 - 0x7fff914b9fff com.apple.framework.familycontrols (3.0 - 300) <93828BC1-3D83-3A93-99A5-F0E7951AFC6C> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyControls
0x7fff91c68000 - 0x7fff91d4ce5f libobjc.A.dylib (228.0.0 - compatibility 1.0.0) <871E688B-CF57-3BC7-80D6-F6476DFF109B> /usr/lib/libobjc.A.dylib
0x7fff91e75000 - 0x7fff91ef8fef com.apple.Metadata (10.7.0 - 627.32) <38735923-2EB5-3133-BE36-BDD65A7E47DB> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framewor k/Versions/A/Metadata
0x7fff9215a000 - 0x7fff9215bfff libunc.dylib (24.0.0 - compatibility 1.0.0) <337960EE-0A85-3DD0-A760-7134CF4C0AFF> /usr/lib/system/libunc.dylib
0x7fff9215c000 - 0x7fff9216afff libdispatch.dylib (187.9.0 - compatibility 1.0.0) <1D5BE322-A9B9-3BCE-8FAC-076FB07CF54A> /usr/lib/system/libdispatch.dylib
0x7fff921ce000 - 0x7fff921d4fff libmacho.dylib (800.0.0 - compatibility 1.0.0) <165514D7-1BFA-38EF-A151-676DCD21FB64> /usr/lib/system/libmacho.dylib
0x7fff92263000 - 0x7fff9226dff7 liblaunch.dylib (392.38.0 - compatibility 1.0.0) <6ECB7F19-B384-32C1-8652-2463C1CF4815> /usr/lib/system/liblaunch.dylib
0x7fff92270000 - 0x7fff92311ff7 com.apple.LaunchServices (480.33 - 480.33) <45EF2044-3396-3910-9B5B-C8F7777D5F56> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchServices.fr amework/Versions/A/LaunchServices
0x7fff92312000 - 0x7fff92448fff com.apple.vImage (5.1 - 5.1) <A08B7582-67BC-3EED-813A-4833645964A7> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.framework/Ve rsions/A/vImage
0x7fff92449000 - 0x7fff925b0fff com.apple.CFNetwork (520.4.3 - 520.4.3) <31D7A595-375E-341A-8E97-21E73CC62E4A> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwork.framewo rk/Versions/A/CFNetwork
0x7fff92905000 - 0x7fff9299fff7 com.apple.SearchKit (1.4.0 - 1.4.0) <4E70C394-773E-3A4B-A93C-59A88ABA9509> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchKit.framewo rk/Versions/A/SearchKit
0x7fff929a0000 - 0x7fff929fcff7 com.apple.HIServices (1.21 - ???) <9645CFA8-63BE-3A0D-A636-56D9827E6C8C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/HIServices .framework/Versions/A/HIServices
0x7fff929fd000 - 0x7fff92ac4ff7 com.apple.ColorSync (4.7.4 - 4.7.4) <590AFCDA-F10E-31FE-9B01-DA5FFE74C2BB> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync. framework/Versions/A/ColorSync
0x7fff92ac5000 - 0x7fff92b78ff7 com.apple.CoreText (220.20.0 - ???) <0E979362-15E4-3955-BF54-B5961361D1CC> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreText.f ramework/Versions/A/CoreText
0x7fff92b79000 - 0x7fff92c7bfff libxml2.2.dylib (10.3.0 - compatibility 10.0.0) <AFBB22B7-07AE-3F2E-B88C-70BEEBFB8A86> /usr/lib/libxml2.2.dylib
0x7fff92c7c000 - 0x7fff92d01ff7 com.apple.Heimdal (2.2 - 2.0) <FF0BD9A4-6FB0-31E3-ABFB-563FBBEC45FC> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
0x7fff92d02000 - 0x7fff92d07fff libGIF.dylib (??? - ???) <8763F67F-A881-30B6-B20E-D395B4D9FD58> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.fr amework/Versions/A/Resources/libGIF.dylib
0x7fff92d08000 - 0x7fff92d1eff7 com.apple.ImageCapture (7.0.1 - 7.0.1) <BF4EC1CC-C998-3529-A69F-765774C66A6F> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture.framework/ Versions/A/ImageCapture
0x7fff92d49000 - 0x7fff92d5ffff libGL.dylib (??? - ???) <6A473BF9-4D35-34C6-9F8B-86B68091A9AF> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x7fff92d60000 - 0x7fff92d67fff libcopyfile.dylib (85.1.0 - compatibility 1.0.0) <0AB51EE2-E914-358C-AC19-47BC024BDAE7> /usr/lib/system/libcopyfile.dylib
0x7fff93186000 - 0x7fff9318afff libdyld.dylib (195.6.0 - compatibility 1.0.0) <FFC59565-64BD-3B37-90A4-E2C3A422CFC1> /usr/lib/system/libdyld.dylib
0x7fff93197000 - 0x7fff9327bfff com.apple.CoreServices.OSServices (478.46 - 478.46) <70BEE269-8F4D-3FDC-B1AD-A591C0CB37E5> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServices.framew ork/Versions/A/OSServices
0x7fff9327c000 - 0x7fff93371fff libiconv.2.dylib (7.0.0 - compatibility 7.0.0) <5C40E880-0706-378F-B864-3C2BD922D926> /usr/lib/libiconv.2.dylib
0x7fff93424000 - 0x7fff9344dfff libJPEG.dylib (??? - ???) <64D079F9-256A-323B-A837-84628B172F21> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.fr amework/Versions/A/Resources/libJPEG.dylib
0x7fff9344e000 - 0x7fff93490ff7 libcommonCrypto.dylib (55010.0.0 - compatibility 1.0.0) <BB770C22-8C57-365A-8716-4A3C36AE7BFB> /usr/lib/system/libcommonCrypto.dylib
0x7fff93491000 - 0x7fff934a8fff com.apple.MultitouchSupport.framework (231.4 - 231.4) <10A978D1-8781-33F0-BE45-60C9171F7278> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/MultitouchSuppor t
0x7fff936f8000 - 0x7fff93725fe7 libSystem.B.dylib (159.1.0 - compatibility 1.0.0) <7BEBB139-50BB-3112-947A-F4AA168F991C> /usr/lib/libSystem.B.dylib
0x7fff93726000 - 0x7fff9374ffff com.apple.CoreVideo (1.7 - 70.3) <9A9D4058-9935-3B0A-B1A6-27EB78D02249> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x7fff93750000 - 0x7fff93774fff com.apple.RemoteViewServices (1.4 - 44.1) <EA3837DF-A3A3-37FF-AE11-D50048D5F21A> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/RemoteViewServi ces
0x7fff93775000 - 0x7fff9380bff7 libvMisc.dylib (325.4.0 - compatibility 1.0.0) <642D8D54-F9F5-3FBB-A96C-EEFE94C6278B> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libvMisc.dylib
0x7fff9380c000 - 0x7fff9380efff libquarantine.dylib (36.6.0 - compatibility 1.0.0) <0EBF714B-4B69-3E1F-9A7D-6BBC2AACB310> /usr/lib/system/libquarantine.dylib
0x7fff9380f000 - 0x7fff93916fe7 libsqlite3.dylib (9.6.0 - compatibility 9.0.0) <EE02BB01-64C9-304D-9719-A35F5CD6D04C> /usr/lib/libsqlite3.dylib
0x7fff93dac000 - 0x7fff93debfff com.apple.AE (527.7 - 527.7) <B82F7ABC-AC8B-3507-B029-969DD5CA813D> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.framework/Vers ions/A/AE
0x7fff93e54000 - 0x7fff93e54fff com.apple.Accelerate (1.7 - Accelerate 1.7) <82DDF6F5-FBC3-323D-B71D-CF7ABC5CF568> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 2
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 806
thread_create: 0
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=285.1M resident=169.5M(59%) swapped_out_or_unallocated=115.6M(41%)
Writable regions: Total=63.7M written=5868K(9%) resident=9780K(15%) swapped_out=0K(0%) unallocated=54.1M(85%)
REGION TYPE VIRTUAL
=========== =======
CG shared images 128K
CoreServices 3192K
MALLOC 44.4M
MALLOC guard page 32K
Memory tag=242 12K
Memory tag=243 4K
STACK GUARD 56.0M
Stack 13.1M
VM_ALLOCATE 988K
__CI_BITMAP 80K
__DATA 19.9M
__IMAGE 528K
__LINKEDIT 76.5M
__TEXT 208.6M
__UNICODE 544K
mapped file 16.3M
shared memory 312K
=========== =======
TOTAL 440.5M
Model: MacBookPro8,2, BootROM MBP81.0047.B27, 4 processors, Intel Core i7, 2.2 GHz, 8 GB, SMC 1.69f3
Graphics: AMD Radeon HD 6750M, AMD Radeon HD 6750M, PCIe, 512 MB
Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 512 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1333 MHz, 0x0198, 0x393930353432382D3035312E4130304C4620Nothing to see here, unfortunately. The app doesn't even make a sneeze and crashes right away at the mere attempt of being initialized. All memory offsets are zeroed and the system is killing the thread at the first resource request. This usually points to systemic issues like an update missing or the boot ROM requiring an update to properly deal with certain processor routines.
Mylenium -
Adobe Illustrator CS6 has stopped working on Windows 7
I've seen a few posts about this and I stall haven't seen it stop or a fix that works.
I use Illustrator any length of time (up and running just a few minutes till up for weeks on end) and as soon as I quit (either by File -> Exit, the X in the corner or Alt -> F4) it closes panels and after a bit pops up that "Adobe Illustrator CS6 has stoppped working. Microsoft is looking for a solution to this problem."
It saves the recently opened files. All settings seem to save as I don't need to reset them. But of course its worrisome.
Note:
Everything has been unisnstalled and reinstalled 3 times.
All permissions have always looked okay.
I have tried running it as Administrator and still have had it happen
Illustrator has been the only program of all the ones installed to have this issue.
Are there any fixes I've missed? I'm a cloud client so have expected a patch for a while now to come out fixing this, as I've updated Illustrator a few times since starting using CS6.
In looking in logs the constistent error has been:
Faulting application name: Illustrator.exe, version: 16.2.0.723, time stamp: 0x50bb3ee0
Faulting module name: QtCore4.dll_unloaded, version: 0.0.0.0, time stamp: 0x4ffd8608
Exception code: 0xc0000005
Fault offset: 0x000000005b8bb260
Faulting process id: 0x2300
Faulting application start time: 0x01cddd4fcd1f94e0
Faulting application path: C:\Program Files\Adobe\Adobe Illustrator CS6 (64 Bit)\Support Files\Contents\Windows\Illustrator.exe
Faulting module path: QtCore4.dll
Report Id: 1dbace71-4943-11e2-ac54-d4bed9d5ae3cDo you have any other suggestions of other things to look at/try?
Edit: as a note, both Illustrator CS6 64bit and 32bit do this.
And both have same error:
Faulting application name: Illustrator.exe, version: 16.2.0.723, time stamp: 0x50bb3ee0
Faulting module name: QtCore4.dll_unloaded, version: 0.0.0.0, time stamp: 0x4ffd8608
Exception code: 0xc0000005
Fault offset: 0x0000000077e4b260
Faulting process id: 0xbc0
Faulting application start time: 0x01cddf99e30b81dd
Faulting application path: C:\Program Files\Adobe\Adobe Illustrator CS6 (64 Bit)\Support Files\Contents\Windows\Illustrator.exe
Faulting module path: QtCore4.dll
Report Id: a65a3986-4dec-11e2-ac37-d4bed9d5ae3c
Faulting application name: Illustrator.exe, version: 16.2.0.723, time stamp: 0x50bb3c14
Faulting module name: QtCore4.dll_unloaded, version: 0.0.0.0, time stamp: 0x4ffa7c8c
Exception code: 0xc0000005
Fault offset: 0x77628ab0
Faulting process id: 0x27fc
Faulting application start time: 0x01cde1fc710ff859
Faulting application path: C:\Program Files (x86)\Adobe\Adobe Illustrator CS6\Support Files\Contents\Windows\Illustrator.exe
Faulting module path: QtCore4.dll
Report Id: f127cdfa-4def-11e2-ac37-d4bed9d5ae3c -
Illustrator cs6 won't launch on a new MacBook Pro
I have the DVD to load the Adobe CS6 onto a MacBook Pro. Illustrator won't launch. All the other CS6 applications open fine. I updated everything through Adobe and Illustrator still doesn't launch. I also updated the Java to the latest version (7). This is what comes up after the launch of Illustrator fails.
Process:
Adobe Illustrator [10365]
Path:
/Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
Identifier:
com.adobe.illustrator
Version:
691 (16.0.4)
Code Type:
X86-64 (Native)
Parent Process: launchd [150]
Responsible:
Adobe Illustrator [10365]
User ID:
502
Date/Time:
2014-02-16 12:48:04.729 -0800
OS Version:
Mac OS X 10.9.1 (13B3116)
Report Version: 11
Anonymous UUID: A807EB09-3877-1DBF-F561-CE2F99CD7C1A
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
terminating with uncaught exception of type dvacore::filesupport::dir_create_exception: $$$/dvacore/filesupport/DirCreate=The directory '@0' could not be created. Please check the parent directory protection or permission rights.
abort() called
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib
0x00007fff8cf1f866 __pthread_kill + 10
1 libsystem_pthread.dylib
0x00007fff87ef035c pthread_kill + 92
2 libsystem_c.dylib
0x00007fff87593bba abort + 125
3 libc++abi.dylib
0x00007fff8a7c5141 abort_message + 257
4 libc++abi.dylib
0x00007fff8a7eaaa4 default_terminate_handler() + 240
5 libobjc.A.dylib
0x00007fff8794a322 _objc_terminate() + 124
6 libc++abi.dylib
0x00007fff8a7e83e1 std::__terminate(void (*)()) + 8
7 libc++abi.dylib
0x00007fff8a7e808b __cxa_rethrow + 109
8 com.adobe.illustrator
0x0000000100848b70 0x100000000 + 8686448
9 com.adobe.illustrator
0x0000000100704284 0x100000000 + 7357060
10 com.adobe.illustrator
0x00000001006f4cfc 0x100000000 + 7294204
11 com.adobe.illustrator
0x0000000100163528 0x100000000 + 1455400
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib
0x00007fff8cf20662 kevent64 + 10
1 libdispatch.dylib
0x00007fff8721743d _dispatch_mgr_invoke + 239
2 libdispatch.dylib
0x00007fff87217152 _dispatch_mgr_thread + 52
Thread 2:
0 libsystem_kernel.dylib
0x00007fff8cf1fe6a __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x00007fff87ef0f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib
0x00007fff87ef3fb9 start_wqthread + 13
Thread 3:
0 libsystem_kernel.dylib
0x00007fff8cf1fe6a __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x00007fff87ef0f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib
0x00007fff87ef3fb9 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib
0x00007fff8cf1fe6a __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x00007fff87ef0f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib
0x00007fff87ef3fb9 start_wqthread + 13
Thread 5:
0 libsystem_kernel.dylib
0x00007fff8cf1fe6a __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x00007fff87ef0f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib
0x00007fff87ef3fb9 start_wqthread + 13
Thread 6:
0 libsystem_kernel.dylib
0x00007fff8cf1f716 __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x00007fff87ef1c3b _pthread_cond_wait + 727
2 com.apple.CoreServices.CarbonCore
0x00007fff811a6a50 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore
0x00007fff811a6c4f TSWaitOnConditionTimedRelative + 172
4 com.apple.CoreServices.CarbonCore
0x00007fff8117738d MPWaitOnQueue + 192
5 com.adobe.ACE
0x0000000102a2e2c9 0x1029f5000 + 234185
6 com.adobe.ACE
0x0000000102a2d5da 0x1029f5000 + 230874
7 com.apple.CoreServices.CarbonCore
0x00007fff8117790b PrivateMPEntryPoint + 58
8 libsystem_pthread.dylib
0x00007fff87eef899 _pthread_body + 138
9 libsystem_pthread.dylib
0x00007fff87eef72a _pthread_start + 137
10 libsystem_pthread.dylib
0x00007fff87ef3fc9 thread_start + 13
Thread 7:
0 libsystem_kernel.dylib
0x00007fff8cf1f716 __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x00007fff87ef1c3b _pthread_cond_wait + 727
2 com.apple.CoreServices.CarbonCore
0x00007fff811a6a50 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore
0x00007fff811a6c4f TSWaitOnConditionTimedRelative + 172
4 com.apple.CoreServices.CarbonCore
0x00007fff8117738d MPWaitOnQueue + 192
5 com.adobe.ACE
0x0000000102a2e2c9 0x1029f5000 + 234185
6 com.adobe.ACE
0x0000000102a2d5da 0x1029f5000 + 230874
7 com.apple.CoreServices.CarbonCore
0x00007fff8117790b PrivateMPEntryPoint + 58
8 libsystem_pthread.dylib
0x00007fff87eef899 _pthread_body + 138
9 libsystem_pthread.dylib
0x00007fff87eef72a _pthread_start + 137
10 libsystem_pthread.dylib
0x00007fff87ef3fc9 thread_start + 13
Thread 8:
0 libsystem_kernel.dylib
0x00007fff8cf1f716 __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x00007fff87ef1c3b _pthread_cond_wait + 727
2 com.apple.CoreServices.CarbonCore
0x00007fff811a6a50 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore
0x00007fff811a6c4f TSWaitOnConditionTimedRelative + 172
4 com.apple.CoreServices.CarbonCore
0x00007fff8117738d MPWaitOnQueue + 192
5 com.adobe.ACE
0x0000000102a2e2c9 0x1029f5000 + 234185
6 com.adobe.ACE
0x0000000102a2d5da 0x1029f5000 + 230874
7 com.apple.CoreServices.CarbonCore
0x00007fff8117790b PrivateMPEntryPoint + 58
8 libsystem_pthread.dylib
0x00007fff87eef899 _pthread_body + 138
9 libsystem_pthread.dylib
0x00007fff87eef72a _pthread_start + 137
10 libsystem_pthread.dylib
0x00007fff87ef3fc9 thread_start + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x00007fff7225a310 rcx: 0x00007fff5fbff518 rdx: 0x0000000000000000
rdi: 0x0000000000000707 rsi: 0x0000000000000006 rbp: 0x00007fff5fbff540 rsp: 0x00007fff5fbff518
r8: 0x0000000000000000 r9: 0x00007fff875bb900 r10: 0x0000000008000000 r11: 0x0000000000000206
r12: 0x00007fff5fbff6a0 r13: 0x0000000000000000 r14: 0x0000000000000006 r15: 0x00007fff5fbff580
rip: 0x00007fff8cf1f866 rfl: 0x0000000000000206 cr2: 0x0000000108027f50
Logical CPU:
0
Error Code:
0x02000148
Trap Number:
133
Binary Images:
0x100000000 -
0x101876fef +com.adobe.illustrator (691 - 16.0.4) <69AF39E9-A928-8769-94DE-AC579EB0FD84> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
0x101ab9000 -
0x1027feff7 +libicudata.40.0.dylib (40) <6211D655-ECF8-7378-CF68-3B07300D5A29> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/ICUData.framework/Versions/4.0/libicudata.40.0.dylib
0x102811000 -
0x10287ffef +com.adobe.headlights.LogSessionFramework (2.1.2.1652) <25E6F475-1522-419C-2169-547FCF2FD97F> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/LogSession.framework/Versions/A/LogSession
0x1028d3000 -
0x1028d5fff +com.adobe.AdobeCrashReporter (7.0 - 7.0.1) <B68D0D42-8DEB-3F22-BD17-981AC060E9D7> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeCrashReporter.framework/Versions/A/AdobeCrashRep orter
0x1028da000 -
0x102937ff7 +com.adobe.aiport (aiport version 16.0.0 - 16.0.0.690) <577BD19B-B362-35B4-6020-2F038DEA5877> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AIPort.framework/Versions/A/aiport
0x10295e000 -
0x1029c3ff7 +com.adobe.filterport (filterport version 16.0.0 - 16.0.0.690) <0298BED7-3107-5330-292B-D7BAA1326B8E> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/FilterPort.framework/Versions/A/filterport
0x1029f1000 -
0x1029f1ff7 +com.adobe.SPBasic (SPBasic version 16.0.0 - 16.0.0.690) <5DB43D6A-1CA5-CD74-C2B9-5B02AAC809FD> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/SPBasic.framework/Versions/A/SPBasic
0x1029f5000 -
0x102b6efff +com.adobe.ACE (AdobeACE 2.19.18.20990 - 2.19.18.20990) <48C7C467-93A7-F609-1083-D0DD3C0B8988> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
0x102b81000 -
0x103189fff +com.adobe.AGM (AdobeAGM 4.26.20.20990 - 4.26.20.20990) <8F9BD5CF-287E-9EF1-926D-728359878CAC> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
0x103225000 -
0x103267ff7 +com.adobe.ARE (AdobeARE 1.5.02.20990 - 1.5.02.20990) <2FF36232-F715-2228-ACC0-BABFC0D6F779> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeARE.framework/Versions/A/AdobeARE
0x10326f000 -
0x103369fe7 +com.adobe.AXEDOMCore (AdobeAXEDOMCore 3.7.101.18636 - 3.7.101.18636) <C7652AF2-56D7-8AF8-A207-0BDEDDFF0BEC> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeAXEDOMCore.framework/Versions/A/AdobeAXEDOMCore
0x10340d000 -
0x10342cfff +com.adobe.BIB (AdobeBIB 1.2.02.20990 - 1.2.02.20990) <84AEC009-ED37-875D-BA3B-19FF2A53F9EF> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB
0x103433000 -
0x10345bff7 +com.adobe.BIBUtils (AdobeBIBUtils 1.1.01 - 1.1.01) <4D9551F1-B07C-3BAF-0CED-1F83C866BCAA> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeBibUtils.framework/Versions/A/AdobeBIBUtils
0x103462000 -
0x1037c6ff7 +com.adobe.CoolType (AdobeCoolType 5.10.34.20990 - 5.10.34.20990) <3D5F8577-39F8-D1D0-81FE-6DC4203A9719> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoolType
0x103812000 -
0x103c58fff +com.adobe.MPS (AdobeMPS 5.8.0.24821 - 5.8.0.24821) <E8E87710-F66B-32B5-97C6-A35D20867697> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeMPS.framework/Versions/A/AdobeMPS
0x103cd5000 -
0x104dd3fef +com.adobe.psl (AdobePSL 13.0.0.21041 - 13.0.0.21041) <910C283A-607C-F863-97EF-07FB2EEB38AD> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobePSL.framework/Versions/A/AdobePSL
0x104f94000 -
0x104ff4ff7 +com.adobe.AdobeXMPCore (Adobe XMP Core 5.3 -c 11 - 66.145661) <B475CD07-1024-560D-5BFE-2A6FCE63925C> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeXMP.framework/Versions/A/AdobeXMP
0x104ffe000 -
0x1050b6fe7 +com.adobe.AdobeXMPFiles (Adobe XMP Files 5.4 -f 49 - 66.145661) <9F30F410-B84E-EB85-7F2C-C72BCD50CB77> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeXMPFiles.framework/Versions/A/AdobeXMPFiles
0x1050e9000 -
0x105193fe7 +libicucnv.40.0.dylib (40) <768D99C5-46B9-B849-2834-B5BF541856D1> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/ICUConverter.framework/Versions/4.0/libicucnv.40.0.dy lib
0x1051ba000 -
0x1052fafe7 +libicui18n.40.0.dylib (40) <B0341318-FB92-A0CF-2CA5-7FA100624DBD> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/ICUInternationalization.framework/Versions/4.0/libicu i18n.40.0.dylib
0x105379000 -
0x10547bfef +libicuuc.40.0.dylib (40) <76F12DCE-F356-D48D-4239-FC103706EF76> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/ICUUnicode.framework/Versions/4.0/libicuuc.40.0.dylib
0x1054c3000 -
0x105610ff7 +com.winsoft.wrservices (WRServices 5.0.0 - 5.0.0) <FFA48E0A-A17C-A04F-AE20-6815EB944DEA> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/WRServices.framework/Versions/A/WRServices
0x105684000 -
0x1058cdfe7 +com.adobe.linguistic.LinguisticManager (6.0.0 - 17206) <301AAE8E-BA78-230E-9500-FCCA204B49CB> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeLinguistic.framework/Versions/3/AdobeLinguistic
0x105950000 -
0x105957fff +com.adobe.coretech.adobesplashkit (AdobeSplashKit version 1.0 - 1.0) <E1A491B4-8427-45ED-D312-5BC6E1ABF0A1> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeSplashKit.framework/Versions/A/AdobeSplashKit
0x105961000 -
0x10598dfff +com.adobe.AXE8SharedExpat (AdobeAXE8SharedExpat 3.7.101.18636 - 3.7.101.18636) <488DF1F7-A643-5168-706A-498A0322A87E> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeAXE8SharedExpat.framework/Versions/A/AdobeAXE8Sh aredExpat
0x1059b0000 -
0x105a6dfff +com.adobe.AdobeExtendScript (ExtendScript 4.2.12 - 4.2.12.18602) <0957DFA6-0593-CE4B-8638-00F32113B07B> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeExtendScript.framework/Versions/A/AdobeExtendScr ipt
0x105ab7000 -
0x105b7cfff +com.adobe.JP2K (2.0.0 - 2.0.0.25990) <1D61D0B2-F263-72E6-C2BB-C8BA6EBB9BAD> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeJP2K.framework/Versions/A/AdobeJP2K
0x105bcb000 -
0x105d94fff +com.adobe.owl (AdobeOwl version 5.0.3 - 5.0.3) <1DEEBFAD-1C6D-303B-9F68-B39677534527> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeOwl.framework/Versions/A/AdobeOwl
0x105dd6000 -
0x1065a9ff7 +com.adobe.PDFL (PROD_MAJOR.PROD_MINOR.PROD_STEP - 10.0.1.18562) <8DC49EE4-5700-97A1-EBFE-68024AE1980C> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobePDFL.framework/Versions/A/AdobePDFL
0x106661000 -
0x106762fff +com.adobe.PDFPort (AdobePDFPort 2.1.0.20993 - 2.1.0.20993) <4356804E-2D42-1280-DC3B-66448D57F05A> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobePDFPort.framework/Versions/A/AdobePDFPort
0x106776000 -
0x10679bffe +com.adobe.PDFSettings (AdobePDFSettings 1.04.0 - 1.4) <56E7F033-6032-2EC2-250E-43F1EBD123B1> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobePDFSettings.framework/Versions/A/AdobePDFSetting s
0x1067d7000 -
0x10681dfe7 +com.adobe.pip (6.0.0.1654) <3576D8F9-E2F9-6EB8-6684-C2FE6B0A3731> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobePIP.framework/Versions/A/AdobePIP
0x10682a000 -
0x1068d8fef +com.adobe.AdobeScCore (ScCore 4.2.12 - 4.2.12.18602) <9CEE95E5-2FC6-5E58-02A4-138EA6F8D894> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeScCore.framework/Versions/A/AdobeScCore
0x106915000 -
0x1069d1fef +com.adobe.SVGExport (AdobeSVGExport 6.0 - 6.0) <9C3A0810-22F9-5C20-C5A9-44C552076054> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeSVGExport.framework/Versions/A/AdobeSVGExport
0x1069f3000 -
0x106d09fff +com.adobe.SVGRE (AdobeSVGRE 6.0 - 6.0) <041B948F-2768-2FC9-712A-43AE264510DB> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeSVGRE.framework/Versions/A/AdobeSVGRE
0x106dd5000 -
0x106defff7 +com.adobe.ahclientframework (1.7.0.56 - 1.7.0.56) <C1C5DE5C-39AB-0871-49A6-FA3449D39B8A> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/ahclient.framework/Versions/A/ahclient
0x106df8000 -
0x106e11fff com.apple.carbonframeworktemplate (1.0 - 1.0) <0EDFCF84-BC82-4466-D878-69327B1722AF> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/Alcid.framework/Versions/A/Alcid
0x106e18000 -
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0x7fff870cafff com.apple.CoreServicesInternal (184.8 - 184.8) <651F4E1B-339B-3ED6-8F38-B03D0D2E5D04> /System/Library/PrivateFrameworks/CoreServicesInternal.framework/Versions/A/CoreServicesI nternal
0x7fff871ab000 -
0x7fff871b8fff com.apple.Sharing (132.2 - 132.2) <3DFB1133-8FD3-3B60-8E9C-0FE62AACFD7B> /System/Library/PrivateFrameworks/Sharing.framework/Versions/A/Sharing
0x7fff871e7000 -
0x7fff87210fff com.apple.DictionaryServices (1.2 - 208) <A4E4EA9E-08A1-3F77-8B57-A5A1ADD70B52> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/DictionaryService s.framework/Versions/A/DictionaryServices
0x7fff87214000 -
0x7fff8722efff libdispatch.dylib (339.1.9) <D133504D-CD45-33B1-A331-AAE02D9C0CB2> /usr/lib/system/libdispatch.dylib
0x7fff87259000 -
0x7fff87338fff libcrypto.0.9.8.dylib (50) <09DCEDDF-2892-32B8-B689-CBE31A549F2B> /usr/lib/libcrypto.0.9.8.dylib
0x7fff87339000 -
0x7fff87392fff libTIFF.dylib (1038) <965DD031-9246-3588-AC53-D284174F77FF> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x7fff873ab000 -
0x7fff874b0fff com.apple.ImageIO.framework (3.3.0 - 1038) <355B8338-9DD8-3E2E-8758-E1C852403DEF> /System/Library/Frameworks/ImageIO.framework/Versions/A/ImageIO
0x7fff874b1000 -
0x7fff874caff7 com.apple.Kerberos (3.0 - 1) <59427E11-37D6-34C9-95BB-D4438BFACA5B> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x7fff87537000 -
0x7fff875c0ff7 libsystem_c.dylib (997.1.1) <01F576D9-9718-3D99-A8EA-ACFD6CBBB51E> /usr/lib/system/libsystem_c.dylib
0x7fff87628000 -
0x7fff8764fff7 libsystem_network.dylib (241.3) <A499D688-9165-3776-8C8E-C018897B5B13> /usr/lib/system/libsystem_network.dylib
0x7fff87650000 -
0x7fff87654ff7 libcache.dylib (62) <8C1EFC4F-3F51-3DE9-A973-360B461F3D65> /usr/lib/system/libcache.dylib
0x7fff87655000 -
0x7fff87685fff com.apple.IconServices (25 - 25.17) <36811973-8777-3211-863A-76B2C20B0ED0> /System/Library/PrivateFrameworks/IconServices.framework/Versions/A/IconServices
0x7fff876e0000 -
0x7fff876f7fff com.apple.CFOpenDirectory (10.9 - 173.1.1) <3FB4D5FE-860B-3BDE-BAE2-3531D919EF10> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpenDirectory. framework/Versions/A/CFOpenDirectory
0x7fff87746000 -
0x7fff87750ff7 com.apple.bsd.ServiceManagement (2.0 - 2.0) <9556885C-22DD-3392-ACCB-2B413434D8D3> /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManagement
0x7fff877a8000 -
0x7fff877acfff com.apple.CommonPanels (1.2.6 - 96) <5744A1F1-1FA5-35DD-B924-F8983E81FC76> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels.framework/ Versions/A/CommonPanels
0x7fff877ad000 -
0x7fff87824fff com.apple.CoreServices.OSServices (600.4 - 600.4) <80E7B419-A0D5-373B-B2B5-88E6A8CD3AE6> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServices.framew ork/Versions/A/OSServices
0x7fff87825000 -
0x7fff87913fff libJP2.dylib (1038) <1DC18933-53D6-335A-AA84-0366C9ACDFD8> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x7fff87914000 -
0x7fff8793bffb libsystem_info.dylib (449.1.3) <395D8CD6-616A-3BD3-A195-C6D68EB9AB22> /usr/lib/system/libsystem_info.dylib
0x7fff8793c000 -
0x7fff87ae9f27 libobjc.A.dylib (551.1) <F21C5742-7B9C-31F1-BBAE-1717BC6C2F1B> /usr/lib/libobjc.A.dylib
0x7fff87b68000 -
0x7fff87be8fff com.apple.CoreSymbolication (3.0 - 141) <37087FDB-874D-3FE2-9874-B047CC9BE910> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSymbolicatio n
0x7fff87bec000 -
0x7fff87bedffb libremovefile.dylib (33) <26266E3F-FDDC-3CFC-B27F-78B49BDC9BDC> /usr/lib/system/libremovefile.dylib
0x7fff87bee000 -
0x7fff87eedfff com.apple.Foundation (6.9 - 1056) <C59C6204-7259-3541-A131-A21DB3253373> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x7fff87eee000 -
0x7fff87ef5ff7 libsystem_pthread.dylib (53.1.4) <9DA50FD0-D9AC-3051-AD4B-BA0D745BC49C> /usr/lib/system/libsystem_pthread.dylib
0x7fff8814b000 -
0x7fff8814bfff com.apple.Carbon (154 - 157) <14069023-0BBB-3925-9BA9-EB2C9E9B8C75> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x7fff8814c000 -
0x7fff8814cffd libOpenScriptingUtil.dylib (157) <19F0E769-0989-3062-9AFB-8976E90E9759> /usr/lib/libOpenScriptingUtil.dylib
0x7fff88690000 -
0x7fff8869cff3 com.apple.AppleFSCompression (56 - 1.0) <1EBCFC91-734D-338B-8796-4B93BDC53014> /System/Library/PrivateFrameworks/AppleFSCompression.framework/Versions/A/AppleFSCompress ion
0x7fff8869d000 -
0x7fff886a6ff3 libsystem_notify.dylib (121) <31F9FEF5-2897-328A-8441-B7BDFEDB10D4> /usr/lib/system/libsystem_notify.dylib
0x7fff886a7000 -
0x7fff886ffff7 com.apple.Symbolication (1.4 - 129) <16D42516-7B5E-357C-898A-FAA9EE7642B3> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolication
0x7fff88b93000 -
0x7fff894af1bf com.apple.CoreGraphics (1.600.0 - 599.7) <013A0B45-B8A4-3159-83C3-5A36CDB4F2C7> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics
0x7fff894b7000 -
0x7fff894d3fff libresolv.9.dylib (54) <11C2C826-F1C6-39C6-B4E8-6E0C41D4FA95> /usr/lib/libresolv.9.dylib
0x7fff894d4000 -
0x7fff898b5ffe libLAPACK.dylib (1094.5) <7E7A9B8D-1638-3914-BAE0-663B69865986> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libLAPACK.dylib
0x7fff898b6000 -
0x7fff898b6ffd com.apple.audio.units.AudioUnit (1.9 - 1.9) <E80678A4-32A1-3654-8040-88D434E36F01> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x7fff898ec000 -
0x7fff898f1ff7 libunwind.dylib (35.3) <95D4D118-3368-3474-989D-271DE18C8365> /usr/lib/system/libunwind.dylib
0x7fff898f7000 -
0x7fff898f9ff7 libquarantine.dylib (71) <973BE51D-6465-392F-9099-D4AB21BF0D25> /usr/lib/system/libquarantine.dylib
0x7fff89d3e000 -
0x7fff89da2ff3 com.apple.datadetectorscore (5.0 - 354.0) <25525311-E3A2-3D06-9010-DDB12A936E88> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDetectorsCor e
0x7fff89db0000 -
0x7fff89dd5ff7 com.apple.CoreVideo (1.8 - 117.2) <FE12553A-9B5A-337E-92BD-EA8A8194C91A> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x7fff89dd6000 -
0x7fff89dd7ff7 libSystem.B.dylib (1197.1.1) <A75BB8CD-CE51-3DF7-BCF4-8BDE25FA7F0C> /usr/lib/libSystem.B.dylib
0x7fff89dd8000 -
0x7fff89de0ff7 com.apple.speech.recognition.framework (4.2.4 - 4.2.4) <A816D8B1-6B7B-3E5B-9FAE-CBDA70192E7E> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecognition.frame work/Versions/A/SpeechRecognition
0x7fff8a6e2000 -
0x7fff8a7adfff libvDSP.dylib (423.32) <3BF732BE-DDE0-38EB-8C54-E4E3C64F77A7> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libvDSP.dylib
0x7fff8a7c4000 -
0x7fff8a7edff7 libc++abi.dylib (48) <8C16158F-CBF8-3BD7-BEF4-022704B2A326> /usr/lib/libc++abi.dylib
0x7fff8a839000 -
0x7fff8b3adff7 com.apple.AppKit (6.9 - 1265) <70472D45-5B9E-36BE-8EA3-007E69AC2169> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x7fff8b503000 -
0x7fff8b50dfff libcommonCrypto.dylib (60049) <79B8E80F-E596-3302-8243-EC479B9546CA> /usr/lib/system/libcommonCrypto.dylib
0x7fff8b50e000 -
0x7fff8b53dff5 com.apple.GSS (4.0 - 2.0) <0284500B-47BA-3FE8-A5B4-22A0E8D80783> /System/Library/Frameworks/GSS.framework/Versions/A/GSS
0x7fff8b559000 -
0x7fff8b572ff7 com.apple.Ubiquity (1.3 - 289) <664F5B33-708D-33E9-81E1-C45CBE9AAB6E> /System/Library/PrivateFrameworks/Ubiquity.framework/Versions/A/Ubiquity
0x7fff8b623000 -
0x7fff8b67effb com.apple.AE (665.5 - 665.5) <3558CC9A-FD30-3DAD-AB40-FE6828E76FE1> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.framework/Vers ions/A/AE
0x7fff8b711000 -
0x7fff8b77efff com.apple.SearchKit (1.4.0 - 1.4.0) <33298263-5B12-340D-BB9D-D52303849561> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchKit.framewo rk/Versions/A/SearchKit
0x7fff8b8bb000 -
0x7fff8b8ccff7 libsystem_asl.dylib (217.1.4) <B983CA60-F418-317B-B142-48A6376564FC> /usr/lib/system/libsystem_asl.dylib
0x7fff8b8cf000 -
0x7fff8b8d0ff7 com.apple.print.framework.Print (9.0 - 260) <C4C40E2E-6130-3D73-B1EF-97FF3F70CF2C> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framework/Version s/A/Print
0x7fff8b932000 -
0x7fff8bb7afff com.apple.CoreData (107 - 481) <F4C908C1-CB2F-34B7-9EB0-872057322739> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x7fff8bb7b000 -
0x7fff8bb93ff7 com.apple.GenerationalStorage (2.0 - 160.2) <DC0236CC-A0F7-31DA-A201-09D4319BE96E> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/GenerationalSt orage
0x7fff8bb94000 -
0x7fff8bb96ff3 libsystem_configuration.dylib (596.12) <9883100A-4D35-3D84-99B7-1CE999AE110A> /usr/lib/system/libsystem_configuration.dylib
0x7fff8bbeb000 -
0x7fff8bc25ff3 com.apple.bom (12.0 - 192) <9756CAB3-7802-38B0-80CF-3527D160E59F> /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
0x7fff8bd62000 -
0x7fff8be51fff libFontParser.dylib (111.1) <835A8253-6AB9-3AAB-9CBF-171440DEC486> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framew ork/Versions/A/Resources/libFontParser.dylib
0x7fff8be52000 -
0x7fff8be52fff com.apple.Accelerate (1.9 - Accelerate 1.9) <CFEF9CBE-4A1A-33FD-9174-D44314BB28F3> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x7fff8be53000 -
0x7fff8bedcfff com.apple.ColorSync (4.9.0 - 4.9.0) <E7E0D542-D77A-3E32-B146-4D0FEAF282D3> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync. framework/Versions/A/ColorSync
0x7fff8bef6000 -
0x7fff8bf60ff7 com.apple.framework.IOKit (2.0.1 - 907.1.13) <C1E95F5C-B79B-31BE-9F2A-1B25163C1F16> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x7fff8bf61000 -
0x7fff8c052ff9 libiconv.2.dylib (41) <BB44B115-AC32-3877-A0ED-AEC6232A4563> /usr/lib/libiconv.2.dylib
0x7fff8c05a000 -
0x7fff8c05dffc com.apple.IOSurface (91 - 91) <812F4D48-6FD4-3DCB-8691-B077EBF981D7> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x7fff8c097000 -
0x7fff8c0a5fff com.apple.opengl (9.3.1 - 9.3.1) <EEE2EBC1-866C-3947-9D03-B8339E948D77> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x7fff8c0a6000 -
0x7fff8c0a7ff7 libsystem_blocks.dylib (63) <FB856CD1-2AEA-3907-8E9B-1E54B6827F82> /usr/lib/system/libsystem_blocks.dylib
0x7fff8c17a000 -
0x7fff8c18cff7 com.apple.MultitouchSupport.framework (245.13 - 245.13) <D5E7416D-45AB-3690-86C6-CC4B5FCEA2D2> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/MultitouchSuppor t
0x7fff8c18d000 -
0x7fff8c197ff7 com.apple.CrashReporterSupport (10.9 - 538) <E4DA588F-C75A-39F6-9D2B-7B79F0245D39> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/CrashReporter Support
0x7fff8c198000 -
0x7fff8c350ff3 libicucore.A.dylib (511.27) <003B6C21-CBD1-3486-9A1D-030ADF5FA061> /usr/lib/libicucore.A.dylib
0x7fff8c502000 -
0x7fff8c75aff1 com.apple.security (7.0 - 55471) <233831C5-C457-3AD5-AFE7-E3E2DE6929C9> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x7ffFor the benefit of others, We found out the reason for this crash was due to permission issue of the user on the machine. Temporary solution was to run Illustrator with sudo permissions on the terminal
e.g.
$ sudo /Applications/Adobe\ Illustrator\ CS6/Adobe\ Illustrator.app/Contents/MacOS/Adobe\ Illustrator
Sanjay. -
Illustrator CS6 crashes when trying to open or create a new file.
I have been trying to open multiple files in Illustrator and it crashes immediately. I have cleaned out my font cache, restarted and checked for updates. Any help would be wonderful!
This is the error feed I get.
Process: Adobe Illustrator [305]
Path: /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
Identifier: com.adobe.illustrator
Version: 723 (16.0.0)
Code Type: X86-64 (Native)
Parent Process: launchd [165]
User ID: 501
Date/Time: 2013-06-10 12:56:51.146 -0700
OS Version: Mac OS X 10.8.4 (12E55)
Report Version: 10
Interval Since Last Report: 304073 sec
Crashes Since Last Report: 22
Per-App Interval Since Last Report: 297419 sec
Per-App Crashes Since Last Report: 22
Anonymous UUID: 95AF49FF-7552-C96D-C5B5-852CC25D71E9
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: EXC_I386_GPFLT
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.adobe.illustrator 0x0000000100ea4cad std::vector<VMDirectory, std::allocator<VMDirectory> >::_M_insert_aux(__gnu_cxx::__normal_iterator<VMDirectory*, std::vector<VMDirectory, std::allocator<VMDirectory> > >, VMDirectory const&) + 2093709
1 com.adobe.illustrator 0x00000001005dc1b6 0x100000000 + 6144438
2 com.adobe.illustrator 0x00000001003fbb04 0x100000000 + 4176644
3 com.adobe.illustrator 0x000000010046ca68 0x100000000 + 4639336
4 com.adobe.illustrator.plugins.IllustratorUI 0x000000011fb792e0 PluginMain + 566256
5 com.adobe.illustrator.plugins.IllustratorUI 0x000000011fb7c704 PluginMain + 579604
6 com.adobe.illustrator.plugins.IllustratorUI 0x000000011fb7ce3e PluginMain + 581454
7 com.adobe.illustrator.plugins.IllustratorUI 0x000000011fb42b6a PluginMain + 343162
8 com.adobe.illustrator 0x000000010040e89d 0x100000000 + 4253853
9 com.adobe.illustrator 0x000000010047af78 0x100000000 + 4697976
10 com.adobe.illustrator 0x000000010047d66e 0x100000000 + 4707950
11 com.adobe.illustrator 0x000000010048f9d3 0x100000000 + 4782547
12 com.adobe.illustrator 0x00000001007683b9 0x100000000 + 7766969
13 com.adobe.illustrator 0x0000000100767b4e 0x100000000 + 7764814
14 com.adobe.illustrator 0x00000001007685d3 0x100000000 + 7767507
15 com.adobe.illustrator 0x00000001006dab70 0x100000000 + 7187312
16 com.adobe.illustrator 0x00000001006db324 0x100000000 + 7189284
17 com.adobe.illustrator 0x00000001006daeff 0x100000000 + 7188223
18 com.adobe.illustrator 0x000000010076a040 0x100000000 + 7774272
19 com.adobe.exo.framework 0x0000000108e65f1d exo::app::AppBase::PreEventProcessing(dvaui::ui::OS_Event const&) + 13
20 com.adobe.exo.framework 0x0000000108e6f29a boost::detail::function::function_obj_invoker0<boost::_bi::bind_t<bool, boost::_mfi::mf1<bool, exo::app::AppBase, dvaui::ui::OS_Event const&>, boost::_bi::list2<boost::_bi::value<exo::app::OS_AppBase*>, boost::_bi::value<dvaui::ui::OS_Event> > >, bool>::invoke(boost::detail::function::function_buffer&) + 42
21 com.adobe.dvaai.framework 0x0000000107d2e9ab int dvacore::config::ErrorManager::ExecuteFunction<bool>(boost::function0<bool>*, bool*) + 123
22 com.adobe.illustrator 0x000000010076bb5b 0x100000000 + 7781211
23 com.adobe.dvaai.framework 0x0000000107d2df3a bool dvacore::config::ErrorManager::ExecuteFunctionWithTopLevelExceptionHandler<bool>(boost::f unction0<bool>, bool*) + 250
24 com.adobe.dvaai.framework 0x0000000107d2eada bool dvacore::config::ExecuteTopLevelFunction<bool>(boost::function0<bool>, bool*) + 90
25 com.adobe.exo.framework 0x0000000108e6d036 -[ExoMacApplication sendEvent:] + 742
26 com.apple.AppKit 0x00007fff8b64921a -[NSApplication run] + 636
27 com.adobe.exo.framework 0x0000000108e6b747 exo::app::OS_AppBase::RunEventLoop() + 55
28 com.adobe.illustrator 0x0000000100769a58 0x100000000 + 7772760
29 com.adobe.illustrator 0x0000000100708de1 0x100000000 + 7376353
30 com.adobe.illustrator 0x00000001006f8bb4 0x100000000 + 7310260
31 com.adobe.illustrator 0x0000000100163358 0x100000000 + 1454936
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff90f01d16 kevent + 10
1 libdispatch.dylib 0x00007fff8edb9dea _dispatch_mgr_invoke + 883
2 libdispatch.dylib 0x00007fff8edb99ee _dispatch_mgr_thread + 54
Thread 2:
0 libsystem_kernel.dylib 0x00007fff90f010fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff95bf5fe9 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff91e1c210 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff91e1c3e7 TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff91d7ea98 MPWaitOnQueue + 252
5 com.adobe.ACE 0x0000000102a332c9 0x1029fa000 + 234185
6 com.adobe.ACE 0x0000000102a325da 0x1029fa000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff91df37e0 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff95bf17a2 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff95bde1e1 thread_start + 13
Thread 3:
0 libsystem_kernel.dylib 0x00007fff90f010fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff95bf5fe9 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff91e1c210 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff91e1c3e7 TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff91d7ea98 MPWaitOnQueue + 252
5 com.adobe.ACE 0x0000000102a332c9 0x1029fa000 + 234185
6 com.adobe.ACE 0x0000000102a325da 0x1029fa000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff91df37e0 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff95bf17a2 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff95bde1e1 thread_start + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff90f010fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff95bf5fe9 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff91e1c210 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff91e1c3e7 TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff91d7ea98 MPWaitOnQueue + 252
5 com.adobe.ACE 0x0000000102a332c9 0x1029fa000 + 234185
6 com.adobe.ACE 0x0000000102a325da 0x1029fa000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff91df37e0 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff95bf17a2 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff95bde1e1 thread_start + 13
Thread 5:
0 libsystem_kernel.dylib 0x00007fff90f010fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff95bf5fe9 _pthread_cond_wait + 869
2 com.adobe.AGM 0x0000000102ee1d5b AGMInitialize + 3255471
3 com.adobe.AGM 0x0000000102ee2b5c AGMInitialize + 3259056
4 com.adobe.AGM 0x0000000102ee9deb AGMInitialize + 3288383
5 libsystem_c.dylib 0x00007fff95bf17a2 _pthread_start + 327
6 libsystem_c.dylib 0x00007fff95bde1e1 thread_start + 13
Thread 6:
0 libsystem_kernel.dylib 0x00007fff90f010fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff95bf5fe9 _pthread_cond_wait + 869
2 com.adobe.ape.engine 0x0000000118cf7c0d APXGetHostAPI + 2516093
3 com.adobe.ape.engine 0x0000000118aa5ec1 APXGetHostAPI + 83761
4 com.adobe.ape.engine 0x0000000118cf7cd1 APXGetHostAPI + 2516289
5 com.adobe.ape.engine 0x0000000118cf7d4a APXGetHostAPI + 2516410
6 com.adobe.ape.engine 0x0000000118cf7e79 APXGetHostAPI + 2516713
7 libsystem_c.dylib 0x00007fff95bf17a2 _pthread_start + 327
8 libsystem_c.dylib 0x00007fff95bde1e1 thread_start + 13
Thread 7:
0 libsystem_kernel.dylib 0x00007fff90f010fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff95bf5fe9 _pthread_cond_wait + 869
2 com.adobe.ape.engine 0x0000000118cf7c0d APXGetHostAPI + 2516093
3 com.adobe.ape.engine 0x0000000118aa5ec1 APXGetHostAPI + 83761
4 com.adobe.ape.engine 0x0000000118cf7cd1 APXGetHostAPI + 2516289
5 com.adobe.ape.engine 0x0000000118cf7d4a APXGetHostAPI + 2516410
6 com.adobe.ape.engine 0x0000000118cf7e79 APXGetHostAPI + 2516713
7 libsystem_c.dylib 0x00007fff95bf17a2 _pthread_start + 327
8 libsystem_c.dylib 0x00007fff95bde1e1 thread_start + 13
Thread 8:
0 libsystem_kernel.dylib 0x00007fff90f010fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff95bf5fe9 _pthread_cond_wait + 869
2 com.adobe.ape.engine 0x0000000118cf7c0d APXGetHostAPI + 2516093
3 com.adobe.ape.engine 0x0000000118aa5ec1 APXGetHostAPI + 83761
4 com.adobe.ape.engine 0x0000000118cf7cd1 APXGetHostAPI + 2516289
5 com.adobe.ape.engine 0x0000000118cf7d4a APXGetHostAPI + 2516410
6 com.adobe.ape.engine 0x0000000118cf7e79 APXGetHostAPI + 2516713
7 libsystem_c.dylib 0x00007fff95bf17a2 _pthread_start + 327
8 libsystem_c.dylib 0x00007fff95bde1e1 thread_start + 13
Thread 9:
0 libsystem_kernel.dylib 0x00007fff90f010fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff95bf5fe9 _pthread_cond_wait + 869
2 com.adobe.ape.engine 0x0000000118cf7c0d APXGetHostAPI + 2516093
3 com.adobe.ape.engine 0x0000000118aa5ec1 APXGetHostAPI + 83761
4 com.adobe.ape.engine 0x0000000118cf7cd1 APXGetHostAPI + 2516289
5 com.adobe.ape.engine 0x0000000118cf7d4a APXGetHostAPI + 2516410
6 com.adobe.ape.engine 0x0000000118cf7e79 APXGetHostAPI + 2516713
7 libsystem_c.dylib 0x00007fff95bf17a2 _pthread_start + 327
8 libsystem_c.dylib 0x00007fff95bde1e1 thread_start + 13
Thread 10:
0 libsystem_kernel.dylib 0x00007fff90eff686 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff90efec42 mach_msg + 70
2 com.apple.CoreFoundation 0x00007fff8f1d2233 __CFRunLoopServiceMachPort + 195
3 com.apple.CoreFoundation 0x00007fff8f1d7916 __CFRunLoopRun + 1078
4 com.apple.CoreFoundation 0x00007fff8f1d70e2 CFRunLoopRunSpecific + 290
5 com.apple.CoreMediaIO 0x00007fff8e6636e8 CMIO::DAL::RunLoop::OwnThread(void*) + 146
6 com.apple.CoreMediaIO 0x00007fff8e65b2ce CAPThread::Entry(CAPThread*) + 156
7 libsystem_c.dylib 0x00007fff95bf17a2 _pthread_start + 327
8 libsystem_c.dylib 0x00007fff95bde1e1 thread_start + 13
Thread 11:
0 libsystem_kernel.dylib 0x00007fff90f010fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff95bf6023 _pthread_cond_wait + 927
2 com.adobe.ape.engine 0x0000000118cf7bd0 APXGetHostAPI + 2516032
3 com.adobe.ape.engine 0x0000000118d0fddb APXGetHostAPI + 2614859
4 com.adobe.ape.engine 0x0000000118cf7cd1 APXGetHostAPI + 2516289
5 com.adobe.ape.engine 0x0000000118cf7d4a APXGetHostAPI + 2516410
6 com.adobe.ape.engine 0x0000000118cf7e79 APXGetHostAPI + 2516713
7 libsystem_c.dylib 0x00007fff95bf17a2 _pthread_start + 327
8 libsystem_c.dylib 0x00007fff95bde1e1 thread_start + 13
Thread 12:
0 libsystem_kernel.dylib 0x00007fff90f010fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff95bf6023 _pthread_cond_wait + 927
2 com.adobe.ape.engine 0x0000000118cf7bd0 APXGetHostAPI + 2516032
3 com.adobe.ape.engine 0x0000000118e8a2c3 APXGetHostAPI + 4164403
4 com.adobe.ape.engine 0x0000000118cf7cd1 APXGetHostAPI + 2516289
5 com.adobe.ape.engine 0x0000000118cf7d4a APXGetHostAPI + 2516410
6 com.adobe.ape.engine 0x0000000118cf7e79 APXGetHostAPI + 2516713
7 libsystem_c.dylib 0x00007fff95bf17a2 _pthread_start + 327
8 libsystem_c.dylib 0x00007fff95bde1e1 thread_start + 13
Thread 13:
0 libsystem_kernel.dylib 0x00007fff90f01386 __semwait_signal + 10
1 libsystem_c.dylib 0x00007fff95c7b800 nanosleep + 163
2 libsystem_c.dylib 0x00007fff95c7b717 usleep + 54
3 com.adobe.illustrator.plugins.dBrushTool 0x000000011ccf92c2 PluginMain + 364594
4 libsystem_c.dylib 0x00007fff95bf17a2 _pthread_start + 327
5 libsystem_c.dylib 0x00007fff95bde1e1 thread_start + 13
Thread 14:
0 libsystem_kernel.dylib 0x00007fff90eff6c2 semaphore_wait_trap + 10
1 com.adobe.illustrator.plugins.dBrushTool 0x000000011ccfb7da PluginMain + 374090
Thread 15:
0 libsystem_kernel.dylib 0x00007fff90eff6c2 semaphore_wait_trap + 10
1 com.adobe.illustrator.plugins.dBrushTool 0x000000011ccfb7da PluginMain + 374090
Thread 16:
0 libsystem_kernel.dylib 0x00007fff90eff6c2 semaphore_wait_trap + 10
1 com.adobe.illustrator.plugins.dBrushTool 0x000000011ccfb7da PluginMain + 374090
Thread 17:
0 libsystem_kernel.dylib 0x00007fff90eff6c2 semaphore_wait_trap + 10
1 com.adobe.illustrator.plugins.dBrushTool 0x000000011ccfb7da PluginMain + 374090
Thread 18:
0 libsystem_kernel.dylib 0x00007fff90f016d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff95bf3f4c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff95bf3d13 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff95bde1d1 start_wqthread + 13
Thread 19:
0 libsystem_kernel.dylib 0x00007fff90f016d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff95bf3f4c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff95bf3d13 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff95bde1d1 start_wqthread + 13
Thread 20:
0 libsystem_kernel.dylib 0x00007fff90f016d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff95bf3f4c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff95bf3d13 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff95bde1d1 start_wqthread + 13
Thread 21:
0 libsystem_kernel.dylib 0x00007fff90f01386 __semwait_signal + 10
1 libsystem_c.dylib 0x00007fff95c7b800 nanosleep + 163
2 com.adobe.illustrator.plugins.ScriptingSupport 0x000000011106f8cb PluginMain + 1570107
3 com.adobe.illustrator.plugins.ScriptingSupport 0x00000001110575b9 PluginMain + 1471017
4 com.adobe.illustrator.plugins.ScriptingSupport 0x000000011106fc16 PluginMain + 1570950
5 libsystem_c.dylib 0x00007fff95bf17a2 _pthread_start + 327
6 libsystem_c.dylib 0x00007fff95bde1e1 thread_start + 13
Thread 22:
0 libsystem_kernel.dylib 0x00007fff90f012aa __recvfrom + 10
1 ServiceManager-Launcher.dylib 0x00000001218d75ec Invoke + 45721
2 ServiceManager-Launcher.dylib 0x00000001218d6813 Invoke + 42176
3 ServiceManager-Launcher.dylib 0x00000001218d5be0 Invoke + 39053
4 ServiceManager-Launcher.dylib 0x00000001218d5c66 Invoke + 39187
5 ServiceManager-Launcher.dylib 0x00000001218d130f Invoke + 20412
6 ServiceManager-Launcher.dylib 0x00000001218d1616 Invoke + 21187
7 ServiceManager-Launcher.dylib 0x00000001218d1cd7 Invoke + 22916
8 ServiceManager-Launcher.dylib 0x00000001218d1f41 Invoke + 23534
9 ServiceManager-Launcher.dylib 0x00000001218d461d Invoke + 33482
10 ServiceManager-Launcher.dylib 0x00000001218d4775 Invoke + 33826
11 ServiceManager-Launcher.dylib 0x00000001218d4fb2 Invoke + 35935
12 ServiceManager-Launcher.dylib 0x00000001218d50ad Invoke + 36186
13 ServiceManager-Launcher.dylib 0x00000001218c7d6b Login + 480
14 ServiceManager-Launcher.dylib 0x00000001218cb7ad Login + 15394
15 ServiceManager-Launcher.dylib 0x00000001218d5412 Invoke + 37055
16 ServiceManager-Launcher.dylib 0x00000001218d7253 Invoke + 44800
17 libsystem_c.dylib 0x00007fff95bf17a2 _pthread_start + 327
18 libsystem_c.dylib 0x00007fff95bde1e1 thread_start + 13
Thread 23:
0 libsystem_kernel.dylib 0x00007fff90f010fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff95bf6023 _pthread_cond_wait + 927
2 com.adobe.ape.engine 0x0000000118cf7bd0 APXGetHostAPI + 2516032
3 com.adobe.ape.engine 0x0000000118d0fddb APXGetHostAPI + 2614859
4 com.adobe.ape.engine 0x0000000118cf7cd1 APXGetHostAPI + 2516289
5 com.adobe.ape.engine 0x0000000118cf7d4a APXGetHostAPI + 2516410
6 com.adobe.ape.engine 0x0000000118cf7e79 APXGetHostAPI + 2516713
7 libsystem_c.dylib 0x00007fff95bf17a2 _pthread_start + 327
8 libsystem_c.dylib 0x00007fff95bde1e1 thread_start + 13
Thread 24:
0 libsystem_kernel.dylib 0x00007fff90f010fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff95bf6023 _pthread_cond_wait + 927
2 com.adobe.ape.engine 0x0000000118cf7bd0 APXGetHostAPI + 2516032
3 com.adobe.ape.engine 0x0000000118e8a2c3 APXGetHostAPI + 4164403
4 com.adobe.ape.engine 0x0000000118cf7cd1 APXGetHostAPI + 2516289
5 com.adobe.ape.engine 0x0000000118cf7d4a APXGetHostAPI + 2516410
6 com.adobe.ape.engine 0x0000000118cf7e79 APXGetHostAPI + 2516713
7 libsystem_c.dylib 0x00007fff95bf17a2 _pthread_start + 327
8 libsystem_c.dylib 0x00007fff95bde1e1 thread_start + 13
Thread 25:
0 libsystem_kernel.dylib 0x00007fff90f016d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff95bf3f4c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff95bf3d13 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff95bde1d1 start_wqthread + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000030d7ec75 rbx: 0x00000001226f0100 rcx: 0x0000000100eaa290 rdx: 0x000000010b00a494
rdi: 0x00007fff5fbfbd30 rsi: 0x00000001226f0100 rbp: 0x00007fff5fbfbd80 rsp: 0x00007fff5fbfbd20
r8: 0x00000001226f1908 r9: 0x00000000a22b50f5 r10: 0x000000012b09c4b0 r11: 0x0000000100eaa270
r12: 0x0000000101911698 r13: 0x000000012270c000 r14: 0x00000001226f4200 r15: 0x00007fff5fbfbe40
rip: 0x0000000100ea4cad rfl: 0x0000000000010202 cr2: 0x0000000100ea4ca0
Logical CPU: 2
Binary Images:
0x100000000 - 0x10187afe7 +com.adobe.illustrator (723 - 16.0.0) <56C7F62E-CB0E-7436-3938-A3E667A2274C> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
0x101abe000 - 0x102803ff7 +libicudata.40.0.dylib (40) <6211D655-ECF8-7378-CF68-3B07300D5A29> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/ICUData.framework/Versions/4.0/libicudata.40.0.dylib
0x102816000 - 0x102884fef +com.adobe.headlights.LogSessionFramework (2.1.2.1652) <25E6F475-1522-419C-2169-547FCF2FD97F> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/LogSession.framework/Versions/A/LogSession
0x1028d8000 - 0x1028dafff +com.adobe.AdobeCrashReporter (7.0 - 7.0.1) <B68D0D42-8DEB-3F22-BD17-981AC060E9D7> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeCrashReporter.framework/Versions/A/AdobeCrashRep orter
0x1028df000 - 0x10293cff7 +com.adobe.aiport (aiport version 16.0.0 - 16.0.0.682) <013A7667-AC54-C394-36EC-DE3E058EBBB8> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/aiport.framework/Versions/A/aiport
0x102963000 - 0x1029c8ff7 +com.adobe.filterport (filterport version 16.0.0 - 16.0.0.682) <4D4BAF9C-D816-167D-C653-3E61955725A9> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/filterport.framework/Versions/A/filterport
0x1029f6000 - 0x1029f6ff7 +com.adobe.SPBasic (SPBasic version 16.0.0 - 16.0.0.722) <88F53468-DA62-3334-1187-61752A380FFE> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/SPBasic.framework/Versions/A/SPBasic
0x1029fa000 - 0x102b73fff +com.adobe.ACE (AdobeACE 2.19.18.19822 - 2.19.18.19822) <01A168B2-A4AA-71B3-D8F1-2F4A367485BB> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
0x102b86000 - 0x10318efff +com.adobe.AGM (AdobeAGM 4.26.20.19822 - 4.26.20.19822) <4AB2E56F-811A-C769-4F3C-CBE1530C8A56> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
0x10322a000 - 0x10326cff7 +com.adobe.ARE (AdobeARE 1.5.02.19822 - 1.5.02.19822) <FB3356DF-DBCD-CE4C-DC16-63540BC96C5C> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeARE.framework/Versions/A/AdobeARE
0x103274000 - 0x10336efe7 +com.adobe.AXEDOMCore (AdobeAXEDOMCore 3.7.101.18636 - 3.7.101.18636) <C7652AF2-56D7-8AF8-A207-0BDEDDFF0BEC> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeAXEDOMCore.framework/Versions/A/AdobeAXEDOMCore
0x103412000 - 0x103431fff +com.adobe.BIB (AdobeBIB 1.2.02.19822 - 1.2.02.19822) <7EC75BFC-1A1C-8FD3-56BB-D6B6EB5CA9A1> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB
0x103438000 - 0x103460ff7 +com.adobe.BIBUtils (AdobeBIBUtils 1.1.01 - 1.1.01) <4886F3FC-D31A-6149-1E03-EBA15E262086> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeBIBUtils.framework/Versions/A/AdobeBIBUtils
0x103467000 - 0x1037c8fef +com.adobe.CoolType (AdobeCoolType 5.10.31.19822 - 5.10.31.19822) <14E82AD0-5994-21FA-D963-D3FB2A113349> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoolType
0x103815000 - 0x103c5bff7 +com.adobe.MPS (AdobeMPS 5.8.0.19673 - 5.8.0.19673) <E63AFCA8-3E74-1745-8C74-8B0A78073BE5> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeMPS.framework/Versions/A/AdobeMPS
0x103cd7000 - 0x104dd5fef +com.adobe.psl (AdobePSL 13.0.0.21041 - 13.0.0.21041) <910C283A-607C-F863-97EF-07FB2EEB38AD> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobePSL.framework/Versions/A/AdobePSL
0x104f96000 - 0x104ff6ff7 +com.adobe.AdobeXMPCore (Adobe XMP Core 5.3 -c 11 - 66.145661) <B475CD07-1024-560D-5BFE-2A6FCE63925C> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeXMP.framework/Versions/A/AdobeXMP
0x105000000 - 0x1050b8fe7 +com.adobe.AdobeXMPFiles (Adobe XMP Files 5.4 -f 49 - 66.145661) <9F30F410-B84E-EB85-7F2C-C72BCD50CB77> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeXMPFiles.framework/Versions/A/AdobeXMPFiles
0x1050eb000 - 0x105195fe7 +libicucnv.40.0.dylib (40) <768D99C5-46B9-B849-2834-B5BF541856D1> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/ICUConverter.framework/Versions/4.0/libicucnv.40.0.dy lib
0x1051bc000 - 0x1052fcfe7 +libicui18n.40.0.dylib (40) <B0341318-FB92-A0CF-2CA5-7FA100624DBD> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/ICUInternationalization.framework/Versions/4.0/libicu i18n.40.0.dylib
0x10537b000 - 0x10547dfef +libicuuc.40.0.dylib (40) <76F12DCE-F356-D48D-4239-FC103706EF76> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/ICUUnicode.framework/Versions/4.0/libicuuc.40.0.dylib
0x1054c5000 - 0x105612ff7 +com.winsoft.wrservices (WRServices 5.0.0 - 5.0.0) <FFA48E0A-A17C-A04F-AE20-6815EB944DEA> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/WRServices.framework/Versions/A/WRServices
0x105686000 - 0x1058cffe7 +com.adobe.linguistic.LinguisticManager (6.0.0 - 17206) <301AAE8E-BA78-230E-9500-FCCA204B49CB> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeLinguistic.framework/Versions/3/AdobeLinguistic
0x105952000 - 0x105959fff +com.adobe.coretech.adobesplashkit (AdobeSplashKit version 1.0 - 1.0) <51536CCA-D34E-51D7-2031-5757EBA5AEF9> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeSplashKit.framework/Versions/A/AdobeSplashKit
0x105963000 - 0x10598ffff +com.adobe.AXE8SharedExpat (AdobeAXE8SharedExpat 3.7.101.18636 - 3.7.101.18636) <488DF1F7-A643-5168-706A-498A0322A87E> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeAXE8SharedExpat.framework/Versions/A/AdobeAXE8Sh aredExpat
0x1059b2000 - 0x105a6ffff +com.adobe.AdobeExtendScript (ExtendScript 4.2.12 - 4.2.12.18602) <0957DFA6-0593-CE4B-8638-00F32113B07B> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeExtendScript.framework/Versions/A/AdobeExtendScr ipt
0x105ab9000 - 0x105b7efff +com.adobe.JP2K (2.0.0 - 2.0.0.18562) <B14B096C-AA23-BA8F-E3AE-8DB102F9D161> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeJP2K.framework/Versions/A/AdobeJP2K
0x105bcb000 - 0x105d94fff +com.adobe.owl (AdobeOwl version 5.0.3 - 5.0.3) <1DEEBFAD-1C6D-303B-9F68-B39677534527> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeOwl.framework/Versions/A/AdobeOwl
0x105dd6000 - 0x1065a9ff7 +com.adobe.PDFL (PROD_MAJOR.PROD_MINOR.PROD_STEP - 10.0.1.18562) <8DC49EE4-5700-97A1-EBFE-68024AE1980C> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobePDFL.framework/Versions/A/AdobePDFL
0x106661000 - 0x106761ff7 +com.adobe.PDFPort (AdobePDFPort 2.1.0.19734 - 2.1.0.19734) <8C850D5F-FCF1-8620-6DAE-240667C80F9A> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobePDFPort.framework/Versions/A/AdobePDFPort
0x106775000 - 0x10679affe +adobepdfsettings (1) <56E7F033-6032-2EC2-250E-43F1EBD123B1> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/adobepdfsettings.framework/Versions/A/adobepdfsetting s
0x1067d6000 - 0x10681cfe7 +com.adobe.pip (6.0.0.1654) <3576D8F9-E2F9-6EB8-6684-C2FE6B0A3731> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobePIP.framework/Versions/A/AdobePIP
0x106829000 - 0x1068d7fef +com.adobe.AdobeScCore (ScCore 4.2.12 - 4.2.12.18602) <9CEE95E5-2FC6-5E58-02A4-138EA6F8D894> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeScCore.framework/Versions/A/AdobeScCore
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0x11b13a000 - 0x11b14cff7 libTraditionalChineseConverter.dylib (61) <DDAFF75C-0714-34F4-818F-8B439AC7BBCA> /System/Library/CoreServices/Encodings/libTraditionalChineseConverter.dylib
0x11c3b8000 - 0x11c503fef +com.adobe.illustrator.plugins.SwatchLibs (Swatch Libraries version 16.0.0 - 16.0.0) <C38254FF-01C2-A97E-8B0E-C224DB034451> /Applications/Adobe Illustrator CS6/*/SwatchLibs
0x11c536000 - 0x11c5bdff7 +com.adobe.illustrator.plugins.SymbolPalette (Symbol Palette version 16.0.0 - 16.0.0) <80E5D90E-9A36-519B-ABD7-B9BCEB8EF6E2> /Applications/Adobe Illustrator CS6/*/SymbolPalette
0x11c5dd000 - 0x11c5fbfe7 +com.adobe.illustrator.plugins.VariablesPalette (Variables Palette version 16.0.0 - 16.0.0) <6C1FECBA-B3C9-D9C1-A2B7-CD550A955660> /Applications/Adobe Illustrator CS6/*/VariablesPalette
0x11c602000 - 0x11c63afef +com.adobe.illustrator.plugins.Mojikumi ( MojiKumiUI version 16.0.0 - 16.0.0) <FC5322A6-2ADD-DE54-AE86-37F7605A32AE> /Applications/Adobe Illustrator CS6/*/Mojikumi
0x11c653000 - 0x11c76ffe7 +com.adobe.illustrator.plugins.svgFileFormat ( SVG Format version 16.0.0 - 16.0.0) <DD8821BE-EF51-9022-0C1A-5826E2CD190F> /Applications/Adobe Illustrator CS6/*/svgFileFormat
0x11c791000 - 0x11c7c6fff +com.adobe.illustrator.plugins.slicingAttributes (Slicing version 16.0.0 - 16.0.0) <2FBC99E6-7843-3047-E585-E48B67C2D39D> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Required/Plug-ins/sliceAttributes.aip/Contents/MacOS/slicingAttributes
0x11c7db000 - 0x11c7e1fff +com.adobe.illustrator.plugins.ShapeSuite (Shape Construction Suite version 16.0.0 - 16.0.0) <19ABCD34-7807-7580-0189-B17D33F1631C> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Required/Plug-ins/ShapeS.aip/Contents/MacOS/ShapeSuite
0x11c7e5000 - 0x11c81fff7 +com.adobe.illustrator.plugins.PathfinderS (Pathfinder Suite version 16.0.0 - 16.0.0) <C905A053-BFEE-83FC-7BC4-FFFBF9C43488> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Required/Plug-ins/PathFinderS.aip/Contents/MacOS/PathfinderS
0x11c828000 - 0x11c830fff +com.adobe.illustrator.plugins.ExpandS (Expand Suite version 16.0.0 - 16.0.0) <3A054F5D-78AF-CF74-202A-8907CEE4BCF7> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Required/Plug-ins/ExpandS.aip/Contents/MacOS/ExpandS
0x11c8a2000 - 0x11c8c8fff +com.adobe.illustrator.plugins.DocInfo (Document Info version 16.0.0 - 16.0.0) <9E797D38-A127-4A19-F2B3-289A39B08DAC> /Applications/Adobe Illustrator CS6/*/DocInfo
0x11c8d3000 - 0x11c8dbfff +com.adobe.illustrator.plugins.Colors (Colors version 16.0.0 - 16.0.0) <18BA7814-8283-B7B6-FC04-CA0FBC32783D> /Applications/Adobe Illustrator CS6/*/Colors
0x11c8e1000 - 0x11c8f0ff7 +com.adobe.illustrator.plugins.DropShadow (Drop Shadow version 16.0.0 - 16.0.0) <8D80AFA0-B692-1242-7F29-18F50CFB6B4D> /Applications/Adobe Illustrator CS6/*/DropShadow
0x11ca00000 - 0x11ca5eff7 +com.adobe.illustrator.plugins.LinkPalette (Links Palette version 16.0.0 - 16.0.0) <E172780C-7541-0B7F-C1DB-1174012387D3> /Applications/Adobe Illustrator CS6/*/LinkPalette
0x11ca7f000 - 0x11cad7fff +com.adobe.illustrator.plugins.Snapomatic (Snap version 16.0.0 - 16.0.0) <D5D4077A-9426-E22E-9F65-7A553AAA6022> /Applications/Adobe Illustrator CS6/*/Snapomatic
0x11cae5000 - 0x11cb12fff +com.adobe.illustrator.plugins.SimpleTools (Segment Tools version 16.0.0 - 16.0.0) <1AE712A7-D870-5574-2368-93ABB0DF658E> /Applications/Adobe Illustrator CS6/*/SimpleTools
0x11cb27000 - 0x11cb47fff +com.adobe.illustrator.plugins.ScatterBrushTool (Adobe Scatter Brush Tool version 16.0.0 - 16.0.0) <2A16348D-1235-CEF3-691D-651C718489B3> /Applications/Adobe Illustrator CS6/*/ScattDo you have a printer chosen, if not choose one or chosoe another if you can.
Try resetting your prefernces by immediatley after booting hold down Shift CMD Option after booting Illustrator. -
Illustrator CS6 keeps crashing in Windows 8.1
Both the 32-bit and 64-bit of Illustrator CS6 crashes when attempting to open. I haven't been able to find a solution to the problem.
Any assistance is appreciated.
Thank you!You need to provide the crash info from the event viewer. If both versions crash, something is terribly wrong on your system liek a critical DLL missing.
Mylenium -
how to solve the problem when opening program illustrator cs6
ERROR: 16
It is WINDOWS 8.1 / 64 BIT
help pleaseThanks, Jeff! The file Adobe Setup Error.log contains the following information:
02/14/14 07:20:26:474 | [INFO] | | OOBE | DE | | | | 8860 | DEVersion: 5.0.0.0
02/14/14 07:20:26:475 | [INFO] | | OOBE | DE | | | | 8860 | Loading library from C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\DECore\DE5\Setup.dll
[ 8860] Fri Feb 14 07:20:26 2014 INFO
::START TIMER:: [Total Timer]
CHECK: Single instance running
CHECK : Credentials
Load Deployment File
CHECK : Another Native OS installer already running
Create Required Folders
Assuming uninstall mode
Lookup for master payload
[ 8860] Fri Feb 14 07:20:26 2014 ERROR
DW040: The product "{893B3B44-0A1E-404B-8FE8-0A74509102A9}" is not installed. Cannot proceed with the uninstall
[ 8860] Fri Feb 14 07:20:26 2014 INFO
:: END TIMER :: [Total Timer] took 6.90443 milliseconds (0.00690443 seconds) DTR = 579.338 KBPS (0.56576 MBPS)
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 1 error(s), 0 warning(s)
ERROR: DW040: The product "{893B3B44-0A1E-404B-8FE8-0A74509102A9}" is not installed. Cannot proceed with the uninstall
Please search the above error/warning string(s) to find when the error occurred.
These errors resulted in installer Exit Code mentioned below.
Exit Code: 33 - The product is not installed, cannot uninstall.
Please see specific errors and warnings for troubleshooting. For example, ERROR: DW040 ...
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