APPCRASH - crw32.exe

Hello,
This might not be the first post about this issue but our version of Crystal Reports XI is very unstable.
Many times the program crashes and gives the following error;
Gebeurtenisnaam van probleem:    APPCRASH
  Naam van de toepassing:    crw32.exe
  Versie van toepassing:    11.0.0.1282
  Tijdstempel van toepassing:    422d5c77
  Naam van foutmodule:    usp10.dll
  Versie van foutmodule:    1.405.2416.1
  Tijdstempel van foutmodule:    3a56a9b2
  Uitzonderingscode:    c0000005
  Uitzonderingsmarge:    00029b73
  Versie van besturingssysteem:    6.1.7601.2.1.0.256.48
  Landinstelling-id:    2067
  Aanvullende informatie 1:    1fc1
  Aanvullende informatie 2:    1fc163a1c57ae45571bce37d539b233f
  Aanvullende informatie 3:    2f92
  Aanvullende informatie 4:    2f92817e9e63d4100e2aa48e72910a78
How to solve this?
I already changed the firewall settings to allow crw32.exe on my pc and the server.
Stijn
Kortrijk, Belgium

Hi Stijn,
Before you troubleshoot, you should consider upgrading to CR XI R2 SP6.
Please have a look at this blog for more info on how to upgrade.
Also, CR XI is Not supported on Win 7 however, CR XI R2 SP6 is.
-Abhilash

Similar Messages

  • Crw32.exe crashes when closing a report

    I don't know if this is the correct area to post this but here goes.
    I have just gotten my windows 7 computer operating system reloaded and Crystal VI has developed problems. When I close a report the application crashes with the following details:
    Problem signature:
      Problem Event Name:     APPCRASH
      Application Name:     crw32.exe
      Application Version:     11.0.0.1282
      Application Timestamp:     422d5c77
      Fault Module Name:     usp10.dll
      Fault Module Version:     1.405.2416.1
      Fault Module Timestamp:     3a56a9b2
      Exception Code:     c0000005
      Exception Offset:     00029b73
      OS Version:     6.1.7601.2.1.0.256.4
      Locale ID:     1033
      Additional Information 1:     1fc1
      Additional Information 2:     1fc163a1c57ae45571bce37d539b233f
      Additional Information 3:     2f92
      Additional Information 4:     2f92817e9e63d4100e2aa48e72910a78
    Read our privacy statement online:
      http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
    If the online privacy statement is not available, please read our privacy statement offline:
      C:\Windows\system32\en-US\erofflps.txt
    Crystal ran fine prior to having to reload the operating system. I have tried changing the compatibility mode (all of them) but the problem remains. The error log shows the same information as above.
    I have tried reloading the program and again the problem remains.
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    Hi,
    Well, the only issue I see here is the version of Crystal Reports. CR XI (11.0.x.x) is certainly not supported on Windows 7.
    From what I know, Windows 7 supports CR 2008 SP3.
    Since CR XI R2 is a free upgrade, meaning you can use the same license key, I would recommend that you upgrade to the latest Service Pack (SP6) available for CR XI R2.
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  • Crystal Reports 2008-Vista-ERROR-crw32.exe Entry Point Not Found in dll

    Hi Experts,
    I just installed the Crystal Reports 2008 (with SP0) on my Vista (Home) machine.  When I try to start the CR 2008, I am getting the below error message:
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    Please try with this:
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  • CrystalReports 2008 crw32.exe has encountered a problem and needs to close.

    Hi Guys,
    I just installed Crystal Reports 2008 and tried to use it, but every time I try to expand Create New Connection tree, in order to add some data to my report, program crashes and I receive message:
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    Well,
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    1. Faulting application crw32.exe, version 12.0.0.549, faulting module unknown, version 0.0.0.0, fault address 0x06000030.
    0000: 41 70 70 6c 69 63 61 74   Applicat
    0008: 69 6f 6e 20 46 61 69 6c   ion Fail
    0010: 75 72 65 20 20 63 72 77   ure  crw
    0018: 33 32 2e 65 78 65 20 31   32.exe 1
    0020: 32 2e 30 2e 30 2e 35 34   2.0.0.54
    0028: 39 20 69 6e 20 75 6e 6b   9 in unk
    0030: 6e 6f 77 6e 20 30 2e 30   nown 0.0
    0038: 2e 30 2e 30 20 61 74 20   .0.0 at
    0040: 6f 66 66 73 65 74 20 30   offset 0
    0048: 36 30 30 30 30 33 30 0d   6000030.
    0050: 0a                        .
    2. Faulting application drwtsn32.exe, version 5.1.2600.0, faulting module dbghelp.dll, version 5.1.2600.5512, fault address 0x0001295d.
    0000: 41 70 70 6c 69 63 61 74   Applicat
    0008: 69 6f 6e 20 46 61 69 6c   ion Fail
    0010: 75 72 65 20 20 64 72 77   ure  drw
    0018: 74 73 6e 33 32 2e 65 78   tsn32.ex
    0020: 65 20 35 2e 31 2e 32 36   e 5.1.26
    0028: 30 30 2e 30 20 69 6e 20   00.0 in
    0030: 64 62 67 68 65 6c 70 2e   dbghelp.
    0038: 64 6c 6c 20 35 2e 31 2e   dll 5.1.
    0040: 32 36 30 30 2e 35 35 31   2600.551
    0048: 32 20 61 74 20 6f 66 66   2 at off
    0050: 73 65 74 20 30 30 30 31   set 0001
    0058: 32 39 35 64               295d   
    3. Hanging application crw32.exe, version 12.0.0.549, hang module hungapp, version 0.0.0.0, hang address 0x00000000.
    0000: 41 70 70 6c 69 63 61 74   Applicat
    0008: 69 6f 6e 20 48 61 6e 67   ion Hang
    0010: 20 20 63 72 77 33 32 2e     crw32.
    0018: 65 78 65 20 31 32 2e 30   exe 12.0
    0020: 2e 30 2e 35 34 39 20 69   .0.549 i
    0028: 6e 20 68 75 6e 67 61 70   n hungap
    0030: 70 20 30 2e 30 2e 30 2e   p 0.0.0.
    0038: 30 20 61 74 20 6f 66 66   0 at off
    0040: 73 65 74 20 30 30 30 30   set 0000
    0048: 30 30 30 30               0000   
    However, I am not sure about their meaning.
    Regards,
    Vladimir

  • CRW32.EXE has encountered a problem and needs to close launching CR 10

    Happens trying to open an existing report, although the report will open on any other workstation.  Also happens when trying to create a blank report.  System is XP Pro, SP2; 2 GB of RAM, over 100 GB disk space.
    Had CR 8.5 also installed.  Uninstalled both CR version and reinstalled 10, same issue.  I was thinking doing a complete unsintall might help, but I can no longer find the article titled, "how to manually uninstall crystal reports 8 or 8.5", which I have used before so I know it existed at one point.
    Any assistance will be greatly appreciated.

    Hi All,
    Check the System Event logs to see if if shows any details on some other dll other than crw32.exe.
    Also, with the current updates to Windows it's possible that DEP is causing the by denying CR to access either registry keys or dependencies we require. May even be Anti-virus or firewall settings. CRW will try to contact home looking for updates etc.
    Download Process Monitor from www.sysinternals.com and filter on crw32.exe and see if catches any access denied or other denials to system files or registry keys.
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    Edited by: Don Williams on Oct 26, 2009 7:45 AM

  • Crw32.exe has encountered a problem and needs to close

    approximately every 1 and 1/2 to two months I have to uninstall Crystal Reports XI and re-load release 2.  The program works fine then starts acting funny (cursor will not change when making text box longer/shorter, Can only make sections larger/shorter by putting the cursor over to the far left side of the report, etc)  When this starts happening, within one day I receive the error
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    I was able to see a thread in the Business Objects forum indicating there was a service pack to fix the problem.  Each time I search for service packs to install nothing comes up.  Does anyone know what this service pack is and where I might be able to find it.
    Thanks Much
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    Hi Jon
    Have you checked with DEP option?
    Right Click on My Computer ->Click on Properties->Click on Advance Tab-> Click on  on Settings in Performance Pane-?Click on Data Execution Prevention Tab ->Click on Turn On DEP option ->Click on Add button and browse for crw32.exe file.
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    Are you using dual monitor with Crystal Report?
    Have you checked with event viewer?It gives the detail description of error.
    Below are the steps for event viewer:
    Click on Start ->Run -type in eventvwr.
    Hope it will help you.
    Regards
    Asha.

  • Crw32.exe has encountered a problem and needs to close during table link

    I am in the process of evaluating the Crystal Reports 2008 product to create reports on data stored on our IBM AS400 system. When I select two or more tables on the Database Expert window; then click on the Links tab I receive the error message. If you only select one table the product does not crash. u201CCrw32.exe has encountered a problem and needs to close.u201D
    Error signature
    AppName: crw32.exe
    AppVer 12.2.0.290
    ModName: mfc80u.dll
    ModVer: 8.0.50727.762
    Offset: 0005ad30
    Installed applications
    Microsoft Windows XP Service Pack 2
    IBM System i Access for Windows, Version 6 Release 1 Modification level 0 Service level SI31390
    Crystal Reports 2008, CR Developer, Version 12.2.0.290, Evaluation Version
    ODBC Data Source to the iSeries using the iSeries Access ODBC driver

    RESULTS
    Report for crw32__PID__932__Date__05_04_2010__Time_04_17_34PM__453__Second_Chance_Exception_C0000005.dmp
    Type of Analysis Performed   Crash Analysis
    Machine Name   TST100
    Operating System   Windows XP Service Pack 3
    Number Of Processors   1
    Process ID   932
    Process Image   C:Program FilesBusiness ObjectsBusinessObjects Enterprise 12.0win32_x86crw32.exe
    System Up-Time   1 day(s) 06:15:05
    Process Up-Time   00:01:40
    Thread 0 - System ID 492
    Entry point   crw32+83c818
    Create time   5/4/2010 4:15:55 PM
    Time spent in user mode   0 Days 0:0:0.328
    Time spent in kernel mode   0 Days 0:0:3.46
    Function     Arg 1     Arg 2     Arg 3   Source
    mfc80u!CWnd::SetWindowPos+3     00000000     00000000     0000003c   
    crw32+637594     0015c438     030161d0     0000004e   
    mfc80u!CPropertyPage::OnNotify+94     00000000     0012ef18     0012ebc0   
    mfc80u!CWnd::OnWndMsg+9c     0000004e     00000000     0012ef18   
    mfc80u!CWnd::WindowProc+22     0000004e     00000000     0012ef18   
    mfc80u!AfxCallWndProc+a3     00000000     001f02a2     0000004e   
    mfc80u!AfxWndProc+35     001f02a2     0000004e     00000000   
    mfc80u!AfxWndProcBase+54     001f02a2     0000004e     00000000   
    user32!InternalCallWinProc+28     7830fe2f     001f02a2     0000004e   
    user32!UserCallWinProcCheckWow+150     0015c268     7830fe2f     001f02a2   
    user32!SendMessageWorker+4a5     00723d68     02711a58     00000000   
    user32!SendMessageW+7f     001f02a2     0000004e     00000000   
    comctl32!CCSendNotify+748     0012eed8     ffffff38     0012ef18   
    comctl32!SendNotifyEx+57     001f02a2     0017020e     ffffff38   
    comctl32!_Ppd_SendNotify+2b     064172c8     00000001     ffffff38   
    comctl32!PageChange+2e7     064172c8     00000001     0012f21c   
    comctl32!PropSheetDlgProc+2b3     0017020e     0000004e     00003020   
    user32!InternalCallWinProc+28     773dc1ca     0017020e     0000004e   
    user32!UserCallDlgProcCheckWow+146     0015b1b0     773dc1ca     0017020e   
    user32!DefDlgProcWorker+a8     00000000     0000004e     00003020   
    user32!DefDlgProcW+22     0017020e     0000004e     00003020   
    user32!InternalCallWinProc+28     7e423d3a     0017020e     0000004e   
    user32!UserCallWinProcCheckWow+150     0015b1b0     7e423d3a     0017020e   
    user32!CallWindowProcAorW+98     7e423d3a     0017020e     0000004e   
    user32!CallWindowProcW+1b     7e423d3a     0017020e     0000004e   
    mfc80u!CWnd::DefWindowProcW+42     0000004e     00003020     0012f5b8   
    mfc80u!CWnd::WindowProc+39     0000004e     00003020     0012f5b8   
    mfc80u!AfxCallWndProc+a3     00000000     0017020e     0000004e   
    mfc80u!AfxWndProc+35     0017020e     0000004e     00003020   
    mfc80u!AfxWndProcBase+54     0017020e     0000004e     00003020   
    user32!InternalCallWinProc+28     7830fe2f     0017020e     0000004e   
    user32!UserCallWinProcCheckWow+150     0015b1b0     7830fe2f     0017020e   
    user32!SendMessageWorker+4a5     0070ab90     02711a58     00003020   
    user32!SendMessageW+7f     0017020e     0000004e     00003020   
    comctl32!CCSendNotify+c20     0012f644     fffffdd9     00000000   
    comctl32!SendNotifyEx+57     00000000     001201e2     fffffdd9   
    comctl32!ChangeSel+208     001201e2     00000001     00000001   
    comctl32!Tab_OnLButtonDown+cf     063ab958     00000049     0000000a   
    comctl32!Tab_WndProc+4c8     001201e2     00000201     00000001   
    user32!InternalCallWinProc+28     7740f03f     001201e2     00000201   
    user32!UserCallWinProcCheckWow+150     0015b1b0     7740f03f     001201e2   
    user32!DispatchMessageWorker+306     0015c468     00000000     0012f874   
    user32!DispatchMessageW+f     0015c468     00000000     0012f954   
    user32!IsDialogMessageW+572     0017020e     02720400     0012f954   
    mfc80u!CWnd::IsDialogMessageW+2e     0015c468     7832e88c     0015c468   
    mfc80u!CWnd::PreTranslateInput+29     0015c468     0015c468     0015c468   
    mfc80u!CPropertySheet::PreTranslateMessage+ca     0015c468     0015c468     02f91008   
    mfc80u!CWnd::WalkPreTranslateTree+1f     000f019c     0015c468     0015c468   
    mfc80u!AfxInternalPreTranslateMessage+3b     0015c468     78348336     0015c468   
    mfc80u!CWinThread::PreTranslateMessage+9     0015c468     7834824b     0015c468   
    mfc80u!AfxPreTranslateMessage+15     0015c468     00000000     0012f954   
    mfc80u!AfxInternalPumpMessage+2b     508aafcf     0300d458     00000000   
    crw32+52530e     0300d458     00000000     00000001   
    0x508aafcf     00000000     00000001     00df598c   
    0x0300d458     00000001     00df598c     00000001   
    MFC80U!CWND::SETWINDOWPOS3In crw32__PID__932__Date__05_04_2010__Time_04_17_34PM__453__Second_Chance_Exception_C0000005.dmp the assembly instruction at mfc80u!CWnd::SetWindowPos3 in C:WINDOWSWinSxSx86_Microsoft.VC80.MFC_1fc8b3b9a1e18e3b_8.0.50727.4053_x-ww_b77cec8emfc80u.dll from Microsoft Corporation has caused an access violation exception (0xC0000005) when trying to read from memory location 0x00000050 on thread 0
    Module Information
    Image Name: C:WINDOWSWinSxSx86_Microsoft.VC80.MFC_1fc8b3b9a1e18e3b_8.0.50727.4053_x-ww_b77cec8emfc80u.dll   Symbol Type:  PDB
    Base address: 0x782e0000   Time Stamp:  Sat Jul 11 22:31:52 2009 
    Checksum: 0x00114d13   Comments:  
    COM DLL: False   Company Name:  Microsoft Corporation
    ISAPIExtension: False   File Description:  MFCDLL Shared Library - Retail Version
    ISAPIFilter: False   File Version:  8.00.50727.4053
    Managed DLL: False   Internal Name:  MFC80U.DLL
    VB DLL: False   Legal Copyright:  © Microsoft Corporation. All rights reserved.
    Loaded Image Name:  mfc80u.dll   Legal Trademarks:  
    Mapped Image Name:     Original filename:  MFC80U.DLL
    Module name:  mfc80u   Private Build:  
    Single Threaded:  False   Product Name:  Microsoft® Visual Studio® 2005
    Module Size:  1.06 MBytes   Product Version:  8.00.50727.4053
    Symbol File Name:  c:symcacheMFC80U.i386.pdb7C831002AB274BF6938D1DEC58BF11A1dMFC80U.i386.pdb   Special Build:  &

  • Crw32.exe has encountered a problem and needs to close,pls help

    When I try to use a crystal report version 10.0 to querry from two data source at same time, I got following error:
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  • Crw32.exe has encountered a problem and needs to close.  We are sorry for t

    crw32.exe has encountered a problem and needs to close.  We are sorry for the inconvenience.
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    Event ID:      1000
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    Level:         Error
    Keywords:      Classic
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    Faulting module name: MSJET40.DLL, version: 4.0.9756.0, time stamp: 0x49246e48
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        <Channel>Application</Channel>
        <Security />
      </System>
      <EventData>
        <Data>crw32.exe</Data>
        <Data>12.0.0.683</Data>
        <Data>47c8be9a</Data>
        <Data>MSJET40.DLL</Data>
        <Data>4.0.9756.0</Data>
        <Data>49246e48</Data>
        <Data>c0000005</Data>
        <Data>00021b27</Data>
        <Data>708</Data>
        <Data>01caf7aca12f0b2b</Data>
        <Data>c:\Program Files (x86)\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\crw32.exe</Data>
        <Data>C:\Windows\system32\MSJET40.DLL</Data>
        <Data>498c39ee-63a0-11df-b1fe-00508dbcaa0b</Data>
      </EventData>
    </Event>

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  • APPCRASH iTunes.exe KERNELBASE.dll 6.1.7601.18015

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    Hi Ravishankys,
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  • Crw32.exe has encountered an error.

    Hi,
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    But with cr11, when we try to preview the report, we get an error "crw32.exe has encountered an error and cr crashes.
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    Sandhiya

    Hi Poonam,
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    Hi Sandhiya
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    Yes.
    8) To manually uninstall the product, follow the steps from the SAP Note # 1214506.
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    Thanks!

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    I am using Crystal Reports 10 to create reports.  I am selecting tables from two different SQL databases on two different servers. I have successfully used each of these tables in other reports, independently.
    I link the tables with an inner join.  Once I  attempt to actually use a field from the second table in my report, I get this error:
    crw32.exe has encountered a problem and needs to close. We are sorry, etc,etc.
    Any suggestions?

    Some of the users are getting the following error message while trying to open the Crystal Reports from Mobile Sales.
    "This program is used to host and to initialize the UF F has encountered a problem and needs to close. We are sorry for the inconvenience."
    I think, this is a windows error.
    Can you please let me know where can I find any update about these issues?
    Has anyone ever come across this type of error?
    Thanks in advance.
    Regards,
    Pijush

  • Crystal reports 2011 - Application error crw32.exe

    Hi,
    I hope that I'm posting in the right section.
    We use Crystal reports 2011 on one of our servers but are experiencing a number of application errors to do with the software.  Unfortunately I haven't been able to find out if there are any specific activities on the server which are generating them.
    The errors are as follows:
    Faulting application name: crw32.exe, version: 14.0.2.364, time stamp: 0x4de99eaa
    Faulting module name: crw32.exe, version: 14.0.2.364, time stamp: 0x4de99eaa
    Exception code: 0xc0000005
    Fault offset: 0x007010ef
    Faulting process id: 0x3f8
    Faulting application start time: 0x01cf6ea5517923e6
    Faulting application path: C:\Program Files (x86)\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\win32_x86\crw32.exe
    Faulting module path: C:\Program Files (x86)\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\win32_x86\crw32.exe
    Report Id: 954a54f3-da9a-11e3-acdb-3cd92b08a874
    Faulting application name: crw32.exe, version: 14.0.2.364, time stamp: 0x4de99eaa
    Faulting module name: ntdll.dll, version: 6.1.7601.17514, time stamp: 0x4ce7ba58
    Exception code: 0xc0150010
    Fault offset: 0x0008477b
    Faulting process id: 0x3f8
    Faulting application start time: 0x01cf6ea5517923e6
    Faulting application path: C:\Program Files (x86)\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\win32_x86\crw32.exe
    Faulting module path: C:\Windows\SysWOW64\ntdll.dll
    Report Id: 962a1691-da9a-11e3-acdb-3cd92b08a874
    Faulting application name: crw32.exe, version: 14.0.2.364, time stamp: 0x4de99eaa
    Faulting module name: msxml6.dll, version: 6.30.7601.17514, time stamp: 0x4ce7b8eb
    Exception code: 0xc0000005
    Fault offset: 0x00001fa8
    Faulting process id: 0x1c98
    Faulting application start time: 0x01cf6ea75a5019f4
    Faulting application path: C:\Program Files (x86)\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\win32_x86\crw32.exe
    Faulting module path: C:\Windows\System32\msxml6.dll
    Report Id: b100ae23-da9b-11e3-acdb-3cd92b08a874
    If you require any additional information from me please let me know.
    Thanks for reading.
    Regards,
    Don

    Hi Brian,
    Thanks for your help and advise.
    Crystal has been running on the server for some time (over a year) but hasn't been 'managed' until now so am looking at all of the issues at present.
    We haven't seen a pattern when the errors started though.
    Unfortunately the only errors I think relating to CR are the ones in the original post.  There are other errors, particularly to do with printing, but I think that they these are due to the TS sessions which wouldn't run Crystal. See below.
    The print spooler failed to load a plug-in module C:\Windows\system32\spool\DRIVERS\x64\3\tsprint.dll, error code 0xc1. See the event user data for context information.
    I am assuming the users are fine when they view the report then; scrolling through pages.  Yes, I believe so.
    Yes, there are no locally attached printers on the server so the users rely on their remote session sharing the printer.
    Regards,
    Don

  • Crystal Reports 2008 Trial crashes; crw32.exe error; any fix?

    I downloaded the trial for Crystal Reports 2008 and I can open the application fine, but when I go to create a report and click on the u201CCreate New Connectionu201D for the database I get a Just-in-time error for crw32.exe and my application shuts down. 
    Iu2019ve been trying to look for a resolution in your forums but could not find anything.  I check for updates it says there are none; I've uninstalled and reinstalled already didn't fix it; I've download sp1 manually and installed but no luck.
    I do have MS SQL Server 2008 installed on my system, could this be causing some problems? 
    I'm running Windows XP, also have VS .NET 2003 installed, but I'm only wanting to use CR 2008 application.
    Similar to this existing problem: An unhandled Win32 exception occurred in crw32.exe 5048. Crystal 2008 Crash
    I cannot uninstalled SQL Server 2008 because I need it.

    Hi Henry,
    Crystal Reports 2008 is not officially tested with SQL Server 2008.
    Try with this:
    1. Reduce the 'Hardware acceleration' setting in Microsoft Windows.
    2. To access the 'Hardware acceleration' setting in Microsoft Windows:
    Click Start > Settings > Control Panel > System > Display > Settings > Advanced > Troubleshooting.
    There are typically six possible settings for 'Hardware acceleration': from 'None' to 'Full'.
    If you are using Dual monitor run the CR application on primary monitor cause Dual monitor is not tested with CR.
    If still the issue occurs then manually un-install and reinstall the application.
    Regards,
    Shweta

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