APPCRASH - crw32.exe
Hello,
This might not be the first post about this issue but our version of Crystal Reports XI is very unstable.
Many times the program crashes and gives the following error;
Gebeurtenisnaam van probleem: APPCRASH
Naam van de toepassing: crw32.exe
Versie van toepassing: 11.0.0.1282
Tijdstempel van toepassing: 422d5c77
Naam van foutmodule: usp10.dll
Versie van foutmodule: 1.405.2416.1
Tijdstempel van foutmodule: 3a56a9b2
Uitzonderingscode: c0000005
Uitzonderingsmarge: 00029b73
Versie van besturingssysteem: 6.1.7601.2.1.0.256.48
Landinstelling-id: 2067
Aanvullende informatie 1: 1fc1
Aanvullende informatie 2: 1fc163a1c57ae45571bce37d539b233f
Aanvullende informatie 3: 2f92
Aanvullende informatie 4: 2f92817e9e63d4100e2aa48e72910a78
How to solve this?
I already changed the firewall settings to allow crw32.exe on my pc and the server.
Stijn
Kortrijk, Belgium
Hi Stijn,
Before you troubleshoot, you should consider upgrading to CR XI R2 SP6.
Please have a look at this blog for more info on how to upgrade.
Also, CR XI is Not supported on Win 7 however, CR XI R2 SP6 is.
-Abhilash
Similar Messages
-
Crw32.exe crashes when closing a report
I don't know if this is the correct area to post this but here goes.
I have just gotten my windows 7 computer operating system reloaded and Crystal VI has developed problems. When I close a report the application crashes with the following details:
Problem signature:
Problem Event Name: APPCRASH
Application Name: crw32.exe
Application Version: 11.0.0.1282
Application Timestamp: 422d5c77
Fault Module Name: usp10.dll
Fault Module Version: 1.405.2416.1
Fault Module Timestamp: 3a56a9b2
Exception Code: c0000005
Exception Offset: 00029b73
OS Version: 6.1.7601.2.1.0.256.4
Locale ID: 1033
Additional Information 1: 1fc1
Additional Information 2: 1fc163a1c57ae45571bce37d539b233f
Additional Information 3: 2f92
Additional Information 4: 2f92817e9e63d4100e2aa48e72910a78
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
Crystal ran fine prior to having to reload the operating system. I have tried changing the compatibility mode (all of them) but the problem remains. The error log shows the same information as above.
I have tried reloading the program and again the problem remains.
Any Ideas???Hi,
Well, the only issue I see here is the version of Crystal Reports. CR XI (11.0.x.x) is certainly not supported on Windows 7.
From what I know, Windows 7 supports CR 2008 SP3.
Since CR XI R2 is a free upgrade, meaning you can use the same license key, I would recommend that you upgrade to the latest Service Pack (SP6) available for CR XI R2.
-Abhilash -
Crystal Reports 2008-Vista-ERROR-crw32.exe Entry Point Not Found in dll
Hi Experts,
I just installed the Crystal Reports 2008 (with SP0) on my Vista (Home) machine. When I try to start the CR 2008, I am getting the below error message:
Error Title: crw32.exe - Entry Point Not Found
Error Message: The procedure entry point ?PrintLegend@CMapXLegend@CSLib300@@QAEXJJJJJ@Z could not be located in the dynamic link library cslibu-3-0.dll
Here are the things I tried to resolve the above problem:
1) Uninstall and Reinstall the CR 2008. - No change.
2) I configured the DEP to accept Crystal Reports (Performance - Advanced - DEP allow).
None of these seem fix the problem.
Can you please help me kick start the Crystal Reports 2008?
Thanks,
ArunPlease try with this:
Run a command prompt as administrator. From the start menu, select "All Programs", then "Accessories" and right-click on the "Command Prompt" shortcut and choose "Run As Administrator". From here you can use the following command to disable Data Execution Prevention (DEP) with the following command:
bcdedit.exe /set nx AlwaysOff
Keeping your command prompt open, run your setup or other process being stopped by DEP. Then, to turn it back on again, do the same and run the following:
bcdedit.exe /set nx AlwaysOn
Regards,
Shweta -
CrystalReports 2008 crw32.exe has encountered a problem and needs to close.
Hi Guys,
I just installed Crystal Reports 2008 and tried to use it, but every time I try to expand Create New Connection tree, in order to add some data to my report, program crashes and I receive message:
u201Ccrw32.exe has encountered a problem and needs to close. We are sorry for the inconvenience.u201D
Thus anyone have a solution to this problem?Well,
Each time Crystal Reports crashes I see three errors:
1. Faulting application crw32.exe, version 12.0.0.549, faulting module unknown, version 0.0.0.0, fault address 0x06000030.
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 63 72 77 ure crw
0018: 33 32 2e 65 78 65 20 31 32.exe 1
0020: 32 2e 30 2e 30 2e 35 34 2.0.0.54
0028: 39 20 69 6e 20 75 6e 6b 9 in unk
0030: 6e 6f 77 6e 20 30 2e 30 nown 0.0
0038: 2e 30 2e 30 20 61 74 20 .0.0 at
0040: 6f 66 66 73 65 74 20 30 offset 0
0048: 36 30 30 30 30 33 30 0d 6000030.
0050: 0a .
2. Faulting application drwtsn32.exe, version 5.1.2600.0, faulting module dbghelp.dll, version 5.1.2600.5512, fault address 0x0001295d.
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 64 72 77 ure drw
0018: 74 73 6e 33 32 2e 65 78 tsn32.ex
0020: 65 20 35 2e 31 2e 32 36 e 5.1.26
0028: 30 30 2e 30 20 69 6e 20 00.0 in
0030: 64 62 67 68 65 6c 70 2e dbghelp.
0038: 64 6c 6c 20 35 2e 31 2e dll 5.1.
0040: 32 36 30 30 2e 35 35 31 2600.551
0048: 32 20 61 74 20 6f 66 66 2 at off
0050: 73 65 74 20 30 30 30 31 set 0001
0058: 32 39 35 64 295d
3. Hanging application crw32.exe, version 12.0.0.549, hang module hungapp, version 0.0.0.0, hang address 0x00000000.
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 48 61 6e 67 ion Hang
0010: 20 20 63 72 77 33 32 2e crw32.
0018: 65 78 65 20 31 32 2e 30 exe 12.0
0020: 2e 30 2e 35 34 39 20 69 .0.549 i
0028: 6e 20 68 75 6e 67 61 70 n hungap
0030: 70 20 30 2e 30 2e 30 2e p 0.0.0.
0038: 30 20 61 74 20 6f 66 66 0 at off
0040: 73 65 74 20 30 30 30 30 set 0000
0048: 30 30 30 30 0000
However, I am not sure about their meaning.
Regards,
Vladimir -
CRW32.EXE has encountered a problem and needs to close launching CR 10
Happens trying to open an existing report, although the report will open on any other workstation. Also happens when trying to create a blank report. System is XP Pro, SP2; 2 GB of RAM, over 100 GB disk space.
Had CR 8.5 also installed. Uninstalled both CR version and reinstalled 10, same issue. I was thinking doing a complete unsintall might help, but I can no longer find the article titled, "how to manually uninstall crystal reports 8 or 8.5", which I have used before so I know it existed at one point.
Any assistance will be greatly appreciated.Hi All,
Check the System Event logs to see if if shows any details on some other dll other than crw32.exe.
Also, with the current updates to Windows it's possible that DEP is causing the by denying CR to access either registry keys or dependencies we require. May even be Anti-virus or firewall settings. CRW will try to contact home looking for updates etc.
Download Process Monitor from www.sysinternals.com and filter on crw32.exe and see if catches any access denied or other denials to system files or registry keys.
Also, this should not be an issue having 2 version of CR installed. I had 8.5 to CR XI R2 all on the same PC and it all worked. Other than the odd "Font In use error" I had no problems.
Thank you
Don
Edited by: Don Williams on Oct 26, 2009 7:45 AM -
Crw32.exe has encountered a problem and needs to close
approximately every 1 and 1/2 to two months I have to uninstall Crystal Reports XI and re-load release 2. The program works fine then starts acting funny (cursor will not change when making text box longer/shorter, Can only make sections larger/shorter by putting the cursor over to the far left side of the report, etc) When this starts happening, within one day I receive the error
"crw32.exe has encountered a problem and needs to close. We are sorry for the inconvenience"
I was able to see a thread in the Business Objects forum indicating there was a service pack to fix the problem. Each time I search for service packs to install nothing comes up. Does anyone know what this service pack is and where I might be able to find it.
Thanks Much
DonnaHi Jon
Have you checked with DEP option?
Right Click on My Computer ->Click on Properties->Click on Advance Tab-> Click on on Settings in Performance Pane-?Click on Data Execution Prevention Tab ->Click on Turn On DEP option ->Click on Add button and browse for crw32.exe file.
What is difference between mentioned two machine(Configuration)?
Are you using dual monitor with Crystal Report?
Have you checked with event viewer?It gives the detail description of error.
Below are the steps for event viewer:
Click on Start ->Run -type in eventvwr.
Hope it will help you.
Regards
Asha. -
Crw32.exe has encountered a problem and needs to close during table link
I am in the process of evaluating the Crystal Reports 2008 product to create reports on data stored on our IBM AS400 system. When I select two or more tables on the Database Expert window; then click on the Links tab I receive the error message. If you only select one table the product does not crash. u201CCrw32.exe has encountered a problem and needs to close.u201D
Error signature
AppName: crw32.exe
AppVer 12.2.0.290
ModName: mfc80u.dll
ModVer: 8.0.50727.762
Offset: 0005ad30
Installed applications
Microsoft Windows XP Service Pack 2
IBM System i Access for Windows, Version 6 Release 1 Modification level 0 Service level SI31390
Crystal Reports 2008, CR Developer, Version 12.2.0.290, Evaluation Version
ODBC Data Source to the iSeries using the iSeries Access ODBC driverRESULTS
Report for crw32__PID__932__Date__05_04_2010__Time_04_17_34PM__453__Second_Chance_Exception_C0000005.dmp
Type of Analysis Performed Crash Analysis
Machine Name TST100
Operating System Windows XP Service Pack 3
Number Of Processors 1
Process ID 932
Process Image C:Program FilesBusiness ObjectsBusinessObjects Enterprise 12.0win32_x86crw32.exe
System Up-Time 1 day(s) 06:15:05
Process Up-Time 00:01:40
Thread 0 - System ID 492
Entry point crw32+83c818
Create time 5/4/2010 4:15:55 PM
Time spent in user mode 0 Days 0:0:0.328
Time spent in kernel mode 0 Days 0:0:3.46
Function Arg 1 Arg 2 Arg 3 Source
mfc80u!CWnd::SetWindowPos+3 00000000 00000000 0000003c
crw32+637594 0015c438 030161d0 0000004e
mfc80u!CPropertyPage::OnNotify+94 00000000 0012ef18 0012ebc0
mfc80u!CWnd::OnWndMsg+9c 0000004e 00000000 0012ef18
mfc80u!CWnd::WindowProc+22 0000004e 00000000 0012ef18
mfc80u!AfxCallWndProc+a3 00000000 001f02a2 0000004e
mfc80u!AfxWndProc+35 001f02a2 0000004e 00000000
mfc80u!AfxWndProcBase+54 001f02a2 0000004e 00000000
user32!InternalCallWinProc+28 7830fe2f 001f02a2 0000004e
user32!UserCallWinProcCheckWow+150 0015c268 7830fe2f 001f02a2
user32!SendMessageWorker+4a5 00723d68 02711a58 00000000
user32!SendMessageW+7f 001f02a2 0000004e 00000000
comctl32!CCSendNotify+748 0012eed8 ffffff38 0012ef18
comctl32!SendNotifyEx+57 001f02a2 0017020e ffffff38
comctl32!_Ppd_SendNotify+2b 064172c8 00000001 ffffff38
comctl32!PageChange+2e7 064172c8 00000001 0012f21c
comctl32!PropSheetDlgProc+2b3 0017020e 0000004e 00003020
user32!InternalCallWinProc+28 773dc1ca 0017020e 0000004e
user32!UserCallDlgProcCheckWow+146 0015b1b0 773dc1ca 0017020e
user32!DefDlgProcWorker+a8 00000000 0000004e 00003020
user32!DefDlgProcW+22 0017020e 0000004e 00003020
user32!InternalCallWinProc+28 7e423d3a 0017020e 0000004e
user32!UserCallWinProcCheckWow+150 0015b1b0 7e423d3a 0017020e
user32!CallWindowProcAorW+98 7e423d3a 0017020e 0000004e
user32!CallWindowProcW+1b 7e423d3a 0017020e 0000004e
mfc80u!CWnd::DefWindowProcW+42 0000004e 00003020 0012f5b8
mfc80u!CWnd::WindowProc+39 0000004e 00003020 0012f5b8
mfc80u!AfxCallWndProc+a3 00000000 0017020e 0000004e
mfc80u!AfxWndProc+35 0017020e 0000004e 00003020
mfc80u!AfxWndProcBase+54 0017020e 0000004e 00003020
user32!InternalCallWinProc+28 7830fe2f 0017020e 0000004e
user32!UserCallWinProcCheckWow+150 0015b1b0 7830fe2f 0017020e
user32!SendMessageWorker+4a5 0070ab90 02711a58 00003020
user32!SendMessageW+7f 0017020e 0000004e 00003020
comctl32!CCSendNotify+c20 0012f644 fffffdd9 00000000
comctl32!SendNotifyEx+57 00000000 001201e2 fffffdd9
comctl32!ChangeSel+208 001201e2 00000001 00000001
comctl32!Tab_OnLButtonDown+cf 063ab958 00000049 0000000a
comctl32!Tab_WndProc+4c8 001201e2 00000201 00000001
user32!InternalCallWinProc+28 7740f03f 001201e2 00000201
user32!UserCallWinProcCheckWow+150 0015b1b0 7740f03f 001201e2
user32!DispatchMessageWorker+306 0015c468 00000000 0012f874
user32!DispatchMessageW+f 0015c468 00000000 0012f954
user32!IsDialogMessageW+572 0017020e 02720400 0012f954
mfc80u!CWnd::IsDialogMessageW+2e 0015c468 7832e88c 0015c468
mfc80u!CWnd::PreTranslateInput+29 0015c468 0015c468 0015c468
mfc80u!CPropertySheet::PreTranslateMessage+ca 0015c468 0015c468 02f91008
mfc80u!CWnd::WalkPreTranslateTree+1f 000f019c 0015c468 0015c468
mfc80u!AfxInternalPreTranslateMessage+3b 0015c468 78348336 0015c468
mfc80u!CWinThread::PreTranslateMessage+9 0015c468 7834824b 0015c468
mfc80u!AfxPreTranslateMessage+15 0015c468 00000000 0012f954
mfc80u!AfxInternalPumpMessage+2b 508aafcf 0300d458 00000000
crw32+52530e 0300d458 00000000 00000001
0x508aafcf 00000000 00000001 00df598c
0x0300d458 00000001 00df598c 00000001
MFC80U!CWND::SETWINDOWPOS3In crw32__PID__932__Date__05_04_2010__Time_04_17_34PM__453__Second_Chance_Exception_C0000005.dmp the assembly instruction at mfc80u!CWnd::SetWindowPos3 in C:WINDOWSWinSxSx86_Microsoft.VC80.MFC_1fc8b3b9a1e18e3b_8.0.50727.4053_x-ww_b77cec8emfc80u.dll from Microsoft Corporation has caused an access violation exception (0xC0000005) when trying to read from memory location 0x00000050 on thread 0
Module Information
Image Name: C:WINDOWSWinSxSx86_Microsoft.VC80.MFC_1fc8b3b9a1e18e3b_8.0.50727.4053_x-ww_b77cec8emfc80u.dll Symbol Type: PDB
Base address: 0x782e0000 Time Stamp: Sat Jul 11 22:31:52 2009
Checksum: 0x00114d13 Comments:
COM DLL: False Company Name: Microsoft Corporation
ISAPIExtension: False File Description: MFCDLL Shared Library - Retail Version
ISAPIFilter: False File Version: 8.00.50727.4053
Managed DLL: False Internal Name: MFC80U.DLL
VB DLL: False Legal Copyright: © Microsoft Corporation. All rights reserved.
Loaded Image Name: mfc80u.dll Legal Trademarks:
Mapped Image Name: Original filename: MFC80U.DLL
Module name: mfc80u Private Build:
Single Threaded: False Product Name: Microsoft® Visual Studio® 2005
Module Size: 1.06 MBytes Product Version: 8.00.50727.4053
Symbol File Name: c:symcacheMFC80U.i386.pdb7C831002AB274BF6938D1DEC58BF11A1dMFC80U.i386.pdb Special Build: & -
Crw32.exe has encountered a problem and needs to close,pls help
When I try to use a crystal report version 10.0 to querry from two data source at same time, I got following error:
Crw32.exe has encountered a problem and needs to close. We are sorry for the inconvenience .
I have a 8.5 version crystal report and it works just fine.
The two data source are:
MS access2003 DB and Sage Mas90 DB.
I have tried on server 2003 and window XP. none of them works.
Any help is appreciated.
JonathanReporting off 2 datasources should work in CR10.
I would suggest the following;
1) Check the version of CR10 and apply SP5 if necessary
2) Try using different connection methods, if you are using a native connection try odbc for example
Possible workarounds woulr be to use a main report > subreport
or
In Access create a linked table to Mas90 -
Crw32.exe has encountered a problem and needs to close. We are sorry for t
crw32.exe has encountered a problem and needs to close. We are sorry for the inconvenience.
AppName: crw32.exe AppVer: 12.0.0.683 ModName: msjet40.dll
ModVer: 4.0.9511.0 Offset: 000cdb4b
I am using a MS Access 2003 DB. I get the above error when I try to open a New Report with the current instance of the DB; if I use a backup from 2 weeks ago it works with no problems. Is there any insights; I would prefer not to restore from the backup??Update from my earlier message:
tried to install on a win7 32 bits. and I get the same error message.
Restarted the Win7 64 which was working and now I get the same error message too
so 3 different machines three diffferent operating systems and 3 times CR crashes on opening MDB files....
here is the error message
Log Name: Application
Source: Application Error
Date: 5/19/2010 7:43:13 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Faulting application name: crw32.exe, version: 12.0.0.683, time stamp: 0x47c8be9a
Faulting module name: MSJET40.DLL, version: 4.0.9756.0, time stamp: 0x49246e48
Exception code: 0xc0000005
Fault offset: 0x00021b27
Faulting process id: 0x708
Faulting application start time: 0x01caf7aca12f0b2b
Faulting application path: c:\Program Files (x86)\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\crw32.exe
Faulting module path: C:\Windows\system32\MSJET40.DLL
Report Id: 498c39ee-63a0-11df-b1fe-00508dbcaa0b
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2010-05-19T23:43:13.000000000Z" />
<EventRecordID>4412</EventRecordID>
<Channel>Application</Channel>
<Security />
</System>
<EventData>
<Data>crw32.exe</Data>
<Data>12.0.0.683</Data>
<Data>47c8be9a</Data>
<Data>MSJET40.DLL</Data>
<Data>4.0.9756.0</Data>
<Data>49246e48</Data>
<Data>c0000005</Data>
<Data>00021b27</Data>
<Data>708</Data>
<Data>01caf7aca12f0b2b</Data>
<Data>c:\Program Files (x86)\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\crw32.exe</Data>
<Data>C:\Windows\system32\MSJET40.DLL</Data>
<Data>498c39ee-63a0-11df-b1fe-00508dbcaa0b</Data>
</EventData>
</Event> -
Crw32.exe has encountered a problem and needs to close while running report
Ever since I installed HEAT 9, Crystal Reports 11 crashes periodically. I get the message "crw32.exe has encountered a problem and needs to close." This message usually appears after I run a report, enter my DB credentials, and enter parameters.
I also have Report Viewer installed as a part of another application called Wasp. I can open reports using the report viewer but when I close them the entire Wasp program crashes every time.
Both of these problems only happen with HEAT 9 installed. I do not have this problem with HEAT 8.4 installed.I suggest you contact the makers of HEAT and ask them if they support your configuration. It may be they do not support multiple versions of CR installed. It may also be caused by the order you have installed the various programs. Try using the repair feature for each program in various orders to see if that resolves the problem.
Thank you
Don -
APPCRASH iTunes.exe KERNELBASE.dll 6.1.7601.18015
Dear All,
APPCRASH iTunes.exe KERNELBASE.dll 6.1.7601.18015
Problem Event Name:
APPCRASH
Application Name:
iTunes.exe
Application Version:
11.0.5.5
Application Timestamp:
520e4d27
Fault Module Name:
KERNELBASE.dll
Fault Module Version:
6.1.7601.18015
Fault Module Timestamp:
50b83c8a
Exception Code:
c06d007e
Exception Offset:
0000c41f
OS Version:
6.1.7601.2.1.0.256.48
Locale ID:
16393
Additional Information 1:
0a9e
Additional Information 2:
0a9e372d3b4ad19135b953a78882e789
Additional Information 3:
0a9e
Additional Information 4:
0a9e372d3b4ad19135b953a78882e789
when i connect to Itune storesHi Ravishankys,
If you are having an issue with iTunes unexpectedly quitting when you connect to the iTunes Store, you may find the following article helpful:
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/ts1717
Regards,
- Brenden -
Crw32.exe has encountered an error.
Hi,
We have upgraded cr 8 to cr11. The Sybase version we have is 15.0.2.
With cr8 we were able to connect to Sybase successfully nad desing the report and preview it.
But with cr11, when we try to preview the report, we get an error "crw32.exe has encountered an error and cr crashes.
Please experts provide your suggestions.
Regards,
SandhiyaHi Poonam,
As you requested,
Hi Sandhiya
As per the issue description, you are unable to connect to Sybase 15.0 with Crystal Reports XI.
Please let us know the following details:
1) Exact version of Crystal Reports Designer. (To get this information, open Crystal Reports. Go to Help > About Crystal Reports).
11.0.0.1282
2) Are you able to create report using the Xtreme Sample database?
we have no issues with SQL SERVER
3) What is the version of the Sybase driver?
ASE 15.00.00.200
4) If you have Sybase 12.5 driver, create a DSN and use it with CR XI.
5) Which connectivity type (ODBC, OLEDB or Native) are you using to connect to Crystal Reports?
I tried to connect using ODBC and OLEDB
6) If you are using ODBC connection, what happens if you change the connectivity type to ODBC or Native?
7) Have you manually uninstall CR 8 before installing CR 11?
Yes.
8) To manually uninstall the product, follow the steps from the SAP Note # 1214506.
Hope this helps.
Thanks! -
Crw32.exe has encountered a problem.. error message
I am using Crystal Reports 10 to create reports. I am selecting tables from two different SQL databases on two different servers. I have successfully used each of these tables in other reports, independently.
I link the tables with an inner join. Once I attempt to actually use a field from the second table in my report, I get this error:
crw32.exe has encountered a problem and needs to close. We are sorry, etc,etc.
Any suggestions?Some of the users are getting the following error message while trying to open the Crystal Reports from Mobile Sales.
"This program is used to host and to initialize the UF F has encountered a problem and needs to close. We are sorry for the inconvenience."
I think, this is a windows error.
Can you please let me know where can I find any update about these issues?
Has anyone ever come across this type of error?
Thanks in advance.
Regards,
Pijush -
Crystal reports 2011 - Application error crw32.exe
Hi,
I hope that I'm posting in the right section.
We use Crystal reports 2011 on one of our servers but are experiencing a number of application errors to do with the software. Unfortunately I haven't been able to find out if there are any specific activities on the server which are generating them.
The errors are as follows:
Faulting application name: crw32.exe, version: 14.0.2.364, time stamp: 0x4de99eaa
Faulting module name: crw32.exe, version: 14.0.2.364, time stamp: 0x4de99eaa
Exception code: 0xc0000005
Fault offset: 0x007010ef
Faulting process id: 0x3f8
Faulting application start time: 0x01cf6ea5517923e6
Faulting application path: C:\Program Files (x86)\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\win32_x86\crw32.exe
Faulting module path: C:\Program Files (x86)\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\win32_x86\crw32.exe
Report Id: 954a54f3-da9a-11e3-acdb-3cd92b08a874
Faulting application name: crw32.exe, version: 14.0.2.364, time stamp: 0x4de99eaa
Faulting module name: ntdll.dll, version: 6.1.7601.17514, time stamp: 0x4ce7ba58
Exception code: 0xc0150010
Fault offset: 0x0008477b
Faulting process id: 0x3f8
Faulting application start time: 0x01cf6ea5517923e6
Faulting application path: C:\Program Files (x86)\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\win32_x86\crw32.exe
Faulting module path: C:\Windows\SysWOW64\ntdll.dll
Report Id: 962a1691-da9a-11e3-acdb-3cd92b08a874
Faulting application name: crw32.exe, version: 14.0.2.364, time stamp: 0x4de99eaa
Faulting module name: msxml6.dll, version: 6.30.7601.17514, time stamp: 0x4ce7b8eb
Exception code: 0xc0000005
Fault offset: 0x00001fa8
Faulting process id: 0x1c98
Faulting application start time: 0x01cf6ea75a5019f4
Faulting application path: C:\Program Files (x86)\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\win32_x86\crw32.exe
Faulting module path: C:\Windows\System32\msxml6.dll
Report Id: b100ae23-da9b-11e3-acdb-3cd92b08a874
If you require any additional information from me please let me know.
Thanks for reading.
Regards,
DonHi Brian,
Thanks for your help and advise.
Crystal has been running on the server for some time (over a year) but hasn't been 'managed' until now so am looking at all of the issues at present.
We haven't seen a pattern when the errors started though.
Unfortunately the only errors I think relating to CR are the ones in the original post. There are other errors, particularly to do with printing, but I think that they these are due to the TS sessions which wouldn't run Crystal. See below.
The print spooler failed to load a plug-in module C:\Windows\system32\spool\DRIVERS\x64\3\tsprint.dll, error code 0xc1. See the event user data for context information.
I am assuming the users are fine when they view the report then; scrolling through pages. Yes, I believe so.
Yes, there are no locally attached printers on the server so the users rely on their remote session sharing the printer.
Regards,
Don -
Crystal Reports 2008 Trial crashes; crw32.exe error; any fix?
I downloaded the trial for Crystal Reports 2008 and I can open the application fine, but when I go to create a report and click on the u201CCreate New Connectionu201D for the database I get a Just-in-time error for crw32.exe and my application shuts down.
Iu2019ve been trying to look for a resolution in your forums but could not find anything. I check for updates it says there are none; I've uninstalled and reinstalled already didn't fix it; I've download sp1 manually and installed but no luck.
I do have MS SQL Server 2008 installed on my system, could this be causing some problems?
I'm running Windows XP, also have VS .NET 2003 installed, but I'm only wanting to use CR 2008 application.
Similar to this existing problem: An unhandled Win32 exception occurred in crw32.exe 5048. Crystal 2008 Crash
I cannot uninstalled SQL Server 2008 because I need it.Hi Henry,
Crystal Reports 2008 is not officially tested with SQL Server 2008.
Try with this:
1. Reduce the 'Hardware acceleration' setting in Microsoft Windows.
2. To access the 'Hardware acceleration' setting in Microsoft Windows:
Click Start > Settings > Control Panel > System > Display > Settings > Advanced > Troubleshooting.
There are typically six possible settings for 'Hardware acceleration': from 'None' to 'Full'.
If you are using Dual monitor run the CR application on primary monitor cause Dual monitor is not tested with CR.
If still the issue occurs then manually un-install and reinstall the application.
Regards,
Shweta
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