APPCRASH disc cleanup wont work

my vista home prem disc cleanup manager isnt working. win says the solution is APPCRASH WITH A BUCKRT ID#2059063804 how do i fix this . thanks JDixon

Katman wrote:
Baconbits,
If you mean a CD/DVD dri've, when that happens I click on MyComputer and right click my CD/DVD (or whatever storage device) and click eject. Or sometimes simply left clicking on the icon to bring up a directory will re-activate the dri've and it will open. I think maybe Windows has some unfinished business with the device and gets busy, or the device times out or... I don't know why the "open" request gets ignored (ask Bill Gates :-). After forcing an ejection like this, often I don't have the problem again for a long while.
Baconbits wrote:
The disc tray wont open on my computer and sometimes it will. Anyway to fix this?
Wait.... where is the icon that shows the cd/dvd tray?

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parts# 5092-5959 vista home premium 71NAv3PcA3+
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alex103 wrote: pavilion a1520e windows vista 32-bit it just stop working i order the recovery disk and still wont work parts# 5092-5959 vista home premium 71NAv3PcA3+ 5070-3830 vista home premium-base 5070-4193 CTO-Vista Business Supplemental
Hello alex103, You might try to boot the system and press the key to run the hardware diagnostic test and see if you can confirm a hardware failure.
My suspicion is the hard drive may have failed.
Please click the White Kudos star on the left, to say thanks.
Please mark Accept As Solution if it solves your problem.

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This question was solved.
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Frank
{------------ Please click the "White Kudos" Thumbs Up to say THANKS for helping.
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I’ve found a work-round.
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First, back up all data immediately, as your boot drive might be failing.
Step 1
This diagnostic procedure will query the system log for messages that may indicate a hardware fault. It changes nothing, and therefore will not, in itself, solve your problem.
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Triple-click anywhere in the line below on this page to select it:
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Copy the selected text to the Clipboard (command-C).
Launch the Terminal application in any of the following ways:
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All,
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mjohnson1645 wrote:
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APPCRASH disc cleanup wont work

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