APPCRASH error when opening iTunes store on Windows 7

Question

I keep getting an error while opening iTunes.  I open iTunes and everything works fine. Once I click on Store I either get a APPCRASH error or a BEX64 error. See below:
Problem signature:
  Problem Event Name: APPCRASH
  Application Name: iTunes.exe
  Application Version: 12.1.1.4
  Application Timestamp: 54de1991
  Fault Module Name: JavaScriptCore.dll
  Fault Module Version: 7600.1017.9000.1
  Fault Module Timestamp: 54dd6800
  Exception Code: c0000005
  Exception Offset: 00000000001d2281
  OS Version: 6.1.7601.2.1.0.256.4
  Locale ID: 1033
  Additional Information 1: c68f
  Additional Information 2: c68f103db5c736478cb372195ad1215a
  Additional Information 3: 0611
  Additional Information 4: 061157244cc9fcdfca979efec0e9f33d
and:
Problem signature:
  Problem Event Name: BEX64
  Application Name: iTunes.exe
  Application Version: 12.1.1.4
  Application Timestamp: 54de1991
  Fault Module Name: StackHash_2264
  Fault Module Version: 0.0.0.0
  Fault Module Timestamp: 00000000
  Exception Offset: 0000000014583753
  Exception Code: c0000005
  Exception Data: 0000000000000008
  OS Version: 6.1.7601.2.1.0.256.4
  Locale ID: 1033
  Additional Information 1: 2264
  Additional Information 2: 2264db07e74365624c50317d7b856ae9
  Additional Information 3: 875f
  Additional Information 4: 875fa2ef9d2bdca96466e8af55d1ae6e

Answer 1

For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
tt2