APPCRASH - firefox.exe - ntdll.dll

Mozilla has stopped working and will not open at all.
Problem signature:
Problem Event Name: APPCRASH
Application Name: firefox.exe
Application Version: 27.0.1.5156
Stamp Date / Time of Application: 52fc0faa
Fault Module Name: ntdll.dll
Fault Module Version: 6.1.7601.18247
Stamp Date / Time Fault Module: 521ea91c
Exception Code: c0000005
Exception Offset: 00052df6
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1046
Additional Information 1: b4c7
Additional Information 2: b4c74252b02ba14273a3332638c80d68
Additional Information 3: c13f
Additional Information 4: c13fcbbd34ef9b4951b6b49771f0152b
What do I look for help. Thank you.
<hr>
Moving to English Forum

Hello,
'''Try Firefox Safe Mode''' to see if the problem goes away. [[Troubleshoot Firefox issues using Safe Mode|Firefox Safe Mode]] is a troubleshooting mode that turns off some settings and disables most add-ons (extensions and themes).
''(If you're using an added theme, switch to the Default theme.)''
If Firefox is open, you can restart in Firefox Safe Mode from the Help menu by clicking on the '''Restart with Add-ons Disabled...''' menu item: 
[[Image:FirefoxSafeMode|width=520]] 
If Firefox is not running, you can start Firefox in Safe Mode as follows:
* On Windows: Hold the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
* On Mac: Hold the '''option''' key while starting Firefox.
* On Linux: Quit Firefox, go to your Terminal and run ''firefox -safe-mode'' (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)
''Once you get the pop-up, just select "'Start in Safe Mode"''
[[Image:Safe Mode Fx 15 - Win]]
'''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one. Please follow the [[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]] article to find the cause.
''To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
When you figure out what's causing your issues, please let us know. It might help others with the same problem.
Thank you.

Similar Messages

APPCRASH iTunes.exe KERNELBASE.dll 6.1.7601.18015

Dear All,
APPCRASH iTunes.exe KERNELBASE.dll 6.1.7601.18015
Problem Event Name:
APPCRASH
Application Name:
iTunes.exe
Application Version:
11.0.5.5
Application Timestamp:
520e4d27
Fault Module Name:
KERNELBASE.dll
Fault Module Version:
6.1.7601.18015
Fault Module Timestamp:
50b83c8a
Exception Code:
c06d007e
Exception Offset:
0000c41f
OS Version:
6.1.7601.2.1.0.256.48
Locale ID:
16393
Additional Information 1:
0a9e
Additional Information 2:
0a9e372d3b4ad19135b953a78882e789
Additional Information 3:
0a9e
Additional Information 4:
0a9e372d3b4ad19135b953a78882e789
when i connect to Itune stores

Hi Ravishankys,
If you are having an issue with iTunes unexpectedly quitting when you connect to the iTunes Store, you may find the following article helpful:
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/ts1717
Regards,
- Brenden

First Chance exception in build.exe(NTDLL.DLL);0xC0000008:Invalid Handle

Hi Michael,
                           I am using WINDOWS XP with SP2 ; I am facing a problem after installing Sp6 for VC++
             First Chance exception in build.exe(NTDLL.DLL);0xC0000008:Invalid Handle
     Please Help me out for this Michael.
Thanks & Regards,
Rakesh
Rakesh

Howdy Rakesh,
I'm not sure who Michael is, but you might want to try the MSDN or the MSDN forum for general VC++ help.
Warm regards,
pBerg

APPCRASH firefox.exe

HI I have a serious problem. I can not go to the browser an error that will not let me in there. I deleted my profile and completely reinstalled ...
But the problem remains, do not know what the problem is? And I sozraniv tabs that hroinilis in the upper right corner?
Имя события проблемы: APPCRASH
Имя приложения: firefox.exe
Версия приложения: 30.0.0.5269
Отметка времени приложения: 5391420b
Имя модуля с ошибкой: ntdll.dll
Версия модуля с ошибкой: 6.1.7601.18247
Отметка времени модуля с ошибкой: 521ea91c
Код исключения: c0000005
Смещение исключения: 00052df6
Версия ОС: 6.1.7601.2.1.0.256.1
Код языка: 1049
Дополнительные сведения 1: b4c7
Дополнительные сведения 2: b4c74252b02ba14273a3332638c80d68
Дополнительные сведения 3: d44f
Дополнительные сведения 4: d44fc0b9c382aaa82e40c28a5c1f69a1
I do not see where I could download your screenshot so I gave all the information about error

Those Windows crash reports don't do any good for trying to figure out why Firefox has crashed.
Please follow the steps below to provide us crash IDs to help us learn more about your crash.
#Enter ''about:crashes'' in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
#Copy the '''5''' most recent Report IDs that start with '''bp-''' and then go back to your forum question and paste that into the "Post a Reply" box.
[[Image:aboutcrashesFx29|width=520]]
 
Thank you for your help!
More information and further troubleshooting steps can be found in the [[Firefox crashes - Troubleshoot, prevent and get help fixing crashes]] article.

Having problem with svchost.exe/ntdll.dll errors causing GPSVC (Group Policy Client) to crash preventing users from logging into the server.

Recently (within the past 2 weeks) I have noticed a few of our servers will have problems with the svchost.exe application causing the GPSVC (Group Policy Client) to crash. The only fix at that point is to reboot the server since the GPSVC service is tied
to svchost.exe and therefore is protected from being manually restarted.
I noticed the following errors when this occurs:
Log Name: Application
Source: Application Error
Date: 7/23/2013 4:35:26 AM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: Server1.xxx.xxx.net
Description:
Faulting application name: svchost.exe, version: 6.1.7600.16385, time stamp: 0x4a5bc3c1
Faulting module name: ntdll.dll, version: 6.1.7601.17725, time stamp: 0x4ec4aa8e
Exception code: 0xc0000024
Fault offset: 0x00000000000cd7d8
Faulting process id: 0x46c
Faulting application start time: 0x01ce877f9476ac07
Faulting application path: C:\Windows\system32\svchost.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: d252d26d-f372-11e2-8ad4-005056ac00e8
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2013-07-23T08:35:26.000000000Z" />
<EventRecordID>158950</EventRecordID>
<Channel>Application</Channel>
<Computer>AAW19XM2.agency.nwie.net</Computer>
<Security />
</System>
<EventData>
<Data>svchost.exe</Data>
<Data>6.1.7600.16385</Data>
<Data>4a5bc3c1</Data>
<Data>ntdll.dll</Data>
<Data>6.1.7601.17725</Data>
<Data>4ec4aa8e</Data>
<Data>c0000024</Data>
<Data>00000000000cd7d8</Data>
<Data>46c</Data>
<Data>01ce877f9476ac07</Data>
<Data>C:\Windows\system32\svchost.exe</Data>
<Data>C:\Windows\SYSTEM32\ntdll.dll</Data>
<Data>d252d26d-f372-11e2-8ad4-005056ac00e8</Data>
</EventData>
</Event>
All of our servers are running Server 2008 R2 Enterprise where we use Citrix to deliver desktop sessions to our users, but some are virtual and some are physical. This seemingly impacts our virtual machines more, and our VMs are hosted through VMWare, however,
about 5 months ago a similar error fired on a non-virtual machine:
Log Name: Application
Source: Application Error
Date: 2/27/2013 6:57:58 AM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: AAW29033
Description:
Faulting application name: svchost.exe_gpsvc, version: 6.1.7600.16385, time stamp: 0x4a5bc3c1
Faulting module name: ntdll.dll, version: 6.1.7601.17725, time stamp: 0x4ec4aa8e
Exception code: 0xc0000024
Fault offset: 0x00000000000cd7d8
Faulting process id: 0x6c0
Faulting application start time: 0x01ce14e1af313fd9
Faulting application path: C:\Windows\system32\svchost.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: ed3d01c4-80d4-11e2-9128-b499baa9e5e8
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2013-02-27T11:57:58.000000000Z" />
<EventRecordID>286291</EventRecordID>
<Channel>Application</Channel>
<Computer>AAW29033</Computer>
<Security />
</System>
<EventData>
<Data>svchost.exe_gpsvc</Data>
<Data>6.1.7600.16385</Data>
<Data>4a5bc3c1</Data>
<Data>ntdll.dll</Data>
<Data>6.1.7601.17725</Data>
<Data>4ec4aa8e</Data>
<Data>c0000024</Data>
<Data>00000000000cd7d8</Data>
<Data>6c0</Data>
<Data>01ce14e1af313fd9</Data>
<Data>C:\Windows\system32\svchost.exe</Data>
<Data>C:\Windows\SYSTEM32\ntdll.dll</Data>
<Data>ed3d01c4-80d4-11e2-9128-b499baa9e5e8</Data>
</EventData>
</Event>
I've searched and cannot seem to find any information as to what may be causing this, or even really where to start. Would someone be able to help me identify what might be causing this event, specific with the Exception code: 0xc0000024, which causes
the Group Policy Client service to stop?

You still out there looking at things? If so I have an update. The issue hasn't stopped, even though it did seemingly die down for awhile, however, it is now back with a vengeance.
I am able to force it to happen by killing the svchost process that is hosting GPSVC. If I run gpupdate /force, then logout/login it does get GPSVC running again. Furthermore, if I simply start svchost again via the Task Manager GPSVC starts running again.
When I access the server remotely with KVM it acts just like it does as if I'm logging into it via Citrix/RDP which for Admin IDs gives an error saying "Failed to connect to a windows service. Windows could not connect to the Group Policy Client service...",
however, normal user accounts just get a message when logging into the server "The Group Policy Client Service Failed the Logon. Access is denied."
I haven't opened a case with Microsoft yet, but we about ready to because of the increase in these errors.
If you have any further suggestions that would be great, otherwise I'll provide an update once I get word back from Microsoft.
**EDIT -- apparently I mistook the the server's SCM's actions as my own. I was able to successfully crash the GPSVC service by killing the hosting svchost process, however, after I crashed it and let it sit crashed for awhile when I attempted
to restart either by starting a svchost task, or running gpupdate /force it failed. Either that, or there is a timing issue where if we don't restart the svchost process, or run gpupdate /force quickly enough it won't be able to recover without a reboot.

Iexplore.exe ntdll.dll citrix app-v flash crash

app-v 4.6 sp2
xenapp 6.5:
https://support.citrix.com/article/ctx136248
Hotfix Rollup Pack 2 for Citrix XenApp 6.5 for Microsoft Windows Server 2008 R2
App is a url: a website that uses flash/java/whatnot.
app has already been sequenced without starting IE and only configuring necessary prerequisites like a specific java version and some certificate trusts.
App crashes when it is being REMOTELY accessed from citrix website/pna. if i access it through rdp on server or from local environment (intranet WI/PNA site) - it works.
It only crashes remotely and only if published through app-v package.
FILENAME="%CSIDL_PROGRAM_FILES%\Internet Explorer\iexplore.exe"
Flash is set to server-side rendering.
i've tried some suggestions @ http://blogs.technet.com/b/gladiatormsft/archive/2012/11/20/why-is-internet-explorer-crashing-on-shutdown-an-interesting-app-v-related-issue.aspx
disabling ctx hooks didn't do the trick.
crash details:
Faulting application name: iexplore.exe, version: 9.0.8112.16540, time stamp: 0x5309896b
Faulting module name: ntdll.dll, version: 6.1.7601.18229, time stamp: 0x51fb1072
Exception code: 0xc0000005
Fault offset: 0x00038e19
Faulting process id: 0x2968
Faulting application start time: 0x01cf41cb8ef40a6c
Faulting application path: C:\Program Files (x86)\Internet Explorer\iexplore.exe
Faulting module path: C:\Windows\SysWOW64\ntdll.dll
Report Id: ce384910-adbe-11e3-99b4-005056a6003e
debug:
Probably caused by : Flash32_12_0_0_44.ocx ( flash32_12_0_0_44!IAEModule_IAEKernel_UnloadModule+123340 )
Followup: MachineOwner

hello,
thank you for the suggestions.
For some odd reason why I disabled citrix hooks completely via
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
"LoadAppInit_DLLs"=dword:00000000"
The issue persisted, even though it was apparent that the registry had effect, because no seamless windows were presented and the published application looked like a window with a blank desktop.
What "solved" the issue was either of the following scenarios:
1) specifically disabling hooks for IE
Windows Registry Editor Version 5.00
[HKEY_LOCAL_MACHINE\SOFTWARE\Citrix\CtxHook]
"ExcludedImageNames"="iexplore.exe"
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Citrix\CtxHook]
"ExcludedImageNames"="iexplore.exe"
2) having a specific version of flash on the client box - 11.7.700.261. Even though policies are in place to FORCE server side flash content rendering. Bizarre.
I doubt we'll have proper citrix support on the matter, so workarounds are left.
And what is still puzzling - why does the physical app work without disabling hooks... Won't be pursuing further, I've had more than enough of this issue. ;)

Acrobat Distiller Application Error: acrodist.exe ntdll.dll

Hello All,
When submitting a doc to the distiller I intermittently get the follow error;
Faulting application acrodist.exe, version 8.2.2.217, faulting module ntdll.dll, version 5.2.3790.4455, fault address 0x0001b404.
Can anyone offer an explanaion for what might be causing this?
If you need more info just ask...
Thanks in advance....
Pit.

If this is a question about Distiller, please repost in the Acrobat forum. This forum is concerned with the Distiller SERVER product for Windows. Please include information about your OS, and the source of the postscript file being distilled as well as the job options file you are using when distilling.

Crash due to Faulting application firefox.exe, version 1.9.2.3888, time stamp 0x4c745229, faulting module ntdll.dll, version 6.0.6002.18005, time stamp 0x49e03824, exception code 0xc0000005

Uploaded latest version yesterday. On Vista.
Crashes in google, united, not Craigslist.
tried troubleshooting : allowed Firefox in firewall, disabled plug ins, when started in safe mode still same problem
Couldn't fine container.exe to allow it
Crash report last one showing was in August.
data from the Event Log
Crash due to Faulting application firefox.exe, version 1.9.2.3888, time stamp 0x4c745229, faulting module ntdll.dll, version 6.0.6002.18005, time stamp 0x49e03824, exception code 0xc0000005, fault offset 0x00031d62, process id 0x1328, application start time 0x01cb52a1a20e0726.

Uploaded latest version yesterday. On Vista.
Crashes in google, united, not Craigslist.
tried troubleshooting : allowed Firefox in firewall, disabled plug ins, when started in safe mode still same problem
Couldn't fine container.exe to allow it
Crash report last one showing was in August.
data from the Event Log
Crash due to Faulting application firefox.exe, version 1.9.2.3888, time stamp 0x4c745229, faulting module ntdll.dll, version 6.0.6002.18005, time stamp 0x49e03824, exception code 0xc0000005, fault offset 0x00031d62, process id 0x1328, application start time 0x01cb52a1a20e0726.

Nombre del evento de problema:APPCRASH Nombre de la aplicación:Adobe Premiere Pro.exe Versión de la aplicación:6.0.5.0 Marca de tiempo de la aplicación:5211d7f5 Nombre del módulo con errores:ntdll.dll Versión del módulo con errores:6.1.7601.1824

Nombre del evento de problema:
APPCRASH
Nombre de la aplicación:
Adobe Premiere Pro.exe
Versión de la aplicación:
6.0.5.0
Marca de tiempo de la aplicación:
5211d7f5
Nombre del módulo con errores:
ntdll.dll
Versión del módulo con errores:
6.1.7601.18247

More information needed for someone to help... please click below and provide the requested information
-Premiere Pro Video Editing Information FAQ http://forums.adobe.com/message/4200840

I can't open firefox. These are the problem details. Problem Event Name: APPCRASH Application Name: firefox.exe Application Version: 23.0.1.4974 Appli

Problem Event Name: APPCRASH
Application Name: firefox.exe
Application Version: 23.0.1.4974
Application Timestamp: 520bc252
Fault Module Name: ntdll.dll
Fault Module Version: 6.0.6002.18881
Fault Module Timestamp: 51da3e27
Exception Code: c0000005
Exception Offset: 00066448
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 2057
Additional Information 1: bfef
Additional Information 2: e8adce1c2b9e7be834b4063ac3c53863
Additional Information 3: bfef
Additional Information 4: e8adce1c2b9e7be834b4063ac3c53863
Read our privacy statement:
http://go.microsoft.com/fwlink/?linkid=50163&clcid=0x0409

Try to disable hardware acceleration in Firefox.
*Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"
If it works in Safe Mode and in normal mode with all extensions (Firefox/Tools > Add-ons > Extensions) disabled then try to find which extension is causing it by enabling one extension at a time until the problem reappears.
Close and restart Firefox after each change via "Firefox > Exit" (Windows: Firefox/File > Exit; Mac: Firefox > Quit Firefox; Linux: Firefox/File > Quit)
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

Itunes updated now it crashes APPCRASH, ntdll.dll

Help Please...
Downloaded the latest i-tunes and ever since it loads up and faults with an APPCRASH
Ive tired everything i can think of unistalled all apple software i can find, reg clean up's, older versions of itunes, nothings seems to help
This is the attached error message im running Vista on a Acer laptop
Problem signature:
Problem Event Name: APPCRASH
Application Name: iTunes.exe
Application Version: 10.5.2.11
Application Timestamp: 4ee0844d
Fault Module Name: ntdll.dll
Fault Module Version: 6.0.6002.18327
Fault Module Timestamp: 4cb73436
Exception Code: 80000003
Exception Offset: 0004884e
OS Version: 6.0.6002.2.2.0.768.2
Locale ID: 2057
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
Additional Information 4: ea6f5fe8924aaa756324d57f87834160

There are many factors causing ntdll.dll crash in WIndows.
Hardware failure could be one of them. Please check your harddrive for file allocation errors and/or bad sectors and memory errors.
To check for hard disk errors (This may take hours)
Open Computer by clicking the Start button , and then clicking Computer.
Right-click the drive that you want to check, and then click Properties.
Click the Tools tab, and then, under Error-checking, click Check now. If you're prompted for an administrator password or confirmation, type the password or provide confirmation.
To automatically repair problems with files and folders that the scan detects, select Automatically fix file system errors. Otherwise, the disk check will report problems but not fix them.
To perform a thorough check, select Scan for and attempt recovery of bad sectors. This scan attempts to find and repair physical errors on the drive itself, and it can take much longer to complete.
To check for both file errors and physical errors, select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors.
Click Start. The Check will start automatically when you restart Windows.
To check for memory problems
Open Memory Diagnostics Tool by clicking the Start button , and then clicking Control Panel. In the search box, type Memory, and then click Diagnose your computer's memory problems. If you're prompted for an administrator password or confirmation, type the password or provide confirmation.
Choose when to run the tool. If you choose to restart your computer and run the tool immediately, make sure that you save your work and close all of your running programs. The Memory Diagnostics Tool will run automatically when you restart Windows.

Crashes continually with this information App Name plug-incontainer.exe AppVer. 1.9.2.4280 ModName:ntdll.dll ModVer:5.1.1600.6055 Offset: 0000100b

This is the information that I get from the crashes. I don't know how to fix it. I happens everywhere so it is not related to one site.
App Name plug-incontainer.exe AppVer. 1.9.2.4280 ModName:ntdll.dll
ModVer:5.1.1600.6055 Offset: 0000100b

please upgrade your browser to Firefox 8 and check
* getfirefox.com

Firefox hang at start with ntdll.dll error

Ciao a tutti! (Hallo everybody!)
My system run W7 Ultimate sp1, whit PrevX 3.0 free edition and McAfee VirusScan Enterprise 8.7.0i.
Firefox hangs at startup, reporting the error below.
I've tried vary support thread:
- complete reinstallation
- safemode startup
- remove profile
in crash report folder i've found only a file:
InstallTime20121119183901
I've also tried:
- memory check
- antivirus check (also with Kaspersky)
- Microsoft system check (command sfc /scannow)
- Microsoft Fix.it
no way to solve the problem.
any suggestion?
thanks in advance

How To Fix Ntdll.dll Errors
Try the below solutions one at a time.
* Unplug removable devices
* Restart your computer. The ntdll.dll error you're receiving could be due to a one-time, temporary issue and a simple reboot may resolve the problem completely.
* Reinstall the program if the ntdll.dll error only displays when you use a specific program.
**If the software program has any updates or service packs available, install them too. The software's programmers may have identified an issue with the program that caused the ntdll.dll error and then issued a patch for it.
**Note: Third party software programs that have been installed on your computer are almost always the cause of ntdll.dll errors. The remainder of these troubleshooting steps resolve ntdll.dll issues only rarely.
* Check the Windows service pack level you're running and then check Microsoft's support site to see if there is a more recent service pack available for installation. Some issues that caused ntdll.dll errors have been corrected in these service packs from Microsoft.
* Selectively disable Internet Explorer add-ons. If your ntdll.dll error is displaying when you start, run, or close Internet Explorer, an add-on may be causing the problem. Disabling each add-on, one by one, will determine which add-on is the culprit (if any).
**Note: As a workaround, assuming the ntdll.dll error really is Internet Explorer related, install and use a competing browser like Firefox.
* Rename the NLSPATH system variable. If your Windows system does not have this environment variable, skip this step.
**Note: This is a troubleshooting step for this issue only. Be sure to set this path back to its original name if this does not resolve the ntdll.dll issue.
* Disable Data Execution Prevention for Explorer.exe. As in the previous step, this is for troubleshooting the ntdll.dll issue only. If this doesn't resolve the problem, return the Data Execution Prevention settings to their previous settings.
* Update drivers for any hardware in your computer where updated drivers are available. Outdated drivers sometimes cause ntdll.dll errors.
* Test your memory for damage. If you're receiving ntdll.dll messages, one possible cause could be a bad memory module in your system. Testing your memory will either identify a problem or clear your RAM of any responsibility.
* Replace your memory if it fails any of your tests.
* Ntdll.dll errors could occur if you have an Iomega Zip drive on the same IDE cable as the hard drive inside your computer. If so, move the Zip drive to a dedicated IDE controller.
* Replace the IDE cable connecting the hard drive to the motherboard. If this cable is damaged or malfunctioning, one symptom could be the ntdll.dll error you're seeing.
* Repair your installation of Windows. If individual software reinstallations fail to resolve the problem, a repair installation of Windows will replace the ntdll.dll file.
* Perform a clean installation of Windows. A clean installation will completely remove Windows from your PC and install it again from scratch. I don't recommend this option unless you've exhausted all previous troubleshooting ideas and you're comfortable that the ntdll.dll error is not caused by a single program (Step #2).
**Note: If a single program or plugin is causing the ntdll.dll error, reinstalling Windows and then reinstalling all of the same software may lead you right back to the same ntdll.dll error.
* While extremely rare, if everything else has failed, including the clean installation from the last step, you could be dealing with a hardware issue with your hard drive.
**If so, replace the hard drive and then perform a new installation of Windows.

Please help with ntdll.dll with Itunes.exe??

I'm having problems getting Itunes to stay open. When I open it on my pc, which runs Microsoft Vista 32bit Home Premium, it closes saying that Itunes has stopped working. I have tried to uninstall Itunes using the instructions placed by Apple, but I'm still having problems. The problem report is the following:
Problem signature
Problem Event Name:     APPCRASH
Application Name:     iTunes.exe
Application Version:     10.5.2.11
Application Timestamp:     4ee0844d
Fault Module Name:     ntdll.dll
Fault Module Version:     6.0.6002.18327
Fault Module Timestamp:     4cb73436
Exception Code:     80000003
Exception Offset:     0004884e
OS Version:     6.0.6002.2.2.0.768.3
Locale ID:     1033
Additional Information 1:     fd00
Additional Information 2:     ea6f5fe8924aaa756324d57f87834160
Additional Information 3:     fd00
Additional Information 4:     ea6f5fe8924aaa756324d57f87834160
If someone could help me, I would really appreciate.
Thanks,
Sean

Just deleted all other (ANyDVD, Decoder and shrink) programs, uninstalled Itunes and Quicktime; reinstalled Itunes 7.3 and Quicktime 7. Thanks for all the help. Randy

Firefox.exe - entry point not found The Procedure entry point GetLogicalProcessorInformation could not be located in the dynamic link library Kernel32.dll

Here's my problem, until yesterday my firefox browser is fine, unless sometimes when i playing games/app in facebook the plugin keep crashing but thats okay i can stop it and reload my firefox.
But now everytime i try to open firefox it displaying the error massage:
firefox.exe - entry point not found
The Procedure entry point GetLogicalProcessorInformation could not be located in the dynamic link library Kernel32.dll
I try to uninstall firefox, and reinstall again.
i have to use internet explorer and torch browser, which don't fit me and make me in pain.
i try to run in firefox safe mode, according to some suggestion here, but it wouldn't allow me to open Safe Mode (i even holding the Shift button when clicking on firefix icon)
Can you guys help me in here?
Iam using windows xp.
Thank you so much in advance, GBU all :)

hi, do you have service pack 3 installed on your xp computer?

APPCRASH - firefox.exe - ntdll.dll

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