APPCRASH firefox.exe

HI I have a serious problem. I can not go to the browser an error that will not let me in there. I deleted my profile and completely reinstalled ...
But the problem remains, do not know what the problem is? And I sozraniv tabs that hroinilis in the upper right corner?
Имя события проблемы: APPCRASH
Имя приложения: firefox.exe
Версия приложения: 30.0.0.5269
Отметка времени приложения: 5391420b
Имя модуля с ошибкой: ntdll.dll
Версия модуля с ошибкой: 6.1.7601.18247
Отметка времени модуля с ошибкой: 521ea91c
Код исключения: c0000005
Смещение исключения: 00052df6
Версия ОС: 6.1.7601.2.1.0.256.1
Код языка: 1049
Дополнительные сведения 1: b4c7
Дополнительные сведения 2: b4c74252b02ba14273a3332638c80d68
Дополнительные сведения 3: d44f
Дополнительные сведения 4: d44fc0b9c382aaa82e40c28a5c1f69a1
I do not see where I could download your screenshot so I gave all the information about error

Those Windows crash reports don't do any good for trying to figure out why Firefox has crashed.
Please follow the steps below to provide us crash IDs to help us learn more about your crash.
#Enter ''about:crashes'' in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
#Copy the '''5''' most recent Report IDs that start with '''bp-''' and then go back to your forum question and paste that into the "Post a Reply" box.
[[Image:aboutcrashesFx29|width=520]]
 
Thank you for your help!
More information and further troubleshooting steps can be found in the [[Firefox crashes - Troubleshoot, prevent and get help fixing crashes]] article.

Similar Messages

APPCRASH - firefox.exe - ntdll.dll

Mozilla has stopped working and will not open at all.
Problem signature:
Problem Event Name: APPCRASH
Application Name: firefox.exe
Application Version: 27.0.1.5156
Stamp Date / Time of Application: 52fc0faa
Fault Module Name: ntdll.dll
Fault Module Version: 6.1.7601.18247
Stamp Date / Time Fault Module: 521ea91c
Exception Code: c0000005
Exception Offset: 00052df6
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1046
Additional Information 1: b4c7
Additional Information 2: b4c74252b02ba14273a3332638c80d68
Additional Information 3: c13f
Additional Information 4: c13fcbbd34ef9b4951b6b49771f0152b
What do I look for help. Thank you.
<hr>
Moving to English Forum

Hello,
'''Try Firefox Safe Mode''' to see if the problem goes away. [[Troubleshoot Firefox issues using Safe Mode|Firefox Safe Mode]] is a troubleshooting mode that turns off some settings and disables most add-ons (extensions and themes).
''(If you're using an added theme, switch to the Default theme.)''
If Firefox is open, you can restart in Firefox Safe Mode from the Help menu by clicking on the '''Restart with Add-ons Disabled...''' menu item: 
[[Image:FirefoxSafeMode|width=520]] 
If Firefox is not running, you can start Firefox in Safe Mode as follows:
* On Windows: Hold the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
* On Mac: Hold the '''option''' key while starting Firefox.
* On Linux: Quit Firefox, go to your Terminal and run ''firefox -safe-mode'' (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)
''Once you get the pop-up, just select "'Start in Safe Mode"''
[[Image:Safe Mode Fx 15 - Win]]
'''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one. Please follow the [[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]] article to find the cause.
''To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
When you figure out what's causing your issues, please let us know. It might help others with the same problem.
Thank you.

I can't open firefox. These are the problem details. Problem Event Name: APPCRASH Application Name: firefox.exe Application Version: 23.0.1.4974 Appli

Problem Event Name: APPCRASH
Application Name: firefox.exe
Application Version: 23.0.1.4974
Application Timestamp: 520bc252
Fault Module Name: ntdll.dll
Fault Module Version: 6.0.6002.18881
Fault Module Timestamp: 51da3e27
Exception Code: c0000005
Exception Offset: 00066448
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 2057
Additional Information 1: bfef
Additional Information 2: e8adce1c2b9e7be834b4063ac3c53863
Additional Information 3: bfef
Additional Information 4: e8adce1c2b9e7be834b4063ac3c53863
Read our privacy statement:
http://go.microsoft.com/fwlink/?linkid=50163&clcid=0x0409

Try to disable hardware acceleration in Firefox.
*Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"
If it works in Safe Mode and in normal mode with all extensions (Firefox/Tools > Add-ons > Extensions) disabled then try to find which extension is causing it by enabling one extension at a time until the problem reappears.
Close and restart Firefox after each change via "Firefox > Exit" (Windows: Firefox/File > Exit; Mac: Firefox > Quit Firefox; Linux: Firefox/File > Quit)
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

Error message when clicking on links from thunderbird: Firefox.exe – Entry Point Not found

When I click on any link in a Thunderbird email message I get the error message:
Firefox.exe – Entry Point Not found
The procedure entry point ?DllBlocklist_Initialize@@YAXXZ could not be located in the dynamic link library T:\PQligP sFuvy (X86)\pJPpSox HneiCFv\GwCMqTQ.Oqt.
I tried uninstalling Firefox 27 completely and reinstalling it, and the error is still there. When I uninstall V27 and install the older V26 the error disappears. Id there an issue with V27 trying to work with links from Thunderbird?
I am on a laptop running Windows 8.1 with all current downloads.

Thanks for the reply - as best as I can tell it seems to be some kind of incompatibility between Thunderbird V24.3.0 and Firefox V27. If I install Firefox V26 then everything works as it should. I haven't tried installing a previous version of Thunderbird to see if that makes a difference.

Firefox wont open. firefox.exe is running but will not end

I can not for the life of me get firefox to open ive read count less problems threads and none of there fixes work. I have clean re-installed more times then I can count. Ran ESET, spybot, malwarebytes, repeatedly and got nothing and even try uninstalling them still nothing. what happens is when I start firefox I will get a loading icon for 3 sec then nothing and when I open my task manger firefox.exe is there but its not using any cpu and has 3000k of mem. When I try to end firefox.exe it will say it worked the first time but it will still be there, when I try again I get assess is denied even cmd TASKKILL cant kill it. everything else on my computer is working fine with no problems, Chrome which Im using right now works fine. the only time i can get firefox to work is in safe mode with networking other then that I cant get it to work for jack.

Hello blacy001, if you have an enable firewall try to remove any rules that blocks firefox access.
you can also check your graphics drivers, see: [https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration#w_search-for-and-install-new-graphics-drivers Search for and install new graphics drivers]
thank you

I am trying to launch Firefox 9.0.1 on Windows 7 but the application window isnt visible even though there is a firefox.exe process running in task manager.

I am trying to launch Firefox 9.0.1 on Windows 7 but it isnt working. I try to launch it and the application window does not show. When I look at the task manager and then look at the Applications tab, Firefox isnt listed. If I go to the Processes tab, there is a firefox.exe*32 process listed. Each time I double click the Firefox icon, a new firefox.exe process is spawned but there is never a visible instance of the Firefox application.
There are no errors in the application logs. I end up just having to kill the processes.
I tried launching in safe mode by holding down the shift button but the same thing happens.
Any suggestions on what to try? It has never worked since upgrading from version 8. I tried un-installing and re-installing

I went through everything mentioned in the link you posed and nothing detailed there resolved the problem.
The Profile folder didnt exist so I created it. Made sure the perms were good and that it was not read only.
There are no default folders appearing under the profile folder when I start Firefox.
I have Firefox installed to my E drive.
Nothing happens. The process appears in the task manager but no application shows up.
Cant start it in safe mode, cant run the profile manager.

Firefox won't start after upgrade, it appears on the windows task manager but closing the firefox.exe doesn't help

I upgraded to firefox 4 and it asked me to restart the system, since then it stopped working. it just won't open. I have windows xp and when I click on the firefox icon I see firefox.exe in the windows task manager under 'processes' I tried ending the task but it wont help. i also tried removing and reinstalling.. didn't help either :( I also checked if Kaspersky might be blocking it but it isn't

The only thing that worked for me was installing an older version (3.6) and it started working fine... I dont even want to try upgrading it to 4 again..

In task manager windows 7 64 bit, Firefox.exe *32 won't end after Firefox locks up and doesn't respond and windows closed.

My firefox browser window locks up...I wait way to long and nothing updates, I close the window. Try to open Firefox again, but can't as system detects a copy running. Task manager shows Firefox.exe *32 running. I click on Firefox.exe *32 and click close....wait and nothing closes.
REBOOT - yeah for about 30 minutes when it happens again.

The support article on Firefox "hanging" has a few pointer on Firefox failing to fully shut down and clean up after itself. Does anything here help:
https://support.mozilla.org/en-US/kb/firefox-hangs-or-not-responding#w_firefox-hangs-when-you-quit-it

Firefox will not open on my computer, even after reinstall, with no error message or when I try to run "C:\Program Files\Mozilla Firefox\firefox.exe" -p. Help?

I recently installed firefox so I could use an adblocker. It installed just fine, and it worked just fine for about three days. Then yesterday it stopped opening. I'm on a Toshiba running Windows 7. The icon highlights when I click on it, but then it stops and won't open the browser at all. When I try to run it with the manual command "C:\Program Files\Mozilla Firefox\firefox.exe" -p, I get the error message, "C:\Program Files\Mozilla Firefox\ refers to a location that is unavailable. It could be on a hard drive on this computer, or on a network. Check to make sure that the disk is properly inserted, or that you are connected to the Internet or your network, and then try again. If it still cannot be located, the information might have been moved to a different location." I installed it to that location, and I don't need a disk. I'm connected to the Internet just fine and my other browsers (Chrome and IE) work the same as always. But they're swamped with ads and I really was happy wih Firefox when it was opening...how can I fix this issue?

Certain Firefox problems can be solved by performing a ''Clean reinstall''. This means you remove Firefox program files and then reinstall Firefox. Please follow these steps:
'''Note:''' You might want to print these steps or view them in another browser.
#Download the latest Desktop version of Firefox from http://www.mozilla.org and save the setup file to your computer.
#After the download finishes, close all Firefox windows (click Exit from the Firefox or File menu).
#Delete the Firefox installation folder, which is located in one of these locations, by default:
#*'''Windows:'''
#**C:\Program Files\Mozilla Firefox
#**C:\Program Files (x86)\Mozilla Firefox
#*'''Mac:''' Delete Firefox from the Applications folder.
#*'''Linux:''' If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it - see [[Installing Firefox on Linux]]. If you downloaded and installed the binary package from the [http://www.mozilla.org/firefox#desktop Firefox download page], simply remove the folder ''firefox'' in your home directory.
#Now, go ahead and reinstall Firefox:
##Double-click the downloaded installation file and go through the steps of the installation wizard.
##Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.
Please report back to see if this helped you!

On a clean Firefox download I consistantly can't open Firefox because "Windows can't find Firefox.exe" - doesn't look like it's being downloaded.

I have used several download sites including Mozilla's to try and download Firefox. In every case, when the download is "complete", the Firefox icon appears in the taskbar. When I click on it to open Firefox I get this message "Windows cannot find 'C:\Program Files\Mozilla Firefox\firefox.exe'. Make sure you typed the name correctly and then try again." I've searched my computer and FIrefox.exe is not there. When I looked at the files that were downloaded in C:\Program Files\Mozilla Firefox there are quite a number of files including one with the Firefox icon and the name "Firefox". Clicking it once again brings up that can't find Firefox.exe dialog box. I'm on an Acer Aspire with Win 7 32 bit. I did have Firefox on the laptop but a virus forced me to restore the laptop to its original configuration. I've reloaded my programs with the exception of Firefox.

Hello, try these free programs to scan for existing malware, which work with your existing antivirus software:
* [http://www.microsoft.com/security/scanner/default.aspx Microsoft Safety Scanner]
* [http://www.malwarebytes.org/products/malwarebytes_free/ MalwareBytes' Anti-Malware]
* [http://support.kaspersky.com/viruses/disinfection/5350 Anti-Rootkit Utility - TDSSKiller]
* [http://general-changelog-team.fr/en/downloads/viewdownload/20-outils-de-xplode/2-adwcleaner AdwCleaner] (for more info, see this [http://www.bleepingcomputer.com/download/adwcleaner/ alternate AdwCleaner download page])
* [http://www.surfright.nl/en/hitmanpro/ Hitman Pro]
* [http://www.eset.com/us/online-scanner/ ESET Online Scanner]
[http://windows.microsoft.com/MSE Microsoft Security Essentials] is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.
then, if your laptop in clean try a clean re-install :
'''Note:''' You might want to print these steps or view them in another browser.
#Download the latest Desktop version of Firefox from https://www.mozilla.org/en-US/firefox/all/ and save the setup file to your computer.
#After the download finishes, close all Firefox windows (click Exit from the Firefox or File menu).
#Delete the Firefox installation folder, if exist, which is located in one of these locations, by default:
#*'''Windows:'''
#**C:\Program Files\Mozilla Firefox
#**C:\Program Files (x86)\Mozilla Firefox
Now, go ahead and reinstall Firefox:
Double-click the downloaded installation file and go through the steps of the installation wizard.
Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.
Thank you.

What does firefox.exe-application error mean? Firefox wont even open it just says this, and then click okay to terminate the problem.

When I go to open up Firefox, it does not open no matter what I try It just pops up this box that says Firefox.exe - application error.
Then it says the Instruction at "0x798377a9" referenced memory at "0x798377a9". The memory could not be "written".
Click on OK to termintate the program
What does this mean? And why cant I use Firefox. I can still use internet explorer just fine.
== User Agent ==
Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; InfoPath.1)

Do a clean reinstall and download a fresh Firefox copy from http://www.mozilla.com/firefox/all.html and save the file to the desktop.
Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
See http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall

I keep getting the message, "Windows cannot find 'c:\Program Files (x86)\Mozilla Firefox\firefox.exe'. Make sure you typed the name correctly, and then try again." I get it when I either try to open it from the Start menu or from the desktop icon.

I've just installed Firefox on my laptop and keep getting the message, "Windows cannot find 'c:\Program Files (x86)\Mozilla Firefox\firefox.exe'. Make sure you typed the name correctly, and then try again." I get this message whenever I either try to open it from the Start menu or from the desktop icon. I've never gotten it to work and even uninstalled it and then redownloaded it and still cannot get it to open. Any help would be greatly appreciated!!!!

Are you installing from the official site? http://www.mozilla.com/firefox
If you use Windows Explorer (My Computer) to check that path, is the Mozilla Firefox folder there? That is the normal installation location, but I think it's worth checking.
If the folder isn't there or firefox.exe is not in it, I wonder whether some other software might be interfering. You might want to run some supplemental security scans. These two tools are highly regarded:
Malwarebytes Anti-malware : http://www.malwarebytes.org/products/malwarebytes_free
SUPERAntiSpyware : http://www.superantispyware.com/

When i try to open a screen pops up Says file firefox .Exe. what program would u like to open with it shows mozilla I click on it and issues

as I said on top. Installed firefox 4 on 5/17. It was working okay until today. When I try to get online I click on my mozilla icon as always. A window pops up and says firefox.exe. what program would u like to use to open It shows me mozilla and I click on it. Then says do u want to run file and save.Browser opens tabs com up with search bar but the page is white blank. I have to go to the search bar and enter what wbsite i want to go to . Then I can pretty much go anywhere. What should I do? should I uninstall everything? can I still get back a older version like 3.6? How can I go about this.

Does if help if you check the security tab in the properties of the file and remove a possible internet protection?
Boot the computer in Windows Safe mode with network support (press F8 on the boot screen) as a test to see if that helps.
*http://www.bleepingcomputer.com/tutorials/how-to-start-windows-in-safe-mode/
Do a malware check with several malware scanning programs on the Windows computer.
Please scan with all programs because each program detects different malware.
All these programs have free versions.
Make sure that you update each program to get the latest version of their databases before doing a scan.
*Malwarebytes' Anti-Malware: http://www.malwarebytes.org/mbam.php
*AdwCleaner: http://www.bleepingcomputer.com/download/adwcleaner/ http://www.softpedia.com/get/Antivirus/Removal-Tools/AdwCleaner.shtml
*SuperAntispyware: http://www.superantispyware.com/
*Microsoft Safety Scanner: http://www.microsoft.com/security/scanner/en-us/default.aspx
*Windows Defender: http://windows.microsoft.com/en-us/windows/using-defender
*Spybot Search & Destroy: http://www.safer-networking.org/en/index.html
*Kasperky Free Security Scan: http://www.kaspersky.com/security-scan
You can also do a check for a rootkit infection with TDSSKiller.
*Anti-rootkit utility TDSSKiller: http://support.kaspersky.com/5350?el=88446
See also:
*"Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked
*https://support.mozilla.org/kb/troubleshoot-firefox-issues-caused-malware

I have Firefox 3.6.13 with Firefox for Yahoo 1.7 on Win XP and when I close the browser window, I can't open it again without using Task Manager to close firefox.exe any suggestions?

This started when I first set started using Yahoo Messenger. It appears to me that Yahoo messenger is keeping the application firefox.exe open in the background and this prevents the browser from opening. The only thing I can't understand is why the broser will open the first time with Yahoo Messenger running.

See "Hang at exit":
*http://kb.mozillazine.org/Firefox_hangs
*https://support.mozilla.com/kb/Firefox+hangs

Firefox won't start can't find firefox.exe in processes

I recently was having problems with my computer where it would crash and I had to do a system restore. I am now not able to open firefox, I found this page explaining how to fix the problem:http://support.mozilla.com/en-US/kb/Firefox+will+not+start?s=icon+won%27t+open&as=s The solution says to delete the process of firefox.exe in the task manager, however I can't find this process. Any help?
== This happened ==
Every time Firefox opened
== Today: July, 7. 2010 ==
== User Agent ==
Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.0; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; .NET CLR 1.1.4322; .NET CLR 3.5.30729; .NET CLR 3.0.30729; OfficeLiveConnector.1.5; OfficeLivePatch.1.3; .NET4.0C; AskTB5.6)

thanks for the reply mehok, but I have tried restarting my computer numerous times and also reinstalling firefox but still no luck!

APPCRASH firefox.exe

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