APPCRASH on Windows 7 no matter what I do
I am running Windows 7 home premium, 64 bit. I have tried every fix that I could possibly find on the internet to fix my Skype. I have reinstalled it countless times, deleted Appdata files, upgraded it, tried to install older versions, tried to clean up my registry, and I have even reinstalled Internet Explorer multiple times with multiple versions. None of them seem to make any difference, it is always the same; I reinstall Skype, I try opening it up, it comes up and then crashes, giving me the message below:
Problem signature:
Problem Event Name: APPCRASH
Application Name: Skype.exe
Application Version: 6.16.59.105
Application Timestamp: 536b58dc
Fault Module Name: SHLWAPI.dll
Fault Module Version: 6.1.7601.17514
Fault Module Timestamp: 4ce7b9e2
Exception Code: c0000005
Exception Offset: 0004192f
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Information 1: b37a
Additional Information 2: b37a45c8b79d4f38b4e87e6d8ad4a08a
Additional Information 3: f73b
Additional Information 4: f73bcf25ce3a93ba2c584e9c60f0b59b
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
What am I doing wrong and why is Skype seemingly impossible to fix?
Swarne27 wrote:
I'm getting following error everytime when I run skype.
Problem signature:
Problem Event Name: APPCRASH
Application Name: Skype.exe
Application Version: 7.0.59.102
Application Timestamp: 54899248
Fault Module Name: Skype.exe
Fault Module Version: 7.0.59.102
Fault Module Timestamp: 54899248
Exception Code: c0000005
Exception Offset: 0171e538
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional Information 1: 7a3e
Additional Information 2: 7a3eb2144d218809df209f5f6d2923ba
Additional Information 3: 65ab
Additional Information 4: 65ab41014c5d4cf8ef26200ba1507e25
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
After closing the error dialog box I get a "Access violation at address 01ACE538 in module 'Skype.exe'. Read of address 00000048.
Is there a solution to this problem, Since I'm getting it even after removing and reinstalling Skype.
Please, run the DirectX diagnostics tool (32-bit option).
Go to Windows Start and in the Run box type dxdiag.exe and press the OK button. This will start the DirectX diagnostics program. Run this diagnostics and save the results to a file. Please, attach this file to your post.
Be aware that you will have to zip this file before attaching it here.
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