APPCRASH
I previously submitted the following APPCRASH to the community:
Problem Event Name:APPCRASH
Application Name:iTunes.exe
Application Version:11.4.0.18
Application Timestamp:54045c47
Fault Module Name:CoreAudioToolbox.dll
Fault Module Version:7.9.8.6
Fault Module Timestamp:53d96048
Exception Code:c0000005
Exception Offset:0002d0e0
OS Version:6.0.6002.2.2.0.256.6
Locale ID:1033
Additional Information 1:fd00
Additional Information 2:ea6f5fe8924aaa756324d57f87834160
Additional Information 3:fd00
Additional Information 4:ea6f5fe8924aaa756324d57f87834160
And was told to go here:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/TS1717
After attempting the recommendations from the troubleshooting website, I have made no progress. Are there any other steps I should take?
Hi KlausAK,
Welcome to BlackBerry Support Community Forums.
The following steps will help you to configure synchronization -
1. Connect your device using Desktop Manager and click on Synchronization
2. From the menu on the left click Synchronization under Configuration
3. Again click Synchronization button on the right which will give you option to Select Device Application that you want to synchronize
4. Put the check mark and you'll get a prompt to Select Desktop Application
5. Highlight the application name and click next button
6. Under Synchronization Option you get Direction of Synchronization
7. Check the radio button with Two way sync
Note: above mentioned steps are explained as per Desktop Manager 4.5
Example: Synchronize Address Book –
Connect you HH with your desktop Manager in your PC. If you device is set to wireless sync then you need to turn off wireless synchronization. To do so go to Address Book -> click Menu -> Options -> Wireless Synchronization: No -> click Menu and Save the changes.
Click on the Synchronize button on Desktop Manager -> Click on Configuration Tab then click on Configure Synchronization -> Click on Choose under Address Book (on the right side of the pop up window) -> Click on you organizer apps (like, MS outlook, Lotus notes etc) -> Select desired apps -> select Synchronization radio button and click OK twice go back to Synchronize tab ->click on Synchronize Now.
tanzim
If your query is resolved then please click on “Accept as Solution”
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Similar Messages
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Each time I try to synch photos from my Windows7 PC to my iPad2, iTunes stops working and the error message is:
Problem Event Name: APPCRASH
Application Name: iTunes.exe
Application Version: 10.3.1.55
Application Timestamp: 4deec351
Fault Module Name: ntdll.dll
Fault Module Version: 6.1.7601.17514
Fault Module Timestamp: 4ce7ba58
Exception Code: c0000005
Exception Offset: 0002e3fb
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
I reloaded iTunes 10 (64 bit) successfully, but the problem remains the same.
Any suggestions?I looked in the folder from which I want to synch photos, but there is no such thing as an "ipod photo cache" in that folder, or sub-folders, as suggested in the link which you were nice enough to provide.
I have also tried removing photos from my iPad2 Photos App, and "iTunes has stopped working" shows up again as soon as I click on the "Synch photos from" button. -
ITunes will no longer open. [APPCRASH]
Hi there,
I am having a problem with iTunes no longer loading. Amusingly, it worked before I went home for Christmas break, however on my return, I click the icon, the process opens (as seen in task manager) and then nothing, it just disappears! Sometimes windows action centre prompts me and tell me that 'iTunes has stopped working' and gives me this report:
Source
iTunes
Summary
Stopped working
Date
27/12/2012 16:05
Status
Solution available
Description
Faulting Application Path: C:\Program Files\iTunes\iTunes.exe
Problem signature
Problem Event Name: APPCRASH
Application Name: iTunes.exe
Application Version: 11.0.1.12
Application Timestamp: 50c8fc7e
Fault Module Name: iTunes.dll
Fault Module Version: 11.0.1.12
Fault Module Timestamp: 50c8fc70
Exception Code: c0000005
Exception Offset: 003c8580
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 2057
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
Extra information about the problem
Bucket ID: 3307702315
I have tried many things to try and remedy this and will list them below.
Uninstall and reinstall the current version of iTunes, restarting windows at every step, making sure adminstation privaledges are switched on and correct.
Uninstall and reinstall all Apple-tagged programs in windows, restarting windows at every step, making sure administation provaledges are switched on and correct.
Tried booting in safe mode and starting iTunes in safe most, via ctrl and shift.
Tried using msconfig to see if there is clash with any startup issues etc.
Tried rolling back iTunes to another version which worked fine (altho so did the new version for sometime!)
Tired using another profile on my computer to install and see if that works.. but no!
Any help would be greatly appreciated! It is currently driving me INSANE.I have already tried repairing, uninstalling and reinstalling, and installing an earlier update that had worked.
-
Adobe Media Encoder Appcrash in MSVCR90.DLL upon exit
Hello folks,
I didn’t see a forum for Adobe Media Encoder (hereafter referred to as AME), but since we are using AME hand-in-hand with Premiere, I thought I would post this here to see if anyone had any insight to why this is happening. Thank you in advance if you can help me figure this out; I truly appreciate any and all assistance!
I am the computer lab manager for the visual arts department at a community college. We teach video production courses in which we capture audio and video footage into Premiere CS5 and then export that footage to AME CS5. We do this on PC hardware (Dell Optiplex 755 and 780 units) running Windows 7 Enterprise 64 bit.
The way that I configure the master image is to install all software (the Adobe Master Collection) under the administrator account, configure settings within the programs (an example, though it is not related to this, just to give you an idea as to what I do to configure the master image – since our PCs have 2 hard drives, I launch Photoshop and change the scratch disk setting to point to the second drive) and then copy the local admin profile over to the default user profile within Windows so that all students get the same settings configured the way we want it.
Now, before I copy the profile over, I test the system thoroughly to make sure that everything is working as it should. AME functions fine prior to the profile copy. However, once I copy the profile over, and I use Sysprep for this because it is the only Microsoft supported solution for profile copying in Windows 7 that I know of, everything functions perfectly except when you go to close AME, it throws this error:
Problem signature:
Problem Event Name: APPCRASH
Application Name: Adobe Media Encoder.exe
Application Version: 5.0.0.402
Application Timestamp: 4b90428a
Fault Module Name: MSVCR90.dll
Fault Module Version: 9.0.30729.4926
Fault Module Timestamp: 4a1750b0
Exception Code: 40000015
Exception Offset: 0000000000042366
OS Version: 6.1.7600.2.0.0.256.4
Locale ID: 1033
Additional Information 1: 8229
Additional Information 2: 822983f92e0fd00f8f437ec0e323139f
Additional Information 3: 285f
Additional Information 4: 285f9b2b24a1e8904affbcc4b711d880
I am assuming that Sysprep resets something when it copies the profile because I can log in as the Administrator during the testing phase and this does not happen. Once I sysprep and log in as Administrator again post-sysprep, this happens not only under Administrator, but under every other account that I log in as, both local and domain, and both with admin and non-admin privileges.
I ran the Adobe Updates to no avail. No matter what, this keeps happening.
This is a minor issue as everything does work, it is just that I am getting complaints from students and instructors that this is happening. Again, thank you in advance for your help. I appreciate it wholeheartedly.In the past (I do not know if that still applies today) there were problems with the Microsoft Visual C++ libraries that could be solved by downloading and installing the relevant DLL's from the Microsoft website. Beware, there are numerous files and you have to take care to download and install the version for your OS. Adobe tried to alleviate that problem, but may not have solved all the issues. It is worth a try.
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When I try to play a downloaded TV show, itunes stops working and I get a error message "APPCRASH". I have updated itunes and removed and reinstalled quicktime.
Open your QuickTime control panel (either via the Control panels, or by going "Edit > Preferences > QuickTime Preferences" in the Quicktime Player). In the Advanced tab, uncheck Enable Direct3D video acceleration:
... and click OK.
Quit the QuickTime Player if you have it open. Restart the PC and try watching the videos in iTunes again. Do they play now? -
My itunes crashes every time I sync. APPCRASH
Problem signature:
Problem Event Name: APPCRASH
Application Name: iTunes.exe
Application Version: 10.5.3.3
Application Timestamp: 4f14cc3d
Fault Module Name: StackHash_5ed1
Fault Module Version: 6.1.7601.17725
Fault Module Timestamp: 4ec49b60
Exception Code: c0000374
Exception Offset: 000c380b
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional Information 1: 5ed1
Additional Information 2: 5ed1799d39f3a25cc14c53d3d5d637d8
Additional Information 3: 18ce
Additional Information 4: 18ce8ed917e5a873ff19fc07fe4677ca
thats what the more information says..
it started this a yesterday. after I copied the LIB and XML files from one of my pcs to this 1. I wanted my libraries to be exactly the same when I dumped the other one. and now it crashesWeird addition:
Clicking the X to stop the backup process will allow the sync to move forward without a crash. At the end of it a message pops up saying that the sync failed because the iPad disconnected. Well, it doesn't disconnect, and the sync seems to happen. I think.
This problem totally ***** and Apple should be helping me. -
Can't download iTunes to new PC lap top. "Itunes has stopped working, event name APPCRASH"
Hi
On hols my lap top died and I replaced it while away - so Lap top is Fijian, but my Apple I Tunes account is British - in case that's relevant.
Trying to download iTunes to the lap top, (windows 7) but I get the same error each time. I have tried uninstalling and reinstalling the software several times.
Error message says "iTunes has stopped working" and the details says the following...
Problem signature:
Problem Event Name: APPCRASH
Application Name: iTunes.exe
Application Version: 10.6.1.7
Application Timestamp: 4f71aced
Fault Module Name: QuickTime.qts
Fault Module Version: 6.0.0.71
Fault Module Timestamp: 3d2d0310
Exception Code: c0000005
Exception Offset: 0013afd8
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 2057
Additional Information 1: 87ab
Additional Information 2: 87abfdde4e44868a2d32f6948e899598
Additional Information 3: c382
Additional Information 4: c382d1e4d72a2899b9052b0e96ec9563
Really appreciate any advice, as I NEED to download thepetebox and the new Spiritualized albums for my beach time !!
ThanksFault Module Name: QuickTime.qts
Fault Module Version: 6.0.0.71
Taken at face value, that's an exceptionally old version number for that QuickTime component.
Do you have the QuickTime Player installed on your system at the moment? If so, is that also currently failing to launch (with or without an error message)? -
When I try to sync my iPad and iPhone it will get within the last 3 pictures then stop giving me an APPCRASH error message. Then iTunes will shut down. No matter what I do to increase or decrease the number of pictures it always stops 3rd from the last.
Problem Event Name: APPCRASH
Application Name: iTunes.exe
Application Version: 10.4.0.80
Application Timestamp: 4e262cfr
Fault Module Name: QuickTime.qts
Fault Module Version: 7.70.80.34
Exception Code: c0000005
Exception Offset: 00146b30
OS Version 1033
Locale ID:
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information4: 0a9e372d3b4ad19135b953a78882e789
Any assistance I can get will be greatly appreciated.Thank you iTunes for fixing the problem of downloading my pictures to my iPad and iPhone with the update 10.5.0.142
-
Problem Event :APPCRASH=Application:iTunes.exe=Fault Module QuickTime.qts
Dear Friends,
When i usb-connect my iphone to computer, i-tunes opens and says "ITUNES HAS STOPPED WORKING" and it shuts down.
If any body faced this problem, Please advice me how to connect to itunes, i cannot upload or download anything from iphone. iam stuck with this.
this started happening after I-tunes got updated.
I HAD UN-INSTALLED AND RE-INSTALLED ITUNES,QUICKTIME COUPLE OF TIMES, STILL SAME ERROR.
please see below the details of this errors
Problem signature:
Problem Event Name: APPCRASH
Application Name: iTunes.exe
Application Version: 8.0.2.20
Application Timestamp: 4925c4fe
Fault Module Name: QuickTime.qts
Fault Module Version: 7.60.92.0
Fault Module Timestamp: 49628b19
Exception Code: c0000005
Exception Offset: 00a02227
OS Version: 6.0.6000.2.0.0.256.1
Locale ID: 1033
Additional Information 1: 720c
Additional Information 2: 87abfdde4e44868a2d32f6948e899598
Additional Information 3: f90e
Additional Information 4: 9e28fae53134737dc3d52f78b3058022
Read our privacy statement:
http://go.microsoft.com/fwlink/?linkid=50163&clcid=0x0409
same error on windows-xp and vista.
it used to work fine before the itunes updates.
Thankyou.
ShankarI had this same problem, and to solve it I had to remove iTunes and revert back to older version. Also, when you do this, you have to remove the iTunes Library.ilt file or else you will get an error message saying it was created with a newer version of iTunes. So what I'm trying to say is don't install the iTunes 8.1 update just yet.
-
HP OJ4680 Problem Event Name APPCRASH -after Vista- Win 7 upgrade
Upgraded a Toshiba Satellite U400 to Winows 7 32-bit from Vista. Connected to my HP Officejet J4680 to print some documents and printer has troubleshooting flag. Windows was unsuccessful at searching for a driver so I downloaded full software and driver to address this. I get a Runtime error window for Microsoft visual basic C++ "This application has requested the Runtime to terminate in an unusual way. PLease contact the application's support team for more information" and the following problem signature:
Problem Event Name: APPCRASH
Application Name: Setup.exe_HP Installer
Application Version: 14.0.301.0
Application Timestamp: 4b614229
Fault Module Name: Setup.exe
Fault Module Version: 14.0.301.0
Fault Module Timestamp: 4b614229
Exception Code: 40000015
Exception Offset: 000a75ef
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 6153
Additional Information 1: 67d9
Additional Information 2: 67d918b5d2dc6eb7485f13ad2e1b79c1
Additional Information 3: 4df0
Additional Information 4: 4df0906aa94db94f5f5df73d2e886c50
Need an urgent solution to print my boarding pass.
ThanksThe only solved thread on this I could find on this error is here.
From what I read, the steps are very lengthy, but they do work.
Most important thing to do before you continue, is to follow the steps to back up all your files before proceeding. That being said however, as you need to urgently print a boarding pass, I would suggest borrowing another computer, or printing them out at an airport kiosk if available. The troubleshooting provided in the link above looks like it's a few hours worth of steps.
Regards, Wally
*** If my reply was helpful, please click on the "Kudos Thumbs-Up" on the right, as a way to say "Thanks!".
If this reply also fixed your issue - please click the "Accept as Solution" button, so that others can find the same answer. *** -
Itunes wont load error message appcrash?
Thank you in advance. windows 7 home premium. Itunes decided to not load a few days ago. I used the windows dialog box to look for a solution online and then close program. It came back with there is an update to the program and that should fix your problem. So I updated to the latest Itunes. I was holding back from doing that as I did not like the new format from playing with it at a friends house. But I did update to the latest version. But the problem still exists. Itunes will open up and then when it begins to download the ltest purchases it crashes. Here is the windows message details I recieve.
Problem signature:
Problem Event Name: APPCRASH
Application Name: iTunes.exe
Application Version: 11.0.4.4
Application Timestamp: 51a8f09f
Fault Module Name: nicecip.dll
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 4de6d02f
Exception Code: 40000015
Exception Offset: 0010281c
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Information 1: e3b6
Additional Information 2: e3b63dfacebcdb51b9231c009194b6a2
Additional Information 3: 07ea
Additional Information 4: 07eab415d55a4c132d4c7ee8aa43b5ac
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
Has anyone else had this issue? If so any thoughts on how I could find a solution? Thank you so much in advance...
ShellieNew error...
Problem signature:
Problem Event Name: APPCRASH
Application Name: iTunes.exe
Application Version: 11.0.4.4
Application Timestamp: 51a8f09f
Fault Module Name: StackHash_a033
Fault Module Version: 6.1.7601.18205
Fault Module Timestamp: 51db9710
Exception Code: c0000374
Exception Offset: 000ce753
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Information 1: a033
Additional Information 2: a0333fa7ac3d28c1c2f3bbd7857ce00c
Additional Information 3: 3952
Additional Information 4: 39526c3254612457735d7372d47c18fd
Read our privacy statement online: -
Unable to load dataclass information from sync services and appcrash????
i have an asus u50f seris notebook with windows 7 64 bit operating system as soon as i plug my ipod in i get a message saying mobiledevicehelper has stopped working. under detail the problem event name:APPCRASH application name:Applemobiledevicehelper.exe appers over and over as long as the ipod stays connected then itunes displays a message saying itunes was unable to load dataclass information from sync services reconect or try agian later. i have tried my ipod on a different computer works fine . why wont it work on mine my computer is only a couple months old.
try if any of the suggestions in this thread help.
sometimes it helps to restart the "Apple Mobile Device Service". click here and follow the instructions.
JGG -
Why does my itunes crash after start up with an "APPCRASH" error every time i open it?! I have been trying to fix this for weeks but all i can do it re-install it every other day which does nothing! I am desperate to get access to my itunes to get music on my phone and all of this just makes me want me to sell my iphone since there is no other way to add music to my phone. If things go get sorted soon you can say goodbye to my support.
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
tt2 -
Windows 7 64-Bit AppCrash Itunes 12.1
Problem Event Name:
APPCRASH
Application Name:
iTunes.exe
Application Version:
12.1.0.71
Application Timestamp:
54c76235
Fault Module Name:
CoreAudioToolbox.dll
Fault Module Version:
7.9.9.4
Fault Module Timestamp:
54940ab1
Exception Code:
c000001d
Exception Offset:
00000000001fa332
OS Version:
6.1.7600.2.0.0.768.3
Locale ID:
1033
Additional Information 1:
9a2e
Additional Information 2:
9a2e933d3293cbb6cdfa00d7e2d3fb20
Additional Information 3:
559d
Additional Information 4:
559d5e7281519a81b397343ec2071431
I receive this error and it does not launch. Windows 7 fresh installs newest Itunes.Use this instead of latest version >> iTunes 12.1 for Windows (64-bit — for older video cards)
-
Itunes installer stopped working.... "APPCRASH" ...Windows 7
I recently changed to Windows 7 from Vista...Could someone please help me as I am unable to install itunes now ?
Itune installer has stopped working
Problem signature:
Problem Event Name: APPCRASH
Application Name: iTunesSetup.exe
Application Version: 10.5.1.42
Application Timestamp: 4ebfa332
Fault Module Name: modemInst.dll
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 49c4ba1b
Exception Code: c0000005
Exception Offset: 000013dd
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 16393
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789Try to uninstall & reinstall iTunes.
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7.
BEFORE YOU DO..... see if this link below is any help.
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues. -
How to fix iTunes (11.3.1.2) "APPCRASH" on startup?
Hello, community.
Here are my system specs (the ones that might matter):
HDD (iTunes directory): Seagate 2TB External HDD @7.2k RPM
MOBO: ASUS Sabertooth 990FX
CPU: AMD Zambezi FX-8120 8 Core 3.41GHz
RAM: G.Skill 16GB RAM @ 1600 GHz
Windows 7 Ultimate.
The version of iTunes is 11.3.1.2
The error I get when I attempt to open the program (crashes quicker than a second or two);
Problem signature:
Problem Event Name: APPCRASH
Application Name: iTunes.exe
Application Version: 11.3.1.2
Application Timestamp: 53dc1f90
Fault Module Name: iTunes.dll
Fault Module Version: 11.3.1.2
Fault Module Timestamp: 53dc1f7c
Exception Code: 80000003
Exception Offset: 0066c6b0
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
I've never had iTunes crash on me until this recent update around the beginning of August.
The exception code above was the only instance this occured. After attempting to open iTunes again, a different exception code occured. I tried to open it three more times, and the code remained the same:
Exception Code: c0000005
Exception Offset: 00be77b3
Things I've attempted:
-Reinstalled using Revo.
-Running as administrator.
-Google-Fu to no avail.
Any advice is greatly appreciated.For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2
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