Appear to be losing songs in my library says cannot find song to play?

when I request my itunes library to play a song - it comes up with "cannot find do you want to locate" I did locate and the ones that will not play are there but are grayed out? This appears to have happened after the last update. Help. Thanks

You moved or renamed something.
Either your iTunes Media is in a different location, or a folder in the path to it has been renamed.
iTunes uses an XML file to locate your songs. It works like the hyperlinks in a webpage. If the path to a song doesn't match EXACTLY what is in the XML, it pops the error message up. All it takes is a simple move or name change for that to happen.

Similar Messages

ITunes cannot find songs in library

For some reason, my iTunes cannot find songs in my iTunes library that are there. It says the file cannot be located, and I have to go one by one and individually find the files for iTunes. I checked in my preferences and I made sure that it is actually looking in the folder where all my songs are. Any idea why this happened? Is there any way to find all of the songs at once instead of doing them individually? (I have about 800 songs, so that could take a while).

One way you might be able to speed things up ( re-add to itunes) is to find songs where Itunes does know about from the same Artist and then right click on song and select reveal in explorer. This will give you the path to folder of similar songs. You then go to folder and select the songs you want re-added to itunes. While it plays it gets re-added. YOu can play a few seconds of the song and then go to next one that needs to be added.

Imovie cannot find songs in itunes

Imovie cannot find songs in itunes

You need to create a play list of songs that you would use for movies - mine is called Music for Movies. Then when you click on the music icon (the first box in the line of 5 in the grey bar across the lower third of the screen) and a drop down menu will appear showing all your play lists. Then simply drag and drop, but make sure that you hover over the video clip that you want to add the music to. If you don't the music will be added to the start of your presentation. You can always move the position afterwards. NOTE - if you want to add to your play list do it before you start your video editing as the list does not always update when I Movie.

"cannot find songs online" when trying to play/import from cd.

When trying to play/import a cd I get "cannot find songs online" message. Only Track # & time are displayed. When trying to get cd info I get "not registered for online use" message. Never did this before. Thanx in advance for any help.

The "not recognized for on-line use" error is associated with the Gracenote service that iTunes uses to look up and retrieve metadata for CDs. Some users have reported that this error occurs when trying to import from CD, subsequent to upgrading to version 12 (though the number of reports has reduced significantly since 12.1 was released). A number of slightly different solutions have been reported (though all of a similar nature).
Try walking through the following steps - before starting you may have to enable hidden files and folders to be viewed - in Windows 7 / Windows Explorer select Organize > Folder and search options, then on the View tab make sure that Show hidden files, folders and drives is selected. I don't have a Vista system to check whether its different, but you may need to:
Select Start > Control Panel > Appearance and Personalization
Click Folder Options
Select the View tab
Under Advanced Settings, click Show hidden files and folders, then click OK.
Without this you won't see the AppData folder in C:\Users\username\.
Exit iTunes
In Windows Explorer, go to the folder C:\Users\username\AppData\Roaming\Apple Computer\iTunes
Delete the following files:
CD Info.cidb
com.apple.iTunes.Gracenote.plist
Restart iTunes
Insert a CD and see if details are now correctly retrieved from Gracenote
If this doesn't work:
In iTunes, select Edit > Preferences and make a note (or take a screenshot) of your preferences settings in all relevant tabs
Exit iTunes
In Windows Explorer, go to the folder C:\Users\username\AppData\Roaming\Apple Computer\iTunes
Delete the following file:iTunesPrefs.xml
Restart iTunes
Insert a CD and see if details are now correctly retrieved from Gracenote
If this second procedure does work, you'll need to restore other iTunes preferences settings to those that you noted in step 1.
If this one didn't work:
Exit iTunes
Check the following folders:
C:\Users\username\AppData\Local\Apple Computer\iTunes
C:\Users\username\AppData\LocalLow\Apple Computer\iTunes
Delete any copies of the following files:
CD Info.cidb
com.apple.iTunes.Gracenote.plist
iTunesPrefs.xml
Restart iTunes
Insert a CD and see if details are now correctly retrieved from Gracenote
Again, if this procedure does work, you'll need to restore other iTunes preferences settings to those that you noted in step 1 of the second procedure.
If you're still not able to retrieve CD info:
Exit iTunes
In Windows, select Start > Control Panel > Programs and Features. Find the entry for iTunes, right-click and select Repair.
When this process has finished, restart iTunes
Insert a CD and see if details are now correctly retrieved from Gracenote
If none of these have worked (and almost everything I've seen suggests you should be OK by this point), you may have an issue with the installation and configuration of iTunes itself. If you have got this far, see turingtest2's notes on Troubleshooting issues with iTunes for Windows updates for advice on how to remove and replace of all components of iTunes.

I have purchased a song and my computer says it is unauthorized to play it. I give authorization and it says its already authorized. Then I try to play the song and it wont allow authorization.

I have purchased a song and my computer says it is unauthorized to play it. I give authorization and it says its already authorized. Then I try to play the song and it wont allow authorization.

Delete and redownload it if doing so is free in your country.
(71678)

Does any one know about this... I was trying to download a song and a messages saying cannot complete transaction call customer support..what can I do cuz I called and couldnt get through

I was trying to download a song and a messages saying cannot complete transaction please call customer services ... I called and couldn't get through what can I do now

Welcome to the Apple Community.
It sounds like you are trying to change your login in the Tunes store through iTunes on your computer, which you can only do once in 90 days, which you don't need to do for this.
What does your iPad usually sync with.

Updated iTunes to 7.6.1.9 and cannot find songs or games

I updated iTunes and now it gives me exclamation marks next to nearly all my 5200 songs. Plus, when trying to synch, it also gives me the error iTunes could not synch the game "Brain Challenge" to the iPod "xxx" because the game could not be found. It gives me this same error for all 6 iPod games.
I've already tried to point iTunes to a previous library to no avail. It just updates the file and has the same problems of not finding the all the files (both music and games). It also keeps making another copy of the library file within the Previous iTunes Library folder.
I'm at a loss now.

I too have upgraded to 7.6.1.9 but when I opened iTunes acted as if it was the first time it was ever opened. I do not keep my library on the C drive. First thing I did was back everything up to another drive for insurance. Then I imported the library and now the songs that it imported all have the same date and more importantly most of my purchases are not there. Is there a way when I start up iTunes to just point it to the correct library? I have over 18,000 songs on my computer. Please help.

ITune keeps saying cannot find my CD song names to import

Folks,
I think that there is a bug in iTune for the Mac or something... I just got the MacBook Pro with Retina Display. This is my first Mac. I am now adding some CDs to my iTune library. I am using the Apple USB Superdrive. But every time I put in a CD, iTune will keep saying that "The song names for this CD could not be found online. Do you still want to import the songs?" message. Then I will eject the CD a few times enough and one of the inserts will make iTune to query the Gracenotes database to retrieve the CD and it will import it then. But I have to do this all over again when I put another CD into it. I never have this issue on the Windows version of iTune. I have also tried another USB DVD Drive and iTune behaves the same way. So I am pretty sure that this is an iTune issue. I have tried both wired and wireless network and the behavior is the same. It is very annoying....
So does anyone experience this issue with iTune? I have done some googling and I haven't found anything that shows my issue.
Any input will be greatly appreciated. Thanks.

I am on iTunes 10 for Windows and have a similar issue. I haven't tried inserting the CD multiple times but will. It is frustrating that Apple has not official stance on this, or at least that I can find. My research shows this issue back to 2007. I have not found a single concrete fix or a reply from Apple Support directly. I understand the software is free but a continual problem should be looked into. I don't think I would jump from Windows to Mac based on this experience alone. Does Apple support other applications better than this? I see no replies to you and you have purchased a MacBook so I expect the answer is no.
I have tried removing all traces of iTunes / Apple software, multiple reboots, multiple CDs, rebuilding my library, disabling my A / V software and no success. I decided to try importing CDs to use my iPod but gather that purchase was a mistake. Sorry Apple, no fan here - definitely not thinking about iPhone / iPad for Christmas. I'll look at the Google Chromebook instead.

Cannot Find Songs

I get this message when trying to play my songs:
*This song "Dixie Lullaby" could not be used because the original file could not be found. Would you like to locate it?*
I cannot locate my songs. What has happened?
Thank you for any advice.

I don't know where you have your music on your Computer. If you cannot find it anymore, than it must have been deleted or something. If not, than it MUST be somewhere on your computer, and you have to tell iTunes where the actual path is.
I recommend to separate your iTunes music from all other music on your PC. To do that, you should go into iTunes and select: Edit > Preferences. Then choose the Advanced folder and set the path for the iTunes folder where you want it (I have it in the "My Music" folder).
Then you should enable +Keep iTunes folder organized+ and +Copy files to iTunes Music when adding to library+.
Then press OK.
I also recommend the following. You should do this when your library shows no problems to play any song.
You should select Advanced > +Consolidate library+ and press Consolidate.
Then all music of your iTunes library will be copied in your iTunes folder.
This separates your iTunes Music from the other music on your PC (hope you got enough space).
Don't change names or move files inside the iTunes folder manually. Do that only in iTunes. ITunes will then set the new name inside the iTunes folder by itself (presupposed you have enabled +Keep iTunes folder organized+).
Hope this will help.
Chris

ITunes cannot find songs when iPod or iPhone is plugged into computer

Every time I plug my iPod or iPhone into my computer, an iTunes box pops up saying, " 'such n such' song could not be copied to the device because they could not be found." There will be a little arrow saying '100 total problems'. Actually it is referring to all songs/videos/whatever in the device. When I look in the library it is there with the exclamation point. The song plays when selected, so it is not gone. It only seems to disappear when I attach a device to my computer and iTunes comes up. I thought I fixed it when I restored my iPhone. After I reattached the phone with the newly added songs, the error message showed again.
It's not as bad as it sounds as the items are still there. The songs are still on my iPod too. When I remove the device and restart iTunes, it acts as though nothing is wrong until I again attach any idevice. It can be a real headache when I want to recharge and play random songs that is cannot find or add those songs to another .
I do have all my songs on a network attached storage device with a RAID 5 system.
Anybody else have similar porblems?
Chup

You've posted to the iTunes Match forum, which your question does not seem related to. You'll get better support help by posting to the iTunes for Windows forum: https://discussions.apple.com/community/itunes/itunes_for_windows

Error message cannot find song

Every time I try to buy a song on iPhone I today started to get error message (can't find song) I search a song it finds it I press buy and I get error message can't find song I'm signed in an iBooks also signed in I restarted , restoring login logout everthing I read on Internet. I think it just won't let me buy till I update software?

I think there was a update to the iTunes app the other day but I can't be sure

TS3833 Hi, I get a message saying cannot find sqlink3.dll in link library on startup, can you tell me how to rectify this?

Hi I get the error message cannot find sqlink3.dll in link library, this is at startup on a windows 7 computer, can you help

Welcome to the Apple Support Communities
If your Mac is stuck in that screen, press Alt, Command and Esc keys, and force quit the app you are using to install that update (probably, App Store). Then, restart your Mac and try to install the update again, but now without opening Safari before

Had to have my hard drive rebuilt in my PC (not Mac). When I reinstalled my music library from iTunes, several of the songs did not download properly - they appear in light colored ink on my library list but the songs will not play and will not synch

Had to have my hard drive rebuilt in my PC (not a Mac). When I reinstalled my music library from itunes, some of the songs did not properly download. They appear in light colored ink, but will not play and will not synch with my iPod. How can I get all of my songs back?

If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the dodgy tracks and try redownloading fresh copies. For instructions, see the following document:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.

How do i copy Ipod classic songs to new computer when it says "Ipod synced with another library" and cannot find that library

Have a new PC and have a classic Ipod with about 6000 songs and had my itunes on an external HD a Maxtor One Touch II. Make a long story short the songs are not in the external HD no more songs. also looking in the C drive of the computer \My Music\itunes does not have the songs. Have checked hidden files so that I can see all the files. To make matters worse the I-tunes program on the external Maxtor was corrupted and the only way to fix it was to download a new itunes. So I wanted to repopulate the library but it appears I am not able to. Can anyone explain to me how I can copy my songs from the Ipod classic back to the library in the external HD?

I have about 6000 songs on my itunes library and i've filtered it down to 4500 on my ipod (so far) that I like and really listen to. I don't really want to go through all of that again...

Single copies of songs in iTunes library/double copies of songs on iPod.

I bought an album from the iTunes Store. A friend later gave me the same album in CD form, so I ripped the disc onto my computer so that I could have non-DRM protected files of the music. Now my iTunes library included both the DRM protected files from the iTunes Store as well as the non-DRM protected files from the CD.
At first, I did not bother to trash the files from the iTunes Store. But then it began to bug me that there were 2 versions of the same songs for the entire album that got put on my iPod/iPhone when I performed a sync.
So I went into my iTunes library on my computer, deleted the DRM protected files from the iTunes Store leaving only the non-DRM protected files from the CD and synced my iPhone.
So why is it that my iPod/iPhone still has both version of the songs even though my iTunes library only shows the non-DRM protected version from the CD that I ripped?

Click here for information.
(34535)

Appear to be losing songs in my library says cannot find song to play?

Similar Messages

Maybe you are looking for