Apple 3rd Gen. trying to up date to 5.1.1

Trying to up date but box pops up saying "The ipod software update server couldn't be contacted" any help?

Try:
- Powering off and then back on your router.
- iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
- Change the DNS to either Google's or Open DNS servers
Public DNS — Google Developers
OpenDNS IP Addresses
- For one user uninstalling/reinstalling iTunes resolved the problem
- Try on another computer/network
- Wait if it is an Apple problem
Are y sure you have a 3G iPod?
A 1G can go to 3.1.3
A 2G to 4.2.1
Identifying iPod models

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Itunes says that the version of software on my ipod touch 3rd gen is up to date, but IOS 5 is avaliable. I have checked for software updates for days but it keeps saying that 4.2.1 is the current version. Why cant i get IOS 5?

itunes says that the version of software on my ipod touch 3rd gen is up to date, but IOS 5 is avaliable. I have checked for software updates for days but it keeps saying that 4.2.1 is the current version. Why cant i get IOS 5?

bradenfromwaikerie wrote:
itunes says that the version of software on my ipod touch 3rd gen is up to date, but IOS 5 is avaliable. I have checked for software updates for days but it keeps saying that 4.2.1 is the current version. Why cant i get IOS 5?
because you do not have a 3rd generation device. The OS Version says so , otherwise you would be at 4.3.5 minimum and also Itunes is also always correct in determining if you have the latest OS ( if not it fetches the newest from Apple's Servers ) . And because a 2nd generation iPod stops at 4.2.1 you can't get the newest OS, because your device is old. Buy a new iPod , they have iOS5 preinstalled.

My iTunes says my iPod touch 3rd Gen is up to date with iOs 4.2.1, how do I get the new iOs 5?

My iTunes says my iPod touch 3rd Gen is up to date with iOs 4.2.1, how do I get the new iOs 5?

You must update your iTunes software to 10.5 first then you can upgrade to iOS 5.
http://www.apple.com/itunes/download/
According to Apple the iPod touch 3rd gen can update to iOS 5.
"iCloud requires iOS 5 on iPhone 3GS or later, iPod touch (3rd and 4th generation), iPad, or iPad 2; a Mac computer with OS X Lion; or a PC with Windows Vista or Windows 7 (Outlook 2007 or 2010 or an up-to-date browser is required for accessing email, contacts, and calendars). Some features require a Wi-Fi connection. Some features are not available in all countries. Access to some services is limited to 10 devices."
From here > http://www.apple.com/icloud/

Apple 3rd Gen tv not working with iTunes 12.1

So my apple tv 3rd gen is trying to connect to my iTunes 12.1 but can't find it and my iTunes doesn't see my apple tv this all started after i updated iTunes and i tried restoring it and everything but i can't find it in my iTunes

I just put up a post about this because I had this problem for weeks. Tried everything, called apple support nothing worked until this. This worked for me:
I am on Windows 7
Wifi with Router
From your PC Start
1. Open Control Panel
2. Open Network and Sharing Center
3. Select your wireless connection
4. Click on Properties
5. Scroll down to Internet Protocol Version 6 (TCP/IPv6)
6. If it is checked, uncheck it and click ok.
7. Restart Itunes and apple tv
Hope this helps anyone having the same problem.

Cellular reconnectivity issues with 3rd Gen iPad 3G/4G/LTE

I've read a few other threads regarding a reconnection issue with the new (3rd Gen) iPad. I'm creating a discussion so people can put there thoughts here regarding the issues they are having with reconnection of cellular data connections.
I have AT&T 64B iPad Gen 3 with 4G/LTE. Black. Works just fine on wifi and my LTE screams at home and work. Faster than my cable at home. I have noticed something behavior regarding data connection when it's lost (like in a tunnel). I ride DC Metro to work and go through a few tunnels. Of course, my data connection drops in the tunnels. When I come back out the indicator on the iPad indicates 5 bars signal and LTE again. Problem is the data connection isn't there, no matter what app I try. I even get a popup window say my cellular data plan has not been activated (huh?). This isn't true since I am on, and have been using a plan. It does this whether it's 4G or LTE reconnection. Not sure about 3G because I haven't seen 3G icon popup on this iPad yet.
I'm thinking this may be an authentication issue? Else, why would it popup that warning? Anyway, all I do is is go into settings turn cellular data off and back on again and everything is fine.
I'm guessing that there could be a software fix for this in the future as there are quite a bunch of people having this problem with reconnection to cellular.
Please post your issues here in this discussion if you have this problem. Maybe we can figure something out.

I have the same iPad (3rd gen, 4G ATT, 64GB, Black). When it arrived last Friday, everything seemed to work fine, except the cellular data connection. It would constantly drop, and I had to toggle cellular data off and back on to get it back. Also, I was getting really slow speeds (on cellular data only - wifi works fine). I tried some simple fixes (restarting, resetting the network settings, restoring), but I kept having the problem. I finally made an appointment at the Genius Bar, and they immediately gave me a new iPad, saying "it could be a bad antenna." Here is the bad news. Even with the replacement, the connection seems to drop less often, but it still drops. The part that concerns me most is that the data speeds on my iPad are considerably slower than on my iPhone 4S when I test them in the exact same spot (I use the Speed Test app). So on my iphone, I get speeds around 3 Mbps, and on the iPad, I get speeds of less than 1Mbps. I can't see any logical reason that the 3rd gen iPad would not get at least as good or better data speeds as an iPhone 4S. The fact that I have now had two 3rd gen iPads with cellular data problems concerns me. However, it is very hard to tell if this is a software, hardware, or network issue. The fact that my iPhone is running the same update of iOS (5.1), and has no problems would seem to eliminate the software and network as causes, but I can't really be sure. I am going to watch the posts in the support communities for another day or two and then head back to the Genius Bar. Overall I love the new iPad, but this has been a real downer.

Why is the Apple TV Gen 2 not showing my library in alphabetical order when shorting, It's ok in iTunes.

Hello All
With the newest Apple TV Gen 2 software up-date, My TV Shows are not sorting in alphabetical order.
They show up fine and sorted in iTunes.
Any ideas?
Thanks

Do you have any better luck with that if you update to iTunes 10.6.1.7?
From the notes for the release:
iTunes 10.6.1 provides a number of improvements, including:
• Fixes several issues that may cause iTunes to unexpectedly quit while playing videos, changing artwork size in Grid view and syncing photos to devices.
• Addresses an issue where some iTunes interface elements are incorrectly described by VoiceOver and WindowEyes.
• Fixes a problem where iTunes may become unresponsive while syncing iPod nano or iPod shuffle.
• Resolves an ordering problem while browsing TV episodes in your iTunes library on Apple TV.
http://www.apple.com/itunes/download/

IPod nano 3rd gen. Apple logo remains on screen and iTunes doesn't recognise it's plugged in, I can't even turn it off. I've tried to get to disc menu but when I hold the 'menu and select button' it reboots it doesn't recognise the select and play button

iPod nano 3rd gen. Apple logo remains on screen and iTunes doesn't recognise it's plugged in, I can't even turn it off. I've tried to get to disc menu but when I hold the 'menu and select button' it reboots and then doesn't recognise the select and play button to show the tick. I'm helpless.

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

Refurbished iPod touch 3rd gen won't start. Just got it today to replace my broken one. It freezes at the screen with the apple logo, then flashes off and tries to restart again. Help,

Refurbished iPod touch 3rd gen won't start. Just got it today to replace my broken one. It freezes at the screen with the apple logo, then flashes off and tries to restart again. Help!

I have tried holding the power home button but all that does is turn it off. When I try to start it again it goes into the same loop.

Cannot Restore Apple TV (3rd Gen)

My problem began when I ran into the notorious problem of the Apple TV (3rd Gen) crashing after auto-installing the latest update. Specifically, ever since the update, it will only boot to the Apple logo. Rebooting simply returns it to the logo. I figured I might've been impatient, so I let it sit for a long while, only to come back maybe an hour later to find it still frozen on the logo.
So I tried to restore it to factory settings via iTunes, but this has led to my current problem -- Neither my PC (Win 7) nor iTunes will recognize the device. I followed the standard 3rd gen method of connecting: Connect via micro USB (data cable, not charge cable), connect power. It fails to appear in iTunes, device diagnostics show no devices connected, and Windows doesn't appear to even acknowledge its connection. I've tried unplugging and replugging power and USB multiple times in different orders with no change in results. (Hilariously, for one brief moment, it did show up in iTunes -- as my iPhone!?)
I can verify power is working as I can see the optical port lit red when connected.
I seem to have hit a brick wall, and I'm almost certain this is a software problem (as opposed to bad hardware) given it crashed immediately after the update.
This is the USB cable I'm using: http://www.amazon.com/gp/product/B00JWPENRU/ref=oh_aui_detailpage_o01_s00?ie=UTF 8&psc=1

Hi daveledward,
Thanks for using Apple Support Communities. Based on what you stated, it sounds like you have a flashing light on the Apple TV. I would recommend that you read these articles, they may be helpful in troubleshooting your issue.
Apple TV: About the status light - Apple Support
Flashes quickly
Having issues. Try restarting or waking your Apple TV. If your Apple TV does not start up properly, you might need to reset the Apple TV or restore it to factory settings. See Apple TV (2nd and 3rd generation): Restoring your Apple TV. If this does not resolve the issue, refer to the Service FAQ for additional assistance.
Apple TV (2nd and 3rd generation): Restoring your Apple TV - Apple Support
Cheers,
Mario

Will Apple cover me if updating to iOS5 on ipod Touch 3rd gen ruins/bricks it?

I have heard stories of some people's apple products not working/bricked after attempting to upgrade to iOS5.
I have a 1.5 year old ipod Touch 3rd gen. No warranty on it from Apple (tho I do have one from Square Trade for ADH, but I called them and they said if it is a software issue, they don't cover it.)
I am very concerned about d/ling the ios5 upgrade and it ruining my ipod touch. In effect, I will take a device that could fetch almost $200 on ebay (which I could then use to upgrade to a Touch 5gen), and turn it into a worthless piece of junk if I upgrade and it ruins it.
Also, I know that they have released 5.0.1 (beta I believe?) for update. I still read stories on here from people waiting until now (Nov, a month after it was first released when so many people tried to d/l it and had terrible problems), but now are still getting network timed out error msgs, etc.
So is there ANY protection from Apple if their update should screw my ipod touch??
Should I just wait longer for a final, stable version of ios 5? (like v5.1) Or just totally skip the iOS 5 upgrade and stay safe with iOS 4? I don't know that it is really worth the $200 loss risk to upgrade to iOS5. (i.e. 3rd gen doesn't have the ability to find and lock/wipe my lost touch, etc.)
I do know that I should:
1) install itunes 10.5 anew on my laptop (itunes and syncing WAS done on my tower, until I just got it back from being serviced for some Major problems/virues/malware/etc. I'm not comfortable using it, as the problems on it included not being able to start Local Services, connect to the internet, no audio services, etc. The guy says it is booting up and services are working now, but you never know....But i digress...)
2) be on AC and not battery on my laptop
3) be hardwired (ethernet) to the internet and not use my wireless connection
4) turn off Windows 7 Firewall, and disable my PC Tools Spyware Docter with Antivirus.
So, what do you all think? should I wait until later to upgrade to say os 5.1? Should I even RISK upgrading to iOS5 on a touch 3gen and lose almost $200 cash? And will Apple give me ANY protection should it ruin my touch? (I seriously doubt it.)
Thanks for input.
Dave
Kentucky

Before proceeding with the update, it wouldn't hurt to manually back up the iPod in iTunes by right->clicking on it from under the Devices section and choosing Backup. See this article for more information on what is stored in the backup.
http://support.apple.com/kb/HT4946
Also make sure that any content you may have synced to the device from iTunes, such as Music, movies, TV Shows, podcasts, etc. are all stored on your computer and in iTunes before updating the iPod's version of iOS.
Otherwise, I would go ahead with the upgrade. I didn't have any issues with it on my iPhone.
B-rock

HT3576 Ok so i have this iPod touch (3rd gen) and i'm trying to update it through iTunes and when i click check for update it keeps saying this version of iPod software (2.2.1) is your current version. what do i do? how do i update it?

Ok so i have this iPod touch (3rd gen) and i'm trying to update it through iTunes and when i click check for update it keeps saying this version of iPod software (2.2.1) is your current version. what do i do? how do i update it?

You have a 1st generation iPod Touch. It can not be upgraded beyond iOS 3.1.3, it is available at the link below.
http://support.apple.com/kb/HT2052

I am trying to put music into my 3rd gen ipod touch and older ipod shuffle but they do not show up on Itunes when i connect them,what could be the problem?

i am trying to put music into my 3rd gen ipod touch and older ipod shuffle but neither are popping up on itunes, what could be the problem?

See
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
- New cable and different USB port
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Also see:
iPod not recognised by windows iTunes
Troubleshooting issues with iTunes for Windows updates
- Try on another computer to help determine if computer or iPod problem

I keep getting the iCloud sign in pop up even after I put in my password. I tried turning off iCloud and it won't let me. I have the IPad 3rd gen. Can anyone help?? I did change my password and it's still happening!. Thanks :)

Ever since the IOS8.2 update my iPad keeps popping up with 'Sign into Icloud' if I sign it it still pops up
i I have changed my pw twice and it's still happeninf
I even tried to turn off iCloud
i have iPad 3rd gen
does anyone have a solution?
thanks

I am having same issue on my iPhone 5s. Whenever i am trying login to iCloud from my device setting it's asking for apple id password & every time showing incorrect password verification failed but in fact the password is correct.
When trying to restore my iPhone from my PC iTunes backup it's asking to turn off Find my iPhone from the device iCloud setting. When i am going to turn it off from device iCloud setting it's asking for apple id password then a notification showing "verification failed, the connection to iCloud timed out.
I never faced this on any other iOS version other than iOS 8/8.0.2
Very disappointing iOS

I want to restore my 3rd gen apple tv using itunes

Please help me folks!
I'm trying to restore my 3rd gen apple tv through itunes as I can't do it through the apple tv itself. I have followed the instructions to the letter; 1) open itunes 2) plug micro USB cable in to back of apple tv box and connect to laptop using USB port 3) connect apple tv box to power source.
Did that! However, my apple tv device DID NOT SHOW UP in my itunes at all. So now I am stuck with a 3rd gen apple tv device that won't let me restart it using the remote OR using itunes.
Suggestions please. Don't fancy spending over £100 on another one.
Kind regards

Sometimes if iTunes doesn't see a device for me, whether my iPhone or iPad, a simple restart of my Mac is usually enough to get it working. I wonder some of the same tips that Apple lists for iOS devices not being recognized by iTunes would work for Apple TV as well.
Mac: iOS: Device not recognized in iTunes for OS X
WIndows: iOS: Device not recognized in iTunes for Windows

TS3972 How can I access the files(movies,music,etc) in my Apple Time Capsule(4th Gen) from my Apple TV(3rd Gen). This is very frustrating Apple has not provided a basic feature, and me buying the Time Capsule and Apple TV is an complete waste of bucks.

I have an Apple TV (3rd Gen) and Apple Time Capsule (4th Gen). How can I access Movies and Music stored in the Time Capsule from Apple TV. This is very n't give frustrating that Apple doesn't give their customers with an straight forward access to their customers in between their own products. Iam repenting that buying these products is completely waste of bucks. Appreciate your help...

Welcome to Apple Support Communities
The Time Capsule is clearly announced as a router with a hard drive to make backups, not to store anything and share it with your Apple TV.
To access to movies and music from the Time Capsule, note that the Apple TV can only access to them if they are stored in your iTunes library, so you will have to put your movies and music into iTunes to access to them, and then, put your iTunes library on the Time Capsule in order to access to your data from there

Apple 3rd Gen. trying to up date to 5.1.1

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