Apple account set up

My girlfriend's son just received an new iPod Touch for Christmas, and can't set up an account. He keeps getting a message saying that he doesn't meet the minimum age requirement.  But according to other discussions, this has happened to people as old as 50. So what's the problem and what's the solution?

The minimum age is 13.  It appears that once you enter a lower age you can't go back and change it.

Similar Messages

  • Apple account set-up question

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    Hello sweetcara,
    Thanks for the question. I understand that you are wishing to change the email address that is associated with your Apple ID. The following article outlines how to do so:
    Apple ID: Changing the email address you use for your Apple ID
    http://support.apple.com/kb/HT5621
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  • HT3529 After updating to iOs 6.1 all of my texts are going to my husbands phone?! I have deactivated all of the shared apple account & set up a new one w/ just my info & reset the phone but it is still not working? HELP!!

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    my money is on a hardware issue

  • So i have new iphone 4. i have my apple account set up.  i go to buy an app and the app askes for a

    when i went to buy an app, the app asked me for an answer to a sercuity question that i never answered when i opened my account and set my password.  what next?

    If the charge doesn't go through, your account will be disabled & you will be unable to update or purchase anything else...even free apps.

  • How to manage 2 different apple accounts on 1 PC.

    I have a IPod touch and my wife has a IPhone.  We have separate user accounts set up on my PC.  I did download ITunes onto each user account.  We both have our own Apple accounts set up.  What we would like to do is manage our own accounts.  In other words we don't want to alter either account while syncing.  I want the two accounts totally separate from each other.  My 1st question is can this be done and if so how do I set up ITunes in each user account to make sure we keep the accounts separate.
    Any help would be greatly appreciated, and Thank You in advance.

    Hello James,
    Thank you for contacting Apple Support Communities.
    To set up the second account, you would need to go here: https://appleid.apple.com
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  • HT204053 How do I merge apple accounts under two different email addresses?

    I have an apple account set up under my gmail address. When I try to enter it on my phone, it says an apple account already exists for this address. So I created an iCloud email address and now that is on my phone, but I'd like to link up my gmail address too.

    You can't

  • HT204053 I accidentally set up a different Apple account on my iCloud (iPhone 4) and my iTunes for my iPod. How can I now sync the iTunes with my iPhone?

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    How can I sync the two accounts so that I can download my music from my iPod to my iPhone?
    Sincerely,
    ORB

    alexandrefromudine wrote:
    How can I recover those mails ?
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  • I originally set up my apple account by spelling my email address incorrectly.  how can i change it?  it says that i need to verify from the email they sent but the email address is incorrect!

    Help.  I need to change my apple account and don't have access to my old email, how can i change this - how do i verify that it is me.

    You set up email accounts on the iPad in Settings>Mail, Contacts, Calendars>Add Account. You have a choice of some of the most popular email providers in the setup list or you can select Other at the bottom.
    Tap on the provider that is applicable and begin the setup on the iPad.

  • HT201303 How do I set up my iPhone so that I have to enter my password each time I need to access my apple account? Previously my account name was always stored and I only had to enter my password each time but now it never asks for a password

    How can I set up my 4s so that when I need to access my apple account to either download an app, update an app or buy something then I need to just put in my password?  This is how my 3s worked but the 4 s seems to have stored all my details so I don't need to log in. My young son sometimes plays games and I dont want him to accidentally buy stuff. If I log out then each time I need to go back in I have to put in all my account info. Not just my password.
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    Depending upon what version of iOS that you have on it then you might have a Settings > General > Restrictions > Require Password setting on it - if you do then set it to 'Immediately'

  • How do i set up apple account on iphone to use icloud between my iphone and ipad

    how can i set up apple account on my iphone 4 so i can use icloud between my iphone and ipad

    To set up iCloud on the iPhone and iPad, ensure your software for these devices is up to date.  Once it is, see the following article - http://www.apple.com/icloud/setup/

  • I have an iTunes account set up long ago on my home pc. My pc at home is antiquated and I can't interface with my account to edit acc. Info. Now I have other devices, iPhone 4 and iPad. I need to reset email apple Id and pw from iPad. How?

    I have an iTunes account set up long ago on my home pc. My pc at home is antiquated and I can't interface with my account to edit acc. Info. Now I have other devices, iPhone 4 and iPad. I need to reset email apple Id and pw from iPad. How? Should I just create new account? Don't want to lose 1500 songs.

    Hey Frankgates!
    I have an article here that can tell you how to do this:
    Apple ID: If you forget your password
    http://support.apple.com/kb/HT5787
    Thanks for coming to the Apple Support Communities!
    Regards,
    Braden

  • TS3367 my facetime as stopped working i have a new iphone c set up to my apple account but i also have an ipad set up with the same account is this the reason my facetime is not working. When i  get someone to facetime me both ipad and iphone try to conne

    I use facetime on my ipad and i now have a new iphone c, when setting up my iphone i set it to the same apple account as the ipad, I now cannot use facetime I have tried to facetime a friend and I have also asked them to facetime me but when they do both iphone and ipad try to connect but both fail. Can you have more than one iso device logged into the same account.

    Yes, I have both my iPhone and my iPad logged in all the time. Have you tried logging out and then logging back in? Here is an article that may help:
    iOS: Troubleshooting FaceTime

  • I have 2 Apple iPads with the same Apple account name.  How do I set up one with a different Apple account name?

    I have 2 iPads with the same Apple account name.  How do I set up one with a different Apple name?

    Why is the reason you want a different apple id on them? Need more details to make sure we don't accidently set up the self destruct feature and destory the planet.

  • 2 iphones, registered to same apple account but the second phone was orginially set up on a different computer.Is there any way I can sync the second phone to the orginial computer so as to have both phones syncing the same?

    Have two 4s's registered under the same apple account. The 1st phone was set up on the computer perfect. The second phone was set up by somebody who didn't know what they were doing and set this second phone up using the same apple id but onto a laptop. How do I know get the second phone to work from the computer and sync the two phones so they are the same?

    Hi dwilliams23,
    Thanks for visiting Apple Support Communities.
    You may find the information in this article helpful:
    How to use multiple iPhone, iPad, or iPod devices with one computer
    http://support.apple.com/kb/ht1495
    Cheers,
    Jeremy

  • How can I set up a separate Apple account from my husband

    MMy husband and I set up a joint Apple account years ago. Can he keep that account in tact and can I create a separate one? If so how do I do that?

    Jeremy,
    Ten years ago I bought my wife an iPod and set up an iTunes account for her using my name based on the (erroneous) information given me by a salesperson that the name on the iPod and the name on the account had to match, and since I wanted to suprise her by setting it it with some preloaded things, I used my email address and my paypal account.  Fast forward 5000 apps later... I got tired of an email from iTunes for every purchase of every app, magazine, book, renewal ad infinitum, so I told her to log in to the only installed version of iTunes we had (on her computer) and to change the darn email to something else.
    The problem that ensued raised its ugly head when many years later, she got a new iPad Air 2 and an iPhone.  Those she set up with her email address, the very same email address she changed the apple id to in iTunes several years ago.  Recently she contacted support because she was not able to log in.  First of all her password was too short (10 years old, nice and easy to remember) and secondly, the date of birth and secret question answer to the original apple id were unknown to her, since they were my credentials, not hers.
    Both accounts were irretreveably linked in the most unimaginable ways, and the new password she created for herself on her new devices worked half the the time.
    By resetting my password and changing the secret question and removing the billing info (which was my wife's credit card, not mine) I am fairly sure that the two accounts are separate.
    The point of this is that it is essential to make sure the second account has NO items, including email addresses, secret questions etc. in common and I also suggest a separate credit card.
    Here is the wierdest thing thus far - I am sending this from her computer it has the iTunes installation.  Logging in to her apple id, I see every single purchase "I" ever made prior to June of this year, and if I sign out of her apple id and in as mine there are NO purchases at all.  They all were migrated over.  I did not do this nor did I request it, but all the apps etc. now remain on her account, my account has nothing and I do not use my account at all since I have another one I had to create for my employer issued phone. 
    What one should not ever do is change the email address on an apple id without realizing that the id is also an email address and the email addressed it was changed to cannot be used to create a new separate account without a major headache.  And many calls to apple.
    Hope this helps anyone trying to do this!

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