Apple admits to some faulty iPod Touch screens
Just found this on Yahoo and thought I should post it:
http://tech.yahoo.com/blogs/patterson/6389
S.
The cats out of the bag NOW! Now it is not, if they will fix, but rather, how quickly they will fix. IMHO, I never doubted Apple would take the blame, if that is in fact the case, which we now know was. I also never doubted they will make this right by all who own one. Time will tell, but they haven't done us wrong before, why would they even consider it now when they are on such a HOT streak. I say by next Friday there will be a plan annoounced by Apple on how to proceed with this.
Similar Messages
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Will apple replace my generation 4 iPod touches broken screen
Will apple replace my 4th generation IPod touches broken screen?
If not covered by the options AppleCare+ extended warranty,
Apple will exchange your iPod for a refurbished one for $199 for 64 GB 4G and $99 for the other 4Gs. They do not fix yours.
Apple - iPod Repair price
You can do it at an Apple store by making an appointment:
Apple Retail Store - Genius Bar
or send it in to Apple. See:
Service Answer Center - iPod
A third-party place like the following maybe less. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
Replace the screen yourself if you are up to it
iPod Touch Repair – iFixit -
Will Apple iPod Touch Screen Color Change? Will there be a white screen version soon? Since the apple iPod touch accessories are mostly white, it would be nice to have a white screen instead of a black screen to go with that; especially around the Christmas holidays. Many people are expecting to purchase them as presents for their families and friends. If apple was to change the screen color for the ipod touch 4G, it would get more people to purchase them just because of the color.
Hello Cora1983,
I meant screen frame. It is black, will there be a white screen frame version coming soon?
Nobody here would know for sure since this is just a user-to-user forum. Personally, I haven't heard of such, so as of now, probably not. Perhaps you can suggest this to Apple through this link.
http://www.apple.com/feedback/ipodtouch.html
B-rock -
Will apple fix a broken ipod touch screen
my friend smashed his ipod touch screen and its completly broken he bought it from futureshop and his dad threw out the recept but he got it a month ago will apple fix it?
Apple will exchange your iPod for a refurbished one for this price unless:
An iPod that is ineligible for warranty service may be eligible for Out-of-Warranty service. For example, an iPod that has failed due to accidental damage or liquid damage is ineligible for warranty service but eligible for Out-of-Warranty service. However, certain damage is ineligible for Out-of-Warranty service, including catastrophic damage, such as the device separating into multiple pieces, and inoperability caused by unauthorized modifications.
. They do not fix yours.
Apple - iPod Repair price
A third-party place like the following maybe less. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
Replace the screen yourself if you are up to it
iPod Touch Repair – iFixit -
Will apple know if my ipod was jailbroken before even though i restored it. Do they even pay attenion to it if they are repairing a broken ipod touch screen??
I don't think so. Did you do a DFU mode restore, which removes all software/firmware. Apple though does have it's reason, it can make viruses easy to get ya cuz once u jailbreak, all security holes r open cuz I heard that jailbreakers do that so they can modify software to change the UI, and the iPod has to let the code be modified, so anybody can add malware to ur iPod and it would think it as normal code. Plus ur iPod could go into a inoperatable state. But, no if u restore I think you will be fine.
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Does apple replace ipod touch screens?
Does apple replace a cracked ipod touch screen?
Not exactly. They replace the whole unit with a refurbished one.
Replace broken screen on i-device - https://discussions.apple.com/thread/3869709 - lllaass post. Similar one at https://discussions.apple.com/thread/3925666
Apple - Support - iPod - Repair pricing - http://www.apple.com/support/ipod/service/prices/ -
Will apple send me a new ipod touch if they cant repair the screen
will apple send me a new ipod touch if they cant repair the screen
No. They will likely replace your iPod with a refurbished iPod of the same model and refurbish yours for later use as a replacement if it is economical to do so.
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so my ipod touch screen is broken, and whenver i try to unlock the ipod screen, all that i can see is the top right hand corner of my ipod, and the rest is all whited out. Also, the jack which support the headphones to stay in place, one of the balls in the jack is pushed in which causes the headphones and stereo jack to slip all the time. I also have a problem which is when i try to sync my ipod to itunes. Last time i did it(which was 4 years ago), i synced my ipod and i started out with 225 songs, after the syncing process was complete, i ended up with 119 songs. I'm afraid to resync my ipod or back up my ipod to a computer because i dont want to lose the wonderful collection of 589 songs i have now. I'd really appreciate it if i got some feedback. Thanks.
Apple will exchange your iPod for a refurbished one for this price. They do not fix yours.
Apple - iPod Repair price
A third-party place like the following maybe less. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
Replace the screen and headphone jack yourself if you are up to it
iPod Touch Repair – iFixit -
I cracked my iPod Touch screen at the top where the front camera is and colored the cracks in with highlighter. I want to know if I can still get it repaired even if its colored in? If I can't, how do I remove the highlighter?
If your iPod Touch, iPhone, or iPad is Broken
Apple does not fix iDevices. Instead, they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
ATTN: Beginning July 2013 Apple Stores are now equipped to do screen repairs/replacements in-house on iPhone 5s. In some cases while you wait. According to Apple this is the beginning of equipping Apple Stores with the resources needed to do most repairs for iPhones, iPads, and iPod Touches that would not require major replacements. Later in the year the services may be extended as Apple Stores become equipped and staffed with the proper repair expertise. So, if you need a screen repaired or a broken screen replaced or have your stuck Home button fixed, call your local Apple Store to see if they are now doing these in-house.
You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
iPod Service Support and Costs
iPhone Service Support and Costs
iPad Service Support and Costs
There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task. Start with Google to search for these. -
HELP!!! iPod Touch screen SHATTERED :O
So by the title you have probably figured out the depressing reality I am faced with: My iPod Touch screen has finally shattered into a million pieces :'( It even had a semi-hard case on, but unfortunately for me it landed right on the weakest part of the structure - the thin piece metal between the 30-pin dock connector and the screen, and also where the case is extremely thin and flimsy. That bent into the glass, sending hairline cracks up to the top of the screen as well as shattering the glass around the home button, and as all us iOS device users should know, even gorilla glass can't handle that kind of impact. Luckily I have a screen protector on, so the glass didn't go everywhere and I can still use it without risking a trip to the hospital.
Sadly, my iPod is more than 2 years old and I didn't get Applecare support, so my question is...what are my chances of getting it replaced or even a discount on their currently ridiculous pricing ($109 + $19.95 P&H!) if I walk into an Apple store and ask? I have heard of many success stories of people getting their devices replaced, but I realise that the fact that it has passed its 2nd birthday will go harshly against my persuasive attempts.
Also, I live in Australia if that makes a difference. Here are some pics:
Message was edited by: -GDS-Dang! I did some googling around, and there are 2 stores right here in Sydney that can replace your old iPod Touch screen with a brand new genuine screen for $89. Do you think it's worth it or should I just get a 5th Gen iPod for $329?
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My ipod touch screen keeps freezing on the updating logo HELP!
my ipod touch screen keeps freezing on the updating logo HELP!
Try #2 and #3 in link below. If neither work, you most likely have a hardware issue.
Troubleshooting 101
Some topics covered
-Basic troubleshooting steps
-Hard reset instructions
-Manual restore instructions
-Hardware troubleshooting
-Preventive Maintenance
-Anti-theft & recovery tips
-Battery-saving tips
-Repair options
-Contacting Apple
17" 2.2GHz i7 Quad-Core MacBook Pro 8G RAM 750G HD + OCZ Vertex 3 SSD Boot HD
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
In Memory of Steve Jobs -
There's a logo that pops up on my ipod touch screen with the logo Itunes and the USB cord but is unable to connecct with iTunes...what should i do?
Resolve communication issues
Check the hosts file or TCP/IP filtering, which might cause communication issues between iTunes, ports, and servers.
Common errors: 1004, 1013, 1638, 3014, 3194, or 3000-3999. These alerts refer to gs.apple.com, say "There was a problem downloading the software", or say the "device isn't eligible for the requested build". -
My iPod touch screen went fuzzy with pink and white stripes
Hello! I really appreciate if anyone would tell me what's wrong with my iPod touch.
I have been using my iPod touch for less than a year, and honestly, I have quite a bad habit: I always use it for playing games. And sometimes, I even use it while it is charging. Usually it's fine, nothing went wrong, so I keep doing the same thing sometimes.
one day, I'm visiting my relative and tried to charge my iPod. Since my iPod doesn't have an adaptor, I usually charge it using my laptop (the seller told me to charge it in a laptop/computer). One day, I borrowed my cousin's laptop to charge my iPod, but she only gave me an adaptor (not made for iPod or any apple products, but it fits so I thought it's okay). But the next day, I found out that my iPod went off by itself and I know that my battery isn't low.
I Tried to charge it using my laptop at home, but it still went off! Also, it went normal in my laptop (the iTunes appeared automatically, as a sign that my iPod is charging). So, I tried to restore it and I worked (at least I thought so), until I saw my screen went fuzzy (pink and white stripes). So, almost everyday I turn off my iPod, turn it on again, wait for a while, then use it normally. Usually it lasts 'normal' for hours, but it will still be error as usual.
So, my question is:
What makes my iPod touch screen went fuzzy?
Is it because I used it while charging?
Is it because I charged it with an adaptor that is not made for Apple products?
please help me, I don't know what else to do! I have restored it, I didn't download many applications like I used to before, and I left it alone when I was charging (I didn't play it while it's charging any more), and I even didn't turn on the Wi-Fi if I'm not using it (I almost NEVER turn off the Wi-Fi before my iPod touch went error)
Thank you for answering..Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
HT201412 Ipod touch screen not responding. How do i fix it?
My ipod touch screen often stops working or just wont respond to my touch. When i shut it off and try to get back on it wont respond and i will half to wait till it decides to work which can take up to 2 hours. How do i get it to work faster?
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
How can you get a cracked ipod touch screen fixed
how can you get a cracked ipod touch screen fixed?
Apple will exchange your iPod for a refurbished one for this price. They do not fix yours. You can do the exchange at an Apple store.
Apple - iPod Repair price
A third-party place like the following maybe less. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
Replace the screen yourself if you are up to it
iPod Touch Repair – iFixit
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