Apple AirPort Express - not supported by BT Home H...

The mystery of the vanishing AirPort Express makes the above conclusion inevitable. I have two, old and new, solely for iTunes music distribution. Even when they do show on my wireless network, I get the famous AirPort Utility error 10057.
They do work from time to time, sometimes for long periods; then resetting the Home Hub usually brings them back (or not).
I'm so exasperated by the Home Hub that in the recycling bin it goes. I'll buy a proper wireless router.
Wake-up BT - Apple are bigger than you!

I thought I'd post an update on my odyssey to get an Apple AirPort Express working under Windows 7 for iTunes
The new ASUS dual band ADSL router is nice... though network setup was not entirely painless
More flexible firmware than the BT Home Hub is a real plus
Getting the AirPorts configured was not Apple-easy. The AirPort Utility does not like a thing called "Internet Protocol Version 6 (TCP/IPv6)" - find your wireless adaptor Properties via Network and Sharing Center and uncheck the offending item. Beware, Windows 7 homegroups like it, so you may have to switch it on again later. Pro-tem, that should get your AirPort found by the utility.
This left me with working AirPorts which disappear from the network when not used - so you have to switch them off and on every time you want to use them.
The only solution I've come across (set Wireless Security to WPA2 Personal on AirPort and Router) hasn't worked... 

Similar Messages

  • Apple airport express not recognised

    I have a new iMac running on Yosemite and an old(ish) first gen apple airport express which allows me to stream itunes to my nice big speaker and that works great.
    Also have an Apple TV, an iphone and an iPad and they all talk to each other fine.
    Have bought another, second hand, first gen (model number A1088) apple airport express as I want to get another nice speaker for another room so I can have music streaming throughout the house.
    However, when I plug this second apple airport express in all I get is a flashing amber light and it's not recognised on the airport utility on the mac or on my iphone.
    When I disconnect my original apple airport express and leave the 2nd one still connected I "think" my Mac detects it but it says the Airport Utility does not work with this device.
    Can anyone please help?
    I have power cycled everything (inc modem/router) and no change.
    Thanks

    Believe it or not I have got it all working.
    I ethernet connected the troublesome AE to my router, downloaded AU 5.6 and configured it to join my existing home wifi network.
    Yes my iMac's and iPhone's AU won't allow me to change any settings but they both now see it.
    If I want to make any changes I just use the AU 5.6 that I now have on my iMac. And any changes I want to make on the AE which I have been successfully using I just use the Yosemite AU.
    All good. Now off to go shopping for a nice powered speaker.

  • Apple Airport Express NOT Working! Internet IS working.

    I have Apple Airport Express.  It is wireless and multiple computers as well as cable are all able to access internet because of this handy device.  However I have unplugged it because I was having an issue with Apple TV... and I plugged everything back in and I won't get internet.  I called my internet provider and they had me hook up the internet directly to my laptop (skipping the Apple Airport Express) and now I have internet again!    However, I only have internet on the one computer that is hooked up... not all the computers/TVs/Apple TVs/iPad in the house.
    It isn't an issue with the internet provider because I can get internet.  I can't help but think that it is a problem with the Apple Airport Express.  I've unplugged everything, waited a few minutes and plugged everything back in.  I've done this a few times.  Nothing seems to work.  What am I doing wrong?  I was working fine before the first time I unplugged (and that was due to another Apple device, I think, going wrong).
    Help!

    Morning zannahdoll,
    Thanks for using Apple Support Communities.
    Some Internet service providers use a method called "hardware access provisioning" to regulate access to their networks. It normally means that only one of your devices (such as a computer, base station, or router) can connect directly to your modem at any given time.
    For more information on this, take a look at this article:
    AirPort Base Station: ISP provisioning may prevent Internet connection via broadband (cable or DSL)
    http://support.apple.com/kb/ht2460
    Hope this helps,
    Mario

  • Airport express not supported in airport utility 6!

    all of a sudden my airport express is not supported by APU 6. tried to install the old one, 5.6, but Lion 10.7.4 will not allow it.
    so now what? I have to buy a new airport?

    HPNY, unfortunately, if you click on the link shown within:
    "This version of AirPort Utility doesn't support this base station. Use AirPort Utility 5.6 to configure or manage this base station. AirPort Utility 5.6 is available at...."
    it will take you to 5.6.1 - I fell for that one. That download does not work in Lion. You need to click on the link in bobwild's 06/12/2012 4.23pm post which takes you to 5.6 which is the Lion compatible software. Everything works for me now (thanks bobwild) but for an hour I had believed two previously workable 'old' Airport Expresses had suddenly become expensive and redundant legacy hardware.
    I can understand Apple's introduction of parallel software but not their apparent failure to explain what's happening. This is actually triplicate software, not just parallel.  Thank goodness for the contributors on these forums doing Apple's work for them.

  • Old airport express not supported by Airport Utility

    I have two first generation airport express units connected to a lat 2010 airport extreme. The units are not allowing for sustained airplay support or iTunes sharing. It is very inconsistent. Since my Mavericks update I cannot support those units run updates, diagnostics or even reset. What do I do?

    Please check the model number on the side of each AirPort Express.
    A 1st Gen AirPort Express is model number A1264, which is fully supported by Mavericks.
    If you see model number A1084 or A1088, these are much older versions of the AirPort Express that were sold long before Apple began to use the Generation naming for AirPorts with the 802.11"n" wireless products in 2007.
    You will need to have a Mac running Leopard or Snow Leopard, or a PC....or borrow one for 5-10 minutes.....if you need to administer these older versions of the Express.

  • Airport Express not Supported by Leopard?

    Total newbie, just tried to set up airport express hub, installer says the version of Mac OS X (Leopard) on my machine isn't supported and thus airport can't be installed. Any advice?

    Hello JPunk. Welcome to the Apple Discussions!
    Sounds like you tried to install the software that came on the CD with your AirPort Express Base Station (AX). Fortunately, it's not needed (nor will it work under Leopard). You will find the updated AirPort Utility in your /Applications/Utilities folder on your Mac.

  • Airport Express not supported by Airport Utility

    I have a few Airport express around the house and since I have updated to OS 10.8.4 i now get the message "This version of AirPort Utility doesn’t support this base station. Go to AirPort Service and Support for more information."
    So I have gone to Airport service and support and nothing is mentioned or listed.
    Does anyone know why I am getting this message? They are all 1st gen airport express stations.
    It is really annoying as my house has been set up round these and now none of them work.
    I have reset and restarted them without any success. I have connected via ethernet etc
    Any other ideas?

    I gave an answer just before you posted.. in the other thread.
    Load in 5.6 utility.
    How to load 5.6 into ML.
    1. Download 5.6 for Lion.
    http://support.apple.com/kb/DL1482
    Click to open the dmg but do not attempt to install the pkg.. it won't work anyway.
    Leave the package open on the desktop so you can see the file. AirportUtility56.pkg
    2. Download and install unpkg.
    http://www.timdoug.com/unpkg/
    Run unpkg on the desktop.. If your Mac refuses to run the software, because it wasn’t downloaded from the Apple store, go to security in preferences and allow other software to work.. this is limitation of trade methinks. You can set back later if you like.
    Now drag the AirPortUtility56.pkg file over to unpkg.. and it will create a new directory of the same name on the desktop.. in finder, open the new directory, drill down.. applications, utilities .. there lo and behold is Airport utility 5.6 .. drag it to your main utilities directory or just run it from current location.
    You cannot uninstall version 6 (now 6.3 if you updated) so don't try.. and you cannot or should not run them both at the same time.. although I have had no problems when doing so.

  • Old Airport Express not supported

    I own 2 Airport Express devices.  Both are ganged together in one chain.  The newer one is near my cable modem and the older one is at the far end of my house, placed there in order to strengthen the signal. 
    This worked well for several months; however, the older Express is no longer recognized.  I get the following error message: 
    "This version of AirPort Utility doesn't support this base station. Use AirPort Utility 5.6 to configure or manage this base station. AirPort Utility 5.6 is available at AirPort Service and Support."
    Why do I need Airport Utility 5.6 when I already have 6.0 on my iMac?
    I appreciate any suggestions to solve this problem.

    Why do I need Airport Utility 5.6 when I already have 6.0 on my iMac?
    You gave us the answer already in your post.  
    "This version of AirPort Utility (6.0) doesn't support this base station (the older Express)"
    You can use AirPort Utility 5.6 to manage all of your devices. It is much more functional than 6.0.
    AirPort Utility 5.6 for Mac OS X Lion
    Suggest that you keep both 5.6 and 6.0 on your Mac since you will not be able to delete 6.0.

  • Just did firm ware update on time capsule an now my airport express not connected do to air port utilities doesn't support base station ??

    just did firm ware update on time capsule an now my airport express not connected do to air port utilities doesn't support base station ?

    mickair wrote:
    I have been experiencing some networking problems
    Welcome to Apple's discussion groups.
    I have the latest Time Capsule ("TC"), an old Airport Extreme Base Station ("AEBS") bought in 2007 and 2 Airport Expresses, one bought in 3 months ago ("AE-Alpha") and the other bought back in 2007 ("AE-Beta"). All of them have been updated with the latest firmware.
    Based on those dates, the AirPort Extreme is probably flat (as opposed to dome-shaped), making it 802.11n-capable. The Newer AirPort Express is probably an 802.11n-capable model A1264, while the older one is probably a model A1084 or A1088.
    I use {the TC's} DHCP function ... to avoid unauthorized use.
    This a discussion for another thread, but that's not what DHCP is for.
    The wireless setting for it is to participate as WDS Main, but after reading various posts, it seems WDS is a bad idea
    With that older AirPort Express you're stuck with WDS unless you decide to replace it with a newer model.
    The AEBS is currently setup as being a WDS Relay at the moment
    Why a relay? That's only needed if there's another base station "beyond" it that is configured to depend on it.
    Since the AEBS is connected to the TC via Ethernet, you should probably configure it as a "roaming network":
    http://discussions.apple.com/thread.jspa?threadID=2273124
    {The AE-Alpha} connects fine as WDS remote at the moment
    I don't have any experience with mixed WDS and non-WDS networks, but since it's 802.11n-capable, you may be able to configure it to "extend" the network of the TC rather than as WDS. Look for a setting on the TC to "Allow this network to be extended".
    Physical location:
    AEBS in one end, TC and AE-Alpha in the middle while AE-Beta on the other end.
    A device such as "AE-Beta" that's supposed to extend a network shouldn't be "at the end" but should be half way between the central base station and the clients that need an extended network.

  • Having trouble with my Airport Utility not supporting either of my Airports Expresses or Basestation. Do i have to update Firmware of airports or is the issue with my version of Utility which i believe is the latest. Thank you.

    having trouble with my Airport Utility not supporting either of my Airports Expresses or Basestation. Do i have to update Firmware of airports or is the issue with my version of Utility which i believe is the latest. Thank you.

    AirPort Utility in Mountain Lion will not support the older versions of the AirPort Express.....model numbers A1084 and A1088. Check on the side of the Express for the model number.
    In addition, AirPort Utility in Mountain Lion will not support the older "round" or "dome" shaped versions of the AirPort Extreme.
    Can you check to see how your devices might be affected?

  • Apple Airport Express is not recognized

    I bought an Apple Airport Express to help boost and/ or extend my Wi-Fi. Prior to this, I was using a combination modem/ router that my ISP provided. Anyway, I attached an Ethernet cable from my router to the WAN port on the back of my Airport Express. As I understand, it should then appear in Airport Utility, but nothing shows up. The device just blinks amber green. The error message in Airport Utility says, “No Configured Airport Base Stations have been found.” My Internet is otherwise working fine, but Airport Utility fails to recognize it. What could be wrong?

    Power up the Express for a few minutes
    Hold in the reset button on the Express firmly for 10 seconds
    Allow a full minute for the Express to restart
    If Mavericks or the iOS devices cannot see the Express, you have a defective Express.
    Note....the Express will not "boost" or "extend" the signal from your wireless router wirelessly....unless you have another Apple router.

  • I Phone 5, not connecting to Apple Airport Express Wifi

    I have a dual issue, I have comcast internet and am using a Arris TG862 all in one modem/router.  I recently had comast switch the modem to BRIDGE mode so I can use my apple airport express router for WiFi.  Now, since it is active and I can connect via my macbook pro, I pad2, etc I cannot connect via I phone 5.  What is the issue?  Did I set up my airport express incorrectly?
    Thank you

    Sure...
    See this Apple article for a Hard reset of a Factory reset.
    http://support.apple.com/kb/HT3728

  • My Iphone will not accept the Apple airport express as the Wi fi network so I can facetime, how do I fix?

    My Iphone (I have a 4s and 3G) will not accept the apple airport express as the wi fi network so that I can face time. How do I resolve this?

    What are the exact specifications of the wireless network you've created? (If you're not sure, open Airport Utility on your computer and check the Radio Mode in the Wireless tab). Bear in mind:
    - iPhones earlier than the iPhone 4 cannot connect to an "n-only" network - they need b/g compatibility.
    - No iPhone can connect to a 5GHz network (Compatibility mode will also fix this).
    Matt

  • Apple airport express will not work with my iPad ?

    Apple network. Cannot be set up by this soft ware  ( this is the message I get when trying to set uo apple airport express

    I'd take a free Express.
    Use AirPort Utility - it's free too.

  • So does the Apple Airport Express take the place of the "Charter" modem and router we already have in our house?

    We purchased the Apple Airport Express and in our home have 2 iPads, 2 iPhones, 1 iPod, 1 MacBook, and two *D* computers and a Brother printer along with Apple TV and a projector.
    1. How do we get them all to mirror the content of the various devices onto the TV or the projector?
    2. Can we now unplug the *Ch* equipment from our cable source and plug in the airport express?
    Putting all the pieces together is just a little beyond us at this moment. Maybe it will click with a little help. Thanks!
    "Stuck" in Montgomery

    I'm pretty sure you will find that the Airport Express will not work with your router unless it's an Airport Extreme Base Station.
    You can do two things with the Airport Express. You can connect it by USB or Ethernet cable to a device like a printer that does not have wireless capability and provide a wireless connection to your router provided the two devices will "talk" to each other.
    You can connect it to a Mac to provide audio streaming wirelessly.
    You may be able to use it with your projector provided it has its own wireless capability, but I don't know if an Airport Express will stream video. Same for your TV.
    In fact for your home I'm not sure the AEX would be of much use except to connect to your Mac in order to stream audio to another wireless device in your home. But only if you can get the AEX to work with your router or replace the router with an AEBS (which you could only do if your current router is a discrete device connected to your Charter cable modem.)

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