Apple Airport Express NOT Working! Internet IS working.

I have Apple Airport Express.  It is wireless and multiple computers as well as cable are all able to access internet because of this handy device.  However I have unplugged it because I was having an issue with Apple TV... and I plugged everything back in and I won't get internet.  I called my internet provider and they had me hook up the internet directly to my laptop (skipping the Apple Airport Express) and now I have internet again!    However, I only have internet on the one computer that is hooked up... not all the computers/TVs/Apple TVs/iPad in the house.
It isn't an issue with the internet provider because I can get internet.  I can't help but think that it is a problem with the Apple Airport Express.  I've unplugged everything, waited a few minutes and plugged everything back in.  I've done this a few times.  Nothing seems to work.  What am I doing wrong?  I was working fine before the first time I unplugged (and that was due to another Apple device, I think, going wrong).
Help!

Morning zannahdoll,
Thanks for using Apple Support Communities.
Some Internet service providers use a method called "hardware access provisioning" to regulate access to their networks. It normally means that only one of your devices (such as a computer, base station, or router) can connect directly to your modem at any given time.
For more information on this, take a look at this article:
AirPort Base Station: ISP provisioning may prevent Internet connection via broadband (cable or DSL)
http://support.apple.com/kb/ht2460
Hope this helps,
Mario

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