Apple App Store Worst On-Line Store I Have Ever Used

For the first time ever I used the Apple App Store to upgrade my Macbook Pro to OS X Lion, I have only had a Mac for 8 months. I have to say I was surprised and extremely disappointed to find out that it is the worst on-line store I have ever used.
To start with I couldn't find out how to buy Lion, it is the first store I have ever been into that doesn't have a "Buy" or "Add to Cart" button. After twenty minutes of signing on / off, going out / back in, I discovered that if you click on the price it turns into a "Buy" button. Why not put a message on the screen to tell people to do this? I wonder how many customers they have lost who have just given up and gone elsewhere. Surely if the purpose of the site is to sell it should be obvious how you buy.
Having discovered this I thought it would be simple but no, you click on the "Buy" button and nothing happens, eventually over a minute later the "Buy" button changed to say "Installing". At no time did I get a message up saying something like "Please wait while we process your order". The site says follow the instructions, no instructions, no messages about download time, where the download would be located, etc, were given.
After this nothing else happened the only way I knew that the download was happening was that the lights on my router were flashing. I did eventually find that a Lion icon had been put in the dock with a progress bar. When I did find this I then found out that my download was going to take over 26 hours. Don't Apple realise that not everybody lives in towns and cities with superfast broadband. There are lots of people who only have access to normal broadband. The advertising states that there is no need to buy and load CD's. It would be preferable to losing the use of both my PC and Laptop for over 24 hours which is what has effectively happened as using them only extends the download time.
Another sign of poor service is the fact that a receipt was not sent to me until 14 hours after I made the purchase. Most other on-line stores send this out within an hour of the order being placed.
This experience means that I will definitely not be using Apple App Store again, if I can't get the software from an alternative source I will do without. It makes me wonder whether or not it was a good idea to convert from a PC.
ElBeardo

Have you looked in your Applications Folder for the App Store.
If it is truly missing and/or deleted... Go here and Download and Install the 10 7 3 Combo Update
http://support.apple.com/kb/DL1484
This is Safe to do... be sure to Restart your computer after the Install.

Similar Messages

It says I'm logged into my Apple ID on my App Store but when I try to download an app it comes up with my mums Apple ID asking for her password yet I have never used her email or Apple ID to login in? Could this be cause we have back up on same comp?

It says I'm logged into my Apple ID on my App Store but when I try to download an app it comes up with my mums Apple ID asking for her password yet I have never used her email or Apple ID to login in? Could this be cause we have back up on same comp?

Bojana321 wrote:
... this has only come up today yet it says I'm logged into mine!
Try This...
Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear...
Usually takes about 15 - 20 Seconds... ( But can take Longer...)
Release the Buttons...

HT4480 I received an Apple app gift card from the store in the U.S. but I cannot redeem it with my Canadian account. What do I do?

I received an Apple app gift card from the store in the U.S. but I cannot redeem it with my Canadian account. What do I do?

You can give it to someone who uses a US store....

TS3297 iTunes puts up a message "The item you've requested is not currently available in the Hong Kong Store." I had not requested anything from the HK store at that point, and I have never used any store other than the HK one. How I can clear that messag

I've been running iTunes on WinXP for years with few problems. I have all my iTunes files on an external USB drive. I just bought a new PC running Win7, 64-bit.
I connected the external USB drive to the new PC and installed 64-bit iTunes on it. When iTunes started up, I pointed it at the iTunes directory in the external drive, using Edit > Preferences > Advanced > iTunes Media Folder Location. It showed a progress bar that it was updating the iTunes Library. I signed in and authorized the new machine. I have one spare authorization.
Then iTunes put up a message "The item you've requested is not currently available in the Hong Kong Store." I had not requested anything from the HK store at that point, and I have never used any store other than the HK one.
When I click OK, the iTunes Store page remains blank, apart from saying "iTunes Store" in the middle of the page.
I went to "View My Account" and pressed the Reset button to "Reset all warnings for buying and downloading items", but that doesn’t fix this particular warning. I also tried Edit > Preferences > Advanced > Reset Warnings and Rest Cache.
But still, every time I click the “App Store” button in the iTunes Store window, the message appears. If I click the Books, Podcasts or iTunesU buttons, these display normally. So I’m stuck with being unable to purchase apps, other than through my iPad and iPhone.
If I move the external drive back to the XP machine, the same thing happens. If I go to another PC - a notebook running Vista - everything is normal.
Any idea how I can clear that message?
Thanks for any help you can offer.

Further info on my question above.
I have tried re-validating my credit card, which apparently fixed it for some.
I have also tried uninstalling, re-downloading and installing again.
Neither of these steps fixed the problem.

What is "EEventManager.app", is it an Apple app that is tucked away as I have a pop up box asking to Deny or Allow access?

What is "EEventManager.app", is this an Apple app that is hidden away as I have a pop up window asking me to allow or deny access to incoming network connections??

Check to see if it is in your Login items - if it is, delete it there as there is absolutely no need for it to run at that time. That would be System Preferences > Users & Groups > Login items.
Also, System Preferences > Security & Privacy > check every section and untick if necessary. For instance, I am a privacy advocate and I can't see a need for Epson to gain access to my contacts.
And, System Preferences > Notifications > if you don't want to be notified, make sure to untick everything for an app; that way, it is moved out of Notification center and won't bother you. By default, just about every new app is placed in it.

Can't add music my iPhone from iTunes. When I try to drag a song over to my phone, I get the circle w/ the syncing line through it, but it does not update/load. [Manually manage music and videos] is checked. And, this is the only Mac I have ever used to

Can't add music my iPhone from iTunes.
When I try to drag a song over to my phone, I get the circle w/ the syncing line through it, but it does not update/load.
[Manually manage music and videos] is checked. And, this is the only Mac I have ever used to add music to my phone.
Also, just updated the phone's software today, and iTunes' software is already up to date.

Hi Gregg,
Have you tried resetting the device (nothing will be lost): Hold down the Home and Power buttons at the same time and continue to hold them down until the Apple appears (up to 30 seconds). Once the Home screen redisplays, see if your Music app is behaving normally.
Cheers,
GB

Not rally a question, just wanted to share my absolute frustration with the update of iTunes...this is, without a shadow of a doubt THE WORST application i have EVER used, Mac or PC! And that's saying something with the amount of PC dross that's out there

Not rally a question, just wanted to share my absolute frustration with the update of iTunes...this is, without a shadow of a doubt THE WORST application i have EVER used, Mac or PC! And that's saying something with the amount of PC dross that's out there...Apple...PLEASE update and give us back the old version of iTunes...

Pull down View > Show Sidebar. This will give you back the same functionality of iTunes 10.x.x.

The worst software I have ever used

I have an Ipod Nano 4gb which was a birthday present back in October. Looking through this forum I see that I'm not the only one having problems.
My conclusion is that although the ipod is brilliant the software to get tunes onto it is the worst I have ever come acrossIt's so slow,it does diferent things each time it's used, it's not user freindly, it's just crap (itunes). I've heard a lot about Apple being the best computers from my experience with itunes I would need a lot of convincing.
Very dissatisfied, come on Apple show us what you can do with an updated version of Itunes that is both useable and friendly, we shouldn't have to rely on those on the forum to put our problems right

I have to agree with Mitch here. iTunes is one of the easiest and most user friendly pieces of software I have ever used, and that's my expereince on both Windows and a Mac.
Maybe if you asked a question of the many knowledgeable folks here, you would get some help?
"I've heard a lot about Apple being the best computers from my experience with itunes I would need a lot of convincing"
Yeah, I know what you mean. The tyres on my Mercedes as supplied by the manufacturer were poor. Must mean my car is garbage huh?

TS3988 iCloud will not accept any passwords after upgrading OS. 2 days of trying every password I have ever used, AND changing Apple ID and iTunes ID, still nothing. Can't backup on iCloud anymore.

How can I use iCloud again after upgrading OS to Mountain Lion? 2 days of trying every password I have ever used, AND changing Apple ID and iTunes ID, still nothing. Can't backup on iCloud anymore.

Apple ID's can be used for anything, a single ID can be used for all your accounts (ie iCloud, iTunes, MAS, Apple community etc), ideally this would be the way forward. So far as iTunes goes you need to continue to use the same ID as you have always used or you will lose access to your previous purchases and your iTunes match subscription.
If you are using a second ID for iCloud, you can continue to do so or use the ID you use for iTunes, but if you choose the later you will need to move all your calendar, contact etc data to the account using the ID you use for iTunes.
When (if) you change which account you use you would delete the account on an iOS device and log back in with the correct details, on a mac you would sign out in the iCloud system preference pane.

HT204053 If I add a new iCloud account to my iPhone 5, will I be "locked out" because I'm using a new Apple ID to do it? Do I have to use a new Apple ID to create a new iCloud account? Want to separate calendars/contacts for 2 iPhones now using 1 iCloud a

If my husband add a new iCloud account to his iPhone 5, will he be "locked out" because he's using a new Apple ID to do it? Does he have to use a new Apple ID to create a new iCloud account? He set up his phone using my Apple ID because we didn't know any better. Now we want to separate calendars/contacts, but are afraid of the 90-day lockout.

Welcome to the Apple Support Communities
You can change the Apple ID without any problem. On his device, go to Settings > iCloud > Delete account and login with his Apple ID so he'll get his information. iCloud needs an Apple ID, so if he hasn't got one, he must create an Apple ID > http://appleid.apple.com
When you delete the iCloud account, all the information will be deleted, so I recommend you to turn off each service before deleting iCloud

Hi guys, i would like to ask about the apple id. Which at this time I have been using the new apple id, can I be able to continue updates all the applications that I have purchased by using the old apple id.

Hey guys, I am newbie here ;(.. I have a question regarding my new apple id. at this moment i've still have all the applications that i've been purchased by using my old apple id.
In case there are an update for the applications in my iphone, " Can i use my new apple id to update all the application that i've been purchased with my old apple id ". If its not possible to do, are there any suggestion for me to updates all the applications by using my new apple id ?
Many thanks ;)

Apps must be updated using the Apple ID used to originally download them to the device.
If you cannot or will not use the old Apple ID, then you can delete the app, and then download it again using the current Apple ID. Be aware that any paid apps will have to be purchased again.

HT1695 I am at home and have a wireless router on my DSL line. I have been using the iPad for about a month without difficulty and tonight it will not connect. I do not understand why and yes, I am electronically challenged so be gentle!

I recently purchased an iPad after using a laptop and PC for years. I use a wireless router connected to a DSL line at home and have been using the iPad without difficulty for about a month and tonight it will not connect to the Internet. There is not a problem with the DSL or router. I am using the laptop now. Could someone please give this eectnically challenged individual assistance?

1. Turn router off for 30 seconds and on again
2. Settings>General>Reset>Reset Network Settings

Hi, I want to know if in the AppStore exist an app that count how many messages I have been used. Thanks

Hi, I want to know if in the AppStore exist an app that count how many messages I have been used

Some carriers have iOS apps that will tell you this info...see if yours does, or can't you just login to your account online & see such info?

HT204088 I just got unauthorized app purchases on my ipad which I have not used for some time. Prior to that I got a few requests to change my password at my email. How do I contact apple to report fraud?

I need to contact Apple for unauthorized charges on my ipad. It got hacked.
Does anyone know which email I can contact apple on? The site is just endless links with no direct email help.

You need to get control of your Apple ID back, change the password;
Manage your Apple ID -
https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/
Then contact iTunes Support, which can only be done by email;
iTunes Support -
http://www.apple.com/support/itunes/

Worst set of instructions I have ever seen

My daughter bought an ipod nano today. She has had an mp3 player for some time, and she liked the one her cousing had.
Manual said to connect usb to her computer, and add songs. Just like her My Music player. Right?
Wrong. She spent hours adding songs, which the ipod treated like a flash drive. Would not play her music.
So, she discovered that windows media player would syncronize with the ipod. She spent hours once again adding music, that WOULD NOT PLAY.
So, now it is time for tears. Take it back to the store. I found out later, while browsing the Apple web site that iTunes can be used with an iPod. Imagine that. I downloaded the iTunes software, and she EFFORTLESSLY filled the iPod with PLAYABLE music.
She spend HOURS. With USELESS instructions.
Anyone else have a similar problem?

I had exactly the same experience - and no, there were no instructions about iTunes on the box, or on the very brief instruction book in it. The full instructions can only be accessed when you have the iPod connected, but it won't connect without iTunes. I thought my iPod was faulty, and sent it back, and when I had the same problem with the replacement I looked on the Apple website, and eventually found that everything alluded to iTunes, so I downloaded that and hey presto, my iPod worked! So I have every sympathy with wsbenge's daughter!

Apple App Store Worst On-Line Store I Have Ever Used

Similar Messages

Maybe you are looking for