Apple application support was not found apple application support is required to run itunes helpdesk please uninstall iTunes, then install iTunes again. Error 2

J'ai eu tout à coup ce message en voulant ouvrir mon itunes.
Si je fais comme le message le dit: désinstaller itunes puis le réinstaller, cela veut dire que je vais perdre toutes mes musiques achetées ?!?
Comment résoudre ce problème d'accès à iTunes.
Je travaille sur PC sous windows.
Merci bcp.
sam

Let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
Does it install properly for you?
If instead you get an error message during the install, let us know what it says. (Precise text, please.)

Similar Messages

  • Apple application support was not found apple application is required to run ituneshelper please un istall itunes then install itunes again erro 2

    I can't install itunes for windows 7 to 64bit i tried several times and at the end show up this...
    "apple application support was not found apple application is required to run ituneshelper please un istall itunes then install itunes again erro 2" ..so what it does mean? ..can somebody help me for this please? thanks

    Let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
    Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
    http://www.apple.com/itunes/download/
    Download and install the free trial version of WinRAR:
    http://www.rarlab.com/
    Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
    Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
    Does it install properly for you? If so, does iTunes launch properly now?
    If instead you get an error message during the install, let us know what it says. (Precise text, please.)

  • ITunes wont load Apple Application Support was not found

    I have been having a lot of trouble downloading itunes. I had it on my laptop and then the laptop crashed. I tried to re-install,and it goes smooth then at the end. I get a window message that has a red and white X that says:
    Apple Application Support was not found
    Apple Application Support is required to run iTunesHelper. please unistall iTunes, then install iTunes again.
    Error 2
    ok
    Can anyone help me PLEASE?
    Thanks

    With that one, let's try uninstalling both iTunes and Apple Application Suppport. When we reinstall iTunes, that should reinstall Apple Application Support as well. We'll take a few additional explicit precautions along the way too. Best to print these instructions out, because at one stage of proceedings you won't be able to use a web browser.
    Preliminaries
    Download and save a fresh iTunes installer to your hard drive. (Don't run the install on line and don't start the iTunes install just yet.)
    http://www.apple.com/itunes/download/
    Now, quit QuickTime (if you have that open) and Safari 4.0.4 (if you have that installed and open). Both applications use Apple Application Support, and they will interfere with the uninstall if you have them open.
    *Uninstall phase*
    Head into your "Add or Remove Programs" control panel. Uninstall iTunes. Uninstall Apple Application Support (if it is listed in there).
    (From this point on until we reinstall Apple Application Support, neither QuickTime nor Safari 4.0.4 will be able to run.)
    Next we'll remove any leftover program files and folders.
    (1) Open "Local Disk (C:)" or whichever drive your program files are stored on.
    (2) Open the "Program Files" folder.
    (3) Right-click on the iTunes folder (if it still exists) and select "Delete".
    (4) Open the "Common files" folder.
    (5) Open the "Apple" folder.
    (6) Right-click on the Apple Application Support folder (if it still exists) and select "Delete".
    Now empty your Recycle Bin and restart the PC.
    *Reinstall Phase*
    After the PC restarts, do not open any other applications. Disconnect from your network and/or the internet. Switch off all your security software (firewall, antivirus and antispyware).
    Now start the install by doubleclicking the iTunesSetup.exe file you downloaded earlier.
    Reenable all security software prior to reconnecting to your network and/or the internet.
    Did the install seem to go through okay? If so, does iTunes start launching properly again?

  • When I try to open iTunes, Error 2 appears saying that iTunes won't open b/c "Apple Application Support was not found". What do I do???

    When I try to open iTunes, Error 2 appears saying that itunes won't open because "Apple Application Support was not found". What do I do???

    If your problem is only w/iTunes, you really should re-post over in the iTunes for Windows forums instead of the iPod forums. 

  • Error after install iTunes setup: Apple application Support was not found

    Hello,
    I am trying to install iTunes on my pc. During the downloading of iTunes setup.exe i get this error:
    Something went wrong during the installation of this item. Microsoft. VC80.CRT, type="win32", version="8.0.5072.7.6195", publicKeyToken="lfrc8b3b9a1e18e3b",process or Architecture=x86"
    I choose 'ok' and the download continues. When the download is complete and i try to open the iTunes setup its given the error saying:
    Apple Application Support was not found
    Apple Application Support is required to run iTunesHelper. Please uninstall iTunes then install iTunes again.
    I tried this more than once, but its not working. I also tried to extract the iTunes setup.exe with winrar and then to do an install with appleapplicationsupport.msi, but its given the same error.
    Anyone please has some advice?
    Thanks in advance!
    Marieke

    When I look at my control panel the only program that shows is "I Tunes".  No other supporting programs are showing up in the control panel nor the Common Files nor in the Program Files (x86).
    That's an extreme case of this.
    We'll try doing standalone installations of all the supporting programs.
    Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
    http://www.apple.com/itunes/download/
    Download and install the free trial version of WinRAR suitable for your PC (there's a 32-bit Windows version and a 64-bit Windows version):
    http://www.rarlab.com/download.htm
    Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
    Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
    Doubleclick the AppleMobileDeviceSupport.msi (or AppleMobileDeviceSupport64.msi) to do a standalone Apple Mobile Device Support install.
    Doubleclick the AppleSoftwareUpdate.msi to do a standalone Apple Software Update install.
    Doubleclick the Bonjour.msi (or Bonjour64.msi) to do a standalone Bonjour install.
    Do those four installs go through okay? If so, does your iTunes launch without any errors now?

  • Error message when installing iTunes on Windows 7, "Apple Application Support was not found, Error 2"

    I can successfully download iTunes on my PC, but receive an error message when I try to install the file: "Apple Application Support was not found... Error 2" I've tried deleting the file and reinstalling it to no avail. Any ideas?

    See Troubleshooting issues with iTunes for Windows updates.
    tt2

  • Apple Application Support was not found. Apple Application Support is required to run iTunesHelper. Please uninstall iTunes and then install iTunes again. Error 2.   After this I

    So when I plugged in my iPhone 4 (iOS 7.0.4), iTunes told me it needed to update to the newest version... so I did. After installing it it gave me an error (-45019) that said that a required component wasn't installed. I looked it up and people were saying to unistall iTunes and all apple related software and reinstall itunes which i did. I am on Windows 8.1.
    Now it gives me this error. "Apple Application Support was not found. Apple Application Support is required to run iTunes. Please unistall iTunes and install iTunes again. Error 2 (Windows Error 2)." I did this and it gave me the same message... Please help! How do i get iTunes running again?

    Let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
    Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
    http://www.apple.com/itunes/download/
    Download and install the free trial version of WinRAR:
    http://www.rarlab.com/
    Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
    Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
    Does it install properly for you?
    If instead you get an error message during the install, let us know what it says. (Precise text, please.)

  • I am trying to install itunes on my pc again but keep getting an error that says'apple application support was not found. try reinstalling itunes.' error 2

    I am trying to install itunes on my pc again but keep getting an error that says'apple application support was not found. try reinstalling itunes.' error 2.
    We have had itunes on this pc for 2 years and recently it wouldn't open and another error message kept popping up saying it couldn't open because MSVCR80.dll was missing. I have unistalled the apple programs and tried reinstalling several times but to no avail. Hopefully my music library is not gone. Any Ideas out there?

    With the Error 2, let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
    Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
    http://www.apple.com/itunes/download/
    Download and install the free trial version of WinRAR:
    http://www.rarlab.com/
    Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
    Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
    Does it install properly for you?
    If instead you get an error message during the install, let us know what it says. (Precise text, please.)

  • Unable to Reinstall iTunes - error message: "Apple Application Support was not found"

    When attempting to update my iPhone today, my iTunes would not open.  I followed the instructions to completely uninstall iTunes, Apple Software Update, Apple Mobile Device Support, Bonjour, and Apple Applications Support.  I then attempted to reinstall iTunes, and everything went perfectly until I attempted to open iTunes.  When attempting this, I am receiving the message "Apple Application Support was not found.  Apple Application Support is required to run iTunes. Please uninstall iTunes, then install iTunes again.  Error 2 (Windows error 2).  Any advice on how to "get this back"?

    Read through the user ip http://discussions.apple.com/docs/DOC-6562 for the best solution.

  • I tried updating to itunes 10.5 and now when i try to open itunes i get a message saying "Apple application support was not found" error 2 (windows error 2)

    Ok so I went to update my itunes 9 to itunes 10.5 and now I get and error message "Apple application support was not found" error 2 (windows error 2) when ever I try to run itunes and iv been trying to fix this for like a month and let me tell you iTunes for windows is **** and I really want Icloud for my iphone 4 and yes iv tried uninstalling everything by apple in the correct order and reinstalling them after restart atleast honestly 20 - 30 times but nothing worked so if anyone can please help me I have windows 7 and a hp intel pentium computer 

    Install 7-Zip (free), or a free trial of WinRAR, and use one of them to extract the contents of the iTunesSetup.exe or iTunesSetup64.exe installer file, then try installing AppleApplicationSupport.msi as a standalone component. Even if it won't install you may get a more useful error message as to why not.
    tt2

  • When I download Itunes I get an error that my apple application support was not found how do I fix this error

    I have downloaded, uninstalled and redowloaded Itunes about 50 times and I continue to get the error that my apple application support was not found and that I should uninstall and reinstall Itunes.  I can not get to my music and this is starting to really make me mad.  Can anyone (other than some bogus virus filled program) give me a hint as to how I can fix this so I can play my music?

    Hi jahhaas,
    Take a look at the troubleshooting steps outlined for Windlows 7 in this article:
    http://support.apple.com/kb/HT1923
    Cheers,
    GB

  • It says this when I try to open iTunes:  Apple Application Support was not found.   Apple Application Support is required to run iTunes. Please uninstall iTunes, then install iTunes again.   Error 2   I've tried uninstalling it and installing it several t

    It says this when I try to open iTunes:
    Apple Application Support was not found.
    Apple Application Support is required to run iTunes. Please uninstall iTunes, then install iTunes again.
    Error 2
    I've tried uninstalling it and installing it several times. I've tried to download Apple Application Support separately but it just says:
    An error occurred during the installation of assembly 'Microsoft.VC80.CRT,version="8.0.50727.4... Please refer to Help and Support for more information. HRESULT:0x800736FD

    You have missing information in your Windows programming. 
    You need to repair your computer so it can run iTunes.  If you plug those error codes into your browser you may get an answer.

  • I'm getting the error msg "apple application support was not found.  Apple application support is required to run itunes. error 2.  How can i fix this?

    Hi,  I was running itunes software just fine. I got some malware and unintalled everything that was from apple.  Now, I reinstalled itunes but can't run it because I get the msg "Apple application support was not found. Apple application support is required to run itunes. Error msg 2.
    What can I do to fix this?
    Thank you.

    With the Error 2, let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
    Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
    http://www.apple.com/itunes/download/
    Download and install the free trial version of WinRAR:
    http://www.rarlab.com/download.htm
    Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
    Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
    Does it install properly for you?
    If instead you get an error message during the install, let us know what it says. (Precise text, please.)

  • TS3212 apple application support was not found. Error 2(windows error)

    Apple Applliation Support was not found. Error2 (windows error)?? what Can I do TO get this fix so I can use itunes?

    i am currently experiencing the exact same problem. ive done everything and researched it completely. nothing has solved this. and I did as you said and downloaded quicktime separately, still nothing..keep getting the same message about "apple application support not found, error 2"..and that cant be, because it DOES in fact have that apple support when I downloaded the quicktime... im beyond frustrated with this! if ANYONE has a solution please help!!!!

  • Apple Application Support was not found help!!!!!

    A few days ago i got on iTunes but this error message came up saying
    Apple Application Support was not found.
    Apple Application Support is required to run iTunes. Please uninstall
    iTunes, then install iTunes again.
    Error 2 (Windows error 2)
    I have looked at many discussions and forum posts and most of them say to extract the itunes setup with winrar
    but i cannot see where it says to extract all i see is add to and compress.
    Please help me!!! I run windows 7 on an Acer laptop if this means anything. It would be highly appreciated thank you!

    For general advice see Troubleshooting issues with iTunes for Windows updates.
    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it, which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
    Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
    The section Install missing components has advice on breaking down the iTunes installer into the individual .msi files which might prove useful if one component, such as Apple Application Support, won't install normally.
    tt2

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