Apple applications not opening after Messenger update

Opening Messenger last night, a box popped up saying that there was a new version to be installed. Alongside this were ticked boxes for 'security' and another application (which I can't remember now).
I went ahead with this, but since restarting the computer I've been unable to operate my Apple applications such as Safari, iPhoto, iMovie, iDVD. Finder and Preview also won't open. When clicked they all just bounce then don't open.
I can still open Explorer which I never normally use and Messenger and the Dashboard. iTunes opens but then doesn't play tracks.
I realise that I may have to reinstall software however I don't want to lose my files in iPhoto though spotlight shows me that they are still there (though they will not open in larger format) and I also wanted to try reassure myself this wasn't me being hacked either!
Have tried to trouble shoot this with manuals but as Preview won't open it's making this impossible. Be really grateful for any advice.
Am a bit new to all this though I suppose the upside is that I now realise what great Apple resources and forums there are out there!
Thanks, Joe
iMac 1.8 GHz G5   Mac OS X (10.4.6)  

Hi,
think it's gone beyond that now.
rang apple support and went through the install process (as per last night) but when got to install section of the process, the achive and install option is greyed out and the only option appears to be to erase and install.
as i have photo files that i don't want to lose (my itunes are on my ipod and luckily i backed up my word files) I need to back up data by target disk mode before going ahead.
the applecare man was very sorry that he couldn't help me as i didn't have a second mac handy for this option! am going to have to find a support shop instead now.
i rang again and another guy said that they weren't meant to help non care people, but advised to open in safe mode by holding down shift key but when i did this i got through to a grey screen which started by reading:
'No debugger configured - dumping debug information' before a whole scree of code and ending with 'Panic: We are hanging here...'
All in all doesn't look good. so I'll have to go into the shop. brilliant.
thanks for your help though,
Joe

Similar Messages

  • Apple application not open after update..help

    after update, i can't open apple application mail, safari, app store, even About this mac..
    this is message from the console:
    Mail:
    11/23/14 10:20:05.317 AM Mail[3029]: Unable to load nib file: MainMenu, exiting
    11/23/14 10:20:05.320 AM com.apple.xpc.launchd[1]: (com.apple.mail.58820[3029]) Service exited with abnormal code: 1
    Safari:
    11/23/14 10:21:01.209 AM Safari[3090]: Unable to load nib file: MainMenu, exiting
    11/23/14 10:21:01.211 AM com.apple.xpc.launchd[1]: (com.apple.Safari.7700[3090]) Service exited with abnormal code: 1
    App store
    11/23/14 10:22:35.529 AM App Store[3189]: Unable to load nib file: MainMenu, exiting

    You ran a defective third-party "utility" such as "CleanMyMac" or "MacCleanse" that purports to "clean up" "junk" files. What it really does is to corrupt the operating system and many applications.   
    The first thing you need to do is remove that software according to the developer's instructions. Never install it, or anything like it, again. Then see below. If you use any iWork applications, you may need to delete them and redownload them from the App Store.
    If you don't already have a current backup, back up all data, then reinstall the OS.* You don't need to erase the startup volume, and you won't need the backup unless something goes wrong. If the system was upgraded from an older version of OS X, you may need the Apple ID and password you used.
    If you use FileVault 2, then before running the Installer you must launch Disk Utility and select the icon of the FileVault startup volume ("Macintosh HD," unless you gave it a different name.) It will be nested below another icon with the same name. Click the Unlock button in the toolbar and enter your login password when prompted. Then quit Disk Utility to be returned to the main Recovery screen.
    There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
    If you installed the Java runtime distributed by Apple and still need it, you'll have to reinstall it. The same goes for Xcode. All other data will be preserved.
    *The linked support article refers to OS X 10.10 ("Yosemite"), but the procedure is the same for OS X 10.7 ("Lion") and later.

  • Applications not opening after choosing "update all" in itunes

    Hi,
    Bug :
    I downloaded "Speedtest.net Mobile Speed Test" by Ookla, and recently noticed that there was an update for this application in itunes. When I went to itunes and chose "update all", the application updated. However after the update I was unable to open ANY third party applications (but was still able to open native applications which initially came with iphone). When i clicked on any of the third party application icons, the screen just blinked.
    I deleted one of the third party applications and reinstalled it. After that only this third party application (out of the universe of third party application on my phone) would now work. Then I proceeded to delete Speedtest and reinstall it via itunes. After this ALL third party applications would work, without requiring individual reinstallations.
    iphone model : 4s
    operating system : iOS 5
    Thanks

    Hi,
    think it's gone beyond that now.
    rang apple support and went through the install process (as per last night) but when got to install section of the process, the achive and install option is greyed out and the only option appears to be to erase and install.
    as i have photo files that i don't want to lose (my itunes are on my ipod and luckily i backed up my word files) I need to back up data by target disk mode before going ahead.
    the applecare man was very sorry that he couldn't help me as i didn't have a second mac handy for this option! am going to have to find a support shop instead now.
    i rang again and another guy said that they weren't meant to help non care people, but advised to open in safe mode by holding down shift key but when i did this i got through to a grey screen which started by reading:
    'No debugger configured - dumping debug information' before a whole scree of code and ending with 'Panic: We are hanging here...'
    All in all doesn't look good. so I'll have to go into the shop. brilliant.
    thanks for your help though,
    Joe

  • Is the apple website not opening after installation of mountain lion?

    is the apple website not opening after installation of mountain lion? because after i updated from lion, apple's webpage is like not opening from any browser..even from safari..

    And other websites work? Do you mean http://apple.com, or a specific page within their website? The main page loads fine for me.

  • Aperture crashed and will not open after last update.  Anyone else have this problem?

    Aperture crashed and will not open after last update.  Anyone else have this problem?

    Yes.  See this very forum for 50 threads on it, that explain the solution.

  • Apple tv not working after latest update

    apple tv not working after installing latest update.

    I have the latest update of the Remote app on my iPhonne but still no AppleTV icon visible.
    how can I do a roll back on my Apple TV?

  • Applications not opening after Yosemite

    I downloaded Yosemite about a week and a half ago and I've had nothing but trouble. My adobe applications like Indesign and Dreamweaver will not open, but in the rare instance that they do, they crash about 20 min into working in them. Mail and iTunes won't open saying that there is an error. When trying to change permissions, it says that I do not have access when I am the admin. As of now the only web browser I can use is Safari and even that will crash and not respond. I can't even open the App Store to get the latest update.
    Any help?

    I have this same issue   I have installed CleanMyMac but after the problem started.
    Here is my report
    EtreCheck version: 2.0.11 (98)
    Report generated 2014 M12 1 07:24:52 GMT-5
    Hardware Information: ℹ️
      MacBook Pro (Retina, 13-inch, Late 2013) (Verified)
      MacBook Pro - model: MacBookPro11,1
      1 2.4 GHz Intel Core i5 CPU: 2-core
      4 GB RAM Not upgradeable
      BANK 0/DIMM0
      2 GB DDR3 1600 MHz ok
      BANK 1/DIMM0
      2 GB DDR3 1600 MHz ok
      Bluetooth: Good - Handoff/Airdrop2 supported
      Wireless:  en0: 802.11 a/b/g/n/ac
    Video Information: ℹ️
      Intel Iris -
      Color LCD spdisplays_2560x1600Retina
    System Software: ℹ️
      OS X 10.10 (14A389) - Uptime: 0:38:43
    Disk Information: ℹ️
      APPLE SSD SD0128F disk0 : (121.33 GB)
      S.M.A.R.T. Status: Verified
      EFI (disk0s1) <not mounted> : 210 MB
      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
      Macintosh HD (disk1) /  [Startup]: 120.10 GB (28.75 GB free)
      Core Storage: disk0s2 120.47 GB Online
    USB Information: ℹ️
      Apple Internal Memory Card Reader
      Apple Inc. Apple Internal Keyboard / Trackpad
      Apple Inc. BRCM20702 Hub
      Apple Inc. Bluetooth USB Host Controller
    Thunderbolt Information: ℹ️
      Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
      Mac App Store and identified developers
    Kernel Extensions: ℹ️
      /System/Library/Extensions
      [loaded] net.telestream.driver.TelestreamAudio (1.0.3) Support
    Launch Agents: ℹ️
      [invalid?] com.adobe.AAM.Updater-1.0.plist Support
    Launch Daemons: ℹ️
      [loaded] com.adobe.fpsaud.plist Support
      [invalid?] com.adobe.SwitchBoard.plist Support
      [running] com.siber.gs-server.plist Support
    User Launch Agents: ℹ️
      [loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist Support
      [loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist Support
      [loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist Support
    User Login Items: ℹ️
      iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
      Dropbox Application (/Applications/Dropbox.app)
    Internet Plug-ins: ℹ️
      FlashPlayer-10.6: Version: 15.0.0.239 - SDK 10.6 Support
      Flash Player: Version: 15.0.0.239 - SDK 10.6 Support
      QuickTime Plugin: Version: 7.7.3
      AdobeAAMDetect: Version: AdobeAAMDetect 2.0.0.0 - SDK 10.7 Support
      Default Browser: Version: 600 - SDK 10.10
    3rd Party Preference Panes: ℹ️
      Flash Player  Support
    Time Machine: ℹ️
      Time Machine not configured!
    Top Processes by CPU: ℹ️
          9% com.apple.WebKit.Networking
          8% WindowServer
          4% Safari
          3% syncdefaultsd
          1% fontd
    Top Processes by Memory: ℹ️
      249 MB com.apple.WebKit.WebContent
      142 MB ocspd
      120 MB Safari
      99 MB Finder
      73 MB WindowServer
    Virtual Memory Information: ℹ️
      464 MB Free RAM
      2.06 GB Active RAM
      900 MB Inactive RAM
      783 MB Wired RAM
      1.31 GB Page-ins
      1 MB Page-outs

  • ITunes 8 will not open after installing update on iBook G4

    I installed an iTunes update that included v.8 and an updated version of Quicktime. Now I can open Quicktime on its own, but cannot open iTunes at all! The icon on my toolbar bounces but does not open. After about a minute, I get a msg. that says "the application iTunes unexpectedly quit." But it never opens in the first place! Please help. I would like to uninstall and go back to the old version of iTunes. Do I have to delete my song library to do so? I am not that savvy a computer user, so please respond accordingly... thanks!

    Same problem on my intel MacBookPro. Happened to me after doing the ilife08 upgrade a few minutes ago. Downloaded from apple again and did the upgrade option. That seems to have done the trick.

  • Safari and Mail will not open after software update

    After doing the monthly software update yesterday, my Mail and Safari programs will not open. I click on the icon in the dock or in the Applications folder and I get nothing. The icon in the dock jumps, but nothing opens. I've read several other discussions and tried dragging several files out of the library, such as plist files and history, etc., but they still won't open. The software update only updated iTunes and iPhoto and included the most recent security update. I have not tried to reload Safari. If I do that (and it works), what do I need to do for Mail? Will I lose all my emails? Can someone tell me what I can do to get both programs back working properly? Thanks!

    Another approach is to reapply the 10.3.9 combined update. "Repair permissions" via Disk Utility in your Utilities folder.
    As far as your e-mail's are concerned, the database files are maintained in your User account>Library>Mail folder. It's very important you backup this folder periodically to external media regardless of circumstances to preclude losing your e-mails in the event of file corruption.
    Best maintenance strategy is a full backup of your HD on a bootable external (firewire) hard drive. Makes life a lot easier in the event you need to revert your HD to its state prior to an System Update gone bad.

  • Why some of my programs will not open after the update to yosemite

    Hello
    I updated my Macbook Pro to Yosemite. After my upgrade some of my programs do not open, Such as Wireshark. I'm a fairly new user of pc to mac. I know in windows you can go in to the system logs to see what is going on. Does Mac have a similar feature or has anyone experience this issue as well? The same issue happen with Parallels and I reinstalled the program and it worked again. but this one is not working.

    Which version of OS X did you upgrade from? Some apps may not be compatible with Yosemite: see Roaring Apps > http://roaringapps.com.
    For information on Wireshark and Yosemite, see -> https://ask.wireshark.org/questions/35986/not-able-to-launch-wireshark-on-yosemi te.
    Parallels 9 was not working for me, and I had decided to upgrade to 10 when it was released. You can work-around Parallels 9 not working, but version 10 is best for Yosemite.
    Good luck,
    Clinton
    MacBook Pro (15” Late 2011), OS X Yosemite 10.10, 16GB Crucial RAM, 960GB M500 Crucial SSD, 27” Apple Thunderbolt Display

  • Apple tv not working after new update

    Installed Apple TV update today and after the update was completed it showed the picture of hooking the lighting cable to iTunes.  How can this be done on Apple TV?

    Welcome to the Apple Community.
    You can do this on a friends computer, that has iTunes installed.
        1.    Remove ALL cables from Apple TV. (if you don't you will not see Apple TV in the iTunes Source list)
        2.    Connect the micro USB cable to the Apple TV and to your computer.
        3.    Reconnect the power cable (only for Apple TV 3)
        4.    Open iTunes.
        5.    Select your Apple TV in the Devices list, and then click Restore.
    (You may already have a micro USB cable if you have a camera or other digital device)

  • Pre installed application not opened after nokia b...

    after updating c6-01 to nokia belle my some preindtalled application like calendar, photo editor, messege reader and new application video editor not opening.what is the use of the phone if these must application is not there, pls help

    Hi!
    We are still investigating this topic. If you still have issues, you could consider to reset your phone to factory settings (and taking a backup before to not lose your personal content).
    What would be helpful for us would also be to know, what other applications you have running on your phone.
    Thanks in advance!
    BR,
    yvonne

  • HT1338 Mail does not open after software update?

    My MacBook just updated with OSX 10.6.8 buildK549.  Now my Mail does not open. I get a message that the mail version 4.5  1084/1065 is not compatible with the OSX.  There was a new mail icon in the apps file but it did not open. Any suggestions?
    How do I reinsatll Mail?
    Thanks

    It's giving you that message because the update changed Mail from version 4.5 to 4.6 and it's seeing the 4.5. The part of the update that was meant for Mail failed because it couldn't find Mail where it was looking for it.
    See
    https://discussions.apple.com/thread/4311280?tstart=0

  • ITunes will not open after (12) update!!!!!!!

    Just updated iTunes to (12) and now it will not open. Two messages. The procedure entry point ADAdPolicyEngine_DidEnterStation could not be located in the dynamic link library iAdCore.dll. and then iTunes was not installed correctly. Please reinstall iTunes. Error 7 (Windows error 127)
    I've tried to uninstall and reinstall DID NOT WORK. Tried to remove the file iAdCore.dll. from iTunes in the program files and again DID NOT WORK! I have lost my entire library and now cannot even open iTunes just because I did the update. Please help.
    Win XP SP3 32bit

    i had almost same issue on Windows RT 8.1
    i tried to uninstall and reintsall as apple says THOUSAND TIMES but, did not work at all !
    i sorted out myself issues they are ,
    C:\Program Files\Common Files\Apple folder &
    C:\ProgramData\Apple &
    C:\ProgramData\Apple Computer    cannot be deleted
    thats why i recieved "Error 7 (Windows Error XXX)" even though apple says its because netframework or Corrupt download or incomplete installation of iTunes software
    so i moved undeletable folders with all subfolders to desktop and run installation of  itunes12.0.1.26
    all solved my problems of installing itunes, now i have to find a way to delete the files on the desktop .

  • PDF e-mail attachment will not open after FF update

    FF 31 and/or 32
    Outlook or GroupWise fat client
    PDF attachments
    After FF updated PDF's were re-associated with FF not the installed PDF program. Used Windows to re associate PDF's to PDF program. No problem, all PDF's open in PDF program UNLESS the PDF is an attachment in an e-mail.
    Open e-mail fat client (doesn't matter the client) try and open the PDF and user gets message stating there is no program associated with attachment. Yet, all PDF's still open with correct PDF program as long as they are not in the e-mail. Now here's the really weird part.....
    If there are two or more PDF's attachments in the same e-mail the first one will not open but the second, thirds, etc attached PDF's will open with the correct PDF program.
    The only temporary solution I have found is to uninstall FF, re-install it and for a 1/2 day the issue goes away. I have not figured out the trigger that resets the issue.
    FF is my go-to browser, but since v 31 this has been happening and if it keeps up, I'm switching to Chrome.
    Come on Tech Support, help us out with this issue.

    Sorry you're having this problem. I think it was previously reported only by Windows XP users.
    When you reinstall, were you making Firefox your default browser? Some users have reported that ''not'' making Firefox the default browser was an effective workaround.
    However, you may have success with this approach, suggested by a user in another thread, which appears to more thoroughly update the Windows registry:
    # Open Adobe Reader / Acrobat
    # Edit->Preferences
    # In the Categories column click 'General'
    # Near the bottom of the page click the button marked 'Select Default PDF Handler'
    # In the dialog, select 'Adobe Reader XI' (or Adobe Acrobat, as the case may be) and click 'Apply'
    # A Windows Configuration screen will appear. Allow it to do its stuff (takes a few minutes), then restart your computer when prompted.
    Does that resolve the issue for you?

Maybe you are looking for