APPLE -- are you listening? We can't burn CDs!

I have spent a lot of hours trying to burn an audio CD, to no avail. I just wondered if Apple had considered that people will refuse to buy music from iTunes if we can't burn audio CDs.
I'm desperately needing to burn ONE song onto a CD. I bought it from iTunes, but now I have to go and find the CD at a store somewhere. Do you suppose Apple will give me my money back?
This is really frustrating!!!
(Oh,I've checked every help system Apple provides, in case you're wondering. Nothing works.)
IBM Thinkpad Windows XP

Did it all. Updated windows. Uninstalled iTunes and Quick Time. Cleaned out temp files, etc. Reinstalled iTunes and Quick Time. Changed burn speed to 4x. Used new discs of a different brand.
It ACTS like it is writing... goes through each song as if it is burning the CD. CD drive runs. Ends up showing the "finished" CD in the pane on the left in iTunes (just above the playlists.
However... the disc is still empty! Nothing on it when you look at it in "My Computer" or "iTunes" or Windows Media player. This is downright depressing. There is so much music... so little time!! Help!
I can import purchased CDs just fine, by the way.
Oh... and thanks for sticking with me on this. I know there are probably a fair number of people with the same problems...
Microsoft Windows XP Professional Service Pack 2 (Build 2600)
IBM 2686DHU
iTunes 7.0.1.8
CD Driver 2.0.6.0
CD Driver DLL 2.0.6.0
LowerFilters: AFS2K (3.1.21.0), PXHELP20 (2.0.0.0), DRVMCDB (1.0.0.1), SSCDBHK5 (1.0.0.1),
UpperFilters: GEARAspiWDM (2.0.6.0),
Video Driver: ATI MOBILITY RADEON X300\ATI MOBILITY RADEON X300
IDE\DiskFUJITSUMHV2060AH______________________00840096, Bus Type ATA, Bus Address [0,0]
IDE\CdRomHL-DT-STRW/DVD_GCC-4242N_______________0J04___, Bus Type ATA, Bus Address [0,0]
If you have multiple drives on the same IDE or SCSI bus, these drives may interfere with each other.
Some computers need an update to the ATA or IDE bus driver, or Intel chipset. If iTunes has problems recognizing CDs or hanging or crashing while importing or burning CDs, check the support site for the manufacturer of your computer or motherboard.
Current user is an administrator.
D: HL-DT-ST RW/DVD GCC-4242N, Rev 0J04
Drive is empty.
The last failed audio CD burn had error code 4450(0x00001162). It happened on drive D: HL-DT-ST RW/DVD GCC-4242N on CDR media at speed 4X.

Similar Messages

Apple, are you listening?

I have to ask, what the heck is going on lately?
- Not all artists appearing in iPad music player when using home sharing.
- Wrong album are in iPad music player when using home sharing.
- Wrong movie cover art in iPad video player when using home sharing.
- Apple TV sometimes doesn't see shared libraries.
- Apple TV disconnects from shared libraries after playing a few songs.
- Apple TV took over an hour to update after estimating six minutes.
- iPad music player somestimes hangs and just quits
- iPad video sometimes can not be operated when playing a movie, gets stuck.
- iTunes on windows7 shows a black screen or is choppy when playing video, win media player can display the same files without problems.
Yes, all my software is up to date. None of these problems are new or unique to me.
Can you at least acknowledge these issues and provide a response? If you already have and I just haven't found it yet, please respond with a link.

No, Apple isn't listening. This is a user-to-user technical help forum hosted by Apple. Apple does not participate here. We are all just users like yourself.
If you want your suggestions/problems to get to Apple send it to them at:
http://www.apple.com/feedback/ipad.html

Mail & IMAP = Drafts folder from **** (Apple are you listening?)

We are using Mail 2.1.1 (752.3) and run a CommuniGate Pro Mail Server v4.3.12. As we are collaboratively working on our email, we are forced to rely on IMAP.
Unfortunately Mail.app seems to have a strange misbehaviour in saving IMAP messages as drafts although they have been shipped.
I sent about 25-30 emails a days, and my drafts folder keeps growing (crowded with mails which already have been sent). This is VERY annoying and renders the drafts folder almost useless.
There is a suggestion to store the drafts locally instead of server-based, but that wouldn't allow us to share drafts across the office before sending them.
The that there are at least 7 other discussions on the same topic (see links below), shows you that this is indeed an issue what Apple needs to address.
http://discussions.apple.com/thread.jspa?messageID=2322768
http://discussions.apple.com/thread.jspa?messageID=1602765
http://discussions.apple.com/thread.jspa?messageID=2078222
http://discussions.apple.com/thread.jspa?messageID=1575365
http://discussions.apple.com/thread.jspa?messageID=2051111
http://discussions.apple.com/thread.jspa?messageID=2167726
http://discussions.apple.com/thread.jspa?messageID=1293422
MacBook Mac OS X (10.4.8)
MacBook Mac OS X (10.4.8)

I'm not trying to shoot the messenger, just trying to determine if what he reports is a reasonable basis for concluding a Mail bug is its cause. There are a number of reasons I am hesitant to do so, among them:
1. There are few reports of similar behavior. Among those he mentions, few actually are similar beyond a few points of commonality, or lack enough detail to conclude anything about a common cause.
2. There are a variety of potential causes for this sort of thing besides a Mail bug. Among them are corrupted files in the OS or application, interference from third party additions that change Mail's or the OS's behavior, & server-side problems, including mis-configuration, use of non-standard IMAP transactions, & reuse of message ID's before they are retired.
3. Many of the reports of similar behavior say it is intermittent, changed suddenly, or is confined to one account.
4. Prematurely deciding that the cause must be an Apple bug leads to ignoring troubleshooting procedures that could resolve it.
As I said, it is possible this is the result of a bug, but it is historically more likely it is the result of something users can repair or correct without waiting for a fix that will never come.
Just complaining may help, but not here. This is a user-to-user discussion forum, with an emphasis on interactive help with diagnosis & resolution of issues. The more specific users can be about the nature of & circumstances surrounding the symptoms & the steps they have taken to try to resolve them, the more likely it is that someone can help. Sometimes, that help is confirmation that a bug exists, but much more often it is a procedure that shows that the real problem is something else.

Last chance! Apple are you listening?

I posted this last night on another thread. It really suprises me to see how many people seem to be having similar issues with installing the Nano or iTunes on an XP machine. The responses always sound like a broken record - reinstall etc. What I haven't seen is a solution for this when the
standard Reset, Retry, Restart, Reinstall, Restore fails! At this point I'm afraid to try anything else on my own for fear of losing the 4.3 GB of music that I have on the machine!(I already had to salvage my libray once going back to iTunes 4.9 from 5.0). I hope someone from Apple reads this and can give me some other advice, if not the Nano is going back to store......today.
I've been at this for about 16 hours over two days now. I cannot get my Nano to be recognized by my iTunes(4.9 or 5.0). I've done everything that has been posted, Reset, Retry, Restart, Reinstall, Restore (all of these multiple times), clean uninstallation of iPod, Itunes and Quicktime, then a completely new install of all software starting with a stand alone Quicktime, then using the supplied disk from the Nano for the iPod updater and iTunes 4.9. I've purchased a new USB 2.0 PCI card, disabled system services, and everything else that has been posted in the Apple support articles and Discussion postings. If I go to new a new install of the iPod updater, and connect the iPod as instructed, it will eventually recognize the iPod, format the iPod, then reboot the iPod, then it tries to reboot it again and then says it needs to be formated again and again and again and locks up. If I go to install the iPod updater and check the box that I "do not want to connect the iPod" I can install the program, and try to do an iPod reset. This is done with difficulty, but even this eventually locks up after the iPod reboots. In the "My Computer" window, the iPod is only shown as "Removeable disk (M;)(yeah, I tried renaming the drive too...)shouldn't it be called "iPod"? I can never get to the point where I am asked to Name the iPod. Other info: when I've done these installs, I've disabled my antivirus (AVG), firewall(ZoneAlarm),and anti-spyware(Spybot), as well as remove my USB printer (Epson Picturemate), I've tried the new USB 2.0 ports as well as the old USB 1.1 built into the machine. Another tidbit of info, I took the iPod and software to work with me today and installed it on my work machine (a Pentium III with only USB 1.1 support) and it loaded and worked flawlessly. Can anyone help me? I'm ready to go back and return this to the store and get my $250 back, it shouldn't be this hard.....Plus I've noticed in these posts that people say you need iTunes 5.0 to run the Nano. If you need iTunes 5.0 to run Nano, then why does Apple package iTunes version 4.9 with the Nano, that just makes no sense, plus if you look at the iTunes posts you wouldn't want version 5.0 with all of the problems people are experiencing. My frustration is now becoming overwheming...I just want what I paid good money for to work as advertised and marketed, this whole process has been a complete waste of my time. Unless someone at Apple can come up with a reasonable solution, I'm going to return the unit, and Apple will lose a customer permanently.

I have a hunch I know what your problem is. Is your computer at work equipped with USB 2.0? You can check this by going into the properties of USB ports the computer has in the Device Manager; if they're USB 2.0 Enhanced should be part of the device's title. Please note that not all USB ports may be USB 2.0 (usually a motherboard chipest limitation). Since your profile says you have a USB 2.0 PCI card installed my next guess would be that your USB 2.0 PCI card has a IRQ conflict with either your motherboard's onboard USB controller or its onboard sound card. Please note that sometimes one computer's onboard USB 2.0 will work fine while and a addon card will cause problems (this is very typical of some hardware which hasn't been widely enough tested in various brands of PCs as well as home built PCs unfortunately). If by chance you have a PCI sound card installed the onboard sound must be disabled manually through the computer's/motherboard's BIOS CMOS Setup program. I mention this only as sometimes onboard sound left enabled can cause problems (again this is very typical when not all hardware in a PC has been widely enough tested by the various manufacturers). Usually the computer announces a key or key combo to press to enter the BIOS CMOS Setup at boot time. If you've already disabled the onboard sound make sure there are no leftover drivers still installed for it. That alone could be enough for Windows XP Pro (though it could happen to any version of Windows probably)to crash or kernel panick or act glitchy like you describe is happening. The easiest way to check for a IRQ conflict is to use the Device Manager; anyt conflicting devices will have a yellow triangle with an exclamation point in the middle or a red circle with a white exclamation point in the middle. Please understand that if the issue causing all of this is an IRQ conflict resolving it may not be easy; IRQ conflicts occur at a very low hardware level and as such can be hard to diagnose and deal with properly. You might want to try installing iTunes 5.0 but only as a last resort. I agree that the iPod Nano should work with a PC out of the box but that isn't always the case and this is more true of the PC than the Mac. As proof of what I'm saying if you install a USB 1.1 device on a computer with integrated USB 1.0 I can almost guarantee that a hardware conflict of some sort will occur unless a USB 1.1 hub is used as a arbritator to slow down the commmunication to USB 1.0 speed that the older motherboard actually understands as this happened with my first computer/PC I ever built (also my first PC I owned).

Hello? Skype are you listening? We want more PRI...

For several years we have been asking for more privacy. I have my privacy settings set to keep no history, yet even after clearing the chat history, the chat sessions continue to reappear on other devices.
Many, many, many users have complained about this. Back in 2011, a Skype support agent said acknowledged the problem and said that it would take some time to correct. How much more time do you need?
Are you listening to your users? Or just defending your poor software privacy?

Hello Apple are you listening ?
Usually: No, as this is only a user2user board.
You may want to contact iTMS CS through email instead.

What are you listening to right now?

So, let's kick this place off. Remember this is the off topic thread so try to keep discussions on phones in it's dedicated threads and not here.
I am thinking music for this thread - what are you listening to right now? It doesn't have to be right NOW. It could also be the album or artist you've been playing non-stop for the last week.
Me? Mastodon released their new album recently. It's called The Hunter. Great album!

you know what i was thinking the same..i was going to make a thread as off topics only but thought no one would participate
i just listened to the track you mentioned..
awesome guitar play
but i used to listen to this genre back in may i think
now i love to listen to these songs
like i love you - rio
love you like a - selena gomez
AMAZING - INNA ( THIS IS TRULY AMAZING ) :smileywink:

Device filter Problems, can't burn cds in iTunes, Blank CDs appear to have

Problem was first noticed because I can't burn CDs in iTunes.
The problem is that all blank CDs show that they have no space on them available. If I look at the properties of a blank CD, they show 0 bytes used, 0 bytes free and 0 bytes available.
By removing the upperfilters and lowerfilters in the registry, (accoring to the Microsoft prescribed method for this problem found at http://support.microsoft.com/kb/314060) the problem is solved for my whole sytem except for iTunes. iTunes then tells me that "the registry settings used by iTunes drivers for importing and burning CDs and DVDs are missing. ... Please reinstall iTunes."
I reinstall or repair iTunes and then iTunes opens fine but I can't burn with iTunes or any other program since I am back to all blank CDs showing there is no space available.
The iTunes toubleshooting Fac found at http://docs.info.apple.com/article.html?artnum=302976 has been tried also and does not change the problem of blank CDs having no space available.
Here are the cd diagnostics: (Run with my whole system working except iTunes burner)
Microsoft Windows XP Home Edition Service Pack 2 (Build 2600)
Gateway ESSEX2
iTunes 7.1.1.5
CD Driver 2.0.6.1
CD Driver DLL 2.0.6.2
Current user is an administrator.
Video Display Information:
NVIDIA GeForce4 MX 440 (Gateway)
NVIDIA GeForce FX 5200 (Gateway)
Connected Device Information:
DiskDrive, WDC WD2500JB-53EVA0, Bus Type ATA, Bus Address [0,0]
CDROM, HL-DT-ST DVDRAM GMA-4020B, Bus Type ATA, Bus Address [1,0]
CDROM, JLMS XJ-HD166S, Bus Type ATA, Bus Address [0,0]
If you have multiple drives on the same IDE or SCSI bus, these drives may interfere with each other.
Some computers need an update to the ATA or IDE bus driver, or Intel chipset. If iTunes has problems recognizing CDs or hanging or crashing while importing or burning CDs, check the support site for the manufacturer of your computer or motherboard.
Failed loading CD / DVD drives, error -43. Try doing a repair install on iTunes from the "Add or Remove Programs" control panel.
Gateway Essex2 Windows XP

Same problem here!!! This is driving me crazy. Glad to see it isn't me not knowing what I am doing when a couple of months ago I had no problems now as of last night after trying to burn to a CD I had the exact same issue.

Can't Burn CDs (emachines T3830) - used to be able to

All of a sudden, I can't burn CDs. I was able to up until recently. I installed the Acura TTS software to allow me use my IPOD in a new car and was wondering if anyone knew if this interfered with the burn function. Orif the CD diagnostics indicate some other problem?
Here are the diagnostics:
Microsoft Windows XP Home Edition Service Pack 2 (Build 2600)
GATEWA SR84510A
iTunes 6.0.4.2
CD Driver 2.0.4.3
CD Driver DLL 2.0.3.2
UpperFilters: GEARAspiWDM (2.0.4.3),
Video Driver: Intel(R) 82845G/GL/GE/PE/GV Graphics Controller\Intel(R) 82845G/GL/GE/PE/GV Graphics Controller
IDE\DiskWDCWD800BB-22JHA0_____________________05.01C05, Bus Type ATA, Bus Address [0,0]
USBSTOR\DiskeM_____Bay_Reader_____1.00, Bus Type USB
USBSTOR\DiskeM_____Bay_Reader_____1.01, Bus Type USB
USBSTOR\DiskeM_____Bay_Reader_____1.02, Bus Type USB
USBSTOR\DiskeM_____Bay_Reader_____1.03, Bus Type USB
IDE\CdRomHL-DT-STRW/DVD_GCC-4481B_______________1.00___, Bus Type ATA, Bus Address [0,0]
If you have multiple drives on the same IDE or SCSI bus, these drives may interfere with each other.
Some computers need an update to the ATA or IDE bus driver, or Intel chipset. If iTunes has problems recognizing CDs or hanging or crashing while importing or burning CDs, check the support site for the manufacturer of your computer or motherboard.
Current user is administrator.
E: HL-DT-ST RW/DVD GCC-4481B, Rev 1.00
Audio CD in drive.
Found 10 songs on CD, playing time 36:20 on Audio CD.
Track 1, start time 00:02:00
Track 2, start time 03:25:30
Track 3, start time 08:09:17
Track 4, start time 11:45:27
Track 5, start time 14:54:67
Track 6, start time 18:08:62
Track 7, start time 22:04:47
Track 8, start time 25:36:07
Track 9, start time 28:27:65
Track 10, start time 32:19:45
Audio CD reading succeeded.
Get drive speed succeeded.
The drive CDR speeds are: 4 8 10 16 24 32 40 48.
The drive CDRW speeds are: 4.
The last failed audio CD burn had error code 4450(0x00001162). It happened on drive E: HL-DT-ST RW/DVD GCC-4481B on CDR media at speed 4X.

Please assist. Am an English teacher and thus a total technophobe - so please keep it simple!
Using iTunes to burn CDs has become increasingly impossible; I keep getting Error 4310 messages. I've used a CD-ROM cleaner disc to check there's no prob with the laser, but that's made no difference.
I ran CD Diagnostics and...
TriGem Computer, Inc. Emachines
iTunes 6.0.4.2
CD Driver 2.0.4.3
CD Driver DLL 2.0.3.2
LowerFilters: Cdr4_xp (5.1.0.209),
UpperFilters: Cdralw2k (5.1.0.209), GEARAspiWDM (2.0.4.3),
Video Driver: Intel(R) 82810 Graphics Controller\Intel(R) 82810 Graphics Controller
Found aspi32 running.
IDE\DiskSAMSUNGSV2042H________________________PK100-19, Bus Type ATA, Bus Address [0,0]
IDE\CdRomSAMSUNGCDRW/DVD_SM-308B________________T100___, Bus Type ATA, Bus Address [0,0]
If you have multiple drives on the same IDE or SCSI bus, these drives may interfere with each other.
Some computers need an update to the ATA or IDE bus driver, or Intel chipset. If iTunes has problems recognizing CDs or hanging or crashing while importing or burning CDs, check the support site for the manufacturer of your computer or motherboard.
Current user is administrator.
D: SAMSUNG CDRW/DVD SM-308B, Rev T100
Audio CD in drive.
Found 20 songs on CD, playing time 73:59 on Audio CD.
Track 1, start time 00:02:00
Track 2, start time 03:38:00
Track 3, start time 07:13:15
Track 4, start time 11:03:30
Track 5, start time 13:51:32
Track 6, start time 17:22:30
Track 7, start time 20:54:65
Track 8, start time 24:51:72
Track 9, start time 28:53:55
Track 10, start time 32:47:40
Track 11, start time 36:36:07
Track 12, start time 40:03:10
Track 13, start time 44:03:72
Track 14, start time 47:44:67
Track 15, start time 51:35:60
Track 16, start time 55:36:50
Track 17, start time 59:25:52
Track 18, start time 63:14:25
Track 19, start time 66:44:37
Track 20, start time 70:02:07
Audio CD reading succeeded.
Get drive speed succeeded.
The drive CDR speeds are: 2 4 8.
The drive CDRW speeds are: 2 4 8.
The last failed audio CD burn had error code 4310(0x000010d6). It happened on drive D: SAMSUNG CDRW/DVD SM-308B on CDR media at speed 8X.
Any sage advice, folks?
Cheers
Beldo

TS3299 iTunes was not properly installed. If you wish to import or burn CDs you need to reinstall iTunes

I've installed iTunes 10.6 on my Windows 7 machine. Everytime I start it I get this message: iTunes was not properly installed. If you wish to import or burn CDs you need to reinstall iTunes.
Reinstalling iTunes made no difference.
So I found this article http://support.apple.com/kb/TS3299 and updated the registry like it said and it still didn't work but it also had the effect of making my CD drive no longer work for anything, including playing movies. Before following those instructions I could read and write cds using Windows Media player. Fortunately, I had backed up my registry leaf and restored it.
So I've been trying to figure out how to burn a cd from iTunes for close to two months now with no luck. Does anybody know how to get rid of the above error message?
Thank you!
David

Hi B Noir,
I ran the diagnostics and here are the results:
Microsoft Windows 7 Home Premium Edition Service Pack 1 (Build 7601)
Compaq-Presario FQ582AA-ABA SR5710F
iTunes 10.6.3.25
QuickTime not available
FairPlay 1.14.43
Apple Application Support 2.1.9
iPod Updater Library 10.0d2
CD Driver Not Available
CD Driver DLL 2.1.1.1
Apple Mobile Device 5.2.0.6
Apple Mobile Device Driver 1.59.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 00D0ACBC02C48EA0
Current user is not an administrator.
The current local date and time is 2012-07-03 17:21:27.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
NVIDIA , NVIDIA GeForce 6150SE nForce 430
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 10.6.3.25 is currently running.
iTunesHelper 10.6.3.25 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** CD/DVD Drive Tests ****
No drivers in LowerFilters.
No drivers in UpperFilters.
Failed loading CD / DVD drives, error -43. Try doing a repair install on iTunes from the "Add or Remove Programs" control panel.
Also, I am attaching an image of my driver details:
David

HT1923 I've installed and reinstalled iTunes 11.1.1 for Vista 64-bit. I keep getting the message "iTunes was not properly installed. If you wish to import or burn CDs you need to reinstall iTunes." I meticulously removed all traces of iTunes before reinst

I've installed and reinstalled iTunes 11.1.1 for Vista 64-bit yet keep getting the message "iTunes was not properly installed. If you wish to import or burn CDs you need to reinstall iTunes." I meticulously removed all traces of iTunes before reinstall as recommended and instructed step-by-step on Apple's website. Any ideas how I can get around this, anybody?

I've installed and reinstalled iTunes 11.1.1 for Vista 64-bit yet keep getting the message "iTunes was not properly installed. If you wish to import or burn CDs you need to reinstall iTunes." I meticulously removed all traces of iTunes before reinstall as recommended and instructed step-by-step on Apple's website. Any ideas how I can get around this, anybody?

How can I burn CDs that will play on my car stereo CD player?

How can I burn CDs that will play on my car stereo CD player?

Make sure the format when you burn your playlist is one your car's CD player will recognize. Typically mp3 songs are readable now but when in doubt, burn an audio cd. Yes, you will get less songs per cd (as compared to mp3 formatted one) but you are guaranteed the cd will work in any place. Most cars have it written on the radio somewhere what formats it can read for CDs.. Good luck!

Can't burn CDs in iTunes

I can't burn CDs in iTunes. I get "The attempt to burn a disc failed. An unknown error occurred (4261). I have tried to reduce the speed - didn't work. I have never had a problem before - but after I downloaded the new version of iTunes, I can't burn. I know the burner works because I can burn using NERO. Please help!

I'm assuming you have already resolved the issue, but if you have not, I would recommend that you uninstall iTunes completely and remove anything related to Apple on your computer including Quicktime. See this post for what you need to remove: http://mismike.blogspot.com/2008/03/itunes-wont-close-on-windows-xp-sp2.html. Good luck.
-NKA

ITunes was not installed properly. If you wish to import or burn CDs you need to reinstall iTunes

With Windows 7 I have completely deleted anything that was associated with Apple, Help, Support, you name it. It was verified nothing Apple. Reboot took place. I reinstalled iTunes per instructions and once again I got the following:
iTunes was not properlyinstalled. If you wish to import or burn CDs you need to reinstall iTunes.
Oviously something is amiss.

Having finally found a post to the same situation, I ran diagnostics and believe I have the same problem as this post. Here is the diagnostic report:
Microsoft Windows 7 Business Edition Service Pack 1 (Build 7601)
Hewlett-Packard HP EliteBook 8460p
iTunes 1.14.43
Apple Application Support 2.1.9
iPod Updater Library 10.0d2
CD Driver Not Available
CD Driver DLL Not Available
Apple Mobile Device 5.2.0.6
and so on...

ITunes is not installed properly. If you wish to import or burn CDs you need to reinstall iTunes .

I have installed iTunes on my new Windows 8 laptop and I get the "iTunes is not installed properly. If you wish to Import or burn CDs you need to reinstall iTunes."
I have worked with Dell technicians and we have re-installed iTunes numerous times. We modified the Registry by adding the Upper Filters key and we removed the CD player in Device Manager and allowed it to be automatically reinstalled by the computer. All of this failed.
Please help!

Hello ,
Thanks for using Apple Support Communities.
I understand you've already uninstalled iTunes previously to troubleshoot this issue but make sure to follow the steps in the following article to remove iTunes and all of its components in the specific order listed.
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/ht1923
If the issue persists, continue troubleshooting with the following article.
iTunes for Windows: Troubleshooting CD issues caused by device filters
http://support.apple.com/kb/TS2372
Take care,
Alex H.

Error "Itunes was not properly installed. If you wish to import or burn cds you need to reinstall itunes."

I have an error that pops up every time I open Itunes. It says "Itunes was not properly installed. If you wish to import or burn cds you need toreinstall itunes." How do I fix this? I have already reinstalled multiple times.

Microsoft Windows 7 x64 Enterprise Edition Service Pack 1 (Build 7601)
LENOVO 2349A63
iTunes 11.2.2.3
QuickTime 7.7.5
FairPlay 2.6.12
Apple Application Support 3.0.3
iPod Updater Library 11.1f5
CD Driver Not Available
CD Driver DLL Not Available
Apple Mobile Device 7.1.1.3
Apple Mobile Device Driver 1.64.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 0041B9C80B2D3F98
Current user is not an administrator.
The current local date and time is 2014-06-20 12:18:55.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
Intel Corporation, Intel(R) HD Graphics 4000
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 11.2.2.3 (x64) is currently running.
iTunesHelper 11.2.2.3 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** CD/DVD Drive Tests ****
No drivers in LowerFilters.
UpperFilters: dvrem (4.97.0.64), dnpfw (4.97.0.64),
Failed loading CD / DVD drives, error -43. Try doing a repair install on iTunes from the “Add or Remove Programs” control panel.
Help please!

APPLE -- are you listening? We can't burn CDs!

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