Apple ask me a proof of purchase of my macbook for activate my AppleCare Protect Plan, but even if it's a JPEG lower than 5 mo, it told me that it's not «good» and I can't send them my proof... so I can't activate my AppleCare protec Plan. What can I do?

Apple ask me a proof of purchase of my macbook for activate my AppleCare Protection Plan, but even if it's a JPEG lower than 5 mo, it told me that it's not «good» (in french: le format de ce fichier n’est pas valide.) and I can't send them my proof... so I can't activate my AppleCare protec Plan. What can I do?

Call the Apple support line, ask for AppleCare Plan Administration, and get a fax number and fax a copy of the receipt to them.
Regards.

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