Apple Bluetooth Keyboard Won't Power On

I bought the new fancy small Bluetooth Keyboard and it worked great for a few months. The batteries dies, and now it wont turn on (with new batteries). I have reseated the batteried, used new ones, etc. (I am a former tech support guy, so i am relatively good with this stuff still). Still won't turn on.
I tried to call support, but I am a military member in Italy and all of Apples 800 numbers wont work for me. Any suggestions on a non-800 number? I tried to use the form to request support for my SN/: 3374MGZ1001WA and it just doesnt work in the form. It says invalid. This is the number right under the battery cylinder.
I need to get this replaced, and actually have to use my warranty for a change... but I can't seem to get to support. Any ideas?

here ya go: Italy (39) 199 120 800*
was on this page: http://www.apple.com/support/contact/phone_contacts.html

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