Apple Bluetooth Set -- unable to pair

Just got a bluetooth set (Apple) but I can't get it to work.
When I plugged it in it said "pairing".
However, the bluetooth sign remains gray, can't get it to turn blue or white. It's on (have ascending sounds and green light when turning on) but answering a call only goes through the phone.
Bluetooth is on on the phone. Going to the bluetooth pref it's searching but never finds anything.
Any help?

To pair them, plug them both into the charger cable that came with the headset. Then, unplug them and tap the button on the headset.
If you don't have the dock cable, you need to put the headset in 'discoverable' mode - press and hold the headset button to turn it off, then press and hold it to turn it on, but keep holding the button until more tones sound and the light flashes. Then go into Bluetooth settings on the phone and select the headset.

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Hello everyone,
This is my first post here so if I mess it up, pls don't dog me too much...
I'm currently running OS X Tiger on a Dual PowerMac G5 2GHz with 3GB of RAM and all is well with the world. However, in an attempt to upgrade and become familar (more so) with OS X10.5 I've found that I am unable to pair with my wireless keyboard. I'm running 10.5 on a seperate drive. It sees the dongle, just won't pair with it. The Bluetooth dongle I'm using works fine in OS X 10.4.11, has for years. Any clues, is there something I'm missing?
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Hardware Overview:
Machine Name:    Power Mac G5
Machine Model:    PowerMac7,3
CPU Type:    PowerPC G5 (2.2)
Number Of CPUs:    2
CPU Speed:    2 GHz
L2 Cache (per CPU):    512 KB
Memory:    3 GB
Bus Speed:    1 GHz
Boot ROM Version:    5.1.8f7
Apple Bluetooth Software Version:    1.9.5f4
Hardware Settings:
PowerMac G5:
Address:    00-02-72-08-1e-0c
Manufacturer:    Broadcom
Firmware Version:    3.16389 (3.17166)
Bluetooth Power:    On
Discoverable:    Yes
HCI Version:    3 ($3)
HCI Revision:    16389 ($4005)
LMP Version:    3 ($3)
LMP Subversion:    17166 ($430e)
Device Type (Major):    Computer
Device Type (Complete):    Desktop Computer
Composite Class Of Device:    1057028 ($102104)
Device Class (Major):    1 ($1)
Device Class (Minor):    1 ($1)
Service Class:    129 ($81)
Requires Authentication:    No
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Message was edited by: Onatopa

I don't think you're following me very well Mr Williams. I appreciate your attempt to assist and hopefully I won't come across as an **** here but, you're not helping. I will agree you, it seems to be a software issue...and it's called Leopard!
Let me explain something. I have not migrated this system, as per se, and for obvious reasons. The system has 2 HDD's. One has 10.4.11 on it and the other HDD has 10.5.8 installed. I can go from one to the other and it's the way I will continue to work until this problem has been resoved, if ever. I can NOT be productive without the Mac running, regardless of which OS. I'm attempting this because I have apps that must have Leopard, so I'm trying to make it work.
Just to be clear, I gave-up running OS X 10.3 several years ago but did not do so without kicking and screaming the entire way. Now, I'm comfortable with Tiger and I'm very glad I upgraded, as it's a much more stable OS but at this rate I'm about ready to give-up. I don't need Leopard and I don't want it, nor do I like the look and feel of it, I just wanted to try and attempt to upgrade and see if I could run some newer apps that won't run on Tiger. I will probably NEVER upgrade to an Intel Mac, even if I could afford to do so. And I will NEVER run Micro$oft Windoze on a Macintosh...period - EVER! That to me is just sacrilege...so just call me a purist, I care not. If I want to run that OS I'll do it on a PeeCee.
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I'm typing this reply on the PowerMac running 10.4.11 using the keyboard in question and my Bluetooth dongle. And YES, the keyboard is the older, white keyboard. Did I not share the model # in the original post, Apple Keyboard model M9270LL/A ? Did you not Google that if you're not familiar with these Model numbers?
You said, "...Another thought: did you "unpair" the keyboard from the old system before trying to pair it with the new one?..." What exactly does that mean? That's makes no sense at all. "Can you "see" the keyboard in the bluetooth setup window when trying to set it up or not?" What does my original post say?? YES, I can see the keyboard in OS X 10.5.8, I just can not pair with it.
As a last resort I have installed the Apple Aluminum Keyboard Update, as per your suggestion, even though I don't have an aluminium keyboard and this 'update' installed successfully but my keyboard, although seen will still not pair with the dongle. I will NOT go buy a Al Keyboard just to test this issue. The only thing I've thought about purchasing is the Bluetooth module so that I don't need to use a dongle, but those are expensive and often hard to find. I have also removed the prefs file from /user/Library with no effect.
I almost forgot. I also have another BT dingle from Kensington and although the system sees it as does the other, it does not pair with the keyboard either. That dongle works fine on my PeeCee laptop without any problems, so both dongles are functioning correctly. Do you have any other suggestions you would like to share?
Thank you for your time.
< Edited By Host >

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