Apple BT keyboard - keys don't respond

I have read just about every post related to my problem but can't find an answer. I have a Aluminum wireless keyboard that will not pair. It has a green light and is recognized in Bluetooth Assistant but during the pairing process when it asks me to enter the pairing code (0000), nothing happens when I press the keys. I can enter the code from a wired keyboard but I receive the error message that "The pairing attempt was unsuccessful. Click 'continue' to try again." My software is up to date. Other bluetooth devices (a different BT keyboard and a Mighty Mouse) work just fine, so I don't think it is an issue with the computer (MBP, 10.6.2). Also, the keyboard does the same thing when trying to pair with my desktop computer (iMac). So it really appears to be a failure in the keyboard itself.
It appears that these keyboards are not resettable in any way (like putting the batteries in backwards and holding the power button or something like that), so it appears that I am just out of luck. But before I go out and purchase another one I just wanted to see if any of you might have some ideas for me to try. Thanks.

Hi!
Does your keyboard lose connection when you reboot windows or restart windows? I also have the same problem under windows 7 64-bit. When you go and select the device under bluetooth, don't click on it as it will not pair. Right click on the device when its visable. Then check off use HID drivers. Keyboard will then work, but until you reboot/restart then you will have to repeat the procedure over again.
Its a pain, but until a fix comes out, we are stuck.

Similar Messages

How can I access my computer when the keyboard letters don't respond and I need to input my password?

My computer is password protected, but for some reason, the letters in the keyboard are not responding. I press the "Caps lock" button and the "num lock" button and they seem to operate fine and the mouse is also working properly, but it seems like the letters are locked and won't input.
Please help

Hit the num lock button again. Num lock forces only the numeric keypad underlying keys to work as a numeric keypad, and the rest of the keyboard won't work. Unfortunately Apple stopped including the numeric keypad hidden keyboard key labels on its keyboards. They used to include them. They are known as mouse keys: http://docs.info.apple.com/article.html?path=Mac/10.5/en/cdb_moskys.html

Envy 15 Keyboard keys don't work

Hi there,
Sending my brand new ENVY back for service (on its first day...boo) but baffled as to what might cause this.
Everything works fine on the system except for a handful of keyboard keys:
Space
Enter
Backspace
Up/down arrows (left and right are fine)
Possibly alt (tough to test without the others)
Space bar will send a combination of characters, like zzc^X^Z if you press it a few times (often one press will send all of those characters, while other presses send nothing).
Is this just some electronics gone haywire, or is there another explanation for why this might happen?
I'm going to ask HP to extend my warranty for a year in exchange for not simply returning it - as my first HP purchase it doesn't fill me with confidence.

Aquitaine wrote:
Hi there,
Sending my brand new ENVY back for service (on its first day...boo) but baffled as to what might cause this.
Everything works fine on the system except for a handful of keyboard keys:
Space
Enter
Backspace
Up/down arrows (left and right are fine)
Possibly alt (tough to test without the others)
Space bar will send a combination of characters, like zzc^X^Z if you press it a few times (often one press will send all of those characters, while other presses send nothing).
Is this just some electronics gone haywire, or is there another explanation for why this might happen?
I'm going to ask HP to extend my warranty for a year in exchange for not simply returning it - as my first HP purchase it doesn't fill me with confidence.
Asking for a free warranty? That's not something they hand out easily... As for it not working, sometimes it happens... Did you try a hard reset?
To Perform A Hard Reset
Shut down the computer by going to the Start menu and selecting shut down. (If you have no display, hold the power button down for 5 seconds)
Disconnect the AC Adapter from the notebook.
Remove the battery from the bottom of the notebook. There will be a switch/button to eject the battery.
Wait at least 1 minute with all power sources disconnected.
Re-insert the battery and reconnect the AC Adapter and then attempt to power on the notebook.

Pavilion dm4 keyboard keys don't consistently respond, especially the space bar

Key board response is inconsistent unless I deliberately press each key. Especially poor with space bar

my sense is that this is a common, sporadic problem for the pavilion series. mine has been through two help sessions and one return during which the keyboard was replaced without effect. i have no read of a real fix. mine got better though far from cured with a keyboard driver uninstall/reinstall.
i think it is a systemic issue that HP is trying to ignore since it effects much of the Pavilion line.

Hi! i recently got a macbook pro 15" retina display, and i tried to play assassin's creed 2 and other games on it, but the thing is, the keyboard keys will not respond except the trackpad, and the keyboard keys work fine outside of gaming.

Hi! so like i said in the title, i tried to play any game like assassin's creed and minecraft, but the keyboard wont respond but the trackpad does, also i tried restarting reinstalling checking if mouse key is on or off and all that, and it still wont fix this problem. Outside of gaming though, the keyboard works with no problem. Please help me!

You should also ask this in the MacBook Pro forum. This is the forum for the 13” white and black plastic MacBooks that were discontinued in 2010. You should also post this question there to increase your chances of getting an answer.
https://discussions.apple.com/community/notebooks/macbook_pro

Option Keys Don't Respond at All

Neither "Option" key on my white apple keyboard responds.....I can get functionality by switching keys, but this is not the best solution. Is this just a hardware issue?
Mac Book 13 in Mac OS X (10.4.7)

You could try some of the suggestions in this article which is on today's MacFixit:
http://reviews.cnet.com/8301-13727_7-10423838-263.html?tag=mncol;title

HP 15-f024wm laptop, Certain keys don't respond well, anyone have this issue???

Hi, I recently bought a HP 15f-024wm laptop and I've had keyboard issues from day 1. The problem is mainly with the "H" key and the comma key. They do not respond well unless I press them hard, which is really aggravating when you're trying to type fast. I always have to be conscious of how hard I'm pressing the keys or else keystrokes are missed. Does anyone else have this problem? I keep thinking that maybe it's something I did, but I've been super careful with this laptop so I can't think of anything I could have done to cause this. If this is just how the keyboards are, then I can live with it, but it's bothering me not knowing if it's something I did or if this is just how they are. I really do not want to have to return this laptop. I like everything about it except the keyboard. Anyone else experience this issue?

@vincentd1215 ,
Thank you again for posting back with your information. When dealing with a key issue like you are having it usualy due to the contact pad on the keyboard being worn or having something not letting it make full contact.
To fix this you would have to normally have the keyboard replaced.
Before that try first updating the drivers for the keyboard. Here is a link for your notebooks support page. Here you will find the software and drivers. As well you will find the Maintenance and Service Guide. You can use that to see if you can open up the notebook and check to make sure the keyboard is in place and connected correctly.
HP 15-f024wm Notebook PC (ENERGY STAR) - Software & Drivers
HP 15 Notebook PC - Maintenance and Service Guide
If this does not help please contact HP phone support for repair options.
Please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region.
http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
Thank you again for posting and have a great day.
Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
D5GR
I work on behalf of HP

Some keyboard keys don't work; most are fine

Hi guys,
I have a really bizarre problem with my first generation 15" MBP. When I turned it on today, I realized that the down and left arrows don't work, yet the up and left arrows do. Unfortunately, I've also since realized that the tab button doesn't work, nor does the space bar! It's just a few sporadic - but very important - keys that don't work. The computer hasn't been through any trauma - no drops, no water damage, no poor working conditions...this just happened out of the blue. Does anyone have any idea as to what might have caused this, and if there's anything I can do myself to fix it? Oh, and I have Windows XP installed via bootcamp, and the same problem exists there - so it's definitely a hardware issue...right?
See this link for a photo I took of the keyboard, with the buttons that no longer work highlighted in red. http://img193.imageshack.us/i/keyboardwjp.jpg/

There are two basic possible problems though your description of which keys are non-functional leads me to think the first is rather unlikely. The first is that the keyboard cable may have worked itself partially loose. The cable can work itself loose without any trauma involved - we see one every couple of months where I work. The second possibility is physical disruption/damage to the individual keys, like water damage or something small working its way under the key to impede its ability to touch the contacts. I'd suggest going to an Apple store or repair center.

New Aluminum Keyboard Keys Don't Work

Hi All,
I just brought home my new Aluminum Keyboard that was released along with New iMac. As you see I'm on PowerMac G5.
I've installed Keyboard Update 1.1 and I've got my Fn key working. However, for the life of me I can't figure out how to get f4 key to get to work. There is a new symbol (deshboard) on it and when I was at the apple store I was shown that by pressing the f4 (deshboard) key it would start the deshboard. Mine doesn't. Same thing with f3 (expend) all windows key.
Your help is greatly appreciated.
Thank you,

i have no problem with thes f3 or f4 keys or the Fn key.Plugged it in hit software update and then installed Keyboard update 1.1, works fine
I do have a problem with the right hand Shift key though, sometimes it works and sometimes it doesnt work at all.
Anybody else have this problem or is it all function key issues only/

Certain keyboard keys don't work Acer Aspire V3-571G

Hello, A few months ago I began to have issues with my Acer Aspire V3-571G-9435 where certain keys would intermittently stop working. Most often it would be the "A" key, along with less frequently the "C" and "Z" keys, and somtimes other keys. Within a minute or so they would start working again. A couple weeks ago, however, several of the keys, including the "A" "C" "Z" "F" "," "." and some other keys stopped working altogether (all at once). Following some guides I found online, I took the laptop apart and was able to take the keyboard ribbon cable out of its connector and put it back in, thinking it may be a loose connection issue. However, this did not fix the issue. I went online and ordered a new keyboard from Amazon, thinking the keyboard itself might be broken. After installing the new keyboard however, and entirely NEW set of keys have stopped working, including "J" "Q" "T" "U" "P" "1" and a few other keys. (However most of the keys that weren't working previously are working again). Does anyone have any other suggestions about what I should do? I've been using an external USB keyboard, which works fine, except obviously portability is sacrificed. I'm unsure if this is a hardware or software issue, as a brand new keyboard still isn't working properly. Could there still be something wrong with the connection? Is there a possible software/diver issue? Thanks for any help.

jmckeen,
A new keyboard means a new ribbon cable so that leaves the only constant, the motherboard; pending the unit was not damaged in any way from like dropping it or spilling something on it. If you are in warranty I would see about creating a repair for it. Here is the link to set up repairs online, or you can chat online with a technician (available 24/7).

HT201412 IOS 8 Install PROBLEMS. Wish I had read all of the problems users are having with this application! Would never have ins. Experiencing constant crashes, keys don't respond AND my keys are STICKING. Extremely frustrating!

IiOS 8 post-installation problems. Totally unreliable performance. CONSTANT crashes, keys stick, application times out mid-use, inconsistent about saving photos. Very frustrating to have shoddy performance from this expensive IPad 2 device. Cannot afford a replacement on my retiree income.

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Unsync/delete all music and resync
To delete all music go to Settings>General>Usage>Storage>Music>Tap edit in upper right and then tap the minus sign by All Music
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: Back up and restore your iOS device with iCloud or iTunes
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

Satellite M40X: After Bios update keyboard keys don't work properly

I have a Satellite M40X and I had update the Bios to v. 1.60 and now the keys u, m, 7 and the arrow up are not working properly. The problem is that there is not other Bios version to use.
How can I resolve my problem?
Can I recover the old bios version?
Thanks
Gabriel

Hi there,
no you wont be able to recover the old BIOS. The only two options are:
1. Retry the BIOS update and check if its working
2. In case of no success, please visit the [ASP Locator|http://eu.computers.toshiba-europe.com/cgi-bin/ToshibaCSG/generic_content.jsp?service=EU&ID=ASP_SUPPORT] to search for the nearest ASP in your country and to ask them for a hardware checkup and repair.
Greets

Volume controls don't respond

I have the Imac OS X 10.5.8 core 2 duo.
Just bought a new Apple Keyboard with Numeric Keypad,
because my previous one was broken.
But the volumekeys, the keys to switch songs and the '@' key don't respond/work.
Is there a way to costumize them?
Thanks a lot!

I had the same problem as well for nearly 3 months.
I had tried bring the Iphone into my phone carrier and they sent me to the AppleStore. When I brought it to them they hooked it up to the diagnostic machine and they told me just to restart the Iphone from the factory settings.
This didn't work either. To complicate things more, other "solutions" seem to only yield temporary success. These temporary solutions included: blowing compressed air into every port, various restart combinations, various factory restore methods.
I had nearly given up until I stumbled upon a support post on Apple's website that finally yielded success.
http://support.apple.com/kb/TS1630
The solution for me is listed as line 7, which reads:
"Check the receiver mesh (which is on the top front of the device, above the display). If it appears blocked, use a clean, small, dry, soft-bristled brush to carefully and gently brush away any debris."
Apparently, this cylinder shaped, mesh area is in some way tied to what triggers the headphones/speaker selection. I am not sure how, but I can say that after gently brushing it out my sounds are working again; specifically my music is now able to play directly off the speakers and my Iphone apps all play their sounds agian.
Hope this helps you as well!

Macbook pro 13inch,mid2010 qwertyu keys don't work after upgrade os x Yosemite

macbook pro 13inch,mid2010 qwertyu keys don't work after I upgrade os x 10.10 Yosemite. but it works on keyboard viewer. I'm not sure if it's hardware or software problem, how can I fix it?

Hello there, kipolo.
Great job using the Keyboard viewer to troubleshoot your issue so far. The following Knowledge Base article provides a great checklists of steps to pinpoint the issue a bit further:
One or more keys on the keyboard do not respond - Apple Support
Some keys don't work as expected
From the Apple menu, choose System Preferences.
From the View menu, choose Speech.
Click the Text to Speech tab.
If "Speak selected text when the key is pressed" is enabled, the key or key combination set to speak text cannot be used for other purposes or used to type text--click Set Key and change it to a less-commonly used key combination (try to use modifier keys such as Shift, Command, Option, and Control). Or, disable the "Speak selected text when the key is pressed" option.
Click the Accessibilty or Universal Access pane in System Preferences, then click the Keyboard tab.
Make sure that Slow Keys is turned off. With Slow Keys on, you need to press a key for a longer period of time for it to be recognized.
In the Accessibilty or Universal Access pane, click the Mouse tab, and make sure Mouse Keys is turned off. With Mouse Keys enabled, you cannot use the Numeric Keypad to enter numbers--instead the keypad moves the pointer (cursor). (There is an option to enable Mouse Keys with five presses of the Option key; you may want to turn that option off to avoid accidentally enabling it.) If Mouse Keys is enabled and you are using a keyboard with no numeric keypad or Num Lock function, see Unable to type while Mouse Keys is enabled in Mac OS X.
If the function keys on the top row of the keyboard are not working as expected, see Mac OS X: How to change the behavior of function keys.
If the issue persists, use Keyboard Viewer to help isolate the issue:
Click the Language & Text pane (Mac OS X v10.6) or International pane (Mac OS X v10.5.8 or earlier) in System Preferences.
Click the Input Sources tab (or Input Menu tab in Mac OS X 10.5.8 or earlier).
Click the Keyboard & Character Viewer "On" checkbox to select it (click the Keyboard Viewer "On" checkbox in Mac OS X 10.5.8 or earlier).
From the Input (flag) menu, choose Show Keyboard Viewer.
If the keyboard is connected and detected by OS X, the keys you type will highlight in the Keyboard Viewer window. Open TextEdit (or any text application), and try to type something using the keys that were previously not responding to see if they highlight in Keyboard Viewer.
Start from the Mac OS X Install Disc, choose Terminal from the Utilities menu and test the keys which were previously not working. If the keys work while started from the Install disc, then the keyboard itself is working correctly. Use How to troubleshoot a software issue to isolate the software issue that may be causing the keys to not respond.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

Problems under Windows USB Drivers (Apple Wired Keyboard)

Hello guys,
somehow I have some issues after installing Windows 7 regarding the USB Drivers: if I install the "Intel(R) 7 Series/C216 Chipset Family USB 3.0 eXtensible Host Controller Installation Disk - 1E31"-drivers, doesn't matter if I do it from Intel's or Apple's webpage, the USB Ports of my Apple Wired Keyboard (A1243) don't work anymore; it says "Not enough power". I have already tried that workaround found on the web, by increasing the output mAh through regedit, but the point is that after installing these drivers, the section "Power Management" isn't shown anymore in the device manager.
I'm having a Macbook Pro Late 2012 with Retina display

Just an idea for you. There is an entire Apple Discussion forum dedicated to Boot Camp and Windows.
Whereas, not everyone here with an Intel iMac has installed, tried to install or has experience with BC & Windows, everyone there has or at least has an interest. You may attract help more quickly there.
The Forums are at the bottom of the main Apple Discussions page under Windows Compatible Technology. Here is a link;
Boot Camp: Installation and Storage

Apple BT keyboard - keys don't respond

Similar Messages

Maybe you are looking for