Apple Care and a warranty

When i make a call the listener on the other end cannot hear me so I presume i have a problem with the mic. As i have used apple care before and got this as a exchange unit in March 2013. is it still under warranty?

Service replacements inherit the balance of the warranty for the phone they replaced or 90 days, whichever is longer... Since we have no idea when you purchased the original phone, we can't answer you other than to say, if the original phone would be out of warranty by now, you do not have a warranty on the one you have.

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Apple Care and 1st generation MBP-Should you get it?

So, how many of you have got Apple Care?
I have a 1st generation MBP (I got one a few weeks after they came out).
Mine still has the whine, but I’m able to silence it with the mirror widget which I’ve been using for nearly a year. (I realize this can now be fixed, but I can’t send my computer off for repair for any length of time).
$349.00 for Apple Care is a lot of money—heck, these days you can buy a brand new PC laptop for this kind of money (albeit a bad one, but whatever).
I’m a little worried of having problems because my MBP is a first generation and it has had the problems we all have heard about on this forum (heat, whine, bad battery, warped lid, etc).
My thinking is, if I DON’T get Apple Care and I need to get my MBP fixed, and it costs MORE than $349, wouldn’t it just be worth it to get a new computer if it needs THAT kind of work? AND, who here thinks that there could possibly be a repair that would warrant $349?
How many of you people with 1st generation MBPs have had problems and actually utilized Apple Care? I know a lot of us are getting close to the ONE YEAR mark and need to make a decision if we’re going to thrown down $349 or not.
Just looking for good insight, knowledge, statistics and/or opinions on the subject to help make the best decision.
Thanks.

I went for the Apple Care contract on my original PB17" that I got in 2003 and was glad I did. I bought the contract, oh, about 8 months into the first year's warranty.
I never had super major problems with it, but everything little thing that happened made it worthwhile.
For example:
(1) I started hearing "clicks" coming from my hard drive about 18 months into ownership. Apple replaced the HD with no questions asked.
(2) I had some problems with the power adapter after about 2 1/2 years. Apple sent me a new one.
I don't know if it came to $300 worth of stuff or not, but it probably did in total. And it was reassuring.
I have a question about those extended credit card warranties though, since somebody mentioned it.
I bought my new MBP with a credit card that offers "one extra year on any product that is warrantied for three years or less".
I assume that means that I get two years now instead of 1 on my standard warranty.
But does that also mean I would get FOUR years instead of 3 if I go for the Apple Care warranty?
And how do those usually work? Like if I have to replace the LCD I shell out, what? A thousand dollars and the credit car company pays me back?
doug

Apple care/ American Express Warranty - Worth it?

My year is almost up as far as the warranty goes, and I purchased this on my american express card which doubles the warranty.
I've only had to call apple once and this was a battery issue, they sent the battery overnight(excellent service)
My question is if something like this occurs again, something small but important(cdrom,battery) - will I have to contact apple or american express?
I am debating on should I get apple care, if it is a huge issue I am sure I could just send it back to amex, but if its something small, does anyone know how this works?

If you don't have Apple Care and your one year is up, you'd contact American Express. They may have you get a repair estimate, and then they'd decide whether to pay for the repair, replace the item, or reimburse you for the original cost. (You would need to have all of your original receipts and not be behind in paying your bill at the time you filed the claim.) More info can be found here:
https://www124.americanexpress.com/cards/cda/dynamic.jsp?name=BuyersAssuranceCCSGFAQ&type=intFAQ
Now, what happens if you buy Apple Care? (I purchased my MacBook with AmEx and bought Apple Care at the time, so I wondered that myself.)
This is what the Buyer's Assurance Plan says (on page 2):
"If you purchase an additional service contract or extended warranty with a product which is otherwise eligible under the Buyer's Assurance Plan, and the combined coverage provided by both the original manufacturer’s warranty and the purchased service contract does not exceed five years, then the product is eligible for coverage under the Buyer's Assurance Plan. The Buyer's Assurance Plan will extend the warranty time period and mirror coverage of the original manufacturers' warranty up to one additional year after both the original manufacturer’s warranty and the purchased service contract have expired. ... "
Since the Apple warranty is one year and Apple Care adds three years, the Buyer's Assurance would be tacked on when the Apple Care ended. However, it's not really clear from the way that is worded whether or not you'd have to buy the extended warranty at the time you bought the product. That would be a good question to ask American Express.
The Buyer's Assurance Plan also says (page 2):
"If you buy an additional service contract or an extended warranty for a computer, computer component or part that already comes with an original U.S. Manufacturer’s warranty, unless such coverage is provided from and
administered by the original manufacturer, coverage under the Buyer’s Assurance Plan does not apply."
Since Apple Care is provided by Apple, it would seem that this exception would not apply. That would be another question that might be worth asking American Express.
The American Express Buyer's Assurance plan can be found at https://www124.americanexpress.com/cards/benefits/includes/pdf/buyersAssurance20 03.pdf

HT4623 I got an iPhone5 with apple care and it got stolen and I got it back but the person who took It drawed something on the back would that void my apple care?

I got an iPhone5 with apple care and it got stolen and I got it back but the person who took It drawed something on the back would that void my apple care?

probably not.

If i have apple care and i got my computer under as year ago is it still coved under insurance if i cracked my screen

if i have apple care and i got my computer under as year ago is it still coved under insurance if i cracked my screen

applecare doesnt cover damage unless is is caused by a manufacturing defect.

Apple Care and Discoloration

On October 11, 2006, I called Apple Care and they agreed to fix the discoloration that has been happening to my Macbook. I am currently a college student so giving away my computer for a week is pretty much not going to happen especially since it was during midterms. The box never got to my house [go to school in Boston, Home in New York] and so early November I called Applecare and asked for another box to be sent. They sent another and at the time I thought that Thanksgiving would be a good time to send it back but projects came up and I couldn't. Thus December break will be the time I send it back to Apple while I am home.
My question is: Since the service request was opened on October 11 and I won't be sending it back until, at the earliest December 20th, will this pose a problem for me getting my laptop back? or even it getting serviced? do service requests expire? The email that I got back in October had a link that said I could check my status online and that is still valid so I'm assuming it's valid still.

Usually when Apple sends you a box, they give you a "send by" date with it. If it's longer than that period, you should contact them first before sending it in (just to avoid any problems). As mentioned, if you have an Apple store nearby your home, you may want to bring it in there. As this is a known problem, many stores have the replacement parts in stock. If not, they can order it for you and you can hold on to your MacBook until they get it in. In many cases, if they have it in stock (or if they have to order it and get it in), they can replace it same or next day so you're not without your MacBook for any major period of time.

My ipad died, what should if I dont have apple care and dont live close to a store?

My ipad died with a full charge and does not even come back when plugged in. I dont have apple care and do not live close to a store. What should I do?

Have you tried a Reset...
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
If no joy... Try a Restore...
1: Connect the device to your computer and open iTunes.
2: If the device appears in iTunes, select and click Restore on the Summary pane.
3: If the device doesn't appear in iTunes, try using the steps in this article to force the device into recovery mode.
From Here
Unresponsive iPad
http://support.apple.com/kb/TS3281

HT5622 i bought iphone 5s with apple care, and my iphone came without apple care what's wrong?

i bought iphone 5s with apple care, and my iphone came without apple care what's wrong?

Check here:
http://www.apple.com/support/applecare/view/
The AppleCare agreement may already be registered by the seller.

When I turn on a video the screen on my MacBook Pro freezes. I've been through Apple Care and they couldn't fix the computer. I think the fan and the graphics are the problems

When I turn on a video the screen on my MacBook Pro freezes. I've been through Apple Care and they couldn't fix the computer. I think the fan and the graphics are the problems. I can restart after two attempts. Sometimes I use SAFEBOOT

Please advise the model MBP you have and the OSX you have installed.
Also try a SMC reset:
http://support.apple.com/kb/ht3964
Ciao.

I need to purchase a power cord for my intel based 27" iMac. I have had it for almost 2 years, I don't have apple care and I don't want to take it in to the genius bar. I know it's the power cord and I just want to purchase one.

I need to purchase a power cord for my intel based 27" iMac. I have had it for almost 2 years, I don't have apple care and I don't want to take it in to the genius bar. I know it's the power cord and I just want to purchase one.

iMacs take generic power cords. If it fits into the back of the iMac and an electrical socket, it'll work.
Good luck.
Dr. C.

Apple care and warranty

Does the one year warranty that comes with the macbook cover the same things and all that the three year Apple care does? Or does the Apple care provide more coverage.
Thanks
Appleyard.

If you're still in the 90-day limited warranty, there is very little benefit to purchasing AppleCare, as everything it provides except for the TechTool Deluxe CD is available for free. After the 90-day period and within the first year, you may be given the option to purchase AppleCare during a support call if the issue you're calling about is found to be in software. Should you run into problems with the computer at a later point, the cost of the repair may be much more than the cost of purchasing AppleCare. AppleCare can be purchased at any point within the first year of purchasing the machine, so you can wait a while before deciding.
You may also be able to find an AppleCare package for your computer from another source for a cheaper price, and if you paid for the machine with a credit card, the credit card company may also have placed a guarantee on the machine.
(14651)

MacBook Pro Mid - 2010 has question mark folder and block sign at start up could I get apple care and apple will fix it

I need information ASAP on what I should do with my MacBook Pro , am I able to just give apple the money for the apple care cost and they'll fix problem

It's too late, at this point, to get AppleCare, unless you purchased the machine on or after February of 2011 - and then you'd only have a few months, at best, of extended warranty.
The best thing that you can do is to either diagnose the symptoms and fix the machine yourself or take it into an Apple Store or AASP and have them diagnose and fix the problem(s).
If your profile is correct and you're running 10.5.8 then you should get disc one that came with your machine and boot from it and run Disk Utility's Verify and Repair commands on your hard drive. If it fails, you'll know that the problem is most likely with the hard drive.
Good luck,
Clinton

ISight, Apple Care, and the future...

Hi there. I have a few questions I am looking for answers for...
First off I am definately going to buy a MacBook Pro. I need it for the end of September but am not sure when the best time to buy is. I heard that Apple were introducing a new chip type in September but I'm not too keen using publicly untested products (think the first week of the Pro being released). Can anyone confirm this is true? Also are Apple releasing/upgrading anything in the next few months?
Secondly, can you use the in-built camera with MSN Messenger?
And lastly what are the benefits to Apple Care? It's a lot of money. Is it worth it?
Thanks to all in advance

I heard that Apple were introducing a new chip type in September but I'm not too keen using publicly untested products (think the first week of the Pro being released). Can anyone confirm this is true? Also are Apple releasing/upgrading anything in the next few months?
This first question is something no one here can answer, since only Apple employees under a nondisclosure agreement would know the answer. Also, speculation about future products is something Apple doesn't allow on their forums. But there are a lot of other forums where you can discuss this.
Secondly, can you use the in-built camera with MSN Messenger?
At least when this post was answered, it looks like the answer was no. But that could have changed since then, possibly, and there were also some suggestions in that topic for alternate MSN Messenger clients. Check for a new version of MSN messenger or any information about future plans for updates, maybe?
And lastly what are the benefits to Apple Care? It's a lot of money. Is it worth it?
That's for you to decide, but in my opinion it's worth it. It extends the hardware warranty to a total of three years, and since it's an actual Apple warranty, not a third-party warranty extension, it's very easy to get service under the AppleCare Protection Plan (APP). I find it valuable for notebook computers, which tend to have more odd issues over time due to more moving parts, etc. And it seems especially likely that one might need an extended warranty for a computer with as new technology and design as the MacBook Pro. For some details about how an APP works, see Is phone support and warranty service free?
It does not cover accidental damage. For that kind of coverage you need to look to homeowner's insurance or a computer insurance policy.
Keep in mind that while the list price of an APP for a MacBook Pro is $350, you can buy it from any Apple authorized retailer and pay significantly less, sometimes as low as $270, easily for $300.

Apple care and my ipod

Been having some problems with my ipod so I decided to renew my original warranty by buying the apple care package in order to eventually send in my ipod for repair. Anyways, I just got the apple care package in the mail and was about to enroll it on the website but after I enter my ipod serial number it says that my ipods warranty is gone and I cannot procede. any ideas?
thanks

so best thing to do is to call them or could i return it to a store? cause i got mine online. Also is there any other type of warranty? cause I am going to need to send in my ipod where they might have to replace the whole thing which I'm guessing will cost me the price of a new ipod?

Apple care and mac office...

Dear all,
I'm just to buy these two products for my Macbook, but before i do....
1. does the extended warranty start from the day i originally bought and registered my macbook..01/12/06or does it start from the day i bought apple care(today!)
2. Is Mac office completely compatible with C2D macbook?
regards,
Paul.

Hi pablitoneill,
addition to number 2 question, it will be "slower" compare to non intel mac, since it is not native intel as Mr. Peck said.
your C2D standard memory is 1 GB, but since the office and rossetta that runs it are "memory hog", it is a good thing to max your memory if you want to use it intensively and with other applications opened.
Good Luck.
ps: is your macbook runs 10.3.9 as your profile stated below your post? Do changed that profile if you forgot that.

Apple Care and a warranty

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