Apple Care for replacement phone

I dropped my Iphone in Toilet,,,, Can  I use my applecare to get new phone at AT&T?

It's Apple's warranty. It has to be done through them, not AT&T. If it is AppleCare Plus, you get a replacement phone for $49. If it is regular AppleCare (not Plus), then you have to pay the full out of warranty price as accidental damage is not covered. iPhone 5 is $299, iPhone 4S is $199, earlier models are $149.

Similar Messages

  • How long do I have to get apple care for my phone after purchasing it?

    I was just wondering how long I have to purchase apple care after I recently purchased my phone?

    60 days.
    (113955)

  • Why my apple care for iphone doesn't transfer to my new phone after I claim a new one from apple store ?

    2 days ago my iphone fall into a sink full of water. Yesterday I went to apple store and ask for apple care for iphone and they have it. So, I bought it and registered it right away since my iphone still be in a garentee and still not surpass one year usage. Then they told me that my iphone problem considered in a "physical damage case" which they have a policy for claiming a new iphone and pay some fee. After I got my new iphone, they said that all the information and phone data which is registered into apple system about the phone and the user and bla bla bla will transfer to my new iphone. Today, I just check my phone serial number in "support & coverage " column and I found that all the phone data in apple system is already transfered from the old one to the new one EXCEPT the data of apple care that I already registered before I claimed the new phone. Now, the question is " What can I do ? " and " will it be transferd to my new iphone or I have to buy a new apple care for my NEW PHONE That I got from their service "

    Placing your iPhone in the toilet was the correct thing to do but you should have purchased an android phone instead. That would have solved these issues. :-)

  • I have an iphone 4s it cracked and i bought apple care for it but i want to get another phone

    i bought an iphone 4s about 2 years ago, i bought apple care for it. it is deeply cracked and also cracked on the inside. can i change it for an iphone 6? how much would i have to pay? the same thing happened before, i went to the apple store and payed $50 for a new one. but i would like to now update it to a newer phone. thank you

    Sell the refurbished phone that you got in exchange for your broken device and use the proceeds to buy an iPhone 6. Another alternative is Apple has a recycle program, and you can turn it in for some minor credit and use that towards the iPhone 6.

  • I have apple care for my iPhone 5. My screen smashed. I was wondering how much it will cost me for them to fix it or replace it. Or is it covered under applecare

    I have apple care for my iPhone 5. My screen smashed. I was wondering how much it will cost me for them to fix it or replace it. Or is it covered under applecare

    AppleCare Protection Plan does not cover physical damage and you will have to pay for an out of warranty replacement.
    AppleCare+ also does not cover physical damage but does give you 2 incidents to use for a situation such as this which provides a further discount to a normal out of warranty replacement fee.

  • If I get apple care for my iphone 4...

    Hi there, if I get apple care for my iphone 4 (next up to be discontinued) and it breaks within the 2 year coverage and after it is discontinued what will happen?
    Will I be reimbursed, given a refurbished phone, a newer model etc. etc.

    Apple replaces devices like for like. For example, they no longer sell iPhone 3GS's but if you had one serviced right now it would be replaced by the exact same model.

  • Apple Care iPhone Replacement Quality Question

    For the people here who have gotten their iphones replaced thru apple care for whatever issue it may have been, did the replacement unit contain any defects (cosmetic, dead pixels, dust, "bad" screen) or was the replacement unit sent 100% defect free? I am asking because I am wondering whether the replacement phones that apple sends are troubleshooted and screened more extensively that the ones sold in stores. Although obviously the same phone, I could see that it would be against Apple's financial interest to send the customer a phone with some new defects only to have that unit returned again.

    Not sure about apple care replacements. Since the iphone is still so new they may just send out new ones instead of refurbs because they don't have any yet. I got mine replaced at an apple store one time and they brought out a brand new one and I watched as the apple guy tore off the wrap and opened it for the first time. The guy also said that apple was collecting defective units or damaged ones to study.
    What was your issue with sending it in?

  • HT5691 Can i purchase apple care for iphone bought through verizon?

    Can i purchase apple care for iphone bought through verizon?  I want to upgarde thru verizon but don't want to pay a monthly fee with them for warranty. Verizon doesnt offer apple care on their website.

    Batman22405 wrote:
    Incorrect sir.
    After the 30 days YOU can still purchase Apple protection plan for $69, which extends your phone support just like AC+ and your hardware warranty just like AC+ it also gives you a a free battery replacement.
    The only difference between AC+ and Apple protection plan is that AC+ covers accidental damage.
    Customer who do not purchase AC+ or APP will then have to purchase a Pay-Per-Incident which is a $20 fee for each issue calling in on.
    Pay-Per-Incidents or PPI's last for 30 days on the one issue that they were purchased on.
    No, you cannot.
    An iPhone in the USA is eligible for AppleCare+ and ONLY AppleCare+.  AppleCare+ completely replaced AppleCare for iPhones when it was announced.  Check Apples own warranty pages on the web site.  You CANNOT buy AppleCare for an iPhone in the USA - ever.  It is not offered for iPhones any longer.
    see http://store.apple.com/us/browse/home/applecare

  • HT4528 does apple care for iphone cover theft?

    I am trying to decide whether to get apple care for new iphone or verizon insurance for my daughter.  I am most worried about breakage, but she is traveling this summer so a little concerned about theft?
    Also for breakage which plan is better?

    AppleCare plus is an enhanced warranty which will extend the warranty and phone support to 2 years, cover manufacturing defects and allow for two out-of-warranty replacements due to breakage, water damge, etc. for a $49 deductible. It does not cover theft or loss.

  • Apple Care+ for iPhone 4S (with Sprint)

    I also have an Apple Care+ question that I cannot seem to find the answer to. The carrier will be Sprint, however I don't believe that matters for my question.
    The Sprint representative that I was talking to the other day said that even though Apple Care + covers accidental damage (I have read the official product description) that it does not cover screen breakage. And that if you crack the glass screen you still have to either pay to have it replaced by a third party or purchase a new phone at the unsubsidized price. I found that comment interesting but I did not want to challenge her on the subject.
    I do not see anything in the Terms and Conditions that excludes the breaking of the screen.
    Did I miss that section in the Terms and Conditions? Is what she was telling me true? I see that as the #1 reason to purchase Apple Care+ for the unit.
    Thanks,
    Timm

    If you want to return your iPhone, you must do so through whoever you purchased the iPhone from. If that was someone other than an Apple Store, either online or physical, then that dealer's return policies will apply; Apple will have nothing to say about it. You may have to talk to Sprint in regards to your contract with them. I believe you have 30 days to return your phone and cancel your contract, but I'm not certain about Sprint.
    iTunes works fine under Windows on many, many systems, including Acer. Perhaps if you'll post details here, someone can help you sort things out. The thread you refer discusses an earlier version of iTunes and probably no longer applies even if that were the problem on your system, though I cannot say with certainty.  Note that if you are running Windows 7 Starter on your netbook, that version is reported to have problems with a lot of software, not just iTunes. Many people have installed and run iTunes quite successfully, though.
    they claim iTunes is a whole seperate brand from Apple computers they know nothing about
    I don't know who you talked to, but either there was a misunderstanding - the statement would apply perhaps to the iTunes Store, but not to iTunes as a program - or that person was an idiot. iTunes, the program, is most definitely an Apple product and should be supported fully by the Apple Store technical staff.
    Regards.

  • My ipod 4 has apple care for 1 year i just got it can i get a new one because it broke and i pay for the apple care can i get a newe one

    my ipod 4g has the apple care for 1 year can you get a new one for it because something happen to it the mirrer broke yes or no

    AIf the iPod broke because of a defect then yes, Apple will replace the iPod if it is within the warranty period.  A broken/cracked screen is not covered.  However, sometimes if you make an appointment at the Genius Bar of an Apple store they will exchange your iPod at no cost if it has a broken/cracked screen.

  • Apple care for iPhone

    Hello,
    I have bought an Iphone 4S in 2012 and an iPhone 5 in 2013 at the apple official website.
    Moreover, I have bought some others apple iphone in some shop.
    If I have an Apple Care for the iPhone, it will covered all my iPhone i bought or just one?
    THe problem is that the iPhone 4S has a problem with the battery and I want to know if this is better to buy an Apple Care to repair the battery and have a guarantee extension for my others devices.
    Best Regards

    AppleCare warranty extension is only for the single device it was purchased for, it is not a blanket policy for other devices owned.  Each device must have its own AppleCare coverage.
    Depending on the age and condition of the iPhone 4s you may not be eligible to purchase AppleCare at this time.  Take the iPhone to an Apple store genius bar and see if you are able to purchase the extended coverage, status of the warranty, repair/replacement recommendation of the technicians.

  • I purchased the Apple Care for Iphone 5, need to cancel it

    I purchased Apple Care for my Iphone 5 and now I purchased I phone 5S from different Carrier. Can I transfer the care or how do I cancel the exisitng care and purchase the new onw.

    From this:
    www.apple.com/legal/sales-support/applecare/applecareplusnaen.html
    (Forum glitch - I am unable to post links; just copy and paste) - Note: I chose the US agreement as I do not know where you are located.
    9. Cancellation
       You may cancel this Plan at any time for any reason. If you decide to cancel this Plan, you may call Apple at the telephone number below to do so, or you may send or fax written notice with your Plan Agreement Number to AppleCare Administration, P.O. Box 149125, Austin, TX 78714-9125, U.S. (fax number 916-405-3973). You must send a copy of the Plan’s original proof of purchase with your notice. Unless local law provides otherwise, if you cancel within thirty (30) days of your Plan’s purchase, or receipt of this Plan, whichever occurs later, you will receive a full refund less the value of any service provided under the Plan. If you cancel more than thirty (30) days after your receipt of this Plan, you will receive a pro rata refund of the original purchase price. The pro rata refund is based on the percentage of unexpired Plan Term from the Plan’s date of purchase, less (a) a cancellation fee of twenty-five ($25) dollars or ten percent (10%) of the pro-rata amount, whichever is less, and (b) the value of any service provided to you under the Plan. Unless applicable local law provides otherwise, Apple may cancel this Plan for fraud or material misrepresentation.  Unless applicable local law provides otherwise, Apple may also cancel this Plan if service parts for the Covered Equipment are not available, upon thirty (30) days prior written notice. If Apple cancels this Plan for the unavailability of service parts, you will receive a pro-rata refund for the Plan’s unexpired term.
    10. Transfer of Plan
    Subject to the restrictions set forth below, you may make a one-time permanent transfer of all of your rights under the Plan to another party, provided that: (a) you transfer to the other party the original proof of purchase, the Plan's Confirmation, the Plan’s printed materials and this service contract; (b) you notify Apple of the transfer by sending, faxing or e-mailing notice of transfer to Apple Inc., ATTN: Agreement Administration, MS: 217-AC, 2511 Laguna Blvd, Elk Grove, CA 95758, U.S., fax number 916-405-3655 or [email protected], respectively, and (c) the other party accepts the terms of this service contract. When notifying Apple of the transfer, you must provide the Plan Agreement Number, the serial number of the Covered Equipment , and the name, address, telephone number and email address of the new owner.

  • How do i use appl id for my phone?

    how do i use appl id for my phone?

    Sign into the device with the Apple ID.
    Reading the User's Guide might also allow you to ask a more intelligent question and have a much better understanding of how the device works.

  • HT5621 Hi, we have three iPhones and iPods which are currently linked to one apple ID.  I have now set up an apple id for each phone/iPod.  How do I go about re-directing the two accounts to the relevant one that has now been set up please?

    Hi, we have three iPhones and iPods which are currently linked to one apple ID.  I have now set up an apple id for each phone/iPod.  How do I go about re-directing the two accounts to the relevant one that has now been set up please?  I could do with a step by step guide to follow as am worried about loosing aps, music, photo's etc which are on the individual phones.
    Thanks
    Mandi

    On each of the phones you're gonna use a new Apple ID for iCloud: turn off Contacts, Calendars, etc. for iCloud. You'll be prompted to keep the data or delete it from the phone, then turn off iMessage, FaceTime & delete the iCloud account...Settings>iCloud...scroll down...delete account. Then, setup iCloud using the new Apple ID, turn on iMessage & Facetime.
    This will have no affect on the ID you share for iTunes content, & you can continue to do so.

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