Apple care : Is this a joke ?

Hi !
Just received my iphone 5C from the AppleCare Service, and I've got a little problem.
The display and the Battery kit have been replaced but.. when I received it.. 2 screws were missing !!
(At the bottom of the phone, which set the screen on the back).
Did someone have already seen this ? The phone is not supposed to be controlled ?
I'm very disappointed to see this problem from Apple.. It used to be better.
Now, I'm waiting the ups deliver to take my phone again and I have no phone.

You are not speaking with Apple on here, we are all fellow users and not Apple employees. Did you tell AppleCare (http://support.apple.com/kb/HE57) about this? Also give Apple feedback at http://www.apple.com/feedback. And the corporate contact sheet is http://www.apple.com/contact

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Nokia care - is this a joke

Hi,
I just sent my lumia 800 in for 2 reasons: the battery & spots on the screen on low brightness.
Just got it back and all they changed is the shell & camera module (which probably is part of it)
**bleep**?! I ask for screen & battery repairs and I get a new shell? don't get me wrong. It is nice to have it scratch free, but I get the impression this is just to trick me into thinking I have a new phone.
I am probably going to send it back again (3 times and they have to replace it if I understood well).
Anyway, if you need more details on the person/company who did the repairs please ask. For your information I live in Paris, France.

What about the battery? Does it use the same method as used on the screen? This is probably software issue. Your battery may be the defected one. For the screen, I think it is normal, again. Why don't you ask the Nokia Care? If the Nokia Care that you visited days ago does not have good service, go to another nearest Nokia Care. Maybe the service there is better. Anyway, good luck on your phone.
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The home buttom of my iphone 4 is not working and im already without coverage from apple care, where can i fix this problem and how much will it be?

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Hello all my 1.5 yr old imac has a screen getting drk from lower lft corner annd is creeping across screen apple care ended i paid 3500 for this machine and im a graphic designer pls help

hello so i am a coolege student who saved for a decked out 27 inch imac for graphic design this was my first apple purchase ever 3500 bucks and the screen is slowly going b dark on lower left side to half way across screen i am broke and apple care is out is this really how long an apple lasts i cant get any help at all anyone know what to do or since jobs is gone is apple just garbage now? anyone anyone

I'd ask Apple to honor your expired apple care as this is a known issue with the 27" imac. I had the same problem with mine.
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My Display Only Works Part of the Time and Apple Care Won't Help Me (Long)

I bought my computer at a discounted price because it was a restocked item, but was it really worth it? I'm beginning to think not. I saw that it had one stuck pixel, but saving that much money on such an expensive computer, the pixel hardly seemed like a travesty. However, I think I've discovered the real reason why the last owner gave up such a seemingly exceptional piece of hardware...
After about a month of flawless operation my "new" computer started to act a little strangely. It wouldn't always go to sleep when it was scheduled, the screen saver wouldn't always come on by itself...things that I though a simple PRAM reset, SMC reset, or disk permission repair would fix. After countless attempts at all three "fixes" I was still having problems...a few days after these problems started occuring something even more drastic happened: My computer would turn on (the little light would come on, I'd hear the fans start running and the start up tone) but the screen would remain black. I tried several PRAM and SMC resets as suggested on this forum, but the screen continued to come up black for about an hour. That's when I called Apple.
The Apple Care specialist on the phone asked me for the serial in which I had to lift the computer up to get (since I obviously couldn't read it off the screen). She suggested an SMC reset which, I explained to her, I had tried already but it hadn't worked, however, I was willing to give it another shot. Oddly (and rather annoyingly) enough it worked, and for a short amount of time I was happy...until it happened again...another call to Apple...and again...and about 3 or 4 calls to Apple Care later, they suggested that I go in to an Apple Store to have it looked at.
The Apple Specialist made an appointment with me to meet with an Apple Genius the next day at 4:30PM at a store about a mile away from my house. The next day I lugged my 24" iMac through the local mall (I'm female, 5'2", and I weigh about 108 so it wasn't too easy of a feat) to discover the apple store was CLOSED for the next few days so that they could "make the store better." I called Apple Care on my cell phone right there in the mall and asked them what was going on. Didn't they know that this Apple Store was closed? The man I was talking to said that they knew and he wasn't sure how the person I had talked to just the day before had signed me up for an appointment when he hadn't even asked for my e-mail address. It was most bizarre. This man made an appointment with me for later that same day at an Apple Store about 45 minutes away from where I live. I didn't want to go, but I'm a college student and I was a desperate for my computer to work again.
Shaking around in that box must have brought it out of it's strange seized-up state because as I brought it out for the Mac Genius to look at it turned on for him no problem. Quite a frustrating problem because it's so spontainious that it keeps making me look like either a liar or a fool. He said he'd run an 8-hour diagnostic check on it and I could pick it up the next day. So the next day I waited for their call but I got none. I called them and they said that they were still running tests and it'd be ready the next day. The day after, about an hour and a half before I had to go to work, they called me and told me my computer was ready. They said they had ran a 24-hour diagnostic and everything was working fine but they said they'd run more tests if I wanted them to. I'm a full-time college student and I need my computer for just about all of my classes, so I declined more tests and told them I'd pick it up right away. I dashed over there to pick it up and dashed back as fast as I could (and I even made it to work on time...but just barely). Later that night I found that they had accidentally left their diagnostics CD in my computer (I called them about it and they said that would like it if I would bring it back...I still haven't mailed it).
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I'm so frusterated I'm not sure what to do. What's wrong with my computer? How can I get Apple to help me? How can I get Apple to even believe me? Any advice would be greatly appreciated and thank you so much for reading my very long (and rather dramatic) story.

Thanks for reading and thanks for the advice. Perhaps I'll ask them about it next time this problem occurs, although carrying the thing through a mall that is only about a mile away is the least of my worries. I'll do if it is both free (I don't make enough at my job to pay for such a service) and relatively speedy, although I'd hate for them to come over and for the computer to work properly (as bad as that sounds). It'd be a wasted trip and nothing would get fixed.
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Apple Care on a gifted Cinema Display

What the subject says, i got a 30inch Cinema Display for Christmas last year from my boss.
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that, would that be any problem with taking the Apple Care and using the Apple Care. I can not find anything in the disclaimer of Apple Care about this. Many thanks in advanced.

Go here:
https://selfsolve.apple.com/GetWarranty.do
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Hi,
next week I get my new (first) iPhone from Vodafone (Germany). An iPhone 4S, and as all know, the display is very critical. My old phone, fell very often down, but it was an HTC desire and so nothing happen. But I think, with a iPhone 4S I have not so much luck.
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And second question. Do I need the Apple Care for the first year of my iPhone? Because it's free for the first year if I understand it right, and then can buy it for the second year? Or do I understand it wrong? If this it right, again: are broken display covered for the first free/included year?
Thanks for your help
schnuffi

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look into a TYPE of insurance that covers such things....also covers theft/ loss/ accidents etc etc etc
very very cheap INLAND MARINE INSURANCE
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wikipedia on what it is:
Inland marine insurance

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The original one year limited warranty allows 90 days of phone support. Apple Care extends the warranty an additional 2 years for a full 3 years. *It also extends the phone support for the full 3 years.* Apple Care can be purchased and activated anytime during the 1 year limited warranty up to the day before Apple lists as your purchase anniversary.
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Apple care : Is this a joke ?

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