Apple Care not taking calls!

Tried calling apple care a dozen times and get a recording to call back. I have tried to install Leopard 3 times (on my 4th now). This must be nightmare for Apple - that they can’t even handle the phone calls! First disappointment I have ever had with an Apple product and I own them all!

I've been trying all afternoon to call. Was on terminal hold forever and now getting same thing you are.
glenn

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