Apple care plan for ipod

My parents bought me my ipod dec 2011 and 2 months later the home button stopped working so I set up an appointment to have it fixed but when I went in I had to get a refurbished one so thats what I did. When I asked the guy if I should get the care plan he said not at the moment because I was getting a refurb so it would extend the warranty for 3 months. The 3 months is almost up so I tried to buy the care plan and now I cant for some reason. I called apple support and they said it has already been a year when it hasnt because dec 2011-dec 2012 is a year. I was mislead first of all and second of all I think they have the wrong information.
I am not sure who to contact because apple support told me there is nothing I can do which I don't believe. If someone could lead me to the right place that would be great. Thank you!

- The warranty on an iPod received as a warranty replacement is 90 doays or the remainder of the original warranty, which ever is greater.
- If you enter the SN of the iPod here what does it say?
Apple - Support - Check Your Service and Support Coverage
- What doumentation do you have for purchasing the original iPod?
- For receiving the replacement iPod.
If the documentation shows that the original iPod was purchased in Dec 2011, I would call Apple and explain when you still have a warranty in effect and that you can purchase AppleCare.
- It could be that the replacment iPOd wa originally purchased over a year ago and they messed up on the pagerwork.  Apple's refurbishment page includes this statement:
is given a new refurbished part number and serial number.

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