Apple Care replaced my dead, out-out-of-warranty Airport Express

Today, I became one of the hundreds (thousands??) of Airport Express users whose AE died just a few months out of warranty. I faithfully purchase Apple Care (3-year extended warranty) from Apple for every Mac I buy.
A few years ago, my graphite Airport died, and the Apple Care rep gladly replaced it due to my active Apple Care contract at that time. Today, I thought I would receive the same courtesy, thanks again to my TWO active Apple Care contracts that were in place well before I purchased the AE.
My initial Apple Care rep denied my request for a replacement AE, because, he argued, the AE was not purchased at the same time with a Mac. I explained to him the graphite Airport story above, and he dug his heels in deeper. I insisted that he send me up the food chain to a superviser, and after 4-5 min on the phone, the supervisor came on, apologized for his tech's mis-interpretation of policy, and authorized the replacement on the spot. He told me that his techs would have this clearly explained to them for future Apple Care contract holders who call up with a dead AE.
Extra info...I live near an Apple Store, and asked if I may go there and pick up the replacement. He said the decision would be up to the store management--if they had stock, etc. I said I wanted to take my chances and go up there, so he instantly made me an appointment with the genius bar within the hour. This Apple Care supervisor was a real pro. He made it clear that Apple Care covers an AE even if the AE is not purchased with a Mac. He also told me he would make a special request within my case report to the store for a stock unit. Bam! I walked in and got hooked up! Apple does take care of its customer (who might need to be a bit more persistant than need be at times) after all.
Good luck should you find yourself in the same boat I was in...By the way, I am posting this via my replacement AE on the same day, and I would swear it produces faster internet speed than the fried one!
Mac OS X (10.4.4) iMac 20" Intel Core Duo

Hi, Steve
that's one of the good points of the forum here: having a lot of trouble the past few weeks with my iMac, and now also with a brandnew minimac, I get back full with hope by reading your post here.
no, i'm not sarcastic. I think you tell us that we can get treated correctly if we insist to be treated correctly. and that is a a helpful advice.
Thanks, Thomas

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I don't use this or know a lot about it, but it is wildly popular, inexpensive and may be of help:
http://www.rogueamoeba.com/airfoil/
Message was edited by: bobbyco57 to add Airfoil info.

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nikkixxo wrote:
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Army wrote:
This might not help you a lot, but if you want a stable system, try using packages from the repo wherever possible, look at the news before you update your system and don't mess things up (like bad configuration etc.).
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Server = http://repo-ck.com/$arch
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Hmmm, Linux-ck-corex doesn't even load.. I am now trying to install the generic one. Hope it works.
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