Apple Care Transfer To New Macbook

Hi,
I was forced to purchase a new macbook due to water damage. At the time that I purchased the new one my Apple Care was still good for my old one so I asked if I could transfer the account and of course they told me I had to call in. So a few months have gone by and I let it slip my mind until now the keyboard casing is cracking on my macbook (mind you this happened to my old macbook before the water damage AND happened to a friend. All three times in the same EXACT place). Anyway, now to transfer the Apple Care to my new macbook I have to send an e-mail or fax and provide "the Plan Agreement Number, the serial numbers of the Covered Equipment being transferred, proof of purchase of the Plan, and the number and email address of the new owner." The problem is I don't know the serial number for the old macbook nor can I find the receipt from my in store purchase of the new macbook (I know, I know I probably sound like a total idiot but for whatever reasons I lost it). Any idea how I can possibly get around this or am I screwed? I really need to get the cracks fixed because it doesn't stop cracking it just keeps getting bigger and I am scared it will affect my machine soon.

You can not transfer the AppleCare plan from your previous MacBook to your new MacBook. You will need to purchase a new plan.
The AppleCare plan that you had on your old MacBook CAN be transferred to the new owner of the old MacBook though. You need to contact Apple for that.
Dave M.
MacOSG Founder/Ambassador  An Apple User Group  iTunes: MacOSG Podcast
Creator of 'Mac611 - Mobile Mac Support' (designed exclusively for an iPhone/iPod touch)

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