Apple computer and free iPod nano

Hi I'm from Canada and I'm wondering if this offer is still valid. I've scanned through the site and found nothing that was helpful. If I purchase from this site, whats wrong with sending my rebate to a neighboring country.

Educational customers in Canada can get a free iPod nano after sending in a rebate form. The form remains valid until September 16th.
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I have updated iTunes on my computer and my iPod nano 4 is up to date but not all music shows up in my iTunes library..only the purchased songs..what happened and how do I get them back into the library?

The music library in the updated version of iTunes is grossly incomplete although the music still remains on my iPod. Why did this happen and how do I get the music back into the library?

Hi Dalegu219,
Thanks for visiting Apple Support Communities.
If your iTunes library is on an external hard drive, but iTunes is not recognizing the library, first make sure the right library is selected.
You can use these steps to make sure iTunes is opening the library on your external drive:
If iTunes is running, quit iTunes.
If you're using Windows, hold down the Shift key and from the Start menu, choose All Programs > iTunes > iTunes.
If you're using a Mac, open iTunes and immediately hold down the Option key.
You should see one of these screens:
Pick Choose Library and locate the library on your external hard drive.
From:
iTunes: How to open an alternate iTunes Library file or create a new one - Apple Support
If the right library is selected, but you do not see your songs, try re-creating the library using the instructions found here:
iTunes: How to re-create your iTunes library and playlists - Apple Support
Best Regards,
Jeremy

My boyfriend bought a 2nd gen ipod nano at a garage sale and can't get it to turn on or unlock. I shows the apple icon and a ipod with a cone shape next to it. I do we get this to work?

My boyfriend bought a ipod nano 2nd generation and can't get it to work and it only shows apple icon and an ipod with a triangle next to it. Says to see apple.com/support/ipod. Can anyone help to figure out what we need to do to get this working. Thank you

I think it needs to be charged. Try keeping it connected to the computer for some time. Then disconnect and connect again. And I hope you have itunes installed in the PC as the iPod can be synced only with that. Here's the link to download itunes http://www.apple.com/itunes/
Also check the apple site for further syncing info.

HT204053 We have apple computer and set up 1 apple id and for music on iPods. Now we have 3 apple phones and want to share the music but keep our contacts separate. what should we do.

We started with an apple computer and set up 1 apple id and for music on iPods. Now we have 3 apple phones and want to share the music but keep our contacts separate. what should we do? Right now we have the same apple id on the PC, ipodtouch, ipod, and 3 phones. They said make seperate clouds?

Hello there MizzouTrojan,
If I understand correctly you want all 6 devices to have access to a single calendar that each device gets notifications for and can edit. You can do that with an private iCloud shared calendar. First sign into www.icloud.com and use these steps from the following article to share a calendar:
iCloud: Share a calendar with others
Share a calendar privately
Click the Share button to the right of the calendar name in the sidebar, then select Private Calendar.
Note: You can also share the same calendar publicly. For instructions, see the next task, “Share a calendar publicly.”
Type the invitee’s email address in the Add Person field and press Return.
Click the pop-up menu with the invitee’s name and choose access privileges (View & Edit or View Only).
For each person you want to share the calendar with, repeat steps 2 and 3.
When you’ve invited everyone and set their privileges, click OK.
Invitation emails are sent from your iCloud email address to the participants you specified.
Thank you for using Apple Support Communities.
Cheers,
Sterling

HT1414 I have A mac computer and 2 iPods, I just bought a iphone5 and want to use the same apple ID for all, But I can't get onto iMessage or FaceTime on the iPhone with the same apple id. Why?

I have a Mac computer and 2 ipods all using the same apple ID. I just bought an iphone5 and now want to use same apple ID but I can't it says I cannot connect to server.

Personally, I'd keep it simple and keep the same one.

TS1369 I just bought a new laptop and my ipod nano will not stay connected to my computer. When I first connect the ipod it starts to sync on my ipod but not in itunes. At this point my ipod is connected to my computer but when it finishes syncing it's no

I just bought a new laptop and my ipod nano will not stay connected to my computer. When I first connect the ipod it starts to sync on my ipod but not on itunes. The ipod is initially connected to my computer, I can see it when I look on devices in my computer. However, when it finishes syncing it is no longer detected to my computer. I cannot transfer any of my songs to my new laptop because of this. I have tried to reinstall itunes, reset my ipod and use a different port. None of these things worked. Any ideas?

rubicon53 wrote:
I just bought a new laptop and my ipod nano will not stay connected to my computer.
I cannot transfer any of my songs to my new laptop
How to use your iPod to move your music to a new computer

So i connected my ipod shuffle to my apple computer and the status light on my ipod shuffle shows that it is charging but when i look for it on the pc dock or in itunes it doesn't show it at all.... so what do I do???

so i connected my ipod shuffle to my apple computer and the status light on my ipod shuffle shows that it is charging but when i look for it on the pc dock or in itunes it doesn't show it at all.... so what do I do???

If you have not already, I would shut down (power off) your computer. Do this to Reset your shuffle
http://support.apple.com/kb/HT1655
Start up computer. Run iTunes. Connect shuffle.
If you have added a new USB device recently (since the last time it worked properly), you may want to try disconnecting it to see if that makes any difference.

I downloaded audio books from overdrive media and my ipod nano 6th generation showed it was transferring why can't I find the audio books on my ipod?

I downloaded audio books from overdrive media and my ipod nano 6th generation showed it was transferring and now I can't find it on my Ipod where would it be?

The problem may have been in how you transfered it. You didn't go into much detail. Just be sure to follow the steps in the tutorial below. Note Paragraph 5.
Many libraries worldwide now use Overdrive Media Console, which comes in Mac an Windows versions http://www.overdrive.com/Software/omc . Some find the mobile device transfer process confusing. To load or delete a WMA or MP3 (Macs can only download MP3 books) audiobook onto an Apple mobile device see the "How to Transfer to a Portable Device" video in the guides at Step 7, then do the following.
1. For Windows versions, you must first do a security update of Windows Media Player (even though you won't be using it) using Internet Explorer at http://drmlicense.one.microsoft.com/indivsite .
2. Open iTunes, plug the mobile device into the computer USB port and open the Overdrive Media Console.
3. Highlight the mobile device in the left hand menu of iTunes and insure the "Manually manage music and videos" box is checked in the Summary Tab. If the mobile device storage is full, transfering will delete that portion of music necessary for the ebook.
4. Highlight the book you want to transfer in the Overdrive Media Console and click the Transfer Button. A window opens permitting you to click the boxes for parts of the book you wish to transfer.
5. After the book has been transfered, when you click the disclosure triangle (arrow) to the left of the iPod, iPhone, or iPad in the Device section of the left hand menu of iTunes, MP3 books will show up under the Music subsection and WMA books will show up in the Books subsection. Once the mobile device is disconnected from iTunes, MP3 books will show up in the Songs list of the mobile device and WMA books will show up in the Books list.
6. To remove a book from a mobile device plug the device into the USB port and open iTunes. Click the disclosure triangle to the left of your iPod, iPhone, or iPad in the Device section of the left hand menu of iTunes so that you can see the device’s subcontents. For an MP3 book select the Music subsection, right click on the book and choose Delete. For a WMA book, select the Book subsection, right click on the book and choose Delete.
7. The Overdrive Media Console Guided Tour (videos) is at http://www.overdrive.com/Solutions/Libraries/tour/MenuWelcome.html . The "Portable Devices" and "How to Transfer to a Portable Device" videos are there.
8. To find a nearby library for ebooks search http://search.overdrive.com . You can download the software, search for books and see tutorials without an account at the website of any library that uses Overdrive, however, you need a library card to download books. At this library site, for example, the software and guided tour are at the bottom of the left hand menu.
http://washoecounty.lib.overdrive.com/539A4B98-B41A-49DE-8EC1-A22F66E4C0F6/10/41 9/en/default.htm .

ITunes wiped all but iTunes purchased music from my iPad mini and my iPod nano instead of transferring the cd uploads into iTunes. Is there any way of recovering my music. Very disappointed!

Initially things worked fine. I was very pleased. I had my music library in itunes, on my Ipod nano, and a thumbdrive to back up most of my music.
When I tried to sync the music from itunes onto my new ipad mini last week it deleted the albums in itunes leaving me with only purchased itunes items in the account, On the new Ipad mini CD's from my collection could not be played but they were in fact listed. My new mac will not read the music files I backed up onto a thumb drive or show the uploaded CD music collection. Additionally when I logged into itunes with out any devices connected from my PC the itunes account was completely up to date with my CD's and purchase items in Itunes. As soon as I tried to sync it with my Ipad mini that virtual access to the collection was wiped out leaving only purchased items.
By trying to upload CD music from my Ipod nano into Itunes (originally uploaded into itunes from CD's and synced to the ipod nano in the first place, taking more than a weeks time), I am prompted to reset the entire ipod nano to factory settings (it gives no other option). I was following the instructions emailed to me from the applecare team. This was my only recourse for recovery of the lost music files, the only device left that had my album collection aside from the owned CD's. Now the ipod nano is being wiped clean and left with only the itunes purchased music ( same thing that happened with the itunes account and now the Ipad). When I disconnect the ipod nano to see if there are any albums still left on the device, it gives me an error that it was improperly disconnected.
I just wanted to add the music from itunes to my new mac and the new ipad mini. Instead I have lost all of my uploaded CD's and now have only purchased items in itunes, the new ipad mini, the new mac, and the ipod nano. I have to re-upload my entire music library into itunes/icloud from CD's again and hopefully be able to then sync it with my new devices.
However it may be better to buy the itunes purchased music on CD's from a store, Cut my losses while I can and never buy anything from apple or itunes again. Atleast I will not have my entire music collection wiped out for moving it between my own devices. Itunes match doesn't do **** either. I have wasted alot of hard earned cash on devices products and itunes purchases by converting to apple products and services.
What a big mistake.
Very dissapointed with the interface. Very Very Dissapointed!
[email protected]
[email protected]

Had the same issue when I changed computers. I backed up my I-tunes files, including CDs, but I-Tunes will not recognize anything but Apple purchases now. There were 300+ CDs in that original catalog.

How can i download music from my computer to my ipod nano without erasing music already there?

how can i download music from my computer to my ipod nano without erasing music already there?

If the music you are wanting to have on your iphone was purchased through itunes you can then go to your front display to settings>itunes and app store from there you have a toggled switch that allows you to automatically download music and apps by toggling the switch. You will need to toggle the switch below these switchs that allows for cellular data to be enabled if this has not already been enabled. This then will automatically download music and apps directly to your device with no additional charge to you.
Good luck.

HT204053 My wife and I each have an apple computer and an iPhone. Setting them up with the iCloud put us on the same account. I take a lot of photos on job sites and she takes her own photos we have to scan though each others photos to find our own. Ho

My wife and I each have an apple computer and an iPhone. Setting them up with the iCloud put us on the same account. I take a lot of photos on job sites and she takes her own photos we have to scan though each others photos to find our own. How do I separate the accounts without one of us losing our own stuff?

Decide which device will be changing accounts. On that device, if you have any photos in photo stream that are not in your camera roll that you want to keep on the device, save them to the camera roll by opening the photo stream album in the thumbnail view, tapping Edit, then tap all the photos you want to save, tap Share and tap Save to Camera Roll.
Once this is done, go to Settings>iCloud, scroll to the bottom and tap Delete Account. (This will only delete the account from this phone, not from iCloud. The device(s) that will be keeping the account will not be effected by this.) When prompted about what to do with the iCloud data, be sure to select Keep On My iDevice. Next, set up a new iCloud account using a different Apple ID (if you don't have one, tap Get a Free Apple ID at the bottom). Then turn iCloud data syncing back to On, and when prompted about merging with iCloud, choose Merge. This will upload the data to the new account.
Finally, to delete any data that you don't want in each account (such as deleting your wife's data from your account, and vice versa) you will have to go to icloud.com on your computer and sign into each iCloud account separately and manually delete it.

I have anew computer and my ipod was attached to the old one, how can i have my music download to the new computer and sincronize it.

I have anew computer and my ipod was attached to the old one, how can i have my music download to the new computer and sincronize it.

If you no longer have the old computer this will be very helpful and If you have other content - apps, books, movies, that you want to transfer to the iTunes library - you need to transfer your purchases from the iPod to the computer as well.
Take a look.
https://discussions.apple.com/message/16153193#16153193
This works the same way whether you have a Mac or a PC.

What is the procedure for a hard boot of my iPod touch 4th generation without itunes, and without computer, and without iPod data screen.?

What is the procedure for a hard boot of my iPod touch 4th generation
without iTunes, and without computer, and without iPod data screen?
6 months after purchase I updated my iPod touch as recommend by iTunes.
It has not worked since that day. It frozen (disabled) with a "connect to
iTunes" icon displayed...that is the only thing it does. itunes does not
recognize the iPod. My Windows7 computer recognizes an Apple device.
Other computers recognize the devise but if iTunes resided on that
computer it did not recognize the iPod
I suffered a setback with deep depression and am just now getting out of it enough to do something. The depression prohibited me from taking action.
I have done every procedure recommended from Apple help and external
sources. I did this thoroughly with help for other owners and IT experts,
Apple employees etc etc. I and associates have perform reboots utilizing a
number procedure using only button on the iPod. These were unsuccessful
also have performed.
Please do not ask me to do the usual.
Online I saw a process using the buttons on the iPod to completely
reformat
the iPod. It was NOT the hold buttons for 10 sec let go of one wait 8 sec
etc. I can not find the process now...a friend showed it to me in passing
I have lost contact with him. This is the procedure, I believe, that with
enable me to update and use the iPod.

You need an internet connection and likely a computer with iTunes but an iPhone, iPad or iPod touch with the FindMy iPhone App may work by:
If you previously turned on FIndMyiPod on the iPod in Settings>iCloud and wifi is on and connected go to iCloud: Find My iPhone, sign in and go to FIndMyiPhone and use Remote Wipe to erase the contents of your device. If you have been using iCloud to back up, you may be able to restore the most recent backup to reset the passcode after the device has been erased.
You can also wipe the iOS device by installing the FindMyiPhone app on another iOS device and using that app to wipe the device.
Otherwise
Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Forgot passcode or device disabled
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.
Yo may have to go to an Apple store or a friend's house with an internet connection and iTunes.

How do i bluetooth from my apple ipad to my ipod nano

Im trying to bluetooth from my apple ipad to my ipod nano and having great difficulty. please help

You can't. Bluetooth on the iPod Nano only supports A2DP (Stereo Bluetooth) and low power devices (think pulse monitor).

We have an ipad two iphones and an ipod nano can we sink all of them to one itunes the items have different itune accounts

we have an ipad two iphones and an ipod nano can we sink all of them to one itunes the items have different itune accounts

Did you change the email address or create a new Apple ID?
If the email address associated with the account was merely changed, sign out of the Apple ID on the devices and sign in using the new credentials.

Apple computer and free iPod nano

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