Apple Configurator 1.3 Update Crashes Constantly

Just installed 1.3 but boy do I wish I hadn't! Can no longer open Configurator. Crashes on launch without fail. Many others have the same problem after reading some reviews in the App Store.
Anyone know how to fix this, or even if it is fixable? I launch with no iPad's connected.

I found someone who posted Apple Configurator 1.2.1 on another forum, in case you want to roll back until 1.3.1 comes out...
https://www.dropbox.com/s/8ldzpp9ajy7y82k/Apple%20Configurator%201.2.1.zip
You'll have to delete ~/Library/Containers/com.apple.configurator (probably back it up first) or else the downgraded app won't open, but unfortunately you'll probably lose your supervised devices.
Hope this helps!
~Joe

Similar Messages

Apple Configurator 1.3.1 crashes. I haven't been able to prepare any IPad with the configurator.

New to this process and we are setting up bays for IPads in an education environment. I'm able to load a profile (unsupervised) onto an IPad but as soon as I choose supervise and prepare the IPad the Apple Configurator crashes with the error message below. I'm not sure how to proceed from this - running OSX 10.7.5 and configurator 1.3.1. The Mac book pro was bought to supervise the IPads and not used for anything else. Have reinstalled configurator without any luck. Any help would be appreciated.
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
274
*** Terminating app due to uncaught exception 'NSInternalInconsistencyException', reason: 'ACUUnpackFirmwareOperation cannot fail the operation and without setting an error'
*** First throw call stack:
          0   CoreFoundation                      0x00007fff82091f56 __exceptionPreprocess + 198
          1   libobjc.A.dylib                     0x00007fff8e4f1d5e objc_exception_throw + 43
          2   CoreFoundation                      0x00007fff82091d8a +[NSException raise:format:arguments:] + 106
          3   Foundation                          0x00007fff8971a71f -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 169
          4   Apple Configurator                  0x0000000105795563 _mh_execute_header + 701795
          5   Apple Configurator                  0x000000010579678b _mh_execute_header + 706443
          6   Apple Configurator                  0x0000000105756707 _mh_execute_header + 444167
          7   Apple Configurator                  0x0000000105757904 _mh_execute_header + 448772
          8   Foundation                          0x00007fff896aa912 ____NSOQSchedule_block_invoke_2 + 124
          9   libdispatch.dylib                   0x00007fff8a60da82 _dispatch_call_block_and_release + 18
          10 libdispatch.dylib                   0x00007fff8a60e961 _dispatch_worker_thread2 + 255
          11 libsystem_c.dylib                   0x00007fff87bd33da _pthread_wqthread + 316
          12 libsystem_c.dylib                   0x00007fff87bd4b85 start_wqthread + 13
objc[179]: garbage collection is OFF
abort() called
terminate called throwing an exception

Boy, I sure hope you found a solution to this. THe exact same thing happened top me, yesterday. I thought it was the updates to the iTunes store and the release of iOS 7. However, today, it is still happening. I was partway through setting up iPads for a 1:1 initiative. The first 11 worked fine, then the strangeness started.    Most of it seemed to relate to the iTunes store, but the worst part is exactly as you describe, and I have the same setup.   MacBook Pro specifically to manage the iPads. Configurator crashes whenever a device is hooked up to "supervise" even if it is fresh out of the box. The details on the crash also show the "Terminating app due to uncaught exception 'NSInternalInconsistencyException', reason: 'ACUUnpackFirmwareOperation cannot fail the operation and without setting an error'"
Oh, did I mention I have to have the iPads set up next week?
HELP!

Apple Configurator will not update

Apple Configurator was downloaded by different user and now i am unable to update. I'm thinking i should delete the app and reinstall on my mac book pro but, I dont want to lose the image files that already exist.. Can anyone give me some advise?

Deleting the app won't cause its files to be deleted. Back up all data before making any changes.

Apple configurator prompt to update iTunes when it's already the latest version

Hi there! We were trying out the Apple Configurator to help us in mass deploying our iPads for education purpose. However, when we tried to sign in with the Apple id it keeps prompting us to update our iTunes to the latest version. But problem is our iTunes was the latest version. Because of this we are not able to import any .ipa apps into it. Any help would be appreciated... Thanks!
Our iMac is running on Mac OS X 10.10 Yosmite
iTunes is currently version 12.0.1.26
Our apps are all freeware. No license.
Our iPads were mostly iPad 2 and iPad w/ Retina Display

From what you have posted, it would appear that you can Upgrade to Snow Leopard for USD $29
Mac OS X 10.6 Snow Leopard
See Here to Check that your Mac meets All the System Requirements...
Snow Leopard Specs:
http://support.apple.com/kb/SP575

Recently updated MBP and Apple Configurator. Since updating the Update iOS option for Apple Configurator forces me to update the iOS. Thoughts?

I have a MacBook Pro (Retina, 15-inch, Late 2013)
Processor: 2.3 Ghz Intel Core i7
Memory: 8 GB 1600 MHz DDR3
Graphics: Intel Iris Pro 1536 MB
OS: OS X Yosemite Version 10.10.1
Apple Configurator
Version 1.7.1 (550)
Since upgrading both the OS and Apple Configurator I can no longer select the option to not update the iOS when I prepare a device. It is currently selected as When update is available. Also the option appears to be grayed out. Any thoughts?

Google maps is now available in the app store and the carrier update that your refering to was for cell data usage while on wifi. It is perfectly fine to do the update. No issues that i had from that update.

HT202436 Apple Configurator not installing updated app versions

Hello all,
I have noticed that when i complete a batch of Ipads using Apple Configurator that apps installed on ipads are marked to be updated.
Before commencing using Configurator I have no apps which require updating in iTunes so I am wondering do i need to "purge" older versions of apps and import updated versions.
Configurator version 1.7.1
Itunes version 12.1
Mac OS 10.10.2
(Imac 2.66 early 2009)
thanks in advance,
Jon

Following advice - i have removed and reimported updated applications to Apple Configurator this worked without a hitch - i was able to import the latest versions of 10 applications but..
Upon refreshing one device I was not able to install Garageband even though the codes and application previously loaded about 5 minutes before. I then stopped the update because it had failed. After a period of time process stops cleanly. Message in configurator is "insufficient license codes" to install the Garageband.
Ok getting used to this game (not fun) but it fills in my day! Click on the application in Apple Configurator and import redemption codes (again). After a period of time (long) the message "Finished importing Redemption codes" appears but does not disappear - ie complete. Apple Configurator is now frozen.
I Force Quit Apple Configurator, all changes (work) is lost and possible the configurator database is now corrupt. I also now have the bonus of trying to fix another problem to fix.
Whilst the advice above is good & i am not critical of those who replied and would like to thank them. I am nearing the end of the line now with Apple Configurator

Apple RAID Card Firmware Update crashes

Early 2008 Mac Pro 2.8GHz Quad Core Intel Xeon
I'm trying to install Apple's RAID Card Firmware update on my 2008 Mac Pro (which yes, has a RAID card) and every time the update utility launches it immediately crashes because it couldn't load the CoreRAID framework:
Dyld Error Message:
Library not loaded: /System/Library/PrivateFrameworks/CoreRAID.framework/Versions/A/CoreRAID
Referenced from: /Applications/Utilities/Apple RAID Card Firmware Update.app/Contents/MacOS/Apple RAID Card Firmware Update
Reason: no suitable image found. Did find:
/System/Library/PrivateFrameworks/CoreRAID.framework/Versions/A/CoreRAID: mach-o, but wrong architecture
I've tried reinstalling the CoreRAID framework directly from the Mavericks install image with no luck. The same thing was happening with 10.8 and I was hoping 10.9 would fix it.
I did a lot of Googling and someone in a somewhat related issue suggested running "lipo -info" on the library. If that's helpful to anyone here's the output:
lipo -info CoreRAID
Non-fat file: CoreRAID is architecture: x86_64
but from that it looks like it should have no problem being run on my Intel Mac Pro.
Any help would be appreciated, it's annoying that Software Update keeps informing me that I have a pending update, and every time I log into my server I get a crash alert from the

Well, I went ahead and opened a support ticket on this.
Tech on the phone was not immediately able to come up with a solution, and has escalated it to engineering.
I am willing to bet that the RAID Card firmware update doesn't "know" about MP11.005D.B00 -- and will only install with MP11.005C.B08.
The question is this: What is the difference between MP11.005D.B00 and MP11.005C.B08 -- and does this impact the Hardware RAID in any way?

Apple Configurator - Updating to iOS 6.1.2 removed saved user data

We are currently managing several classroom sets of iPads using Apple Configurator. When updating to iOS 6.1.2 on the Supervise tab, about two-thirds of one classroom (about 20 iPads) and another 4 out of 6 in a special education classroom lost all previously saved data (application data, documents, pictures, etc.) during the update. We have another classroom that updated approximately 30 iPads following the same exact steps using the same configurator computer and none were erased so we're having a hard time figuring out the issue.
When I was watching the configurator run through the status updates during the iOS update (e.g. downloading iOS, decompressing iOS, installing iOS) there was another step on the iPads that lost data which was "supervising device." All of the iPads were already supervised so I don't know why this step occurred or what caused it to happen. With the grouping of 6 iPads, the 4 that were erased immediately started decompressing and installing iOS while the 2 that saved user data went to the downloading iOS stage first. I wasn't monitoring the grouping of 30 as closely, but I did notice the "supervising device" stage on the iPads that lost all user data.

I think for the teachers you are going to have to tell them to copy their data off the device.
Suggest dropbox or other cloud storage. Could set up a WebDave server.
A simple and popular way to copy files.
http://wiki.dropbox.com
Could set up sync-ing so they would come back in he fall. I'd be cautios and do everythig simple.
For syncing pc or mac folders to iPad applications.
"Using SugarSync, you simply designate folders that you want to “sync” to the cloud and it keeps everything in sync anytime you make changes. This is the way cloud storage should be done and especially if you are using your iPad for buisness or for school."
The only potential downside is that so many apps for the iPhone/iPad come with Dropbox sync built in which makes it extremely convenient.
http://www.tcgeeks.com/best-ipad-cloud-sync-app/
Doug says:
"This can be done with Dropbox as well using one of the many Dropbox addons…"
http://wiki.dropbox.com/DropboxAddons

Do we get to have our "Apple Configurator" updated for new features on iOS6?

I was wondering, if we get to have "Apple Configurator" would be updated for new features added on iOS6 devices.
Does anybody have any iead about that?
Eddie

Forgotten security questions - https://discussions.apple.com/message/18402551
More involved forgotten question issues - https://discussions.apple.com/thread/3961813

Apple Configurator crashes when adding apps

I have a situtation where Apple Configurator 1.1.1 crashes every time that I attempt to add apps. The crash occurs right after entering the Apple ID and password. This is occuring on a 2011 MacBook Pro. I have tried
1. Different user accounts
2. Different Apple IDs
3. OSX Lion
4. OSX Lion Server
5. OSX Mountain Lion
6. Revert back to version 1.1.0
I get the same result every time. The program does work fine on both an iMac running Lion Server and a Mac Mini running Mountain Lion. I don't know what else to try to make this work. We really need to have it running on the laptop because it needs to accompany an iPad cart. Any help or ideas would be greatly appreciated.

christopher274 wrote:
Is there anything interesting the Console.app at the time of the crash? Have you sent the crash log to Apple?
There was nothing that indicated a problem to me. I ended up calling AppleCare Enterprise (it's free for the Apple Configurator program), and after going through quite a large number of different steps, it was suggested that I do a clean stall and restore. I did that and the problem was gone. This computer was set up by out IT group by imaging, and there must be something in the configurayion that they used that was wrong for this computer.

I updated Apple Configurator to 1.3 and my database isn't migrating.

I updated Apple configurator to 1.3 from 1.2.1 and the database isnt migrating, it crashes during the process. When i use time machine to go back to before the update it starts trying to migrate again it doesnt revert it to 1.2.1 . When i try and revert back a few months the database does migrate but that was when we had personal profiles assigned to the devices but that was causing problems because a single corrupte user file can cause configurator to crash regularly and barely run. When i try and operate within the migrated 1.3 it beachballs/freezes as soon as you click anywhere within the app. Ideally i would want a away where i could revert to 1.2.1.
crash details below
Process:         Apple Configurator [1326]
Path:            /Applications/Apple Configurator.app/Contents/MacOS/Apple Configurator
Identifier:      com.apple.configurator
Version:         1.3 (264)
Build Info:      AppleConfigurationUtility-264000000000000~1
App Item ID:     434433123
App External ID: 15579538
Code Type:       X86-64 (Native)
Parent Process: launchd [128]
User ID:         503
Date/Time:       2013-07-17 09:27:12.827 +1000
OS Version:      Mac OS X 10.8.4 (12E55)
Report Version: 10
Interval Since Last Report:          121562 sec
Crashes Since Last Report:           9
Per-App Interval Since Last Report: 4512 sec
Per-App Crashes Since Last Report:   9
Anonymous UUID:                      416B309B-172A-B0D2-0A87-10B34726DDD7
Crashed Thread: 1 Dispatch queue: com.apple.root.default-priority
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
264
*** Terminating app due to uncaught exception 'NSInvalidArgumentException', reason: '*** -[__NSPlaceholderArray initWithObjects:count:]: attempt to insert nil object from objects[0]'
abort() called
terminate called throwing an exception
Application Specific Backtrace 1:
0   CoreFoundation                      0x00007fff92877b06 __exceptionPreprocess + 198
1   libobjc.A.dylib                     0x00007fff92e1a3f0 objc_exception_throw + 43
2   CoreFoundation                      0x00007fff9282a117 -[__NSPlaceholderArray initWithObjects:count:] + 119
3   CoreFoundation                      0x00007fff9283cad0 +[NSArray arrayWithObjects:count:] + 48
4   Apple Configurator                  0x000000010414151f Apple Configurator + 984351
5   CoreData                            0x00007fff8f6edcd9 -[NSMigrationManager(InternalMethods) _doSecondPassForMapping:error:] + 521
6   CoreData                            0x00007fff8f6ef08b -[NSMigrationManager(InternalMethods) _migrateStoreFromURL:type:options:withMappingModel:toDestinationURL:destination Type:destinationOptions:error:] + 2283
7   CoreData                            0x00007fff8f6ebb52 -[NSMigrationManager migrateStoreFromURL:type:options:withMappingModel:toDestinationURL:destinationT ype:destinationOptions:error:] + 610
8   Apple Configurator                  0x0000000104137bc5 Apple Configurator + 945093
9   Apple Configurator                  0x000000010413643d Apple Configurator + 939069
10 Apple Configurator                  0x0000000104133305 Apple Configurator + 926469
11 Apple Configurator                  0x00000001041325cd Apple Configurator + 923085
12 Apple Configurator                  0x000000010408f518 Apple Configurator + 255256
13 Apple Configurator                  0x000000010408eebd Apple Configurator + 253629
14 Apple Configurator                  0x000000010408ea85 Apple Configurator + 252549
15 libdispatch.dylib                   0x00007fff89cf90b6 _dispatch_client_callout + 8
16 libdispatch.dylib                   0x00007fff89cf9041 dispatch_once_f + 50
17 Apple Configurator                  0x000000010408ea26 Apple Configurator + 252454
18 Apple Configurator                  0x0000000104054b7e Apple Configurator + 15230
19 libdispatch.dylib                   0x00007fff89cfcf01 _dispatch_call_block_and_release + 15
20 libdispatch.dylib                   0x00007fff89cf90b6 _dispatch_client_callout + 8
21 libdispatch.dylib                   0x00007fff89cfa1fa _dispatch_worker_thread2 + 304
22 libsystem_c.dylib                   0x00007fff93e1ed0b _pthread_wqthread + 404
23 libsystem_c.dylib                   0x00007fff93e091d1 start_wqthread + 13
Thread 0:: Dispatch queue: com.apple.main-thread
0   libsystem_kernel.dylib                  0x00007fff8840c686 mach_msg_trap + 10
1   libsystem_kernel.dylib                  0x00007fff8840bc42 mach_msg + 70
2   com.apple.CoreFoundation                0x00007fff92814233 __CFRunLoopServiceMachPort + 195
3   com.apple.CoreFoundation                0x00007fff92819916 __CFRunLoopRun + 1078
4   com.apple.CoreFoundation                0x00007fff928190e2 CFRunLoopRunSpecific + 290
5   com.apple.HIToolbox                     0x00007fff8a142eb4 RunCurrentEventLoopInMode + 209
6   com.apple.HIToolbox                     0x00007fff8a142c52 ReceiveNextEventCommon + 356
7   com.apple.HIToolbox                     0x00007fff8a142ae3 BlockUntilNextEventMatchingListInMode + 62
8   com.apple.AppKit                        0x00007fff8fab7533 _DPSNextEvent + 685
9   com.apple.AppKit                        0x00007fff8fab6df2 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128
10 com.apple.AppKit                        0x00007fff8faae1a3 -[NSApplication run] + 517
11 com.apple.AppKit                        0x00007fff8fa52bd6 NSApplicationMain + 869
12 com.apple.configurator                  0x0000000104058d6d 0x104051000 + 32109
13 com.apple.configurator                  0x00000001040534c4 0x104051000 + 9412
Thread 1 Crashed:: Dispatch queue: com.apple.root.default-priority
0   libsystem_kernel.dylib                  0x00007fff8840e212 __pthread_kill + 10
1   libsystem_c.dylib                       0x00007fff93e1db54 pthread_kill + 90
2   libsystem_c.dylib                       0x00007fff93e61dce abort + 143
3   libc++abi.dylib                         0x00007fff8ab5c9eb abort_message + 257
4   libc++abi.dylib                         0x00007fff8ab5a39a default_terminate() + 28
5   libobjc.A.dylib                         0x00007fff92e1a873 _objc_terminate() + 91
6   libc++.1.dylib                          0x00007fff887998fe std::terminate() + 20
7   libobjc.A.dylib                         0x00007fff92e1a5de objc_terminate + 9
8   libdispatch.dylib                       0x00007fff89cf90ca _dispatch_client_callout + 28
9   libdispatch.dylib                       0x00007fff89cf9041 dispatch_once_f + 50
10 com.apple.configurator                  0x000000010408ea26 0x104051000 + 252454
11 com.apple.configurator                  0x0000000104054b7e 0x104051000 + 15230
12 libdispatch.dylib                       0x00007fff89cfcf01 _dispatch_call_block_and_release + 15
13 libdispatch.dylib                       0x00007fff89cf90b6 _dispatch_client_callout + 8
14 libdispatch.dylib                       0x00007fff89cfa1fa _dispatch_worker_thread2 + 304
15 libsystem_c.dylib                       0x00007fff93e1ed0b _pthread_wqthread + 404
16 libsystem_c.dylib                       0x00007fff93e091d1 start_wqthread + 13
Thread 2:: Dispatch queue: com.apple.libdispatch-manager
0   libsystem_kernel.dylib                  0x00007fff8840ed16 kevent + 10
1   libdispatch.dylib                       0x00007fff89cfbdea _dispatch_mgr_invoke + 883
2   libdispatch.dylib                       0x00007fff89cfb9ee _dispatch_mgr_thread + 54
Thread 3:: com.apple.NSURLConnectionLoader
0   libsystem_kernel.dylib                  0x00007fff8840c686 mach_msg_trap + 10
1   libsystem_kernel.dylib                  0x00007fff8840bc42 mach_msg + 70
2   com.apple.CoreFoundation                0x00007fff92814233 __CFRunLoopServiceMachPort + 195
3   com.apple.CoreFoundation                0x00007fff92819916 __CFRunLoopRun + 1078
4   com.apple.CoreFoundation                0x00007fff928190e2 CFRunLoopRunSpecific + 290
5   com.apple.Foundation                    0x00007fff8927a546 +[NSURLConnection(Loader) _resourceLoadLoop:] + 356
6   com.apple.Foundation                    0x00007fff892d8562 __NSThread__main__ + 1345
7   libsystem_c.dylib                       0x00007fff93e1c7a2 _pthread_start + 327
8   libsystem_c.dylib                       0x00007fff93e091e1 thread_start + 13
Thread 4:: com.apple.appkit-heartbeat
0   libsystem_kernel.dylib                  0x00007fff8840e386 __semwait_signal + 10
1   libsystem_c.dylib                       0x00007fff93ea6800 nanosleep + 163
2   libsystem_c.dylib                       0x00007fff93ea6717 usleep + 54
3   com.apple.AppKit                        0x00007fff8fc9c838 -[NSUIHeartBeat _heartBeatThread:] + 543
4   com.apple.Foundation                    0x00007fff892d8562 __NSThread__main__ + 1345
5   libsystem_c.dylib                       0x00007fff93e1c7a2 _pthread_start + 327
6   libsystem_c.dylib                       0x00007fff93e091e1 thread_start + 13
Thread 5:: com.apple.CFSocket.private
0   libsystem_kernel.dylib                  0x00007fff8840e322 __select + 10
1   com.apple.CoreFoundation                0x00007fff92858f46 __CFSocketManager + 1302
2   libsystem_c.dylib                       0x00007fff93e1c7a2 _pthread_start + 327
3   libsystem_c.dylib                       0x00007fff93e091e1 thread_start + 13
Thread 6:
0   libsystem_kernel.dylib                  0x00007fff8840e6d6 __workq_kernreturn + 10
1   libsystem_c.dylib                       0x00007fff93e1ef4c _pthread_workq_return + 25
2   libsystem_c.dylib                       0x00007fff93e1ed13 _pthread_wqthread + 412
3   libsystem_c.dylib                       0x00007fff93e091d1 start_wqthread + 13
Thread 7:
0   libsystem_kernel.dylib                  0x00007fff8840e6d6 __workq_kernreturn + 10
1   libsystem_c.dylib                       0x00007fff93e1ef4c _pthread_workq_return + 25
2   libsystem_c.dylib                       0x00007fff93e1ed13 _pthread_wqthread + 412
3   libsystem_c.dylib                       0x00007fff93e091d1 start_wqthread + 13
Thread 8:
0   libsystem_kernel.dylib                  0x00007fff8840e6d6 __workq_kernreturn + 10
1   libsystem_c.dylib                       0x00007fff93e1ef4c _pthread_workq_return + 25
2   libsystem_c.dylib                       0x00007fff93e1ed13 _pthread_wqthread + 412
3   libsystem_c.dylib                       0x00007fff93e091d1 start_wqthread + 13
Thread 9:
Thread 1 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000000000006 rcx: 0x0000000104d6dbc8 rdx: 0x0000000000000000
rdi: 0x0000000000001603 rsi: 0x0000000000000006 rbp: 0x0000000104d6dbf0 rsp: 0x0000000104d6dbc8
   r8: 0x00007fff7979f278   r9: 0x000000000000000a r10: 0x0000000030000000 r11: 0x0000000000000206
r12: 0x0000000104d6dd50 r13: 0x00007fff781e0d48 r14: 0x0000000104d6e000 r15: 0x0000000104d6dc30
rip: 0x00007fff8840e212 rfl: 0x0000000000000206 cr2: 0x00007fff79798ff0
Logical CPU: 0
Binary Images:
       0x104051000 -        0x1043b8fef com.apple.configurator (1.3 - 264) <70C92827-902A-3BF6-8895-42BD787E15E0> /Applications/Apple Configurator.app/Contents/MacOS/Apple Configurator
       0x104455000 -        0x1045d6ff7 com.apple.AirTrafficHost (287 - 287) <A90B874E-1B60-332B-B9ED-49F2D191EE9E> /System/Library/PrivateFrameworks/AirTrafficHost.framework/Versions/A/AirTraffi cHost
       0x1045e4000 -        0x1045f7fff com.apple.ConfigurationProfile (1.3 - 1) <2F99AA2E-83A4-3685-BCDA-33E9BCB76C50> /Applications/Apple Configurator.app/Contents/Frameworks/ConfigurationProfile.framework/Versions/A/ ConfigurationProfile
       0x10460a000 -        0x104638fff com.apple.ConfigurationProfileUI (1.3 - 1) <1C97E282-3C4C-3AF5-81A3-B64CBBF2F81C> /Applications/Apple Configurator.app/Contents/Frameworks/ConfigurationProfileUI.framework/Versions/ A/ConfigurationProfileUI
       0x104662000 -        0x1046fffff com.apple.mobiledevice (555.43 - 555.43) <4460453F-C565-36B8-B1B8-6626AF98CBB5> /System/Library/PrivateFrameworks/MobileDevice.framework/Versions/A/MobileDevic e
       0x10474a000 -        0x104a42fff com.apple.CommerceKit (1.2.0 - 135.30) <4CF8EAB4-3E80-3AAD-AA85-C93455C71B38> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/CommerceKit
       0x104ae3000 -        0x104af8fff com.apple.log4cocoa (1.0 - 2) <46CC916A-95ED-3BE7-9D62-69D92FABFAED> /Applications/Apple Configurator.app/Contents/Frameworks/Log4Cocoa.framework/Versions/A/Log4Cocoa
       0x104b0c000 -        0x104b2bff7 com.apple.DistributionKit (700 - 735) <CDB189A0-F913-3D68-9747-CE3097B25D7E> /System/Library/PrivateFrameworks/Install.framework/Frameworks/DistributionKit. framework/Versions/A/DistributionKit
       0x104b49000 -        0x104bebfff com.apple.PackageKit (3.0 - 260) <B9C3BB80-C2A3-3E9E-A9C0-EB58B5F42512> /System/Library/PrivateFrameworks/PackageKit.framework/Versions/A/PackageKit
       0x104c58000 -        0x104c5cfff com.apple.ServerInformation (1.2 - 1) <31EDF873-3B73-3899-9989-2B57BD45D65A> /System/Library/PrivateFrameworks/ServerInformation.framework/Versions/A/Server Information
       0x108f2b000 -        0x109c86fff com.apple.CoreFP (2.4.16 - 2.4.16) <BC24CECB-5B51-3BC7-A6AC-9D301D09F3C1> /System/Library/PrivateFrameworks/CoreFP.framework/CoreFP
    0x7fff63c51000 -     0x7fff63c8593f dyld (210.2.3) <36CAA36E-72BC-3E48-96D9-B96A2DF77730> /usr/lib/dyld
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    0x7fff8d45c000 -     0x7fff8d464fff liblaunch.dylib (442.26.2) <2F71CAF8-6524-329E-AC56-C506658B4C0C> /usr/lib/system/liblaunch.dylib
    0x7fff8d465000 -     0x7fff8d6d2ff7 com.apple.RawCamera.bundle (4.06 - 694) <80FC94C3-73C1-31AD-B3D2-C57C581EEF22> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
    0x7fff8d6da000 -     0x7fff8d6edff7 com.apple.LangAnalysis (1.7.0 - 1.7.0) <2F2694E9-A7BC-33C7-B4CF-8EC907DF0FEB> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
    0x7fff8d6ee000 -     0x7fff8d6f0ff7 com.apple.EFILogin (2.0 - 2) <51A470D7-1F72-3369-AF0F-AD2340B42C12> /System/Library/PrivateFrameworks/EFILogin.framework/Versions/A/EFILogin
    0x7fff8d779000 -     0x7fff8d77dff7 com.apple.CommonPanels (1.2.5 - 94) <AAC003DE-2D6E-38B7-B66B-1F3DA91E7245> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
    0x7fff8d801000 -     0x7fff8d881ff7 com.apple.ApplicationServices.ATS (332 - 341.1) <BD83B039-AB25-3E3E-9975-A67DAE66988B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
    0x7fff8d882000 -     0x7fff8d973ff7 com.apple.DiskImagesFramework (10.8.3 - 345) <F9FAEAF0-B9A5-34DF-94B7-926FB03AD5F6> /System/Library/PrivateFrameworks/DiskImages.framework/Versions/A/DiskImages
    0x7fff8e235000 -     0x7fff8e248ff7 libbsm.0.dylib (32) <F497D3CE-40D9-3551-84B4-3D5E39600737> /usr/lib/libbsm.0.dylib
    0x7fff8e249000 -     0x7fff8ebd94af com.apple.CoreGraphics (1.600.0 - 332) <5AB32E51-9154-3733-B83B-A9A748652847> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics

Hi MrMtotheTizzle,
There have been a lot of crashing issues with 1.3. There are a few discussions going on here in the communities that may help you:
https://discussions.apple.com/message/22503007?ac_cid=tw123456#22503007
https://discussions.apple.com/message/22456350#22456350
Also, it looks like there are issues with Lion and AC v1.3: http://support.apple.com/kb/TS4613
I plan to stick with v1.2.1 until some of these issues get cleared up.
Good luck and hope this helps!!
~Joe

Photos crashing constantly with update 10.10.3 (14D131)

photos crashing constantly with update 10.10.3 (14D131), can you help?
Thank you

Photoshop Elements is not an Apple product, please visit an Adobe Elements forum. It is possible your version of Elements needs to be updated, check what version is installed. If you do not know, locate the app in your Apps folder, select it and type Command + I and look for the version number. Then you can research to see if that is up-to-date.
Try this first, if it's up-to-date and still will not store please post back and we can provide some other things to check.

IPad 1 Safari Crashes Constantly and getting worse day by day. Has Apple come up with a solution? Now I am hearing its alos happening on the newer models. My company is about to buy a lot of tablets and I will not recommend Apple anything til they fix.

iPad 1 Safari Crashes Constantly and getting worse day by day. Has Apple come up with a solution? Now I am hearing its also happening on the newer models. My company is about to buy a lot of tablets and I will not recommend Apple anything until they fix the problem. Granted 30 or 40 iPads is not a huge impact but i promise once the outside world hears about this BS things will change. There are plenty of other tablets out there that do not have this problem. At the very least we should have the option of rolling back to a stable IOS...

I have already tried all the things mentioned above as well as other things such as other browsers etc. Its is obviously a problem with the hardware. I also borrowed a brand new 4th gen iPad and it does the same thing. Even after upgrading it to 6.01. An occasional crash is one thing and can easily be waved off but this is clearly systemic and the problem appears to be related to graphical images and videos. Both iPads are the 64gb versions, the only difference other than model is the iPad 1 has ATT cellular. The new version is clean i.e no other APPs loaded other than what came with it. I have 7 more coming but im seriously considering sending them back in favor of an Android tablet or the MS Surface.

I manage 60 ipads for a school using Apple Configurator. Need to update to iOS7 and AC1.4.3...Is it best to use Mountain Lion or Mavericks, as I also need to update from Lion 10.7 for the new AC and iOS to work properly.

I manage 60 ipads for a school using Apple Configurator. Need to update my devices to iOS7 and Apple Configurator to 1.4.3...Is it best to use Mountain Lion or Mavericks, as I also need to update from Lion 10.7 for the new Apple Configurator and iOS7 to work properly.

I always run a Time Machine backup before updating anything and recommend you run a backup as well. Paid apps should migrate over without any problem. If you have problems with VPP codes not transfering over properly, you can talk to your Apple SE or contact VPP for Education support and they can help you. While I haven't experienced any problems with updating, its never a guarantee that others will have the same experience.
Good luck!
~Joe

Apple Configurator Could not refresh the ios update catalog

I tried to open up apple configurator today and it's giving me an arror saying "Could not refresh the iOS update catalog. The store's response could not be parsed." I have no idea how to even start troubleshooting this. any tips?

This is an annoying problem. I have phones and pads that I have to release for the Corporate world. I thought macs/apple were supposed to be perfect .
Any Fixes or responses to this as a potential iTunes problem.
Is this an iTunes to server conn problem or would this be a problem with the software to iTunes programming?

Apple Configurator 1.3 Update Crashes Constantly

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