Apple Configurator Could not Open

Hi,
We can not open Apple Configurator on one of our Macbook.
When tried, this error message pop up The operation couldn’t be completed. (com.apple.mdk.fairplay.error error -42110
We have tried to use different account and renew the plist, and still doesn't work.
Would anyone know the fix for this?

I've had the same error appear as well and have managed to fix it.
Inside the /Users/Shared/SC Info folder is a file named "SC Info.sidb". Both the file and the folder are hidden so you'll have to remove it using Terminal.
rm /Users/Shared/SC\ Info/SC\ Info.sidb
Delete this file and it will work again.

Similar Messages

  • HT200261 Configurator Error. Apple Configurator could not open your library.The file couldn't be opened because it isn't in the correct format.

    I was using configurator without trouble.  Unfortunately, my battery died and my computer went down.  I plugged my computer in, restarted it and tried to open configurator.  Now this is the error I am getting.  Apple Configurator could not open your library.The file couldn’t be opened because it isn’t in the correct format.  How do I fix this?

    Thank you for responding. The number 2 after the file final cut events is temporary so I can copy it to another drive while I am working on this.  . i got a new message that reads...
    Final Cut Pro must restore or move corrupted databases before opening.

  • Recover redemption codes/Apple configurator could not open your library

    Hi,
    I closed Apple Configurator down when a couple of iPads weren't responding and not unsupervising as they were supposed to. When I started it back up it said "Apple Configurator could not open your library. The file couldn't be opened.' I've tried restarting, updating, and searching google for a fix.
    I did come across this: Re: Apple Configurator 1.2 "The file couldn't be opened", but when I went to search for ~/Library/Containers/com.apple.configurator, it turned out that the directory doesn't even exist.
    I don't have Time Machine enabled on this macbook, and we have a number of redemption codes at risk of being lost here as everything is saved in that configuration.
    Alternatively could someone please advise if/how it's possible to use the redemption codes we had purchased again - if we were to start again with a brand new installation of AC?
    I would greatly appreciate some support with this issue.
    Many thanks,
    Martin

    This has happened to me a few times and in each instance it has been solved by going to the computer and toggling sharing on and off. If this alone doesn't solve your problem try rebooting the computer and then the ATV.
    The error message, suggesting that you make sure your computer and ATV are on the same network isn't likely to be helpful, especially if your ATV and computer are both connected via  Ethernet. Most likely your ATV just isn't able to get a share connection from the computer and the above should solve that problem.

  • Apple Configurator could not open your library

    Hello all,
    I am having an issue with apple configurator.  It froze up while I was running app and iOS updates on an iPad and I had to Force Quit Configurator.  When i tried to reopen i got the error that says  "Apple Configurator could not open your library. The file couldn't be opened."
    My latest backup of this computer is a bit old so I am trying not to have to restore this computer with that backup and have to backtrack a bunch.  Anyone have any ideas on how to get the library back or restore it without having to fully restore from a backup of the computer.  
    thanks

    I've had the same error appear as well and have managed to fix it.
    Inside the /Users/Shared/SC Info folder is a file named "SC Info.sidb". Both the file and the folder are hidden so you'll have to remove it using Terminal.
    rm /Users/Shared/SC\ Info/SC\ Info.sidb
    Delete this file and it will work again.

  • Apple Configurator Could not refresh the ios update catalog

    I tried to open up apple configurator today and it's giving me an arror saying "Could not refresh the iOS update catalog. The store's response could not be parsed." I have no idea how to even start troubleshooting this. any tips?

    This is an annoying problem. I have phones and pads that I have to release for the Corporate world. I thought macs/apple were supposed to be perfect .
    Any Fixes or responses to this as a potential iTunes problem.
    Is this an iTunes to server conn problem or would this be a problem with the software to iTunes programming?

  • Apple Configurator could not access its supervision certificate.

    Hi There,
    My Apple Configurator keeps getting this error when ever i open it.
    Just wondering if anyone could help me, got no idea what to do.
    Thanks

    I had this issue today when I updated my Configurator and after looking into Keychain found that there is a Private Key entry for Apple Configurator.
    Double-click on the private key and then click on 'Access Control'
    From here I figured that the reference to Apple Configurator in here is the original one that was replaced, so I removed it and then clicked the + to add it fresh.
    After doing that my Apple Configurator loaded as normal.
    Hope that works for you.

  • TS3299 Upgade error: Could not open key: HKEY_CURRENT_USER\SOFTWARE\Apple Inc.\Internet Services. Any advice?

    During a standard iTunes upgrade to the latest version (11.1.4 for Windows Vista), the installation failed with the following error message: Could not open key: HKEY_CURRENT_USER\SOFTWARE\Apple Inc.\Internet Services. Does anyone have any advice as to how I can fix this and reinstall iTunes? When I try to open iTunes I get the following message: iTunes.exe. This application has failed to start because MSCVR80.dll was not found. Re-installing the application may fix this problem. When I try to run the installer I get the above error so I'm going round in circles!

    Solved: I had somehow lost permission to access the HKEY above (or rather, its parent key HKEY_CURRENT_USER\SOFTWARE\Apple Inc.) so I went to the registry editor and checked the 'Full Control' box for the key and the installer now works.
    I used this site to fix the MSCVR80.dll error: http://pcsupport.about.com/od/findbyerrormessage/a/msvcr80-dll-not-found-missing -error.htm

  • Reporting Services 2008 R2 configuration error: Named Pipes Provider, error: 40 - Could not open a connection to SQL Server

    Hi, I am using SQL Server 2008 R2 and on one of our dev boxes I am trying to setup ReportServer using ReportingServices Configuration manager. This is was installed longtime back and during installation they created a service account for reporting services.
    When I try to configure the service account I do not get the service account created during the installation in the pull down and if I were to use something different I get this "Named Pipes Provider, error: 40 - Could not open a connection to SQL Server"
    error.
    Thanks in advance...........
    Ione

    Hi,
    Take a look at this blog - http://blogs.msdn.com/b/sql_protocols/archive/2007/03/31/named-pipes-provider-error-40-could-not-open-a-connection-to-sql-server.aspx
    I hope it will help.

  • Cant install itunes 10.5 keep getting Apple Aplication Support - could not open key error

    I ve been getting this message over and over:
    Apple Application Support
    Could not open key:
    UNKNOWN\Components\DA42B......................
    Verify that you have sufficient access to that key, or contact your support personnel
    I have uninstalled all Apple soft and tryed to reinstall itunes 10.5, but there is no help. I run win 7 64 on toshiba notebook

    Open regedit using "run as administrator".
    Go to the registry key:
    HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionInstallerUserDataS-1-5-1 8Components
    ...and selected the folder DA42BC89BF25F5BD0AF18C3B9B1A1EE8
    (there are three folders with very similar names A,B & C you want the first one)
    Right click & choose Permissions
    Click Advanced, and then the Owner tab
    Type  (not administrators) in current owners field and check the box to replace the owner on subcontainer and volumes
    Apply settings and then click Permissions tab. Once again, add  (not administrators) to the list of permission entries, then click edit and check all permission boxes. Also click the 2 bottom boxes concerning the inheritable permissions.
    [Note: In my case I was a member of administrators and administrators was already set in all of the above settings - I've no idea why it needed to be set to my user rather than the administrator group, anyway it solved the problem for me]
    Click OK
    Now back on the main permissions tab, add  in the user name window and then check full control and read checkboxes. Click OK.
    On the menu bar click file > exit
    But if u have the message pop up more then once then just make the permissions for the entier S-1-5-18Components folder

  • Could not open key when trying to install Apple Application Support

    I  can't get the apple application support to install on my coomputer it says "Could not open key: Unkown\coponents\da4bc898f25f5bd0af18c3b3b1a1ee8\0dc8c851b56a0d742add098a4295f0 8a. Verify that you have sufficient access to that key, or contact your support personnel."  Can anyone help with this.  Thanks

    under regedit, checked permissions on this key and "allow" "full control" are checked for the administrative profile that is logged in, so there should be access to that key.
    Just doublechecking an exotic possibility. Does your SYSTEM account have full control of the key, too? (Peculiar things can happen when that loses permissions on a key.)

  • Quicktime will not install to Windows Vista "could not open key..."

    I have been trying to install Quicktime for some time.
    Get error message: "Could not open key: UNKNOWN\Components\9c430...... Verify that you have sufficient access to that key, or contact your local support personnel." The installer then rolls back.
    I kept trying and was able to install QT, but it would not open. Error messagesaid something about a "side-by-side" configuration.
    I am the only user/administrator of this pc. I have tried all troubleshooting steps on this website, including uninstalling all Apple software and all remnants.
    I tried all troubleshooting steps. My next step is to re-install Windows.
    HP d5000t Windows Vista Vista Ultimate 64-bit, Intel core2 quad Q9450 @ 2.66GHz 8GB RAM

    Get error message: "Could not open key: UNKNOWN\Components\9c430...... Verify that you have sufficient access to that key, or contact your local support personnel." The installer then rolls back.
    Doublechecking, Alex. Have you tried the procedures from the following post?
    http://discussions.apple.com/thread.jspa?threadID=2475687&tstart=30
    (Although that's about an iTunes install problem on 7 rather than QuickTime install problem on Vista, similar sorts of troubleshooting proicedures can apply in your circumstances too.)

  • Could not open key UNKNOWN

    I am having a problem upgrading from iTunes 9.0.07 to 9.0.2. I've been trying to use the 64-bit installer and have tried disabling my anti-virus software.
    I had this same problem when I was running Windows Vista Home Premium SP2 64-bit on this same computer.
    At first, when I would download, I had to Download Only and then install.
    When I tried to install iTunes manually, it would load very slowly at Copying Files and then say it was Rolling Back Action. After that, it would say that, "The installer encountered errors before iTunes could be configured."
    I tried everything people suggested on help forums, the discussions here, and the Trouble installing iTunes or QuickTime for Windows help article in Support.
    After uninstalling iTunes, making a backup of my iTunes music from Documents and getting rid of anything else iTunes, QuickTime or Apple related, I tried downloading again from the website (using Firefox). I had the problem that iTunes said it couldn't be downloaded without QuickTime. Okay, easy fix, right? I tried downloading and installing QuickTime and these errors came up:
    Could not open key:
    UNKNOWN\Components\69413F169B198734FA40BC8B73511DB0\108B43C0CEA676640B35306AE7D2 4051.
    Verify that you have sufficient access to that key, or contact your support personnel.
    and
    Could not open key:
    UNKNOWN\Components\9C4307835821FFF47864EE6DABC09AA9\EA2C92A1FBE18F42A12C111C5AAD DDA.
    Verify that you have sufficient access to that key, or contact your support personnel.
    So then I tried doing what jnd73 said in a different discussion: http://discussions.apple.com/thread.jspa?threadID=2151409&tstart=0&messageID=102 87668#10287668
    And I found I couldn't do half of what jnd73 said. Either because it already knows I'm the admin, or because I don't have sufficient access to the key. I can't even get another admin user to download iTunes successfully. I don't know if it's a permissions issue.
    The "The installer encountered errors before iTunes could be configured." problem started when I moved from Windows XP Home Edition SP3 32-bit to Windows Vista Home Premium SP1 (Had to update to SP2) 64-bit. I moved from a separate computer (Toshiba Satellite L35-S2151) to this one. I had to move all of my files from my last backup and re-download applications. I think what I did was I moved all of my old iTunes Program Files along with everything instead of just the iTunes folder in My Documents. So, when I downloaded the new iTunes, it didn't make new folders and used the old ones. I was able to make iTunes recognize all of the music I didn't buy through iTunes after I manually found the files, but iTunes never updated correctly.
    I'd think now that I got rid of all of the old folders that now I'd be able to install without any problems.
    Can anyone help?

    I was having the same problem, but I found the solution to the problem.
    First, click on Start and search "regedit" without the quotations. Open it up, click on "Edit: in the drop down menu. Next, click "Find" and search for your folder components, not the key component, which is in your case: 69413F169B198734FA40BC8B73511DB0
    and
    9C4307835821FFF47864EE6DABC09AA9
    They should be folders, and inside the folders, there should be a key with the name of that 2nd key. Example, inside the 69413F169B198734FA40BC8B73511DB0 folder should be a key named 108B43C0CEA676640B35306AE7D24051, and the same for the other folder.
    Now, to gain permissions for these keys, right-click on the folders, and select "Permissions". Where it says "Groups or User Names", click "Add". Then select "Advanced". Next, select "Find Now" and select the "Everyone" user. Click OK, then OK again, and you should be on the permissions window. For "Groups of User Names", select Everyone and select the "Full Control" check box for Everyone. Then click OK.
    Do the same for the other folder. Be careful; for me, there was 3 folders with the same key name, and I repeated the steps above for all 3 in order to make it work. Just check the folders under your folder to see if it has the same name, and if it does, repeat the steps on that folder.
    This method worked for me after trying a million different solutions. Hopefully, it works for you too. If it doesn't work, feel free to reply back. And if does work, please reply back, just so I know it did work.
    Good luck =]

  • InfoSpoke fails with message "Could not open file on application server"

    BW Experts,
    I created an InfoSpoke that is configured to extract to a flat file. The name of the file is specified using a logical filename. During extraction, the infospoke reports the error message "Could not open file on application server" adnd  marks the extraction process as red(failed). I have tried to run the InfoSpoke in background mode and in dialog mode and the same error appears. After i run in dialog mode, i checked SU53 for authorization errors and did not find any. I also tried changing the Logical filename setup in transaction FILE to a more "friendly" directory in which i'm sure i have authorizations (e.g. my UNIX home directory) and im still getting errors.
    Can you please share your thoughts on this? Any help will greatly appreciated. I also promise to award points.

    Hi Nagesh,
    Thanks for helping out.
    If i configure the InfoSpoke to download to a file using "File Name" option and also check the "Application server" checkbox, the extract works correctly (extraction to the defualt SAP path and filename=infospoke name). If i configure the InfoSpoke to download to the local workstation, the InfoSpoke also works correctly. It's only when i configure it to download to the application server and use the "Logical filename" option, that i encounter a failed extract.
    Here are the messages is the Open Hub Monitor:
    (red icon) Request No.147515
    0 Data Records
    Runtime 1 sec.
    (red icon)Run No. 1
    0 Data Records
    Runtime 1 sec.
    Messages for Run
    Extraction is running RSBO 305
    Could not open file on application server RSBO 214
    Request 147515 was terminated before extraction RSBO 326
    Request 1475151: Error occured RSBO 322
    If i clink on the error message, no messages nor clues are displayed. Note, this is a new InfoSpoke that is currently in the dev system.
    Please help.

  • HT1925 My ipod is not showing up when I have itunes up. I was told to remove itunes and reinstall however. I receive a message with unable to uninstall the Itunes. It states "could not open key HKEY_LOCAL_MACHINE\SOFTWARE\CLASSES\INTERFACE\(915DA835-02FE-

    can someone please advise on what I should do? unable to uninstall the Itunes. It states "could not open key HKEY_LOCAL_MACHINE\SOFTWARE\CLASSES\INTERFACE\(915DA835-02FE-4953-92FA-624BDF5D 85AB) VEIFY THAT YOU HAVE SUFFICIENT ACCESS TO THAT KEY, OR CONTACT YOUR SUPPORT PERSONNEL,  Which i did . I contacted the apple support and they could not help. has anyone gotten this error? Did some research some results show that this has occurred during updates on the itunes but has not seen how to successfully uninstall without getting this error. I attempted to use the control panel and uninstall but it provides me with the same error all the time. I NEED SOME Answers on this issue. Can you please help?!

    Perhaps try the fixit from the following Microsoft web page. (Try the "problems uninstalling" option.)
    Fix problems with programs that can't be installed or uninstalled

  • Every time I download anything I get an error message stating ...could not open ....dmg because it is either not a supported file type or the file has been damaged." What do I need to do to fix this problem?

    For the last month or so, every time I download anything I get an error message stating "........could not open ...... .dmg because it is either not a supported file type or because the file has been damaged...." I do not know what to do to fix this issue. Any ideas?

    hmmm.... try this
    basic troubleshooting:
    Repair Disk Permissions http://support.apple.com/kb/PH5821
    Repair Disk http://support.apple.com/kb/ht1782
    reset ACLs http://osxdaily.com/2011/11/15/repair-user-permissions-in-mac-os-x-lion/

Maybe you are looking for

  • I am lost and need some guidance

    Please bear with me for being so explicit on my posting, but I don't have a simpler way. But need some ideas to create a simple, safe workflow that includes back up. I only use my Int HD (350GB), to install and run Apps; otherwise, I use Ext HDs. I h

  • My HP Deskjet 3050A won't let me print via my laptop!

    I've had my printer quite a while now (about 3 years) it is a hp deskjet 3050A and has been set up with wireless. It prints off fine when I send something via Iphone, Ipod or Ipad over wifi, but when I try to send something via my laptop over the wif

  • Camera doesn't work in FaceTime

    When Face-timing, my camera doesn't work (I have no image of myself). The box is there, but it is always black (i.e., the person I am face-timing can't see me). The camera works fine outside of FaceTime. I just reset the IPod touch and now the camera

  • My iPod touch will not come on just a black screen

    my ipod touch will not turn on,

  • Can I see my saved passwords on my iphone

    I have all my user names and passwords saved on my Mac. I want to know if they can be synced to my iPhone using firefox home