Apple Configurator issue with iPad Air

I am using Apple configurator 1.5 to deploy iPad 2 with 4G and without and iPad Airs with 4G.
I created backups of each model and I’m only having an issue with the iPad Airs. I get an  error “ unable to activate ”.  Apple configurator will update the devices to the newest OS and reset the iPads but it won’t apply any settings from the backup.
Any help would be great.

Sorry for the confusion, I have one backup for each model.  The iPad Airs are able to use cellular data but they are not going to be activated with the carrier ( Verizon ).  We are only using them with WiFi. The issues is Apple Configurator stops working as soon as it tries to activate and won’t push the backup.  Apple Configurator is only able to resetting and updating the OS. This only happen with the Airs, I use the same process with iPad 2 with cellular data, not activated with the carrier ( Verizon ) no issues.  I don’t currently have an iPad Air but remember it was error 2 “ unable to activate ”.

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