Apple Configurator not restoring apps

I have been using Apple Configurator for over a year now. How it has been working...I get an ipad like I like it (settings and apps, and app arrangement), back it up, then restore to all ipads at once in ipad syncing cart. Now it is not working...I back up the iPad but the restore does not restore the apps, only the pictures and setting on the ipad. Any idea why the apps are not being restored?

Hi.  Didi you ever find an answer to this question?
I am configuring a suite of iPads 2s. iOS 8.2.   I can configure in the prepare screen and assign profiles but they do not appear in the Supervise tab (so cannot refresh.  They also ignore the option to display the device name on the Lock Sreen.
I would be grateful for any help or advice.

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