Apple Configurator with iPad Air

I am using Apple configurator 1.5 to deploy iPad 2 with 4G and without and iPad Airs with 4G.
I created backups of each model and I’m only having an issue with the iPad Airs. I get an error “ unable to activate ”. Apple configurator will update the devices to the newest OS and reset the iPads but it won’t apply any settings from the backup.
Any help would be great.

You'd probably get better answers if you post your question in the correct forum:
https://discussions.apple.com/community/ipad/ipad_in_business_and_education
(you posted in the "how to use the Support Communities" forum).

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