Apple contact mail address

Hi,
I wan't to send a mail with my problem(warranty problem with my battery) to Apple, but i don't find any mail address. Can anybody help me with a support mail address?
Thanks,
Matrix

Go to support.apple.com. Click on the link Contact Us/Contact Support:Contact Us.

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How to set up a new apple e-mail address when already have an existing Apple ID

Hello
Thank you for taking a look at my query - I have searched many posts but not found a specific answer to my question - so please help!
My dilemma:
I am in effect running everything smoothly - I am already on iCloud and have an @me.com mail address.
The problem arises in that I need to change my name (due to a divorce) and hence my e-mail address - I would like to use my maiden name for obvious reasons!
So what have I tried?:
I have set up a new Apple ID using a 'hotmail' address, as you need an existing address to set an ID, but would actually like a new 'apple' address. How do I do this? Since I have registered all my devices (iMac, iPad 3 and iPhone 3GS) with iCloud already using my married name ID it seems I am unable to get another appleID? Is this true? Is there a way around this?
Concerns:
I have many communications with lawyers and ex and various other things I would like to keep on my existing apple ID/mail account (and also itunes etc) I still need to be able to access this information. I am happy to keep this apple ID active at the same time as having the new ID if this is possible on all the same devices? Currently however I do not know how to do this, i.e. run two mail accounts through iCloud OR ideally transfer my info to the new ID - however from reading around I believe this latter (logical) option may be impossible?
So:
... I need a knight (or maiden) in shining armour to help me understand my options, answer the Q's above and provide the steps I have to follow to do this as I am no IT guru! And as there are many similar Qs without a clear answer I'm sure you will gain lots of points!
Thanking you kindly in advance!
PS. Apple if you are reading this please can you do something about this situation as there seem to be many questions around this issue. Unfortunately divorce and name changes are a frequent part of life these days and it would be good if you can accommodate this!

OK, so I realised I was still within my 90days of being able to get support from Apple due to recent iPad3 purchase.
So between what I have gleaned from this forum and what I have learnt from the support call here I hope is a comprehensive one stop shop answer to the question... "How do I get another Apple e-mail address ?" It's not straight forward but bear with me as you will get a result (also if anyone with IT prowess can offer further advice or clarification please do reply to this so we keep all info in the same place)... right - we shall begin:
First a few points to bear in mind/wise words that I wish I was aware of before:
You preferably do not want more than one Apple ID so that syncing etc is straight forward. SO create an e-mail address that you will be happy to have no matter what, whether you are married/divorced (and yes it unfortunately could happen...) etc...
So...
1. First go to www.myinfo.apple.com, change your country as required and click on manage your account. Log-in. Should go straight to your Name, ID and e-mail tab.
2. OK you are now presented with one of two scenarios....
a) If your AppleID and primary e-mail address is a me.com (or mac.com) then you are unlikely to have an edit option next to this line - follow point 3. Another ID has to be generated, and unfortunately (as Winston Churchill above rightly pointed out, the problem that you will have on the whole is that any purchases you make from the iTunes Store under your previous account, will be inaccessible on many of your devices. - IF however all you wanted is a new e-mail address and you are happy to keep running your old ID at the same time - there is a way around this .... read on to point 3)
b) If your AppleID and primary e-mail address is not a me.com (or mac.com) then - follow point 4. This is the better option to have, hop skip and jump with glee as you will in effect have the same ID account and syncing will not be an issue. But note that your new ID will not be editable going forward so head my words of wisdom above.
NB. If you already have more than one ID and one of the 'Apple ID and primary e-mail' is editable i.e. 2b) then choose this option to change as it is simpiler to manage.
3. OK lots of steps here and explanations:
i) You need to create another Apple ID - there are two ways of doing this a) if you go to your iphone or ipad settings > iCloud > delete your account (Don't worry you are effectively only signing out and not deleting) (you'll be given an option what to do with your contacts) > The page will then give you an option to create a new Apple ID.... follow the steps, and you will get a new me.com AppleID and primary e-mail address.
b) If you do not have an iphone or ipad - use your computer: Go to sytem preferences > icloud > sign out of account (again you will be given an option to keep contacts on the computer etc. do what is appropriate for you). An iCloud window should then pop up - and there is an option to 'Create an Apple ID'... follow the steps, in 2nd step (after date of birth input) go for the free iCloud option and do not use an existing e-mail address (e.g. hotmail or gmail)... as it then gets more complicated (I did go down this route as I didn't know any better - so I can explain if you wish to know - just ask) - continue with the steps and you will get a new me.com AppleID and primary e-mail address.
ii) Now assuming you have an itunes account and other devices... and you will want to sync everything across devices... then ensure you log back into your OLD account and use this as your main account on all devices. This will keep all things synced between devices with no problems.
iii) To get your new e-mail account active go to all your devices and computer and just add the new me.com address as another account:
a) on iphone and ipad: settings > mail, contacts, calendars > "add account"
b) on computer assuming you use mail: Mail>preferences>account information> hit the '+' under the left hand account box and fill in the details... You will then effectively have two mail boxes running in mail - your previous and new one. What I have noticed is that you can drag and drop (which will copy) mailboxes you created in your old account into your new account - which is great as you can keep the stored messages to hand and effectively you can taper down use of the old account (or use as you wish) over time and eventually not notice the old account is in the background.
Hey presto you have a new e-mail address AND your devices are syncing itunes, photostream etc...
4) So - much better option....
i) create a new Apple ID as per point 3i) above.
ii) go back to www.myinfo.apple.com, change your country as required and click on manage your account. Log-in with old ID. Under Apple ID and primary e-mail adress - click edit and now insert your new me.com Apple ID. This will now be both your ID and primary e-mail address. This is where my knowledge (gleaned from this Forum) stops on this option - as unfortunately it did not apply to me. But I think it will get you where you want!
Hope all this info helps rather than hinders!! It definitely would have helped me
Enjoy.

Strange Apple e-mail address

Since summer 2014 i continuously receive promotional’s e-mails from this address:
“[email protected]” and I never subscribe any mailing list in Apple France and i don’t want to receive this kind of communication anymore. Is that a Apple e-mail address? What can i do?
Thx!

lucas1901 wrote:
SNIP... and I never subscribe any mailing list
You likely DID subscribe - you need to OPT-OUT on the Create Apple ID page > https://appleid.apple.com/account
ÇÇÇ

Delivery problems with Apple Store mailing address

Hello all,
I just sent the following letter to Apple; I'm just wondering if anyone else has experienced the same problem (missing mailing address lines) ?
Dear Apple,
I'd like to point out a potential problem in Apple Store mailing addresses.
During the past two years, I have now witnessed three (3) separate occasions, where the shipping address I give in my Apple Store order does not correctly end up in the actual mailing label.
The most recent case was today, when I (by sheer luck) received my Logic Pro 7.2 upgrade. The address I originally gave in my order was like this:
John Doe
My Home Street 123
MyCompany Ltd.
Helsinki, 00440
Finland
The first line is my name, the second line the street address, the third line my company, and the last line city and zip code.
However, the address that was in the envelope goes like this:
John Doe
MyCompany Ltd.
Helsinki, 00440
Finland
So the problem is, that the street address never made it to the mailing label. The envelope came addressed to me and my company; no street address at all. Fortunately the local post office knew where to find us.
I've seen this happen at least two times before, and it's always either the company name or the street address that's missing. They are not only missing from the mailing label in the envelope, they are also missing from the actual Apple Delivery Note that's inside the package. So it seems, that somewhere in your mailing process (at least for Finland) one of the address lines simply gets deleted.
I haven't (yet) lost anything valuable, but I'm getting really uncertain if I have the courage to order anything more valuable from your web store.
I hope you can fix this A.S.A.P. (or at least remove the extra address line from the order form, so that users won't put any crucial information into it).
G5 Mac OS X (10.4.4)

You may want to give Apple a call directly in Finland at (358) 0800 96162. Posts in this forum won't usually get forwarded to the correct people, as this is merely a user to user support forum.
Brian

I want to inquire of apple, what is apple's mail address?

due to refuesd exchanging my4s errored for the same problem, i want to ask to apple. so please tell me apple or a relavant service mail address.

thank you so much!!
and i felt i am the blind. but not for you.

Mailing address for apple?, Mailing address for apple?

I called ipod support and they gave me a repair number but no mailing address. He said to just bring my ipod and the number to UPS. He also didn't mention bringing a box. Is it true that all I need is my ipod and the number? I think you'd need a box and address.

They should be sending YOU a box with a return shipping label. I am assuming you provided them with your address to send this information to? If not, I would recommend contacting them again to clear this up.
B-rock

I've been getting tons of spam and want to change my apple e-mail address; how can I do that?

I have a regular Apple ID and my e-mail address is my apple [email protected] I've recently been inundated with tons of spam going to my apple e-mail. Is it possible for me to get a new e-mail address?

Hello bbentson
You can create a new iCloud account, check out the article below to get you sorted out on creating a new account as well as answers to other questions you may have.
Creating an iCloud account: Frequently Asked Questions
http://support.apple.com/kb/ht4436
Thanks for using Apple Support Communities.
Regards,
-Norm G.

Consolidate Apple E-mail Addresses

I am trying to use one email address across all my Apple platforms, and it is a major pain in the $$$. Something that should be so simple...
How can I use one email address for my iCloud and iTunes accounts?
My bet is this is cause by some kind of contract requirement, separate databases, etc.
Currently, there is an old email address in there and I cannot change it to the one I am currently using. I do not want to create separate email accounts for every single Apple feature. Additionally, I should be able to change that address anytime.
I did not receive a receipt from the iTunes Store recently because it went to the wrong email address.

darcyfitzpatrick wrote:
I do have both of those, but only iCloud shows up in my Contacts sidebar, and addresses are being sent there so I guess it's the default. Funny how this stuff is all so murky.
Not murky at all:
And as the On My Mac account does not show then it is empty. (It's visible if it is the default or if it has any content)
I haven't come across your last point, (no email address) so no help there I'm afraid.

Why does not my iCloud emailaddress change when I changed my Apple ID mail address?

I got a new mail aqddress and changed my Apple ID. My ICloud emailadress did not change so nowe I cannot log in to iCloud, and I cannot find a way to update my iCloud address.

You have to sign out in System Preferences (or Settings)>iCloud on all your devices On a Mac, click the 'Sign out' button; on an iOS device, click the stupidly labelled 'Delete account' - this will not delete your account from the server, only from the device.
Then sign back in again with the new ID. Your iCloud data will disappear from your Mac/Device but will reappear when you sign back in.

HT5621 Steps to change the primary email address for Apple ID, want to use alternative email (even after removed from lisetd mail addresses it will not allow me. current Apple ID mail address does no longer exist therefore changing required

apple ID does not allow me to change primary listed email address, this address does no longer exist and now need to get a secendary listed email address to become primery.

I had a similar problem, which prevented me changing my personal data on iCloud/apple etc. I found the answer on the apple web-site, "appleid.apple.com".
This site lets you change your primary country, and so lets you use the app store.

HT201303 Is this a legitimate apple e-mail address to receive from, or a scam?

VaΙidate your accοunt infοrmation.
Dear Custοmer,
This is an automatic message sent by our secυrity system to let you know that you have 48 hours to cοnfirm your accοunt infοrmation.
To validate your accοunt infοrmation associated with your Aρρle ID, please
Vist the Apple ID Website
and sign in with your Aρρle ID and passwοrd. This will help protect your account in the future. This process does not take more than 3 minutes.
We apologise for any inconvenience caused.
Your sincerely,Aρρle Secυrity Department
TM and cοpyright © 2014 Aρρle Inc. 1 Infinite Lοοp, MS 69-DM, Cupertino, CA 95014.
If you'd like to unsubscribe and stop receiving these emails
<Link edited by Host>

That is a scam. Delete and ignore.
Learn how to identify fraudulent "phishing" email:
http://support.apple.com/kb/HT4933?viewlocale=en_US
How to report phishing scams to Apple:
via email to: [email protected]

I have changed my e-mail address and changed it ok in apple and itunes but my iphone is still showing old e-mail address so I can't sign in and it won't let me change it

I have changed my apple e-mail address in itunes and apple successfuly but now, every time I use my iphone 5 it is asking me to sign in but it still has my old e-mail address there so when I enter my password it says wrong id or password. In settings it will not allow me to change to my new password. How do I get around this problem please?

Welcome to the Apple Community.
In order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account")

I'm exhausted of trying to find a solution to a problem created by Apple. I have moved to iCloud, following your instructions and now I can not use my mobileme e-mail address. How can I contact directly with Apple, not just an automatic reply phone number

I'm exhausted of trying to find a solution to a problem created by Apple. I have moved to icloud following all your instructions and now I can not use my mobile me e-mail address. I can not activate icloud because when I put my e-mail address it answers that somebody is already using my address. I have my old e-mails, but I can not receive any e-mail or send them.
I have contacted Apple Technical Support in Spain and I was sent an e-mail saying that I have to call a phone number and when I call it is always an answering machine who answers that says that I have to pay 50€ for a consultation or wait for 10 minutes. When I have made the consultation it was never mentioned that I have to pay 50€ for a phone consultation. If I don't want to wait I have to pay for the Apple Tecnical Support which cost 250 €, this was not mentioned in the technical support page.
Can somebody let me know how can I contact Apple in another way in order to talk with a human being or chat directly? I was very happy just using my mobileme e-mails, I didn't need any clouds and I was force by Apple to registered if I want to continue using my mobileme e-mail address.

Sandra,
See this Apple support document for information on reporting an issue with your iTunes purchase.
http://support.apple.com/kb/HT1933
B-rock

E-mail addresses in Apple Mail not showing up in Apple Contacts (iCloud All Contacts)

I've been going though my contacts in the Apple Contacts app, which I have set up to use iCloud, deleting old contacts and cleaning up messy ones. And I've noticed there are a lot of e-mail addresses that I have in Apple Mail - I just start to type a few letters in the To: field and they come up - that are nowhere to be seen in the Contacts app.
Shouldn't these be in my Contacts app? Where else would these contacts be stored? And is there a way to sync them into my iCloud All Contacts or do I have to manually track each one down and add it in the Contacts app?
Quick edit to add: I've also now noticed that the same applies on my iPhone. E-mail addresses appear in iOS Mail that are not in my iOS Contacts app (I've performed a search to be doubly sure). Where do these contacts live and why are they not in my Contacts apps?
Message was edited by: darcyfitzpatrick

darcyfitzpatrick wrote:
I do have both of those, but only iCloud shows up in my Contacts sidebar, and addresses are being sent there so I guess it's the default. Funny how this stuff is all so murky.
Not murky at all:
And as the On My Mac account does not show then it is empty. (It's visible if it is the default or if it has any content)
I haven't come across your last point, (no email address) so no help there I'm afraid.

Does the Apple Store in Sydney on George Street have an e-mail address or facsimile number I can contact them on?

Does the Apple Store in Sydney have an e-mail address or facsimile number that I can contact them on?

There is a phone number for the store on this page http://www.apple.com/au/retail/sydney/

Apple contact mail address

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